Tom Trout | Page 4

Alfred Odister is always professional and knowledgeable. He makes car purchasing a smooth and pleasant experience. He will be getting all my friends and family as referrals! He makes car purchasing a smooth and pleasant experience. He will be getting all my friends and family as referrals! More

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Always friendly, knowledgeable, and respectful. Customer service is excellent! We will continue to do business with this dealership as we have always been impressed with the establishment. Returnin Customer service is excellent! We will continue to do business with this dealership as we have always been impressed with the establishment. Returning customers for over 25 years. More

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They will sell you a car, but can’t provide service, waiting is too long even if you have appointment. I would shop somewhere else that can provide good service and follow up. waiting is too long even if you have appointment. I would shop somewhere else that can provide good service and follow up. More

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We have bought 10 vehicles from this dealership. We are extremely happy with sales and service. We will buy our next 10 there as well. Shoutout to salesman Greg Bain. We are extremely happy with sales and service. We will buy our next 10 there as well. Shoutout to salesman Greg Bain. More

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To put it simply…. these guys/gals are awesome!!! From getting me in my brand new car within an hour, to Julian helping me transfer my things to it so I could get to my these guys/gals are awesome!!! From getting me in my brand new car within an hour, to Julian helping me transfer my things to it so I could get to my appointment on time, and all around making sure I was taken care of. Great people! I won’t buy anywhere else. More

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Very good service and everyone was very nice and efficient! Could not ask for more. efficient! Could not ask for more. More

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Fantastic friendly staff that goes above and beyond to assist you. Staff is patient and Gregg did a great job making me comfortable throughout the entire process. Dealership is clean and Gregg was a great assist you. Staff is patient and Gregg did a great job making me comfortable throughout the entire process. Dealership is clean and Gregg was a great professional employee to work with. More

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Toyota of Cleveland service department is exceptional, great customer service, very knowledgeable, great work on the vehicle. great customer service, very knowledgeable, great work on the vehicle. More

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We purchased a 2022 Toyota Rav4. Even though we had to wait for it to be built about a month and a half, from start to finish there was fawless communication from the staff. Finance Even though we had to wait for it to be built about a month and a half, from start to finish there was fawless communication from the staff. Finance was a breeze when I came time. They gave me more than expected on trade value on my previous vehicle. And what's not to like about their service department?? STARBUCKS COFFEE dispenser, shopping lounge, plenty of seating, kids play area, and friendly service techs and writers! Our family and countless friends have bought vehicles here. Some MULTIPLE times- and for great reason. YOU should too! If other dealers make it seem difficult, then you should give Toyota of Cleveland a call n visit! More

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My service writer was very friendly and helpful. I wasn’t expecting the amount of work needed, but she made every effort to make it less painful! I wasn’t expecting the amount of work needed, but she made every effort to make it less painful! More

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