On 3/11/2014 11:29:57 AM nelesMDX wrote:
Thorough inspection/report with photos allowed me to have 100% confidence that the work being recommended needed to be done. The responsiveness of the service team demonstrated their commitment to customer service. Because I had a limited budget, they helped me determine which repairs were most urgent, and schedule the less urgent repairs for a later date. Everyone I dealt with was both informative AND friendly.
On 3/11/2014 10:38:00 AM boscal73 wrote:
This was my first experience at DCH Acura. I had bought the car, 2011 TSX from another dealer but needed a quick fix on my Bluetooth system for handsfree calling. Robert was very helpful in verifying my extended warranty and getting my car right into the service que. When they verified the problem, they found they did not have the right part in stock, but then called around to other DCH dealers, located the parts and completed the repair in a timely manner, as promised.