On 5/21/2013 7:17:44 PM lewdealer wrote:
Kyle Herron was my Service Advisor at my recent visit. Kyle is my reason for switching from Weir Canyon Acura to DHS Tustin Acura. I had called Wier Canyon Acura for 3 days straight(!!) just to inquire on a few things regarding my Acura. I was on hold forever each and every time I called their service department. I even timed one of my calls, and ended up hanging up after 7 minutes on hold. I immediately called DHS Tustin Acura. Kyle answered my service call and from the get go was pleasant and informative. I made my appointment with him and took my Acura MDX in. He is very knowledgeable, patient, thorough. I was very impressed with his knowledge and efforts. I have only gone to DHS twice for servicing. I will now ONLY go to DHS for all of my servicing needs (and ,most likely for my next Acura). This is due to the impeccable service provided by Kyle Herron. He is the type of Service Advisor one hopes to deal with when taking their car in...or just calling for answers to questions regarding their Acura. Kudos to Kyle.
On 5/21/2013 3:57:31 PM kjdrews wrote:
My wife and I had been shopping for a new SUV. We considered and test drove a Subaru Outback, a Toyota Rav4, and an Acura RDX.
Neither of us enjoy the process. Once you step on a dealers premisis they're like vultures. Then the questions start... We decided to drive all the way from San Mateo to Marin to test drive the Acura and fortunately hooked up with Ramin Alyas. Ramin has a great personality, was very knowledgeable, is not at all high pressure and sincerely seemed interested in helping us find the right car for us. The RDX was so much nicer than the other cars (Outback & Rav4) and at the end of the day the pricing was similar. So the choice was easy. Only a very little bit of haggling involved but most importantly, we walked away feeling as though we got a great deal and had the pleasure of working with a couple of very nice Sales and Finance people (incl Jean Pierre - Finance). We would absolutely recommend Marin Acura and specifically, Ramin!