"I called the St. Augustine dealership because they had the only car in Florida that my wife wanted. (2017 Hyundai Santa Fe Sport, Ultimate Tech Pkg 2.0T, mineral gray, with gray interior). We had negotiated a deal (a 2 1/2 hr process) the week before with a Sarasota dealer but they couldn't deliver the car that they promised. Kiana Needham answered the phone when I called. She checked her inventory and confirmed that the car was still available for sale. We discussed an outline of a deal for a few minutes. She talked withher Sales Mgr., Jimmy Feliciano, for a few more minutes and came back to me with a deal that was better than the one we agreed to in Sarasota. The whole process took about 30 minutes.
The car was delivered to us 2 days later in Nokomis Fl. My wife loves her new SUV and I also think it's a super nice vehicle. This is the 5th Hyundai we have owned and we will be contacting St. Augustine Hyundai the next time we are ready to buy a new car because of the quality service provided by Kiana and Jimmy. "
"We followed Chris to Crown Buick GMC from his prior dealership because we know we can trust him. You can count on Chris to consistently raise the Customer Service bar by always being friendly, knowledgeable, hardworking, and honest. There's no one we'd rather go to and highly recommend him.
We were also highly satisfied with the service from this dealership as a whole - they took their time to truly identify the source of my vehicles problem instead of troubleshooting and guessing. Their level of commitment and excellent service is highly appreciated."