BMW of Westlake

Kelly was very attentive to our questions and needs. I will definitely recommend BMW Of Westlake. Thank you Kelly and Jared for making the buying process a breeze! I will definitely recommend BMW Of Westlake. Thank you Kelly and Jared for making the buying process a breeze! More

Everyone here is very respectful and professional. I have worked with Jimmy a few times and it is always a smooth, easy process. I could go to a closer dealership to my home but I prefer to drive far I have worked with Jimmy a few times and it is always a smooth, easy process. I could go to a closer dealership to my home but I prefer to drive farther to work with him! Mike Niedzwiecki in finance is also extremely nice! I will be back again More

So helpful, considerate and on top of their game as BMW professionals. Matthew and Andrew both delivered on timely and accurate communication with me from car drop off to pickup. You're my "Go To Guys". professionals. Matthew and Andrew both delivered on timely and accurate communication with me from car drop off to pickup. You're my "Go To Guys". More

Slow……. almost 2 hours to put One new tire on.. No communication while car was in the service department. You should always let the customer know where they’r almost 2 hours to put One new tire on.. No communication while car was in the service department. You should always let the customer know where they’re at and what kind of progress is being made. More

Bought our first BMW from Jerry Mancini and it was the easiest car buying experience we've ever had. Jerry was friendly, knowledgeable and did not pressure us at all. Mike handled the financing quickly easiest car buying experience we've ever had. Jerry was friendly, knowledgeable and did not pressure us at all. Mike handled the financing quickly and had us in and out so fast. Dirk showed me all the features of the car and absolutely knew the car inside and out. I think I only remember a third of what he went over. This car has soooo many features! We love our new BMW! More

Very understandable and easy to work with by far the best bmw in my opinion bmw in my opinion More

Brittaney Quick is their greatest asset. She runs the service department and is personally engaged with every customer. She runs the service department and is personally engaged with every customer. More

Brittaney Quick was awesome in the service department. Best BMW dealership in Ohio if not the Midwest . Best BMW dealership in Ohio if not the Midwest . More

Excellent service, great staff . Britney , John …. I wish I can remember the other names . They are all awesome. Thanks ! Britney , John …. I wish I can remember the other names . They are all awesome. Thanks ! More

Local Columbus Ohio dealers couldn't come close to matching the deal or service so I drove 2 hours to work with Westlake. MAG Bmw had a protectant add on they wanted $1700 for and their deal was poor matching the deal or service so I drove 2 hours to work with Westlake. MAG Bmw had a protectant add on they wanted $1700 for and their deal was poor to begin with. Not worth bargaining with. Kelly BMW was low balling my trade and the salesman was just rude and arrogant. Told me I wouldn't get what I wanted for my trade. When I showed him the deal, he started bad mouthing the dealer rather than working with me. Westlake from sale to financing was the easiest process I have ever dealt with in my years of buying dozens of new car. No pressure. Fair numbers and excellent delivery. More