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BMW of Westlake
Westlake, OH
4,558 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,558 reviews
June 15, 2024
BMW of Westlake was a really nice experience, Cory in the service department was friendly and informative. the service department was friendly and informative. More
by OPIE198098
Verified CustomerEmployees Worked With
June 15, 2024
Good service and communication throughout. Negative thing is no rental car available for customer. Thanks Negative thing is no rental car available for customer. Thanks More
by PKBJIM
Employees Worked With
June 15, 2024
Great experience from start to finish. I would recommend them to anyone looking for a new or used BMW I would recommend them to anyone looking for a new or used BMW More
by ASIFKASSAM
June 15, 2024
Adam was knowledgeable, professional and courteous. Vehicle checked all the desired boxes and was as expected. Vehicle checked all the desired boxes and was as expected. More
by CLATUNDE
June 14, 2024
Everyone we dealt with was great. Walk me through all the many buttons on the carThey to see how I Walk me through all the many buttons on the carThey to see how I More
by BOZZIBARTHOLOMEW
Employees Worked With
Other Employees :
Michael Fadel
June 14, 2024
The dealership and the people in selling me my car was fantastic. Walk me through understanding all the buttons involved with the car fantastic. Walk me through understanding all the buttons involved with the car More
by BOZZIBARTHOLOMEW
Employees Worked With
Other Employees :
Ryan Andexler
June 13, 2024
Staff were helpful, Everything went smoothly. Appreciated the shuttle home and back. Drivers were friendly and helpful! Appreciated the shuttle home and back. Drivers were friendly and helpful! More
by DHORN53
Employees Worked With
June 13, 2024
Are you bringing my boss cards here, always excellent experience professional and efficient and get the job done right. Britney goes above and beyond to get the job done in the best way possible. Thank experience professional and efficient and get the job done right. Britney goes above and beyond to get the job done in the best way possible. Thank you More
by EVAATIA
June 12, 2024
Had my tire punctured and they took care of my tire problem quickly that same day! problem quickly that same day! More
by David T
Employees Worked With
June 12, 2024
The BMW dealership from which I recently purchased my X5 provided an exceptional car buying experience from start to finish. The knowledgeable and friendly sales staff took the time to understand my needs a provided an exceptional car buying experience from start to finish. The knowledgeable and friendly sales staff took the time to understand my needs and preferences, guiding me through the various options and features available on the X5. They were patient, answering all my questions and helping me find the perfect configuration to suit my lifestyle. The dealership's state-of-the-art facility showcased a wide range of BMW models, allowing me to explore and compare different vehicles in a comfortable and welcoming environment. Throughout the process, the team demonstrated professionalism, transparency, and a genuine commitment to customer satisfaction. The financing process was streamlined and stress-free, with competitive rates and flexible options tailored to my budget. Even after the purchase, the dealership's top-notch service department and attentive customer support have given me peace of mind, knowing that my X5 will receive the best care for years to come. I couldn't be happier with my decision to buy from this BMW dealership, and I highly recommend them to anyone in the market for a premium vehicle and an unparalleled buying experience. More
by ASHISHCHIEF
