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Coastal Kia
Wilmington, NC
4,677 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,677 reviews
May 26, 2024
Coastal Kia and their Service Center, has my rating of 5 stars on every visit, consistent in all aspects of managing my car maintenance; Customer service is outstanding, especially with Sam Weisman, who gi stars on every visit, consistent in all aspects of managing my car maintenance; Customer service is outstanding, especially with Sam Weisman, who gives utmost attention to my needs and the priorities of keeping my car in top shape; I appreciate his emphasis on safety concerns, letting me know which check-ups are most necessary; I feel confident when driving away, that my car has received the best service in town. More
by Heidi982
Verified CustomerEmployees Worked With
Helpful May 26, 2024
I had a most pleasant experience. The dealership, to a person, is among the best I’ve experienced. The dealership, to a person, is among the best I’ve experienced. More
by rrlorio
Employees Worked With
May 26, 2024
Everyone at the dealership was very professinal and helpful. Good customer service. I was very happy with my experience there. helpful. Good customer service. I was very happy with my experience there. More
by lmcowan116
May 26, 2024
Had an over all great experience buying a vehicle from Coastal Kia. Their team was great. Our salesman was exceptional. He really listened to what I needed and what I had to work with. Shout out to Parker Coastal Kia. Their team was great. Our salesman was exceptional. He really listened to what I needed and what I had to work with. Shout out to Parker! Would definitely recommend this dealership to all my friends and family. More
by brandonscottdarling
Employees Worked With
Parker Martin
May 25, 2024
Coastal Kia provided outstanding service. Every person we came in contact with was very professional and enthusiastic about their product which made our choice very easy. Every person we came in contact with was very professional and enthusiastic about their product which made our choice very easy. More
by gcamwillis
May 25, 2024
Coastal Kia is Prompt and organized in handling my maintenance and recall issues. Professional personnel throughout. maintenance and recall issues. Professional personnel throughout. More
by mchorton
Employees Worked With
May 24, 2024
Friendly knowledgeable professional Great representative for your dealer. Follow up call was appreciated Good customer service representative for your dealer. Follow up call was appreciated Good customer service More
by khayles
Employees Worked With
May 24, 2024
Friendly staff, like the openness of the show room and plenty of space for customers to lounge. plenty of space for customers to lounge. More
by AMATOVI
Employees Worked With
May 24, 2024
Coastal Kia is completely reliable. From owner, Pat and hus assistant, Peggy to the very best Service Manger, John Wigger and his service advisors. There is a comfortable waiting area From owner, Pat and hus assistant, Peggy to the very best Service Manger, John Wigger and his service advisors. There is a comfortable waiting area and shuttle service if needed. I drive 1 hour and 45 minutes for service because it's the only Kia dealership I trust. More
by SUZCKE
May 24, 2024
Everyone is always very friendly and accommodating! My questions are always answered and I always leave feeling confident that my issues will be resolved! My questions are always answered and I always leave feeling confident that my issues will be resolved! More
by ZANANORLEY
