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Coastal Kia
Wilmington, NC
5,943 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,943 reviews
June 06, 2026
The tv ad says it all. . If you buy anywhere else you'll pay too much! Love love our Kia!!! . If you buy anywhere else you'll pay too much! Love love our Kia!!! More
by CASSIE_VICK
Verified Customer
June 05, 2026
This dealership really cares about our vehicles. We had one serviced and we bought a new car at the process was easy and efficient. I would definitely recommend this dealership. We had one serviced and we bought a new car at the process was easy and efficient. I would definitely recommend this dealership. More
by ALBOSTAD
Employees Worked With
June 04, 2026
The staff realized that my time is important, too. They kept to the scheduled time and kept me apprised of how it was going. The staff is knowledgeable, friendly, and efficient. They kept to the scheduled time and kept me apprised of how it was going. The staff is knowledgeable, friendly, and efficient. More
by BRENDA_HARVEY
Employees Worked With
June 04, 2026
Very pleasant personnel, very nice dealership. Felt that all personnel I had contact with wanted me to be happy and satisfied with my selection. Felt that all personnel I had contact with wanted me to be happy and satisfied with my selection. More
by janet.lecrone
June 03, 2026
We had a wonderful experience at Coastal Kia. After looking at several dealerships, we felt the most “at home” here. Jan Ramos was our salesman and felt more like a friend than a stranger from th After looking at several dealerships, we felt the most “at home” here. Jan Ramos was our salesman and felt more like a friend than a stranger from the moment we met him. He is definitely good at his job and made the process seamless and special. I highly recommend him and Kia and will definitely be back in the future. Everyone we came in contact with from the finance manager to the GM was great! 10 out of 10 highly recommend. More
by jstranger07
Employees Worked With
May 30, 2026
Courteous service department. Very helpful and timely. Informative and assisted with our vehicle needs. Will return. Very helpful and timely. Informative and assisted with our vehicle needs. Will return. More
by sdlalicker1
May 30, 2026
Professional staff, kept me informed of the progress and any concerns identified while I waited for my vehicle. any concerns identified while I waited for my vehicle. More
by jmess5
Employees Worked With
May 29, 2026
I worked with Bob in service and he was very detailed and thorough and made my visit there seamless… I will definitely continue to use them for further maintenance on my 2022 Kia Telluride thorough and made my visit there seamless… I will definitely continue to use them for further maintenance on my 2022 Kia Telluride More
by jenncastronova
Employees Worked With
May 29, 2026
AJ my service advisor was GREAT to deal with. They handled my issues in a timely fashion and the job was done right. I loved that they emailed me a video showing what they looked at and what woul They handled my issues in a timely fashion and the job was done right. I loved that they emailed me a video showing what they looked at and what would be done. Honestly this is the first Kia dealership I have had a great experience with and WILL not hesitate to return to. More
by Laura72
Employees Worked With
