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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
7,990 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,990 reviews

July 24, 2025

There was poor commination. The first car did not pass the shop. The second car was ok but the transmission and deferential oil was old. We were not told that personal checks we More

by ej2467320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Loosmane Dessources
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luseman
Jul 25, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 23, 2025

Very easy process from check-in to vehicle being ready! Love the video inspection with details. I'm looking forward to scheduling the recommendations provided by your mechanics. Thank you DCH More

by jenuine1430
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Jul 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're so glad to hear the process was smooth from start to finish and that you enjoyed the detailed video inspection. It's great to know you're planning to schedule the recommended services—our team is here whenever you're ready. Thank you for choosing DCH.

July 23, 2025

The experience was excellent as usual The car was taken care of in a reasonable time frame More

by KDATT1
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Jul 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad to hear your experience was excellent and that your car was taken care of in a timely manner. We appreciate your continued trust and look forward to seeing you next time!

July 22, 2025

Lauren has been a pleasure to work with. service tech has kept me informed as to needed service which I have been uding More

by ELIZABETHPHILLIPS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're happy to hear that Lauren has been a pleasure to work with and that our service technician has kept you well informed about your vehicle’s needs. We appreciate your trust and look forward to continuing to assist you!

July 22, 2025

It’s where I refer all of my people to and I’ve always had a great experience thank you again More

by JAMAALC1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Jul 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your continued trust and referrals—it truly means the world to us! We're thrilled to hear you've consistently had great experiences. We're always here for you and your people—thank you again for the support! 🙌

July 20, 2025

The greeting was friendly and my job order was processed efficiently. The time I waited for completion was more than reasonable More

by EDCARLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're glad to hear you had a friendly and efficient experience, and that the wait time met your expectations. We appreciate your visit and look forward to serving you again!

July 20, 2025

DCH staff was polite and communicated well. Kurt Kuehsel was in particular responsive and most helpful. More

by DBRIGNOLALAW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear our staff was polite and communicated well. Kurt Kuehsel will be happy to know he made a positive impact. We appreciate your support!

July 20, 2025

Overall a very pleasant and easy experience a very easy experience , price was very good for a high demand car ! More

by PMCM92@AOL.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're happy to hear your experience was pleasant and easy, and that you got a good price on a high-demand car. We appreciate your support and hope you enjoy your new vehicle!

July 19, 2025

It was a great experience the whole process was straight forward from start to finish. More

by ari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond- the sales guy I had
Jul 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear the entire process was straightforward and that you had a great experience from start to finish. We look forward to serving you again!

July 19, 2025

Took it in for recall very prompt service. Men are really nice there. I’m actually going to look at new cars tomorrow. More

by nlsupportsvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re happy to hear you received prompt service for your recall and that our team made a great impression. We look forward to helping you find the perfect new car tomorrow—let us know if there’s anything we can do to assist!

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