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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,390 Reviews

4,390 Reviews of DCH Wappingers Falls Toyota - Service Center

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July 13, 2023

Everyone at the DCH Wappingers Falls Toyota was extremely Helpful in helping me purchase and finance my 2023 Tundra and I would definitely recommend their services to anyone. More

by MCGRATH2496
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Passcucci
Jul 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We really appreciate your kind words.

July 12, 2023

Courteous and professional Waiting Time was a little to long in general everything was very good More

by accettadante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We are very glad to hear that our team is courteous and professional, and we'll share your comments with our management team.

July 12, 2023

Even when things don’t go as planned the service department at Wappingers Toyota does whatever they can to help. More

by elahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

July 11, 2023

As always the service department at DCH has exceeded my expectations, once again. I would recommend them to anyone. I drive an hour out of my way to use them. More

by rgraham460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 11, 2023

Hassle free, honest and upfront, no hidden fees. Great group of people who will go out of their way and help you every way that they can. Great with communication and keeping you updated. Nothing bu More

by MARIALUCIANA0920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team made sure your service experience was great!

July 11, 2023

It was great but it was very long wait, I will be back. Thank you More

by clancy Vos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I for got who sold us my new car but he was great
Jul 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for your feedback. We are so glad that you'll continue to visit our dealership!

July 11, 2023

He was so helpful and kind to me when I thought I had to cut the visit short. More

by PHEIDSTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

July 11, 2023

Lauren was wonderful. However, the other staff members didn’t initially seem to want to greet or assist me as I walked into the door. They stood, chatted with each other, More

by ChiSmithSween
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Jul 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that Lauren was very helpful during your service experience. We appreciate your business and hope to see you during your next visit!

July 11, 2023

They were amazing, they work very fast to accommodate me. Thank you Avi and company.Keep up the good work. More

by LONEYCHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Avi and our team members were able to take care of your vehicle in a timely manner!

July 10, 2023

The area is clean. The guy who help me is very nice.Waiting time is okay. More

by Ruffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
Jul 10, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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