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Ferman BMW
Palm Harbor, FL
6,783 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,783 reviews
May 31, 2022
Had requested loaner but told it would need to be rental and I’d have to go to rental company to pick it up. I had appointment but was not called until 20 minutes after appointment, at which time I went and and I’d have to go to rental company to pick it up. I had appointment but was not called until 20 minutes after appointment, at which time I went and asked how long and found my guy. He suggested I just wait for the car, which I did. It took a little longer than he thought. Since I work full time, just was not a great experience. More
by jeanie.mabie
Verified CustomerEmployees Worked With
Don’t recall names in service
Helpful May 31, 2022
Dan at Ferman BMW was great. He was awesome communicator throughout the car buying process, thank you so much. He was awesome communicator throughout the car buying process, thank you so much. More
by hump5humphrey
May 31, 2022
I know I can rely on this dealership for service! My Service Advisor is the best! My Service Advisor is the best! More
by Itsmejoanie1
Employees Worked With
May 31, 2022
Too expensive did not tell me over the phone that my car is maintenance lapsed and that I would need to pay for out-of-pocket waited way too long just even be checked in is maintenance lapsed and that I would need to pay for out-of-pocket waited way too long just even be checked in More
by lisa_m_beale
May 30, 2022
This review is not about Sal, the customer service rep. He is great! But he has to be the middle man between the customer and the mechanics and BMW parts in Germany. Took nearly a month to get a part that He is great! But he has to be the middle man between the customer and the mechanics and BMW parts in Germany. Took nearly a month to get a part that should've never needed replacing. Also, failure caused by a problem I alerted the service department to at least twice over the past few years. Shouldn't luxury vehicles have the best warranties in the business? They don't. And I found out why. More
by r.parham68
Employees Worked With
May 28, 2022
Robert C. is incredibly helpful. There was absolutely zero pressure. The entire team was great to work with. is incredibly helpful. There was absolutely zero pressure. The entire team was great to work with. More
by bapu
May 28, 2022
your pricing is fair, no price gouging as some of your competitors are doing. moved through the closing process in a timely manner. everyone very helpful and professional. good overall experience. definit competitors are doing. moved through the closing process in a timely manner. everyone very helpful and professional. good overall experience. definitely recommend. More
by csetaro
Employees Worked With
May 28, 2022
We got in and out quickly — enjoyed the efficiency of the purchase. Sales rep was knowledgeable but also arrogant. No one wished us well, thanked us or even noticed us after we finished with the paperwork an purchase. Sales rep was knowledgeable but also arrogant. No one wished us well, thanked us or even noticed us after we finished with the paperwork and left the building. Follow up after the sale was weak at best. More
by lori33
Employees Worked With
Other Employees :
Toby Edward Pacuch , Alan Mazur
May 28, 2022
Great service very friendly and quick process I would definitely recommend this car dealership. Thank you definitely recommend this car dealership. Thank you More
by eddie764
May 27, 2022
Sal was very patient trying to get our credit card to work when the system was down. We always enjoy having him take care of our needs. work when the system was down. We always enjoy having him take care of our needs. More
by cjordan8
Employees Worked With
