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Klaben Ford Lincoln

Kent, OH

5.0
14,863 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,864 reviews

June 28, 2025

Luke Deegan was extremely helpful during the entire process of buying a car. He treated me with the same respect even though I am a young woman. Everyone was extremely respectful and helpful at this de More

by Riley.rismiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Deegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Great service. He made the sales process very smooth and easy. David was not pushy and very helpful. More

by Tony
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

The staff at Klaben were very knowledgeable and professional, however the best part of the experience was their ability to make you feel comfortable and able to ask questions. Great dealership More

by WendyC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Iuliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Well worth the drive. Would make the drive again. Very quick process. Staff was amazing and courteous. More

by mattlivingston440
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Deegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

The World's finest dealership. Customer service puts you right into their family. Sales staff goes all-out in finding you the vehicle that fits you. Entire sales team needs to b More

by freedom.fighter8282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gragg Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

No real issues seemed to be thorough and professional with the process ,friendly and fair. More

by mhoffa984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Switcher,Mike Cooney
Jun 27, 2025 -

Klaben Ford Lincoln responded

Thank you for taking the time to post your review and for the positive comments shared. We look forward to receiving and then sharing this with our entire team. A 4-star rating may mean we did well in serving you. It may also mean there was something we could have done better in some way, and other times it is a mistake. The take aways allow for us to reflect on where we are succeeding as well as areas possibly needing attention. It was a pleasure meeting you over the phone today. Your additional insight was both appreciated and motivating. I shared your kind and complimentary words with our team immediately after getting off of the phone today. We will continue working towards raising the bar on the level of service we are providing our guests. Thank you for your loyalty and for your business. I and the entire Klaben Team remain at your service. Sean Bradford - sbradford@klaben.com

June 27, 2025

Gragg was an amazing guy, to talk to and joke with. He was super welcoming and had all the answers to my questions, he even checked up on me the next day afterwards. More

by Anabelpar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gragg Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Klaben has always been my go to dealership. From sales, to finance, to service you are always treated like family. More

by kharing1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Good service and very through ! Everything was explained and I revied th video as to what was checked More

by Rjoh720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Excellent service from Joe and Klaben. They found and repaired an issue with a differential seal. The work was done with a minimum of wait time. More

by jal0756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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