Klaben Ford Lincoln

I will forever recommend this dealership. I have gone to closer Ford dealerships, and choose to go further distance to Klaben because of the trust and respect I’ve gained with the people who I have gone to closer Ford dealerships, and choose to go further distance to Klaben because of the trust and respect I’ve gained with the people who work here. I’ve unfortunately spent too much time visiting the service department over several months, absolutely no fault of theirs, and every time I have been treated with care, sincerity, and respect. They have put my needs first every single time, and have stayed consistent in the service and culture they deliver to their customers. They have helped me so much, and I will continue to trust them. Due to the extraordinary support from the service department, I cannot wait to purchase my next vehicle here and experience the same culture in the sales department. The stress that comes with maintenance issues can be overwhelming, but every time Anthony took the reins on providing empathy and support, and always delivered a quick turnaround to get my vehicle back on the road. I cannot say enough good about the experiences I’ve had here over several years. More

We had an excellent buying experience at Klaben Lincoln in Kent! So grateful to Louis for finding us the perfect car that checked all our boxes! Everyone was so friendly. No pressure. Highly recommend this in Kent! So grateful to Louis for finding us the perfect car that checked all our boxes! Everyone was so friendly. No pressure. Highly recommend this dealership and look forward to our next purchase here! More

Kim and Klaben have been good to me over the years. Always very pleasant and easy to work with. Always very pleasant and easy to work with. More

Been going to Klaben for over 30+ years because they never pressured me to buy a vehicle now. Just wish Kenny & Dave were still there and didn't retire! Dealt with Rich Klaben a few times and he actuall never pressured me to buy a vehicle now. Just wish Kenny & Dave were still there and didn't retire! Dealt with Rich Klaben a few times and he actually talked me out of buying a car at the time and come back in a year, which I did. Definitely worth the drive there. I worked with Mike in service, and he has also helped me out and was very thorough in his explanations. More

Friendly, knowledgeable, attentive, patient Kyle made the sales process enjoyable We are so happy with our new car the sales process enjoyable We are so happy with our new car More

Louis and Justin were very accommodating, polite, personable, and knowledgeable. I originally started talking with Chris Moldas and he wasn’t available, but kindly referred me to Louis. Great team al personable, and knowledgeable. I originally started talking with Chris Moldas and he wasn’t available, but kindly referred me to Louis. Great team all around. More

Sales and finance staff i worked with were competent, friendly, and knowledgeable. They worked hard to get the vehicle i wanted. In addition, I was given a great trade in value. All the information was p friendly, and knowledgeable. They worked hard to get the vehicle i wanted. In addition, I was given a great trade in value. All the information was presented to me clearly and without pressure to make a sale. More

I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More

Klaben is the best! We've been dealing with them for 30 years. Everyone is helpful and great to work with. We've been dealing with them for 30 years. Everyone is helpful and great to work with. More

Mona crooks is the best customer service person I have ever encountered, a lot can be learned from her. ever encountered, a lot can be learned from her. More