
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Mike Branvold always does a great job getting my car taken care of with no hassles and ready the same day I drop it off. taken care of with no hassles and ready the same day I drop it off. More
My husband has a 2017 Ford Escape current Lease with Klaben, thus our return visit. I was attended to by Matthew Garred and was surprised to find out he has only worked at Klaben for about four months. Klaben, thus our return visit. I was attended to by Matthew Garred and was surprised to find out he has only worked at Klaben for about four months. I was impressed with his knowledge of the two vehicles I test drove, the Escape and the Lincoln Corsair. He answered all my questions about the vehicle features and was extremely patient with my endless questions. I would definitely deal with him again. I also appreciated Jenn's help in completing all the finance paperwork. She is very cheerful, obviously loves her job, and made the process very easy. More
I always get great service. My sevice advisor is super and always tries to get me what I need as fast as it is possible. and always tries to get me what I need as fast as it is possible. More
Straight and Honest The dealership sells quality vehicles and are upfront about all costs and conditions. They won't push you to make decisions and are willing to answer The dealership sells quality vehicles and are upfront about all costs and conditions. They won't push you to make decisions and are willing to answer any questions. I have been to countless other dealerships around the area and the service doesn't compare. Chris Volk was recommended by a colleague and he is so good at his job, he sold both myself and my mom a car. More
Considering my 2017 Ford Explorer was in for extended service warranty work for over 120 days, both Brandon and Tom kept me well informed of progress every step along the way. service warranty work for over 120 days, both Brandon and Tom kept me well informed of progress every step along the way. More
pleasing the service rep Kim Wolfram is great...has good knowledge and very friendly and helpful donuts are a nice touch bathrooms are clean hate surveries the service rep Kim Wolfram is great...has good knowledge and very friendly and helpful donuts are a nice touch bathrooms are clean hate surveries More
This was my second purchase from Klaben, and honestly I was dreading going in, despite the fact that I was given amazing service with my first purchase. I've since changed jobs, making far less money and w was dreading going in, despite the fact that I was given amazing service with my first purchase. I've since changed jobs, making far less money and was fully prepared to be turned away. When I arrived for the second purchase my salesman, Tim Sterling, already had a plan in place. He pulled numbers, had a vehicle to show based on my previous purchase, and had me in and out in no time. Not only did he make it easy, he treated me like an old friend. I would recommend him a thousand times over. More
Great car, good price, great people. Buying a car can be stressful. This was my best experience buying a car so far. Louis did a great job providing me all the information I needed. I Buying a car can be stressful. This was my best experience buying a car so far. Louis did a great job providing me all the information I needed. I had great options for financing. I plan to return the next time I need a car. More
Chris goes above and beyond to be sure you are taken care of! I couldn’t be happier with my 2020 Ford Escape and am very thankful to Chris and the Klaben team!! of! I couldn’t be happier with my 2020 Ford Escape and am very thankful to Chris and the Klaben team!! More
New Relationship I came to Klaben from a dealership I had been with for over 20+ years. I phoned 1st and spoke with Rob and came out that same evening. Rob took me o I came to Klaben from a dealership I had been with for over 20+ years. I phoned 1st and spoke with Rob and came out that same evening. Rob took me on a few test drives. Another salesman (don't remember his name) suggested we drive a vehicle with adaptive suspension. I fell in love with it! I told Rob what I needed my monthly payment to be and he came back with an offer. The camaraderie between the sales team was impressive. I ordered my vehicle and picked it up with no issues. More