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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,371 Reviews

5,371 Reviews of Klaben Ford Lincoln - Service Center

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January 29, 2025

Mid November my father was involved in an accident and needed collision work done on his GMC Terrain. My previous dealings, I knew there was only one place in mind, Klaben. I spoke to Artie after the acci More

by b_brinko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Best experience I’ve ever had at the dealership. Gavin is the best guy ever! More

by SEBASTIAN_DIMITROU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Positive experience at the dealership. Gavin did a good job with communication for updates along the way as my vehicle was in shop. More

by yodaj21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Churpek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bair
January 27, 2025

Had a problem and it was successfully rectified. Klaben provides excellent service. Everyone works as a team! More

by MABDENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coleman, Technician 5 Stars
January 27, 2025

The staff were all very nice, but the waiting area was really cold. Other than that it was all good. More

by kiddolae2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Everything was great! Awesome service and very friendly people. Would highly recommend. Very helpful and such More

by daveharry91
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
January 26, 2025

All the staff are helpful and courteous. Never have to wait to be acknowledged, even if Joe is not available. More

by BAD-H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Had a rather extensive repair on my Ford Fusion. Kim kept me updated as parts were ordered, arrived, and repair performed. More

by JWEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

I have been purchasing vehicles from Klaben since 1988. It has always been a good experience. Some years I have purchased multiple vehicles for my businesses. Every time I purchase a vehicle I can count on More

by Uncle Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Mona was amazing she was able to get me in quick and I didn’t even have an appointment. I needed a loaner car and she even helped me with that process More

by lucyMihailovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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