Lithia Toyota of Medford

So attentive, I so appreciate the job they do on every level From sales to service and beyond, these guys are the best. Any time I have issue, these guys are all on it, making sure everything goes smoothly. From sales to service and beyond, these guys are the best. Any time I have issue, these guys are all on it, making sure everything goes smoothly. More

awesome! got an awesome car, great salesmanship with Travis and others, spent a long day then we got to go home and wait in the comfort of our home for the pro got an awesome car, great salesmanship with Travis and others, spent a long day then we got to go home and wait in the comfort of our home for the process to get completed and then they even delivered the car to us! Great job guys and we love our car! More

Brakes I had back brakes done on my Toyota. It cost almost $300.00. WTH? I will be shopping around to find something that isn't off the charts expensive. I had back brakes done on my Toyota. It cost almost $300.00. WTH? I will be shopping around to find something that isn't off the charts expensive. I have heard this about Lithia Toyota but now I am a believer. I am cancelling my oil change contract that I got as well. More

Rookie errors possible A routine oil-change service resulted in a recurring drip of oil on the garage floor where none had existed. The follow-up revealed a broken washer A routine oil-change service resulted in a recurring drip of oil on the garage floor where none had existed. The follow-up revealed a broken washer. Maybe it was time for the washer to break or maybe it was over tightened. The drip continued for a couple of days; maybe it was not possible to wipe off the oil, or maybe it is not important to the service department. On a previous service for battery installation, the vehicle would not start the following day. My call into the service dept. was met by the question, " Do I know how to start my hybrid vehicle? Finally, my husband removed the cables and wire brushed the new battery terminals to repair the oversight. These are relatively routine service calls but these and other visits have limited my faith in the service dept. at Lithia. More

Excellent customer service I have been a customer of this dealership since 2003. All of your employees are always very kind and courteous. This time John McNerny helped me wit I have been a customer of this dealership since 2003. All of your employees are always very kind and courteous. This time John McNerny helped me with an oil change and he took care of everything I asked and then some. Thank you, John. More

Wonderful experience. Josh made the leading experience easy and painless. Toyota worked with me to get me the truck I wanted at the price I needed. easy and painless. Toyota worked with me to get me the truck I wanted at the price I needed. More

Good supply of vehicles. We found the sales rep to be very courteous and knowledgeable. Greg. Would deal with this dealership again. This was my second new vehicle from this We found the sales rep to be very courteous and knowledgeable. Greg. Would deal with this dealership again. This was my second new vehicle from this dealership. More

My ‘new’ vehicle is a used 2017 Tacoma with approximately 20,000 miles. The only service I’ve had done is an alignment which seems to be fixed. I’m not sure of the names you referenced. I’m not sure of the s 20,000 miles. The only service I’ve had done is an alignment which seems to be fixed. I’m not sure of the names you referenced. I’m not sure of the service writer’s name but I know he’s on Team Red and he’s at the last desk in the service dept. More

Great Service They always do a great job and take care of anything that an inspection turns up. Never high pressure and they always provide good information. They always do a great job and take care of anything that an inspection turns up. Never high pressure and they always provide good information. More

I always replace the engine olie every 6 months and usually they rotate the wheels free, but even though my car warranty is up to 2 years, is only the rotation of the wheels and a little wiper wiping t usually they rotate the wheels free, but even though my car warranty is up to 2 years, is only the rotation of the wheels and a little wiper wiping the water in the mirror cannot be clear must be replaced and the wheel rotation must be paid for. Even though I bought a 2017 RAV4 car at a dealer here, it should be like that, there should be no more costs, I'm a bit sorry with the Toyota Service, please review this incident again, thank you. More