Maita Toyota of Sacramento

The salesman was respectful. Even though True car gave me a sheet for a car including a vin#, the car was a month before arriving and already promised to another customer. Then t Even though True car gave me a sheet for a car including a vin#, the car was a month before arriving and already promised to another customer. Then they brought up a more expensive car instead. I was a little bothered by this and left. I even filed a FTC complaint and told Jonathan. At the time the salesman said all dealers do that and he was correct as I looked at several Toyota dealership. It is still illegal now. Jonathan, to his credit kept contacting me and offering me a good OTD price for the car I wanted. He gave me signed OTD sheet and ordered my car. I had to wait a month but Jonathan gave me updates the whole period. My financial guy was straight forward since I paid cash. He didn’t try anything fishy which I had researched closely. More

I wanted 4 wheel alignment, but was only given 2 wheel alignment, without explanation from anyone. alignment, without explanation from anyone. More

I have nothing to say at this time. Thank you for the wasting my time. This survey does not change anything. Thank you for the wasting my time. This survey does not change anything. More

This place is complete trash. I’m going back to Roseville Toyota from now on I’m going back to Roseville Toyota from now on More

Service department is terrible! If they put one fraction of the energy into taking care of the customer in front of them as they do in harassing you with marketing calls, MAYBE I w If they put one fraction of the energy into taking care of the customer in front of them as they do in harassing you with marketing calls, MAYBE I would possibly set foot in their service department again. I DON’T KNOW HOW MANY DIFFERENT WAYS I’VE TOLD THEM NOT TO CALL ME AGAIN AND THEY STILL KEEP CALLING. NEVER EVER WILL I EVER GIVE ANOTHER DOLLAR TO THIS DEALERSHIP. More

Amazing customer service. Finished the car sooner then expected. One two three four five six Finished the car sooner then expected. One two three four five six More

The service is also exceptional. I am always pleassed with the customer service and smiling faces. I am always pleassed with the customer service and smiling faces. More

I believe my service guy was Emilio Marcos & he was excellent. Very professional and helpful. Quick service excellent. Very professional and helpful. Quick service More

Service rep said no long offer rides home. The person who made the appointment, on the phone, said would cost $15. When I paid the person said I could have gotten a ride, I should have aske The person who made the appointment, on the phone, said would cost $15. When I paid the person said I could have gotten a ride, I should have asked my service rep. When my car was done , the service rep said my check engine light was on. I said yes I knew. I had told the person on the phone and thought I mentioned to service rep. Service rep said would be $300, and take 3 to 4 housrs to check. I left went a garage near my house, the receptionist, said let me check. Was back in a minute. She had a small computer in her hand and told me I had not put the gas cap on correctly. She showed me, and the light went out. There was no charge. More

Avery is very good. He knows what needs to be done and addresses problems quickly He knows what needs to be done and addresses problems quickly More