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Mercedes-Benz of Silver Spring
Silver Spring, MD
1,816 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,815 reviews
October 03, 2022
The location is very good and convenient. It keeps a good inventory level especially in the current market. It’s well staffed and people are very helpful and nice. It keeps a good inventory level especially in the current market. It’s well staffed and people are very helpful and nice. More
by Wei (Vivian) Shi
Helpful September 26, 2022
This one ofthe11111111-. Very excellence for customer service. I’m so Happiness when see every people. Thank you so much Mr.Juan easylle! Very excellence for customer service. I’m so Happiness when see every people. Thank you so much Mr.Juan easylle! More
by Vividnailsbaltimore
September 23, 2022
I have never had this kind of experience at a car dealership. I mean, it was so pleasant and pleasurable! Ashley and Khalil were amazing and friendly. They were truly exceptional. I did not feel sold dealership. I mean, it was so pleasant and pleasurable! Ashley and Khalil were amazing and friendly. They were truly exceptional. I did not feel sold or pressured, and felt confident with the level of service I got. I had not planned to buy a car that day, but after test driving with Ashley and meeting with her and Khalil, I felt confident I was making the right decision. The cookies and tea were a nice bonus too! I will certainly recommend this dealership and team to everyone I know! More
by TF
September 17, 2022
The service was outstanding. The staff was very polite, and professional. I look forward to doing more business with Mercedes of Silver Spring. The staff was very polite, and professional. I look forward to doing more business with Mercedes of Silver Spring. More
by Aneenterprises1
Employees Worked With
September 14, 2022
Ashley Ellis is amazing bought my car from her and have experienced nothing but the best customer service from her and the dealership. experienced nothing but the best customer service from her and the dealership. More
by Tonybyrd808
Employees Worked With
Other Employees :
Khalil Nuri, Ashley Ellis
September 13, 2022
Chavist Mitchel is very thorough and takes time to explain everything about the car he is selling. So pleased to have been served by him. He is an excellent salesman. Thank You 🙏🏾 explain everything about the car he is selling. So pleased to have been served by him. He is an excellent salesman. Thank You 🙏🏾 More
by Lilianndoke
September 08, 2022
Very professional, competent, excellent environment, Very friendly staff and my service advisor, Robert, is a very humane , knowledgeable individual who takes time to explain the issues to the customer. Very friendly staff and my service advisor, Robert, is a very humane , knowledgeable individual who takes time to explain the issues to the customer. I rate his service excellent. More
by joseph.asike
Employees Worked With
September 07, 2022
I received excellent customer service. It was a pleasure to work with Edward Moore and the other dealership employees. My car purchasing process was quick, easy and stress free. It was a pleasure to work with Edward Moore and the other dealership employees. My car purchasing process was quick, easy and stress free. More
by Tralynn01
Employees Worked With
September 07, 2022
Service was great. They worked with and put me in the car I wanted. Very pleased. They worked with and put me in the car I wanted. Very pleased. More
by ahealey2008
Employees Worked With
September 01, 2022
Chevist is an excellent salesman ready to help in every circumstance, he knows the MB cars very well, I’m very impressed with him. circumstance, he knows the MB cars very well, I’m very impressed with him. More
by Rugo
Employees Worked With
