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Preston Superstore

Burton, OH

5.0
5,689 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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14638 Rapids Rd

Burton, OH

44021

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Showing 5,689 reviews

August 18, 2020

We were very happy with the service and care that we got when getting a new lease car. David has always been very helpful and knowledgeable. More

by RAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Juker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Rothfuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Bentley, Mike Robertson
Aug 24, 2020 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

August 18, 2020

Curt was very helpful and was extremely willing to be flexible in terms of payment. He went above and beyond to assist me in the purchase of my new vehicle. Would definitely recommend. More

by natekahle221
Recommend Dealer
Yes
Employees Worked With
Curt Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Chismar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Preston Superstore responded

Thank you for your feedback Nate! I love to hear Curt took great care of you and helped you find a great vehicle. We appreciate your business! Thanks again, Jackie Preston Franck

August 17, 2020

No Pressure Karen Grcar, our sales rep with the dealership sold us a 2021 Kia Soul and a 2015 Sorento. No pressure, answered all of our questions. Friendliest peo More

by bobbie8999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Grcar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Preston Superstore responded

Wow, such wonderful feedback Bobbie! Thank you and I love to hear our team made you feel like family and helped you find a great vehicle. We appreciate your business! Thanks again, Jackie Preston Franck

August 17, 2020

Mike Piotrowski in Sales and Adam Brown in Service are GREAT!!! We've been loyal customers for over 20 years, due to great people like Mike and Adam. More

by JLBEDNARSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Piotrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Preston Superstore responded

You and your family are wonderful guests and we cant thank you enough for your loyalty over the years. Thanks again, Jackie Preston Franck

August 17, 2020

What a great team! Everyone works together to find you the right fit. Thank you for our third car. The service department is great too. More

by Becky
Recommend Dealer
Yes
Employees Worked With
Tom "Z" Zauszniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Rothfuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Preston Superstore responded

Thank you for your feedback Becky! I love to hear our team took great care of you and helped you find a great vehicle. We appreciate your business! Thanks again, Jackie Preston Franck

August 16, 2020

Knowledgeable staff was very helpful with no pressure tactics. Helped my daughter choose just the right car for her first car purchase. I highly recommend! More

by Wmiller
Recommend Dealer
Yes
Employees Worked With
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

August 16, 2020

The service department has been very helpful in maintaining my car for the last six years. The personnel are pleasant to work with. Having the inventory of cars on the internet makes car shopping m More

by Dmohre
Recommend Dealer
Yes
Employees Worked With
JJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Preston Superstore responded

Thank you for your feedback! We can't thank you enough for your loyalty and business over the years! Thanks again, Jackie Preston Franck

August 16, 2020

Very personable. Talked about family, sports, and any concerns. No pressure at all! Very helpful through the process from start to finish! I Highly Recommend More

by LaurenRevock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom "Z" Zauszniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Preston Superstore responded

Thank you for your feedback Lauren! I'm so glad Tom took great care of you and made you feel comfortable while you were with us! We appreciate your business! Thanks again, Jackie Preston Franck

August 15, 2020

As usual great service I am a regular customer in both the sales and service areas. Service is always on top of things and courteous. The waiting room is always clean and al More

by Mbyler
Recommend Dealer
Yes
Employees Worked With
Brian Snowden
Aug 24, 2020 -

Preston Superstore responded

Thank you for your feedback! We appreciate your loyalty and business over the years and I'm glad to hear our guest lounge is keeping you comfortable while you wait! Thanks again, Jackie Preston Franck

August 15, 2020

We are a family of four and have purchased or leased 9 vehicles from Preston/Bill Hale. Always been extremely happy, well taken care of and treated like family. More

by Christy Sabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Rothfuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Preston Superstore responded

Wow, thank you so much for your loyalty and business over the years Christy! We can't thank you enough. I love to hear our team continues to take great care of you! Enjoy! Thanks again, Jackie Preston Franck

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