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Sierra Toyota

Sierra Vista, AZ

4.8
5,234 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,234 reviews

September 26, 2022

Fantastic buying experience. Jeff Bennett was great to work with. He kept me informed for every step with my new vehicle and managed my expectations regarding its arrival. He More

by Kat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

Received a call when an allocation came up that I was interested in. From the deposit to the sale, the entire group was so easy to work with. Through the entirety of the sale I kept waiting for "the ca More

by JGClukey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

Melanie has excellent customer service and made sure all of our concerns were addressed. She took the time to remind us to schedule our next service and took care of it for us. More

by michaelhopp00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

They are very friendly and quick. I feel like I'm not being taken advantage of. More

by mike@combatmedic.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

Very nice service team, convenient ride to and from work in perfect vehicle, efficient and courteous! Thanks. More

by dirkwdeyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
September 24, 2022

Quick and easy and awesome staff! Thank you Lynn for all your help and advice! More

by Joel A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Allen
September 24, 2022

Prompt skilled service is what I always get. Friendly helpful staff are ready to help. More

by cox.cm77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
September 24, 2022

Would highly recommend to friends and family members take a drive to Sierra Vista they make you feel like family…. More

by gtorene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Allen, Gilbert Diaz
September 24, 2022

They did not try to sell me anything I didn’t want and got me the truck I wanted! More

by amj079
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Leffelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Morris, Scott Allen, Gilbert Diaz
Sep 24, 2022 -

amj079 responded

Great team to work with!

September 23, 2022

Policies are a Money Grab, and should be disclosed and are intentionally not. Nothing More. More

by Wnagle1746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Pangus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Sierra Toyota responded

Hello Mr. Nagle, charges are supposed to be discussed at the time of check-in so there are no questions when checking out. After looking into your most recent visit, I can see we didn't discuss the charges prior to work being performed. I would like to offer a refund to you for $65 for the diagnosis performed on your vehicle. Please give me a call and we can finalize the details. Thank you, Austin Fornof Service Manager (520) 515-1671

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