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Toyota of Cleveland
McDonald, TN
5,763 Reviews
Welcome to Toyota of Cleveland, where delivering an exceptional customer experience is our top priority.
Whether you're shopping for a new Toyota, or one of our quality pre-owned vehicles, our knowledgeable and friendly team is committed to making your purchase simple, transparent, and enjoyable. We believe in honest pricing, clear communication, and treating every customer like family.
Our dedication to customer satisfaction has made Toyota of Cleveland the highest-rated Toyota dealership in Tennessee on DealerRater for eight consecutive years. We're also proud to have been named the National Toyota DealerRater Dealer of the Year, recognizing our commitment to providing one of the best dealership experiences in the country.
In addition, Toyota of Cleveland has earned Toyota's prestigious President's Award, one of the manufacturer's highest honors for excellence in customer satisfaction and dealership performance.
We look forward to earning your business and showing you why thousands of customers continue to choose Toyota of Cleveland. Call us today at (423) 664-9715 to schedule your VIP appointment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,763 reviews
Verified Customer
September 04, 2026
My Husband and I have been dealing with Toyota of Cleveland for over 11 years.We bought a car from them that was excellant and service is always done well and with a smile. Naturally when we wanted a Cleveland for over 11 years.We bought a car from them that was excellant and service is always done well and with a smile. Naturally when we wanted a new car we chose to stick with our friendly hometown dealership. Greg Mull listened to our desires and delivered more than we asked or needed. No pressure, just honest and complete attention to all the details. Thank you!! We look forward to another 11 years or more of great dependable service at our Toyota of Cleveland. Professional, friendly, clean and knowledgeable. More
by sable4rose
September 04, 2026
Everything was handled perfectly except for the female service advisors with their butts hanging out of their clothes all over the place service advisors with their butts hanging out of their clothes all over the place More
by williamswa.ww
Employees Worked With
Don’t remember my service advisor‘s name, but he did a great job
September 03, 2026
The experience of buying a car at the dealership was a pleasant experience. Everyone involved was very polite and helpful about the purchase. pleasant experience. Everyone involved was very polite and helpful about the purchase. More
by graygibson
September 03, 2026
Courteous efficient service. Kept me updated and respected my time Waiting room comfortable checkin easy Kept me updated and respected my time Waiting room comfortable checkin easy More
by Don
September 03, 2026
Very efficient! Very nice. Easy to schedule appointments. Always good about explaining what needs to be done or what was done. Very nice. Easy to schedule appointments. Always good about explaining what needs to be done or what was done. More
by deniseroach542
Employees Worked With
September 03, 2026
Toyota of Cleveland were easy to deal with on the purchase of our used car. We appreciate everything purchase of our used car. We appreciate everything More
by Britney hutto
Employees Worked With
September 03, 2026
I’ve purchased 5 Tacomas from this dealership in past almost ten years. Service has been consistently top notch during that timeframe on all of my trucks. almost ten years. Service has been consistently top notch during that timeframe on all of my trucks. More
by GENEMILLER01
September 02, 2026
Service advisors are courteous, attentive, and listen to customer needs. They explain why work needs to be done and present options. customer needs. They explain why work needs to be done and present options. More
by yellow.poplar.48
Employees Worked With
September 02, 2026
I love your warranty manager and would like to cake her out on a date out on a date More
by jimmiebrown0559@gmail.com
