Back

Toyota of Cleveland

McDonald, TN

4.9
5,459 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
Contact Dealership

3560 Village North Blvd SW

McDonald, TN

37353

Directions

By Type

Showing 5,459 reviews

June 11, 2026

Josh and Shane were great! We did not have the over pressure typical car buying experience. Both made sure we made the right decision for our family! More

by treystarkes938
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Toyota of Cleveland responded

Thank you for sharing your awesome feedback about Josh and Shane! We're happy to hear you felt comfortable and supported throughout the process at Toyota of Cleveland. Happy driving!

June 10, 2026

My experience at the Toyota dealership was excellent from start to finish.Everyone was professional and helpful throughout the purchase. Special thanks to Colter who was a great salesman. He was knowledgeabl More

by SANTIAGOISRAEL0206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colter Horst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Toyota of Cleveland responded

Thank you for sharing your feedback about purchasing your Toyota Camry. Colter is glad he could guide you patiently and answer all of your questions without any pressure. We appreciate you choosing us for your purchase. Justin Chretien General Sales Manager 423-664-9715

June 10, 2026

Matthew was kind, professional, and held my new car for me for a few day because I lived out of town. More

by Pony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Toyota of Cleveland responded

It’s wonderful that Matthew could hold your GMC until you made it in from out of town. Thank you for sharing your experience and enjoy your vehicle. Justin Chretien General Sales Manager 423-664-9715

June 10, 2026

Alfred was great he helped me buy a tundra and it was amazing I appreciate his help More

by 25benrogers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Toyota of Cleveland responded

Thank you for sharing your experience. We’re pleased Alfred helped make buying your used Toyota Tundra so seamless. Enjoy your Tundra and thanks for choosing us. Justin Chretien General Sales Manager 423-664-9715

June 10, 2026

I had a wonderful experience with this dealership. Josh was very knowledgeable and helped me with the purchase of my new car. I would highly recommend Toyota of Cleveland and Josh to anyone! More

by Michele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Toyota of Cleveland responded

We’re delighted Josh provided knowledgeable help during your purchase of a new Toyota. Thank you for recommending Josh and our team, and congratulations on your new vehicle. Justin Chretien General Sales Manager 423-664-9715

June 09, 2026

I've been doing my maintenance exclusively at TOC for years. Aside from a couple of aberrations, the interactions with the staff has been great. More

by CMANIS2
Recommend Dealer
Yes
Employees Worked With
Alison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Smith
Jun 09, 2026 -

Toyota of Cleveland responded

Thank you for entrusting your Toyota maintenance to us for years and for the five-star rating. We’re glad most interactions with our staff have been positive and we apologize for the rare missteps. Alison looks forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

June 08, 2026

Best car buying experience EVER! Calloway Covington let me test drive a new 2026 Camry and answered all of my questions. Mike Convington explained the details of cost and payments. T More

by rrvandergriff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Callaway Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Toyota of Cleveland responded

Thank you for highlighting Callaway, Mike, and Taylor. We’re glad they addressed your questions, clarified payment details, and made your test drive pressure-free. Congratulations on your new Toyota and thank you for choosing us. Justin Chretien General Sales Manager 423-664-9715

June 08, 2026

I would like to extend my sincere appreciation to Austin Calfee, Stockton Coffey, and Crystal Thompson for providing an exceptional experience from start to finish. Each of them demonstrated a level of prof More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Toyota of Cleveland responded

It’s fantastic to hear that Stockton, Crystal, and Austin provided such professional and caring support during your used Toyota Tacoma purchase. Thank you for trusting us and for your recommendation. We’re grateful for the opportunity to assist you again. Justin Chretien General Sales Manager 423-664-9715

June 07, 2026

Knowledgeable staff and good selection. Great experience and will recommend Toyota of Cleveland to friends. More

by DASWALLOWS
Recommend Dealer
Yes
Employees Worked With
Gregg Bain salesman, Shane and Taylor in finance.
Jun 07, 2026 -

Toyota of Cleveland responded

It’s wonderful to hear our knowledgeable staff and selection stood out. We’re thrilled your Toyota RAV4 service was a great experience, and we truly appreciate your recommendation. We look forward to assisting you and your friends again soon. Justin Chretien General Sales Manager 423-664-9715

June 07, 2026

Everyone at this dealership was helpful. They greeted me right away and helped me find the best car for me. More

by apriln
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2026 -

Toyota of Cleveland responded

Thank you for the 5-star review. We’re glad our team greeted you promptly and guided you to the right Honda Pilot. Enjoy your new ride and let us know if you need anything else. Justin Chretien General Sales Manager 423-664-9715