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Toyota of Cleveland
McDonald, TN
4,940 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,940 reviews
January 29, 2023
Everyone was nice and accommodating. They were all very attentive throughout the whole process today. They made the process easy They were all very attentive throughout the whole process today. They made the process easy More
by mason3381
January 29, 2023
Everyone was very nice, easy to work with, not pushy. They knew their products and were more than willing to answer all questions They knew their products and were more than willing to answer all questions More
by Kathy Eaves
January 29, 2023
Amazing experience from start to finish. This is my second Tacoma purchased from Toyota of Cleveland, and will not be my last. Julien, Tyler, and Taylor were exceptional to work with and I a This is my second Tacoma purchased from Toyota of Cleveland, and will not be my last. Julien, Tyler, and Taylor were exceptional to work with and I am honored to now call them my friends. I look forward to working with them and Toyota of Cleveland in the near future. Keep up the amazing work guys. More
by joshwilliams
January 28, 2023
i had a great time, they were very nice to us and made sure we were satisfied while waiting! sure we were satisfied while waiting! More
by Leisa Stoker
January 26, 2023
Always friendly, knowledgeable, and respectful. Customer service is excellent! We will continue to do business with this dealership as we have always been impressed with the establishment. Returnin Customer service is excellent! We will continue to do business with this dealership as we have always been impressed with the establishment. Returning customers for over 25 years. More
by shasco11
Employees Worked With
January 26, 2023
Had great buying experience very efficient friendly salesperson Mr Matthew Frady and manager Mr Covington and Finance manger Mr Tylor.Will recommend all my friends to go to this dealership with no hes salesperson Mr Matthew Frady and manager Mr Covington and Finance manger Mr Tylor.Will recommend all my friends to go to this dealership with no hesitation.Excellent service. More
by Yogip
January 25, 2023
Staff is always courteous and professional at Toyota of Cleveland. Matthew Frady, Crystal Thompson, and Justin Chretien made the purchase of our truck a quick and easy process. Thanks TOC! Cleveland. Matthew Frady, Crystal Thompson, and Justin Chretien made the purchase of our truck a quick and easy process. Thanks TOC! More
by LC
January 24, 2023
Friendly, professional staff, would recommend to friends. Long time Toyota family, first-time Tacoma buyer. Long time Toyota family, first-time Tacoma buyer. More
by TrailRunner
Employees Worked With
Other Employees :
Lenzie Mabe
January 23, 2023
Jason got the exact car & trim I wanted despite it being more on the rare side. Kept in touch the whole time and made it an easy and quick process. Wasn’t pushy and was probably the best salesman i’ve had t more on the rare side. Kept in touch the whole time and made it an easy and quick process. Wasn’t pushy and was probably the best salesman i’ve had thus far. More
by Ashton Gladson
January 22, 2023
Toyota of Cleveland, what an amazing group! Jason Keith and Crystal Thompson made the whole process from test driving to purchasing my vehicle truly exceptional. Hats off to an awesome dealer Jason Keith and Crystal Thompson made the whole process from test driving to purchasing my vehicle truly exceptional. Hats off to an awesome dealership. More
by bsm617
