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Very easy transaction, no pressure, and up front about... - mike
Very easy transaction, no pressure, and up front about pricing without the haggle. I felt the used vehicle went through good checkout before the sale.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
I was extremely please with my last service visit.... - cdeal
I was extremely please with my last service visit. Sherrie especially took extra time to make sure all my needs were met. And I will ask for her on my next visit. Thank you
Certified Sales Professional
The pleasure of having a place to trust is paramount in... - 🏆
The pleasure of having a place to trust is paramount in these times very appreciative that I can make the claim. Thanks for what you do.
I just purchased a third vehicle from Tameron Honda. I... - debbiemason123
I just purchased a third vehicle from Tameron Honda. I feel I was treated fairly and got a good deal. Dylan and Blaze are great to work with.
I bought a CRV from Tony Hopper and he was amazing..... - daderholt
I bought a CRV from Tony Hopper and he was amazing.. thank you for all you did to help me with this process. It was a wonderful experience
I had a marvelous experience at Freeway Honda with... - pabrown57
I had a marvelous experience at Freeway Honda with General Sales Manger Cleveland Moorer. I’m overwhelmed with the respect and caring I received from the beginning of the purchase of my 2020 CRV to the end. Thanks Mr. Moorer for all your help and professionalism through all the transaction.
Service department rotate tires scratched every wheel on... - Jeff campbell
Service department rotate tires scratched every wheel on my car..service manager was unpleasant when I pointed out all the scratches. Manager said I was being picky..
Not a very professional service department, guarantee... - clemmer26
Not a very professional service department, guarantee used vehicles they advertise are not upheld nor are phone calls returned and you're spoken to as a child by "Service department". Upon leaving from vehicle purchase major issue and left in the dark on resolution. Navigation miraculously didn't work after service, leaving dealership (not even the major issue) so I called back on my way home and was told to "use my phone's navigation like a normal person". knowing a thing or two since engineering was my military and civilian profession i.e. PO2 Damage Controlman US Navy / Quality Control Engineer for Hyundai, I was able to self diagnose and SD card wasn't fully inserted. Any real Service Associate should know troubleshooting methods and measures. Gillian GMC is outstanding and will go the extra mile for their customers who pay their salaries unlike here where it's the typically butt kissing to sale, paid, then you're treated horribly. Expect everyone to tell you a different policy, because this dealership will. Buy here/pay here lots give you a better experience than this place will.
Honda Nightmare - SB700904
Sales team was a joke Mr. King advised us to drive from Georgia to the worst deal Honda has ever put together.Sales Manager needs more training.
Auto nation Honda Bel Air Mall service department is... - V. Ross
Auto nation Honda Bel Air Mall service department is awful! I took my 2019 CRV in for routine pre paid maintenance. Was told my 1yr old car tires are no longer any good, but I can purchase a new set. When I said there should be no way the tires are bad and I'm not going to buy news, they then refused to do my alignment! After I went to another tire shop, they inspected my tires and said all I needed was the alignment and no need to purchase new tires at this time! This has really upset me. They are such liars and scammers! I hate being lied too. I'm scared to keep going for my pre paid services! The service manager backed his mechanic and lied further. They need to change the entire department!
Brought my 2016 Honda Civic in for an oil change and tire... - egrilliot
Brought my 2016 Honda Civic in for an oil change and tire rotation. Found out four days later they charged me for the tire rotation but didn't perform the service. I now question whether they performed the oil change.
Reason for my visit was to purchase a new pickup truck.... - Buddy
Reason for my visit was to purchase a new pickup truck. Everyone was courteous and nice and I enjoyed the visit very much as I purchase a truck. Salesperson was knowledgeable and I enjoy the sales.
Purchase 2020 CR V EX-L - Frank Carpenter
After months of research, Kathy and I bought a 2020 CR V EX-L Today From Serra Honda Sylacauga. We got bids by email from 5 dealers in Alabama and visited 4 dealerships. I found Serra Honda Sylacauga a great place to purchase an automobile. They were patient, courteous, and competitive. They made me feel like the really wanted our business. Special thanks to Ken Harrell (salesman) and Marty Hamlet (closing) I HIGHLY RECOMMEND THIS DEALERSHIP AND KEN HARRELL!!👍👍👏🏼👏🏼
Nothing but issues. - korori3
They cannot do the simplest of things. I had an oil change and tire rotation. They did not do the tire rotation and they did a poor job on the oil change to a point which I had to replace the engine. Then one of the service employees kept hanging up on me.
Horrible experience with Brian the finance manager. Not... - Nag36801
Horrible experience with Brian the finance manager. Not professional at all. Customer service is terrible. Service department needs to improve. No one is on one accord. The general manager would not even speak with us to hear our concern. Will never shop here again or recommend this dealership. Mr JJ taylor is the only reason why I’m not putting a worse review. He at-least tried to get the issue resolved. At this point beware of Brian the internet sales manager the service department has issues and management will not speak with you. This dealership’s management is willing to take your money but not hear your concerns. Buyers beware. I usually never post negative reviews, but after almost 2 weeks of this nonsense, something had to be said. WILL NEVER RECOMMEND
Look elsewhere - Ed Carter
I TRIED to purchase a new 2016 Honda Civic EXr from them. I found that they and another out of state dealership had the exact car that I was looking to purchase for my daughter. I contacted both of them the same night (3 nights ago) and out of state dealership sent me a quote that night and I even received a phone call that wasn't pushy at all about the potential purchase. After talking with the other dealer I received a quote (both written & verbal) that was fantastic in my opinion. 2 days later I finally got a generic email quote back from JD Honda and it was $2000 more than the other. I emailed them that I had a much better quote from another dealer and Zac Biddle (salesman at JD Honda) basically called me a liar, that the other dealership had fees for "this & that" that they hadn't discussed with me and that I didn't have a written quote!!!! I forwarded the email quote to him and asked if he could match it and instead of just saying that they couldn't he continued to badmouth/belittle the other dealership. That's HORRIBLE business and I'd tell anyone to look elsewhere!
Just car shopping Honda Fit and Civic. Stopped at... - Keiko4
Just car shopping Honda Fit and Civic. Stopped at Grissom and talked with salesperson Lisa Fornes. She spent a lot of time with us, checked every question we asked, we took both cars on test rides over all kinds of roads from city to highway, potholes, backroads, etc. We got a great sample of how both vehicles handled (they are very different) Very attentive and friendly, Lisa really represented this dealership (and Honda) well!
We haven't purchased yet, but hope if we choose Honda that we can work the deal with Lisa at Grisson.
100% SATISFIED - hndaguy2525
I purchased a 2017 Honda Pilot last week from King Honda in Auburn. I was never pressured to purchase, I've purchased quite a few cars over the years, and i Must say that King Honda has my business and I will not hesitate to send family and friends their way. The Sales Manager, Randall, gave me a fair price for my trade, and answered every question that I had without acting like i was wasting his time, like most Managers do in the car business. The owner, Dave King, actually came out to introduce himself while I was there.
Gold Honda Sales Professional