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Service on my 2015 Sonata - DKSAZ
I have been coming here for years, great service department, always friendly and happy to help with any problems you may have. Thanks to service advisor Dirk Dunham for a great job keeping my car in tip top shape.
Top Reviewed Specialists At This Dealership
Genesis Experience Manager
So easy and quick - mfoy
I moved from out of state and was able to set up everything with Thomas over the phone and online so I could walk into the dealership and have everything all ready to go when I moved. He was so nice and easy to work with and helped me get the exact car I wanted! I had the best experience, and I would definitely recommend this dealership to anyone looking to get a new car at a reasonable price.
Internet Sales Manager
A new Palisade - Jerry
Great ! everything went fantastic and very very happy with the SUV.
Stopped in test drove the vehicle worked the trade in and picked it up the following day.
Again very happy with the whole process the dealership and the Palisade!
Service - Adel
I brought in my car because it would not start without being jumped. I did not have an appointment , but the service people took care of me and my car, They let me know about how long it would take, called me when they found the problem and I had my car back earlier than anticipated with the problem fixed,
Hyundai Sales Rep
DealerRater Certified Internet Sales Manager
Excellent sales staff - desertigloo
I would like to thank Susan Renfrow from Chapman Hyundai in Scottsdale.
She was a lot of help with the purchase of our Hyundai. She went above
just the sale. She took the time to answer questions and helped us learn
features of the car after the sale was final. Sincerely Elaine O
Go see Lee! - BillyLester
Go see Lee, he is very professional and made the transaction very easy. Not a big fan of the finance guy I dealt with, he was pretty shady.
Sales Professional - Hyundai
new vehicle review - barb.blythe
I went in to see my options on my leased sonata coming due. They spent hours with me going through different options and different vehicles that I had requested. The employee was the only one there doing anything and was running back and forth between customers. That was a little annoying, but I could tell he was a hard worker and very personal. He kept apologizing. I imagine he was going 1000 miles a minute between customers, trying to accommodate and serve both of us. Not sure why the other sales people were not doing anything, unless he was the only one working. He worked really hard with us and was patient as I kept asking for different scenarios and pricing. I have been with Hyundai for many years and I always come back. I have never been led astray yet!
Phenomenal - Savage1331
If only words could describe how amazingly outstanding Chris Hawks was. I would recommend this Dealer Ship first and foremost before any others. They did any & everything they had to do so I could drive up out of there safe and sound!
Purchase of a new 2018 Hyundai Elantra GT - johncerilli
Seamless purchase through COSTCO Auto-Buy program, no haggling on price, and wife is very happy with her new car - - John J. Cerilli, General Manager, AXUS Technology
Sales and service - WMj
Just finished 15000 mile inspection and service.
Chris and the service dept were awsome as usual. 9am appointment and out by 9:45. All work completed, car was washed and vacuumed. Came out looking and running like new. They will continue to be my go to dealership for service and future car purchases.
Amazing service and friendly! - darthdragonbl
This dealership is one of the best I've ever been had the privilege to have my car serviced. The employees are also amazing. AWESOME
Extremely poor service department - aaford
Never buy a used car from this dealership with a warranty. The service department delays appointments for over a week before the car can be seen. Which means your car may not function for that week and you will not have a rental car as promised through the warranty service. The services advisers are rude. Some will speak spanish to other employees while you're talking to them directly (Rico). They will not call back on issues that you've asked about with regards to the car itself.
The experienced salesman - Picky01
The last time I bought a vehicle from the dealership was the summer of 2002. I purchased my 2001 Dodge Dakota, and drove that around the world for 16 years. Unfortunately, I was in a collision with another vehicle and the insurance totaled the damages as a total loss. I was totally heartbroken. I resided close to Jim-Click dealership. I started doing the online search because I was nervous to get yanked around by a sales person. I started chatting with friends about my situation, and Alberto-Gonzalez was recommended. Two days later another one of my friends recommended his name. So, two people in one week. I had to meet Alberto and see why he came so highly recommended. I went to the dealership and I found out immediately that Alberto was down to earth, family orientated, and he was not pushy(more like a guide). He gave me the time I needed to make choices, test drives, and decisions. I noticed how often he wasn't offended by my "no" answers. His let's keep moving forward attitude was really helpful for me to hear. Moving on to the day of purchase. He did not cease to amaze me or my family. I call him the transistionist he knew how to organize the last few thing we had to do prior to leaving with the vehicle of our needs (not car of our dreams). He used word like; "we are almost ready to talk about this... in five minutes we will have to go to a different building to finish up the financing, warranties, and all that other good stuff...let me help you with the 5 year old." All of that helped us get through our 2 hour vehicle buying journey with smiles and happy faces. In conclusion, "The take away" from this review is that Alberto is; friendly, dedicated to his work, productive, and helpful. It felt good spending 28,000 dollars with him. - Sincerely, The Schumann’s.
Alberto let me test drive the Armada. He compared it to other brands. He studies each vehicle on the lot. -Robbie Schumann-.
Jeremy Kelly was high energy. Enthusiastic attitude kept the 5 year old happy. He has good knowledge that streamlined the process..
Review of GV Hyundai - jjeffrey0
Very pleased with the purchase procedure. Leo was knowledgeable about the Hyundai but other models of cars. He answered all my questions on the car I was looking at. The finance manager explained what options were available - moved right along. The GM, Patrica, was pleasant and approved a good for us. I will be recommending GV Hyundai as a good place to do business. And, last, but not least they have excellent food there!
Bad business - Mad,cust41219
This place is hypocritical they say you are financed have u sign papers pay a downpayment and wait a couple of weeks say that it didnt go through then has u come back sign papers two more times and guarantees it is all done and you get a call from finance saying it is all good just to get a phone call months later saying you need to bring the car back cuz it didn't go through what's up with that bs. And you have put all this work into the car making it yours fixing it up seriously that is some messed up business.
Angels - Mary clarkdale
Geoffrey and Paul were just Angel's that blessed me with a great experience great deal, and great used car. I have already told several folks and run into others that had the same experience. It was refreshing to meet honest and caring people in the auto business.
Great dealership and service center - Qualls77
My family just wanted to show our appreciation for how great the Hyundai company has been to our family for more than a decade.
We want to especially thank Rob McNamee for all of his kindness and commitment to our family when we purchased our vehicles. We ask you to please thank all the great people at Jim Click Hyundai at the Auto Mall for treating our family with friendliness and respect. The Hyundai product has proven to be an outstanding vehicle, so much so that we have purchased seven Hyundais in eleven years. We will continue to do so. We are loyal Hyundai customers.
Please give a special thanks to the service department (Scott and Lee) and the detailer who detailed our cars, he did an excellent job.
Thank you again,
The Qualls (Hyundai) Fanily
Excellent Service - camariexs3
am a second time Lawley Customer and I will not shop anywhere else but here. Everyone is a pleasure to work with and they answer all my concerns when purchasing a vehicle. I couldn't ask for a better place then Lawley's to purchase my vehicles.
Over charged me by 60% on my oil change - Jurassic Bob
Quoted me a "special deal" on an oil change of $30. Then charged $20. for shop supplies,. like oil and filter. Since when is oil and filter considered shop supplies?. Before the service I asked him what "shop supplies" included, he said seat and carpet covers and drain plug gasket, not a word about oil or filter.
Find another dealer. The oil change took over 2 and 1/2 hours!!!
Larry H. Miller Hyundai Peoria
Assistant Client Manager
Internet Client Director
General Sales Manager
Internet Client Manager