19 Arizona Hyundai Dealers

Theresa was my sales rep. - Honey2013

Theresa was my sales rep. She was awesome. She understood everything I wanted and especially on the price and then she had Coach come out and talk to us a good discount that we came in two days later and bought the car. Theresa is an awesome customers representative. She really represent your company well I highly recommend her. Sincerely, Jesse & Eloise San Nicolas

I'm incredibly thankful and appreciative to my salesman - I R

I'm incredibly thankful and appreciative to my salesman Jonathan Velasco, Manager Bob, and Finance Manager Xavier. It felt like I was treated like family, genuine, no pressure, kind, and I was not expecting it. Its rare to find a salesman who earns my trust, and genuinely caring, a good soul. Jonathan is extremely knowledgeable, intuitive, true to his word, and worked generously with management, including finance to fit my specific needs and budget without hassle as a single woman, going above and beyond. After a previous absolute nightmare experience buying from Chapman Hyundai Scottsdale, I swore I wouldn't set foot in another dealership. Manager Bob was simply great, so kind and caring and attentive. Finance manager Xavier is highly experienced, generous, a one of a kind gem, rare in the business, and also helped iron out an unexpected issue. I have not had that level of service anywhere before. I felt so much support, I was so thankful. Afterwards, management consistently followed up to make sure everything was going well. I highly recommend Jonathan and Earnhardt Hyundai if you are exploring, have questions, no pressures or hassles, simply old-world good values and phenomenal service.

Very professional, super clean new dealership. - MOBILEIST

Very professional, super clean new dealership. Friendly and knowledgeable sales people. We were done with our purchase in a minimal amount of time.

Brandon Pittt jumped through hoops to make our buying - gdjohnson401

Brandon Pittt jumped through hoops to make our buying experience awesome, it was such a pleasure doing business with him. However, the whole team was also pleasant and professional. I had never purchased a Hyundai before, wow what an amazing vehicle.

Thank you to Rohit and service manager for their friendly - Fran

Thank you to Rohit and service manager for their friendly and very helpful assistance yesterday. I stopped by without an appointment seeking some help with resetting service maintenance reminder (via Bluelink) on my recently purchased Sonata Hybrid. They couldn't have been more helpful and cooperative.

My experience here was awesome! - Kerrynwhite1980

My experience here was awesome! My salesman Zach understood what I wanted and didn’t try to pressure me into anything more. My finance guy Satchel went extremely above and beyond to get me the most on my trade in to get my deal done! I drove away as one happy customer. I will definitely be coming back! Thanks guys!

I really love this dealer ship they got me into my first - Espitia

I really love this dealer ship they got me into my first brand new car. The people are amazing and they really care about there people. I love the fact that I went there to get my very first car in my life.

I purchased a 2025 Tucson Hybrid. - dibee928

I purchased a 2025 Tucson Hybrid. Jeff Doane was the salesman and he was great to work with. Very patient with me in my decision making and didn't try to oversell. I will definately return should I decide to purchase again.

Excellent salesperson named Fred who was patient and very - Patty

Excellent salesperson named Fred who was patient and very helpful. Fred took his time to find different 🚙 for us to test drive until I found the one that was perfect.

Updated: 5/30/24 Turns out - these guys have been - Jeff E

Updated: 5/30/24 Turns out - these guys have been programming my service light to come on earlier then the recommended service - so they get credit for the service work - and my 3-Year - 36,000 service warranty - is used up. And - it’s not just that it happened. It’s the way they told me with “from now on you’ll have to pay” with a shrug of Nicholas Kellog’s shoulders (the service person). They didn’t offer to help me learn why my service warranty no longer applied - in fact they only made it harder. I had to dig into this completely in my own — AND CHAPMAN was completely at fault. So dishonest! They've offered to comp me one more service - but it was forced and hardly volunteered. Go somewhere else for your Hyndai needs. The dealer I purchased with in Utah - Murdock - THEY ARE AWESOME. Chapman, where I’be been going after relocating to AZ with a brand new car … are just honestly dishonest and the worst car experience I’ve ever had … more than once. This was after giving them “another chance” after my experience last year - see below. ________________________________ I was 15 minutes late - and genuinely apologetic for being so. Frankie (Francisco Ramirez) at the service desk told me it was fine, and all they needed was 90 minutes tops. I was there for routine maintenance and warranty recall regarding the roof trim (not safety related). “ I told him directly, “do not do the recall work today. I’ll come back.” Frankie asked if I wanted to “skip the car wash as well… to save time” I told him “yes … please”. Almost two hours later I went looking for my car. There was a line of people waiting for Frankie, while 4 other employees sat at the Service Desk avoiding eye-contact - is the only thing I could see they were actively doing (avoiding eye contact). To their credit, they weren’t “on their phones”. Kudos to Hyndai for at least working to manage that optic. But, to their discredit, they weren’t even on a phone. It was like the worst DMV trip ever (but I’m still a little impressed they didn’t appear to be pursuing social media or playing Candy Crush). So … finally I get to talk to Frankie (I should have just left). He tells me that they had gone ahead and completed the warranty. Before that … I was honestly working to take the delay in “we’re all human” stride” . Then… I was mad. I told him “I told you not to do the recall work. I’m already late …” He gave a shoulder shrug. After my back was turned, I’m 4 steps away, reaching to open the door, Frankie calls out (with other people waiting for help) … “you’re the one who showed up late”. If I hadn’t experienced this first-hand, I wouldn’t believe it. I was late. I was sorry. I did apologize. I was under the impression that we’d reset and moved on. I’m also the customer bringing in my $45,000 purchase for the “unbeatable customer care” I was promised … before giving them my money! You know what they didn’t forget to leave out … the car wash. I’ve no doubt, there’s no franchise credit applied for washing the customer’s car. Don’s use Chapman Hyundai. They weren’t just bad, they’re overtly dishonest … it’s the worst kind of “bad”. “How you do something, is how you do everything …”

I want to give a big thank you to the team of Oxendale - GrandmaLee

I want to give a big thank you to the team of Oxendale Hyundai of Flagstaff. For working with me to get me into a really nice Hyundai Kona 2025. Especially Byron Nez. I have been trying for 2 years to get me into an updated transportation but it always fails. Either I have a poor credit score or my income is not enough to cover whatever needs to be paid. Again I like to extend my deep full appreciation to all the staff at Oxendale Hyundai in Flagstaff Arizona. I hope to wished you all a very grateful appreciative day. Thank you.

Finance manager and finance director VIOLATED UDAAP - steezbr

Finance manager and finance director VIOLATED UDAAP (Unfair, Deceptive, or Abusive Acts or Practices), which includes an additional element of "abusive" practices. They said VTR (car theft) is mandatory and obligated on all cars and would not remove from contract. We believed them and signed. After reviewing singed paper for the VTR we noticed they added VRG an additional theft protection! Both VTR & VRGs contract paper stated in bold lettering: "its NOT a requirement for the purchase or financing of a covered vehicle". At minimum the finance director agreed to the violation of UDAAP by confirming that his finance manager added extra charges to original agreement and refunded part of it. We feel scammed and defrauded! Not okay!

The parts department called me a day after I posted my - ttsuda

The parts department called me a day after I posted my previous review and said the part came in for replacement. So I am now back to being very satisfied with the dealership, although the sales rep. should have still replied to my emails.

Came in an hour before closing and knew the exact car I - Scottie

Came in an hour before closing and knew the exact car I wanted. Shadeed took his time, showed me everything I needed to know a out my vehicle: good, bad and all. Was not rushing me at all and was very patient. The entire team made my experience seemless and ensured I had all the resources I needed. Afterwards I received followup from Shadeed and their Finance rep Ruben. I was able to reach out to both of them, and did, to ask followup questions on the vehicle quirks. Great experience for my first car purchase.

After having purchased 7 (4 brand new) vehicles, I had - R_neufeld

After having purchased 7 (4 brand new) vehicles, I had purchased a Genesis G90 2018 with a 5/50000 warranty, 1 year ago, with lifetime free oil changes as I am a veteran. Today I was informed my warranty is no longer valid, my vehicle has 29219 miles on it, and after my last oil change it will now no longer be free. This dealer is nothing more than that, a car dealer… lies and cheats to his customers. I will never purchase another vehicle from him, nor will my family, and will encourage all to buy elsewhere. Glad to hear Mr. Diaz got his commissions. You are a model of society.

Appt at 8 … mr Lancaster comes to me at 8:30 telling me I... - aschlaks

Appt at 8 … mr Lancaster comes to me at 8:30 telling me I need system flush for $110 I told him next visit when I hit 60k miles he left abd cane back again at 9 asking if I wanted my brakes flushed for $110 I said next time when I hit 60 k mikes he left and cane back at 9:30 to ask if I want to do a recall in 3 weeks I said no. He told me my car will go in for an oil change now and be ready in 45-1 hr. Very unprofessional and I felt scammed . Thus is my 3 rd Hyundai Tucson. Very unprofessional

We purchased our second Santa Cruz and we are very - Charles_brown_5621@q.com

We purchased our second Santa Cruz and we are very satisfied with the new vehicle. Paul, Mike, and Lorynn were wonderful to work with, very knowledgeable and courteous. We would most definitely recommend them to our family and friends.