17 Arizona Hyundai Dealers

My experience with the most recent service was excellent. - Sdsaz56

My experience with the most recent service was excellent. My issue was addressed in a prompt and efficient manner. The service department went above and beyond to address my issue. Thank you so much for always taking any questions or concerns and addressing it promptly.

Great experience. - Telisevripidou

Great experience. Mark Webber was very knowledgeable and helpful. Very patient with us. never owned a hybrid before so we had many questions that Mark patiently answered.

⭐⭐⭐⭐⭐ I had a great experience working with Adreonna at - Shelby Ahlman

⭐⭐⭐⭐⭐ I had a great experience working with Adreonna at Larry H. Miller Hyundai Peoria! She was friendly, professional, knowledgeable, and made the entire process easy and stress-free. Adreonna took the time to listen to what I needed, answered all of my questions, and made sure I felt comfortable throughout the experience. I really appreciate her excellent customer service and would definitely recommend asking for Adreonna if you’re looking for someone who genuinely cares about her customers. Thank you, Adreonna, for making my experience such a great one!

Johan Sales and Rob Finance spent time and explained - rochelleservian

Johan Sales and Rob Finance spent time and explained everything. Finance Manager Felipe was amazing. It was a great experience! I would recommend this dealership to anyone looking for a vehicle.

I had an issue with a tire. - Ronfster

I had an issue with a tire. They took me as soon as I could get there. They fixed my tire issue and without asking the recall item without me asking. Service department was friendly and helpful. Good Job!

I have been a customer of Hyundai over 15 years and never - AZSunny1

I have been a customer of Hyundai over 15 years and never have I received such poor service EVER than I did yesterday. At the start of my appointment, I explained to Nick that I received a diagnostic test from AutoZone that it was a thermostat that was bad and offered to give him the findings and he said he didn’t need it and told me that if I don’t go with Hyundai, I would be charged a fee of $200 for labor. That is totally unacceptable. That was never disclosed to me when I booked the appointment. Nick was supposed to let me know Tuesday what they found out and when I could pick up my car as you needed to keep my car overnight for diagnostic testing and service. The next morning as I didn’t hear from Nick, I called and was told that they never even looked at my car the entire day and he would try to get to it, but he would have to take it to his manager and would get back to me in 20 minutes. I waited over two hours and never received a call back from Nick to tell me what was going on with my car. I then called Caleb, who was my previous service person and explained to him that I never heard from Nick and was staying with a friend I needed my car to be looked at and worked on. After many hours of waiting, I.called the main service number who put me through to Nick who who told me yes I needed a thermostat and gave me the price of approximately $675 which I agreed to. More hours past no word from Nick. I contacted Customer Service and they put me through to Nick and he told me they were just finishing up on the car but they were taking it for a test drive and it would be ready in a while. I then told him I’d be picking it up at 2:30, which was an hour and a half later. When I picked up my car, Nick proceeded to tell me that I also needed a fuel pump which was covered under warranty, thankfully, but he never discussed it in any conversation prior to Pickup. I had a regional coupon that was online for Service $40 to be deducted off of $400 so I presented that coupon to Nick who told me that only applies to oil changes not to the Service I had. I then went to Caleb, who said no problem. I’ll take care of that and he walked to Nick and told him exactly what to do to get the $50 discount as your company advertised. I must say I am very disappointed in Hyundai and this sales person who was totally non-communicative and obviously didn’t know what he was doing. I trust that as management, Nick will be retrained on how to treat customers and communicate with them on a regular basis. I’m sorry to say you lost me totally as a customer because of this situation.

I have been buying cars from Earhardt since 2000, first a - rg2arizona

I have been buying cars from Earhardt since 2000, first a Honda, and now Hyundai. This is my fifth Hyundai. I got super-fast service yesterday, and my car looks fantastic

From start to finish, it was wonderful. - barbara.thacker88

From start to finish, it was wonderful. This is our second vehicle from High Desert and both times, Jake Stutler was beyond amazing! He anticipated our every need and I just can’t say enough good things about Jake!!

I had an appalling experience at Chapman Hyundai Phoenix - Raj

I had an appalling experience at Chapman Hyundai Phoenix today when returning my lease vehicle. After arriving to complete a standard lease return, I was kept waiting for over an hour. When I was finally addressed by Manager George Salman, the situation went from frustrating to completely unacceptable. Upon learning that I was returning the lease without purchasing or leasing my next vehicle directly from their location, George Salman behaved in an extremely rude, hostile, and dismissive manner. He ultimately told me to get out of the dealership simply because I chose to buy my new car elsewhere. The lack of basic courtesy, total disregard for a returning customer's time, and the unprofessional, aggressive behavior displayed by George Salman was appalling. No customer returning a vehicle should be subjected to hostililty or thrown out for making an independent purchasing decision. I strongly advise others to exercise caution when dealing with this location and its management. I will not be returning to Chapman Hyundai Phoenix for any future sales or service needs.

Terrible experience—avoid this place at all costs. - Nohornehyuindai

Terrible experience—avoid this place at all costs. I came in for bumper repairs, a rear-view mirror repair, and AC repair. They completely botched the bumper by drilling noticeable screws into it, and it is still not properly fixed. The rear-view mirror fell completely off, and they replaced it with a used one that doesn't even work. To top it off, after paying a lot of money, my AC is still broken. When I returned the next day to address these issues, I was met with a horrible attitude and was openly yelled at by David Johnson, the Manager of Sales. Save your hard-earned money and find a better business to work with than Horne Hyundai.

It looks like they will set a schedule for the customer - John16az

It looks like they will set a schedule for the customer to show up but not inform the customer it's been delayed. I brought my car in at 9am, it is now 3pm (for a recall fix of a windshield). I was told it should only take 1-2 hours once the windshield company shows up. The tech said the company contacted him at 8:30am and said they overbooked. He just told me this @ 3:08pm. He had info before my appointment but didn't think to notify me. I am very upset and disappointed with the service department.

After having purchased 7 (4 brand new) vehicles, I had - R_neufeld

After having purchased 7 (4 brand new) vehicles, I had purchased a Genesis G90 2018 with a 5/50000 warranty, 1 year ago, with lifetime free oil changes as I am a veteran. Today I was informed my warranty is no longer valid, my vehicle has 29219 miles on it, and after my last oil change it will now no longer be free. This dealer is nothing more than that, a car dealer… lies and cheats to his customers. I will never purchase another vehicle from him, nor will my family, and will encourage all to buy elsewhere. Glad to hear Mr. Diaz got his commissions. You are a model of society.

Sales management does not care how you are treated after - murphinator5000

Sales management does not care how you are treated after the sale.of a car. Very disappointed and bummed. Will go to another dealer next time. Be careful.

Awful experience! - mom of 4

Awful experience! At first salesperson seemed so kind and helpful and made many promises. After purchase, we meant nothing to her! We were totally ignored after she made the sale. Beware, many promises in talk but absolutely no action! I would never purchase from this dealer again.

I want to give a big thank you to the team of Oxendale - GrandmaLee

I want to give a big thank you to the team of Oxendale Hyundai of Flagstaff. For working with me to get me into a really nice Hyundai Kona 2025. Especially Byron Nez. I have been trying for 2 years to get me into an updated transportation but it always fails. Either I have a poor credit score or my income is not enough to cover whatever needs to be paid. Again I like to extend my deep full appreciation to all the staff at Oxendale Hyundai in Flagstaff Arizona. I hope to wished you all a very grateful appreciative day. Thank you.

II cannot praise the Hyundai dealership at the - bluenorsky

II cannot praise the Hyundai dealership at the Cottonwood location highly enough. My daughter's vehicle broke down during a trip to Sedona which required a costly additional stay in a hotel there while the car was being repaired. Crystal and the other service reps at Hyundai took the time to search for the fuel pump and had the part shipped to Cottonwood the next day. Crystal directed the tech to go ahead and remove the old fuel pump right away so that when the new part arrived he would be able to install it quickly. Because of the above and beyond care of the service department, the car was ready to go that same day. My daughter was able to get back on the road to travel home to New Mexico the next morning. Kudos to Crystal and her team for making this happen!!