Great New Car buying Experience - TMM
The team at Harry Robinson that assisted us with buying a new car, Gus Laschowsky, Mike Hesson, Joey Thomas and Adriana Burton made it a great experience!
Top Reviewed Specialists At This Dealership
Dedicated Delivery Coordinator
Great buying experience. - Bryan and Bev
Chris, JT, Wilson, and Josh made our buying experience easy. All were very professional and patient. Highly recommend Chris as a salesperson! They made us feel very good about our purchase.
Customer Relations Manager for Sales
Amazing!!! - TheTerrys
From the initial phone call with Zack to the paperwork with Antonio and the welcome we got from JD... everyone was amazing!! Worth my 3 hr driven the snow to be treated like the most valuable customer to walk thru the door!
Excellent sales experience - jmoore80
I was able to purchase a Buick Enclave with the accessories requested at an excellent price and received a good price on my trade in.
This is my first car from them but not the last.
Sales / Customer Service
Sales/ Customer Service
Sales and Service are good - Robert Daniels
We have bought several vehicles here. I am a shopper but I always wind up back here for sales,service and even the body shop.
GMC TRuck - j7740
This was the 3rd vehicle we have purchased from Ben Eddings. They were very professional in dealing with us. They did not push us to buy. We have received excellent service from them and when we plan to buy another vehicle we will buy from Ben Eeddings
Great experience - Funlovinguy
Was very satisfied with my experience, everyone was courteous and professional. John Kirby worked at getting the best possible deal for my wife and I
Excellent - Phyllis Morgan
Good people to work with. Great service. All staff are very friendly and accommodating. Nice clean environment. Willing to work with you. Strive to have satisfied customers.
Awesome service waiting area, great sales staff - Carbuyer76
Pete is a great sales person, he worked hard to get me a great deal, but i was having health issues, so i was unable to get it.
The service area, and staff are awesome, they have free beverages while you wait, and free wifi.
I would take my car here in a heartbeat compared to other dealerships.
Fast friendly service.
Great Buying Experience - madees1
SW Auto was fast and respectful of my time. They had a really good selection and I was very pleased with how good my sales associate was. They were able to get me approved and on the road in a car I love! I would recommend them to anyone!
Traveled 5 1/2 hours to purchase a truck. - John Milburn
We recently purchased a truck from Ultimate GMC and they treated us great. We traveled from Oklahoma for the great deal on the truck. Doug Williams was so helpful and made sure everything was ready to go when we arrived in Arkansas. Also, Debbie in the Finance Department was wonderful to work with. She got us in and out in no time.
My Brand New 2018 Chevy Malibu - Agalia26
I want to give a huge shoutout to BULL MOTOR COMPANY and SARAH HICKS for my brand new car. I am so in love with it. You guys made it possible for me to get my brand new beautiful 2018 CHEVY MALIBU even when I thought it wasn’t Possible. I have dealt with a few dealerships and a sales person in the past but BULL MOTOR COMPANY and SARAH HICKS was THE BEST OF ALL. They gave me the car of my dreams with a payment I could afford. Thank you guys so much I couldn’t be more happier. I will highly recommend you guys to a lot of people😘.
Routine Service - Roger
The dealership personnel were very courteous and go our vehicle in and out quickly on schedule. We couldn't ask for better service. Great job.
Excellent Service - Kevin E.
This is the only dealership in NWA that I trust to provide dependable and reliable service. I’ve been there several times for routine maintenance and for other various issues. They have always been able to address the problem and quickly remedy the issue. Last visit, I was late returning to pick up my vehicle and the sales staff and service department (from home) went completely out of their way to get me taken care of and back in my car. Awesome job and much appreciated.
A Superior Experience! - Hiflyer
Since recently purchasing my Buick Envision, every visit has been outstanding. All needs have been fulfilled without hesitation. Everyone has made coming there a welcoming and positive experience which I have shared with many of my friends.
Great buying experience, as always - t5farms
They found the truck we needed and got everything taken care of,easy. Great buying experience, friendly people.. and the snacks were a great touch!
Munir Muhammad - moonisnear35
I wasn’t expecting to get the deal I wanted but they prove me wrong. They did a great answering my questions and working me a good deal.
Buyer Beware - ssmith
They will tell you anything to sell you a truck. Service department has become a huge con game. They charge you for work that wasn't done. I had to go back repeatedly to get work completed.
FIVE stars. - AtlantaGal
Josh Dickey sold me my newest vehicle, complete opposite than stereo types speak of salesman! He was easy to work with, pleasant, answered my million questions, and I paid the price I wanted! My only regret is not starting my search here! 100 % worth the drive! Wont go anywhere else!
Dishonest dealership - Mad
Back out on deal after driving 400 miles had paperwork filled out and sales made a big mistake and they went back on the word. I kept my end of the bargain. Watch out for these people lions in sheep clothing.
Do not buy from here - Kealeigh123
I had bought a 2017 Jeep from the Crain used car lot in Conway, AR. Not only has this vehicle already been in the shop FIVE times in less than a year, they also did not report to me that the vehicle had been in an accident prior to us buying it. Now they are giving us the run around on trying to get things fixed on it. When I first got the vehicle, I had to take it back four times due to water coming up through the floor boards. They kept saying they could not find out what was wrong with it. Finally they realized that they had forgotten to seal up the little holes that are in the floor. They said they fixed it. And now it is doing the same exact thing and they will not fix it. I DO NOT recommend buying a vehicle from them. Their customer service is horrible.
Beware of Gwatney GMC "Service" Department!! - DannyC
Absolutely Horrible repair shop to do business with. I cannot speak for the sales department because I did not purchase my vehicle from there, this review is specifically for Gwatney GMC "Service" Department. Gwatney will quote you prices for repairs when nothing is wrong with the vehicle. Ended up with shock and strut parts, that cost roughly $250, that I was told needed to be repaired on my car. Got a second opinion, and that was not the case! Shocks and struts were just fine on my vehicle. Needed a transmission flush, a normal service that has to be performed on the vehicle and the "technician" failed to put enough transmission fluid in my car. This could have caused major damage if I didn't pay attention to the faint rattling noise coming from my hood. Also, careless mistakes such as leaving the cap off of the oil reservoir after draining the oil, is an amateur mistake that I don't expect "properly trained" technicians to make. They called themselves replacing the thermostat, and the engine went completely hot after a few days. They said the end part of the hose was shot. Interesting part about this is that the hose is physically removed by from the radiator by the technician when repairing a thermostat. I was able to pull over at a repair shop, lucky for me, that was able to identify the problem without even having to put a hand on anything. There it was, clear as day that the hose was no longer attached to the radiator. When the dealership got the vehicle, I was then told that this occurred because the hose piece was "worn." What trained mechanic puts a worn out hose back on a vehicle?? Instead of the service manager accepting responsibility for the mistake, he tried to blame it on a "worn radiator hose," instead of maybe taking into consideration that it may have not been attached properly, nor securely. Additionally, the service manager, David Sample, tried to go back on an agreement that I'd only have to pay for half of the cost of the radiator.....if Gwatney was not accepting any responsibility for the issue I'm not sure why they would propose that I don't have to pay for labor or any other associated costs for the repair except if I only pay half for the supposedly now damaged radiator? The most unprofessional part of the event is when Mr. Sample initially wanted me to only pay for 1/2 the cost of the radiator. When I came in this morning to pay for half of the cost of the radiator, and pick up my vehicle; he was angry because I had filed a complaint due to the lack of professional service. I had to get the cops involved. The sad part is that all of this happened and the service representatives were all aware of exactly what was agreed upon the day prior. I asked the "Service Advisor" Jonathan Manek, about the higher charge twice, and he did not provide an answer until I got the cop involved. Previously he kept saying I needed to speak with "Mr. Sample" about the price difference, but began to sing a different tune when the cop showed up. The price of the radiator on the printed receipt that was handed to me was $300. However, there was a yellow sticky note that had "Cust-$198," nearly 2/3's the cost of the radiator on the receipt. I was told I only had to pay half the price of the radiator by the "Service Manager," Mr. David Sample. After about 10 unnecessary minutes of both Mr. David Sample and the "Service Advisor" Mr. Jonathen Manek going back and forth with me over the cost discrepancy that I was originally quoted, Mr. Sample caved. He stated that he was aware that I contacted GM, and I'm not sure if that is possibly the reason why he decided to renege on the original agreement. I kept the receipt with the yellow sticky note attached that proves their outright dishonesty and deceit, and how they are perfectly okay and willing to try to get over on customers. I highly advise that anybody who wants to maintain their vehicle in working condition does NOT conduct business with Gwatney GMC. They are bad for business, and their lack of good service and outright lack of professionalism is reason enough for me to never ever let these people near this vehicle or any other vehicles I may purchase in the future. This business is being reported to the Better Business Bureau, and there was a complaint made to GM. Please spare yourself the trouble, and go to a reputable service and repair shop. I don't ever want any customer to have to go through what I went through at Gwatney GMC "Service" department.
Harry Robinson Buick GMC
McLarty Daniel Buick GMC