Treated like Family! - Jerr1
Victor is very knowledgeable in what he does and his passion makes for a smooth process! He’ll get you in the right vehicle to suit your needs and wants. His customer service is over the top and is very detail oriented to make sure all your expectations are met! You won’t be disappointed! Start to finish, he’ll make sure you’re a satisfied customer!
Top Reviewed Specialists At This Dealership
Dedicated Delivery Coordinator
Buen servicio - Maricela,gonzalez
Un buen servicio al cliente sin niuna presion de comprar el carro buena persona para tratar un buen negosio les recomendare a Nelson lemus con amigos y familiares para comprar un auto
New Truck - ROCKINGR3
Bobby Wells assisted in many ways. Glad we made the deal. Truck is a beautiful color, so far we love driving it. Need to get the bed sprayed and gooseneck hook-up installed.
New Car Manager
I will be back. Great experience. - MEREDITHBRITTAIN
Good customer service and Daniel Richey was great and he worked with and got me want i wanted in a.suv. also good deal on trade in. Will work with him again and recommend.
Sales / Customer Service
Sales/ Customer Service
Polite and prompt - bevbevcsm
Nice polite and prompt . The staff was friendly and professional ! The diagnosis was correct and service was prompt . I will bring my car there for future service .
My Brand New 2018 Chevy Malibu - Agalia26
I want to give a huge shoutout to BULL MOTOR COMPANY and SARAH HICKS for my brand new car. I am so in love with it. You guys made it possible for me to get my brand new beautiful 2018 CHEVY MALIBU even when I thought it wasn’t Possible. I have dealt with a few dealerships and a sales person in the past but BULL MOTOR COMPANY and SARAH HICKS was THE BEST OF ALL. They gave me the car of my dreams with a payment I could afford. Thank you guys so much I couldn’t be more happier. I will highly recommend you guys to a lot of people😘.
Sales & Finance
Sales and Service are good - Robert Daniels
We have bought several vehicles here. I am a shopper but I always wind up back here for sales,service and even the body shop.
GMC TRuck - j7740
This was the 3rd vehicle we have purchased from Ben Eddings. They were very professional in dealing with us. They did not push us to buy. We have received excellent service from them and when we plan to buy another vehicle we will buy from Ben Eeddings
Great experience - Funlovinguy
Was very satisfied with my experience, everyone was courteous and professional. John Kirby worked at getting the best possible deal for my wife and I
Excellent - Phyllis Morgan
Good people to work with. Great service. All staff are very friendly and accommodating. Nice clean environment. Willing to work with you. Strive to have satisfied customers.
Awesome service waiting area, great sales staff - Carbuyer76
Pete is a great sales person, he worked hard to get me a great deal, but i was having health issues, so i was unable to get it.
The service area, and staff are awesome, they have free beverages while you wait, and free wifi.
I would take my car here in a heartbeat compared to other dealerships.
Fast friendly service.
Great Buying Experience - madees1
SW Auto was fast and respectful of my time. They had a really good selection and I was very pleased with how good my sales associate was. They were able to get me approved and on the road in a car I love! I would recommend them to anyone!
Best buying experience ever - Phantomracer
Josh Story handled all my request flawlessly. The financial department made my day!!! Never has my buying experience been this easy. Our family has now bought 3 vehicles from Josh.
Routine Service - Roger
The dealership personnel were very courteous and go our vehicle in and out quickly on schedule. We couldn't ask for better service. Great job.
Great Service Experience w/Chris Bos - Ron S.
Brought my 2016 CTS in for regular service plus wanted tires checked for balancing as I was starting to feel and hear a little rumble -- concerned there might be some cupping -- car had much less that 10K miles on it. Chris made sure I had a loan car. The technician discovered that indeed there was cupping so Chris arranged to have tires replaced under warranty and had my car delivered back to me as we live about 70 miles from the dealership. Car rides much smoother now. Very happy with the customer care and service thanks to Chris.
Robert Hollaman - Dmcgeady1957
Robert Hollaman was great kept us updated on the progress from day one and discussed the charges in advance. They gave a loaner while ours was being repaired!
Great service department. - Barbara C.
The mechanics are good to find other problems that need to be fixed soon as possible. The waiting room is so nice, and they have some good snacks.
Worst dealership in the state of Arkansas. - HJames
I highly advice NO one use this to dealership. I've been in business for my self for 40 years and I would NEVER treat a customer like this place has done me. Took me over 1 and half years to order a new truck with them. There was always problems and somebody else's fault. Should of ran away as fast as I could and bought new truck at another dealership. After having truck for awhile radio went out. Took it back to shop and they said they would order one. Instead of checking out truck to even see what the problem was. 4 MONTHS taking off work going there to get my radio fixed excuse after excuse. They kept telling me it was on back order. And then they told me last wk no even ordered one. They don't have honest people that work for the company even manger of store will not return calls. Worst guys I ever seen working in their shop. There's so many dealerships in Ark do not go here. Hoyt
Fixed our car while we were traveling - Vetteking
While traveling,we had an issue with our Buick Verano, check engine light and stalling. Stopped by Everett Buick right before closing where Seth quickly diagnosed the issue and set me up to get it fixed first thing in the morning. All the people at the dealership were friendly and helpful. Car was fixed quickly and we were back on the road. Additionally, since it was Friday, we were treated to chicken biscuits, doughnuts and coffee. Best dealership experience ever!
FIVE stars. - AtlantaGal
Josh Dickey sold me my newest vehicle, complete opposite than stereo types speak of salesman! He was easy to work with, pleasant, answered my million questions, and I paid the price I wanted! My only regret is not starting my search here! 100 % worth the drive! Wont go anywhere else!
Beware: Incompetent Salesmen - Todd
I had the displeasure of dealing with the following employee's at Crain Buick GMC: Curtis Clark (internet sales) , Robert Gilmore (internet sales director), & Kevin Moore (sales consultant). I was looking to purchase a used automobile from their dealership from an online search. This was the start of an exhausting three week endeavor of misinformation about the vehicle, miscommunication between the salesman, and overall lack of knowledge about the vehicle that they were trying to sell. I found it near impossible to get a complete Carfax, accurate description of the vehicles condition, and vehicles service history. Because I am considering purchasing the vehicle sight unseen, I am relying heavily on the sales teams honesty, integrity, and knowledge. All three salesman displayed none of these qualities. Days would go by with no email or telephone response to my inquiries. When I finally got to speak with them, they were more concerned about discussing price than answering basic questions about the vehicle. I was initially going to overlook their incompetence because I liked the car. I eventually gave in and we agreed upon a price for the vehicle. However, I didn't trust the salesman (after they continued to make contradictory statements) and ultimately didn't feel confident about the quality of their used car. I finally had enough when they tried to pull a fast one and stick me with excessive dealer charges and shipping. I tried to meet them halfway and agree to split the shipping charges with them, but that didn't satisfy their greed. I would urge all if of you to save yourself your precious time and purchase your new or used car from an honest and competent dealership. Not from Crain Buick GMC. I suspect the majority of the positive reviews are from family members and friends of those who work for this dealership.
Beware of Gwatney GMC "Service" Department!! - DannyC
Absolutely Horrible repair shop to do business with. I cannot speak for the sales department because I did not purchase my vehicle from there, this review is specifically for Gwatney GMC "Service" Department. Gwatney will quote you prices for repairs when nothing is wrong with the vehicle. Ended up with shock and strut parts, that cost roughly $250, that I was told needed to be repaired on my car. Got a second opinion, and that was not the case! Shocks and struts were just fine on my vehicle. Needed a transmission flush, a normal service that has to be performed on the vehicle and the "technician" failed to put enough transmission fluid in my car. This could have caused major damage if I didn't pay attention to the faint rattling noise coming from my hood. Also, careless mistakes such as leaving the cap off of the oil reservoir after draining the oil, is an amateur mistake that I don't expect "properly trained" technicians to make. They called themselves replacing the thermostat, and the engine went completely hot after a few days. They said the end part of the hose was shot. Interesting part about this is that the hose is physically removed by from the radiator by the technician when repairing a thermostat. I was able to pull over at a repair shop, lucky for me, that was able to identify the problem without even having to put a hand on anything. There it was, clear as day that the hose was no longer attached to the radiator. When the dealership got the vehicle, I was then told that this occurred because the hose piece was "worn." What trained mechanic puts a worn out hose back on a vehicle?? Instead of the service manager accepting responsibility for the mistake, he tried to blame it on a "worn radiator hose," instead of maybe taking into consideration that it may have not been attached properly, nor securely. Additionally, the service manager, David Sample, tried to go back on an agreement that I'd only have to pay for half of the cost of the radiator.....if Gwatney was not accepting any responsibility for the issue I'm not sure why they would propose that I don't have to pay for labor or any other associated costs for the repair except if I only pay half for the supposedly now damaged radiator? The most unprofessional part of the event is when Mr. Sample initially wanted me to only pay for 1/2 the cost of the radiator. When I came in this morning to pay for half of the cost of the radiator, and pick up my vehicle; he was angry because I had filed a complaint due to the lack of professional service. I had to get the cops involved. The sad part is that all of this happened and the service representatives were all aware of exactly what was agreed upon the day prior. I asked the "Service Advisor" Jonathan Manek, about the higher charge twice, and he did not provide an answer until I got the cop involved. Previously he kept saying I needed to speak with "Mr. Sample" about the price difference, but began to sing a different tune when the cop showed up. The price of the radiator on the printed receipt that was handed to me was $300. However, there was a yellow sticky note that had "Cust-$198," nearly 2/3's the cost of the radiator on the receipt. I was told I only had to pay half the price of the radiator by the "Service Manager," Mr. David Sample. After about 10 unnecessary minutes of both Mr. David Sample and the "Service Advisor" Mr. Jonathen Manek going back and forth with me over the cost discrepancy that I was originally quoted, Mr. Sample caved. He stated that he was aware that I contacted GM, and I'm not sure if that is possibly the reason why he decided to renege on the original agreement. I kept the receipt with the yellow sticky note attached that proves their outright dishonesty and deceit, and how they are perfectly okay and willing to try to get over on customers. I highly advise that anybody who wants to maintain their vehicle in working condition does NOT conduct business with Gwatney GMC. They are bad for business, and their lack of good service and outright lack of professionalism is reason enough for me to never ever let these people near this vehicle or any other vehicles I may purchase in the future. This business is being reported to the Better Business Bureau, and there was a complaint made to GM. Please spare yourself the trouble, and go to a reputable service and repair shop. I don't ever want any customer to have to go through what I went through at Gwatney GMC "Service" department.
Harry Robinson Buick GMC
McLarty Daniel Buick GMC
Phil Wright Autoplex
BDC Appointment Specialist