162 California Chevrolet Dealers

Great service friendly environment very helpful would - Josephmcneal6

Great service friendly environment very helpful would purchase again service was quick and easy real easy going business

I’m pretty disappointed with the experience I had with - Mgarcia

I’m pretty disappointed with the experience I had with the service department at Kellar Motors. I dropped my vehicle off at 9:30 AM expecting it to be looked at within a reasonable timeframe. After waiting 5–6 hours, my car still had not even been serviced. When I asked about the delay, I was told that I needed an appointment, even for a simple oil change. This was frustrating because that requirement isn’t posted anywhere in the service department or on their website, so there was no way to know that ahead of time. What made the situation worse was that I didn’t receive any updates during the entire time I was waiting. If appointments are required, especially for basic services like an oil change, that should be clearly communicated to customers up front so they can plan accordingly. I hope management looks into this and improves the communication process for customers. I’d be happy to update this review if the situation is addressed.

Michael Serafin is the best! - anaortegausc

Michael Serafin is the best! I only ask for him. He deserves a promotion, bonus, raise, new house, car, free lunch everyday, and weekends off. Thank you Michael! Ana Ortega

Thank you very much for your outstanding service. - Bryannavydean

Thank you very much for your outstanding service. We were in then out in a short time.

Very rude parts department, Purchased a fuel pressure - Navarro

Very rude parts department, Purchased a fuel pressure regulator 2002 tahoe,part was bad,making a clicking sound (defective).Warrantied the part.Got another one installed it doing the same thing, had to install my old part which is NOT clicking, I asked for a refund, they refuse.Danny Velasco said the part cannot be bad 2 time, I told him that it should not be clicking like that.i said just give me refund I'm having to drive 30min one way,and I've been there 3 times already.I don't want to deal with your parts department,They don't care about the customer.

Horrible service. - Araz

Horrible service. They do nothing but “verify” what you have already told them and say bring it back if it happens again. Your time is not valued neither is your intelligence. They talk down to you and try to get away with doing as little as possible. Zero follow through. And lies on top of lies on top of lies. Avoid at all costs.

I went to the Bunnin Santa Barbara dealership for some - rice2go0712

I went to the Bunnin Santa Barbara dealership for some service. I can describe the it in three words: Professional. Personal. Prompt. I can highly recommend them.

We had the best experience with this dealership. - Eric T.

We had the best experience with this dealership. Not only did the sales team take care of us, but the service department is great too. They take care of their customers even after the initial purchase, and value long term relationships, which is rare these days. We're now a proud, happy Tom Bell Chevrolet family.

Great service sept, Eric B. Is awesome to work with, he... - mgoertzen

Great service sept, Eric B. Is awesome to work with, he takes the time to make sure all your needs are met within his power. Wouldn’t go anywhere else! Truly a service writer you can trust!

They refuse to help me with a basic problem. - drjassure

They refuse to help me with a basic problem. They didn't report the sale to the IRS Eco Portal, so I can't get the Federal EV tax credit. I bought a car with Bunnin in March of 2025. I didn't get the tax credit at the point of sale because they didn't know how to do it. Ok great, I said I'll get it at tax time, because that's the other option. In January 2026, I filed my taxes and entered my vin information to get the federal EV tax credit. However, my VIN kept getting rejected by the IRS, because it didn't match their system. A quick google search shows that this happens when the dealer didn't report the sale to the IRS in their eco portal. I contacted Bunnin and instructed them to enter my information into the IRS ECO portal so I can get the tax redit. The portal is still open and this could easily be done. They transferred me to someone named Juan Miller, who I explained the situation to, and he said that the dealer doesn't have to do anything, and that I could just get the credit with the IRS on my own. The IRS website clearly states that if the dealer doesn't report the sale in the ECO portal, then person who bought the car can't receive the tax credit. My taxes were rejected because my information wasn't in the system. He wasn't helpful. I called again after doing more research, and told him again, I need them to report the sale information to the IRS portal. After back and forth argument again, he said would look into it. I called a few days later, and the first thing he said was "I thought we already went over this?" That tells me he didn't look into anything. After back and forth argument again, he hung up on me. That's the kind of customer service you'll get from Bunnin' if you have an issue, I called all the other managment and finance staff in the dealership, and no one else can help me either.

Even though I ended up buying a car from a dealership - Acubed808

Even though I ended up buying a car from a dealership that was closer to San Diego, I was impressed by the quality of customer service I was given. They were understanding when I called to cancel my appointment and even congratulated me on my new purchase.

Worst of the worst. - talefeatherproductions

Worst of the worst. Deal with these guys at your own risk. The sales manager was lying so bad he couldn’t look me straight in the eye. Called in for price and setup appointment to purchase an auto. Arrived and was given runaround by sales manager who informed me this dealership pays full msrp price from factory for their vehicles. Need I go further.

I called here to have my vehicle repaired under my... - toes

I called here to have my vehicle repaired under my extended warranty. I was told over and over my warranty expired. I try to explain I purchased an extended warranty, but he would not listen, would not take my warranty information and call to verify. After arguing with him, I told him he was a jerk!! I then called dealership in Santa Monica.....no issues! Do not do business with these people!!

Disingenuous, unprofessional, petty behavior from this - Brian O

Disingenuous, unprofessional, petty behavior from this dealership. We were sold a broken used vehicle, verified with the Service Dept that it wasn’t inspected & shouldn’t have been on the sales lot. We brought the vehicle back within 4hr of receiving it. General Sales Mgr and Finance Mgr would not take back the vehicle or even offer a trade-in for something else. Communications between the dealership and us were dictated by the General Sales Mgr and Finance Mgr. Ghosted by the General Sales Mgr four days after the sale, would not reply to any texts or calls. We were held hostage to the process the dealership determined & they protected their sale at all cost. Recommend finding another place to buy a used vehicle.

On 10/14/2024, my wife and I travelled 60 miles to visit - Matthew S.

On 10/14/2024, my wife and I travelled 60 miles to visit Stewart’s store and look at a truck they had listed on their website for sale. We met with Brian D. and ultimately bought the truck for the price listed on the ad. We were referred to Randy H. who handled the paperwork. We thought we were experiencing a great consumer experience. We would later discover just the opposite. My wife and I had 2 important (and easily resolvable) issues we shared with both Brian D. and Randy H. One involved an “optional” equipment fee that they tacked onto our bill that was listed nowhere in the on line advertisement. They both made commitments to us that they would work on resolving those issues and would connect with us. Randy H. specifically provided me with a date when he promised to call me and provide an update. We never heard back from either of them. I called and was forced to leave multiple voicemails for Randy H. and he never returned my calls. I noticed on the Yelp site that many of the negative experiences other customers spoke about were followed up by a “cut & paste” response from manager Jonathan B. outlining how important customer service was to him and encouraging customers to call him so issues can be worked out. Well, I did just that. I’ve left multiple voicemails for Jonathan B. over the last 3 weeks asking him to call me back. Every message was respectful, polite and I shared my belief that it would be simple to resolve. Jonathan B. never called me back either. Stewart Chevrolet cares about one thing; taking your money. The minute they achieve that, the customer is no longer important to them. I’m looking forward to seeing Jonathan B’s “cut & paste” response to my review and I would like to share a novel suggestion; how about YOU, Jonathan B., actually call the customer, try to address the issue and include that minimal, customer-oriented effort in your cut & paste responses?

I would not buy another vehicle from this dealer ever - Cindy

I would not buy another vehicle from this dealer ever again. I ordered a new vehicle and there was a tear in the bumper and they refused to fix it even though I have a photo showing the tear was there when the vehicle was on their lot before I bought it. I had previously been a customer for over 10 years and this is how I was treated, they do not care about their customers , they just care about how much money they can make

there service is the worst, I asked the service advisor - dallaire

there service is the worst, I asked the service advisor to call with questions or up dates, in the two weeks the truck was there i called 5 or 6 times, not one return call, they replaced two parts that were not related to the problem and when i did pick up the truck there was so much bird poop on the windshield i couldn't see to drive, the topper was as soon as i got on the road the check engine light came back on, I went back, the advisers advise was to keep driving the truck the light will probably go off, I have be a GM customer from 3 or 4 different owners of this dealer, some good some not so good but Premier is by far the worst of them all,i will not be going back

They are Professional-friendly- responsive- Great human - mianca04

They are Professional-friendly- responsive- Great human beings-Nice place- They are reliable - They gave me a deal that made me come back

We learned soon after buying our Chevrolet Volt never to - KM

We learned soon after buying our Chevrolet Volt never to go to the Putnam dealer in Burlingame California. But we had no choice when the charger port stopped communicating with the car and we couldn't charge the battery except by driving on gas in mountain mode. No non Chevrolet auto shops can deal with the Volt software. Dropped off the car Monday 715am by appointment paid for a $450 diagnostic and heard nothing back all day. Repeated calls to them are answered by a live person but immediately routed to a full voicemail. After frustrations finally convinced the guy answering to let me talk to someone who then said we needed a $500 software update.Of course they did not start any work saying they needed our approval which they did not try to contact us to get and now it was too late in the day. Next day again heard nothing and same run around with the phone. I can hear groups of people laughing in the background before they switch me to the dreaded full voicemail box again. Two days without a car, no courtesy cars available which isn't surprising at a place with no courtesy. Basically I can't take it anymore- I'm abandoning the car and riding my bike and train to work. Hate them will never buy a car sold by Chevrolet dealership again!!! By the way I also had a failed appointment first at the dealer in Redwood City, I arrived and they said they can't do the software work (that I booked) after all on a Friday as the head office support isn't reliable on Fridays. That dealer is in the middle of nowhere and also with no courtesy cars, shuttles or transit near. User's recommendation: Avoid buying a car from Chevrolet in the California Bay Area Peninsula.

Bought my Tahoe here in 2017. - SaraL

Bought my Tahoe here in 2017. Sales was fine, finance was fine. at 60k miles transmission failed after a recommended service. No issues prior to this service. I was under warranty. Transmission was difficult to get due to COVID but replacement eventually happened. I had my brakes done shorty after. Recently my brakes were making noise. I called to inquire about the warranty on them, I have yet to receive a call back that was over 2 weeks ago. My husbands truck had a recall on the airbags. Got it in and left my number. They keep calling my husband who is out of town. I picked it up and it is filthy. The rearview looks like it was almost ripped off. I was asked what time I'd be there so they can pull it up. When I got there I was given the keys to get myself. I have since traded my Tahoe in and will not purchase another Chevy due to constant issues with electrical, transmission and failure to return calls. While I was there the phone was ringing and the service associate sat there on his phone instead of helping his co-worker. They need new management and staff.

Very professional. - Steve

Very professional. Everyone was very knowledgeable. They followed up a few days later to see how everything was going.

My salesman Kevin was amazing. - niccolegarcia

My salesman Kevin was amazing. I was amazed at the customer service I received being that I had been to prior dealerships and been disappointed . Sanger chevrolet Gmc changed that feeling immediately! Left them extremely happy and with a vehicle! I also loved keeping my buisness im my community as well

Purchased two cars from Delillo and both experiences were - RDVR

Purchased two cars from Delillo and both experiences were extremely positive. In both cases, the pricing was fair, the salesmen were professional, and our interactions with the general manager were great. We bought two solid and reliable cars for a fair price and couldn't be happier.

I left my new car to fix it early and I did not receive - Jes_rue

I left my new car to fix it early and I did not receive any call about the car I had to call and they told me that I had to leave it another day I told them that the car is new that I needed it and they could not help me rent one I went for the car at the late and I found that the car had already been fixed by Aviña, they just wanted another day to charge more for the guarantee and I needed it

Purchased a 2024 Chevrolet Trax recently. - Barby girl

Purchased a 2024 Chevrolet Trax recently. The options and details of the vehicle were fully explained. The sale that included a trade went well.

My experience was good. - mprater98

My experience was good. Had exactly what I was looking for at the best deal around.

With only 14,000 miles on my car, the battery went dead... - JaniceClark

With only 14,000 miles on my car, the battery went dead on a Saturday. At 1:45 I called the dealer to find out what to do. I was told by Carlos they didn't have my battery but I should call Monrovia. I called Monrovia and Eric told me to call Pasadena because they didn't have the battery either. No answer from Pas. Called Eric back and He told me to have AAA change battery due to "emergency situation - I'd be carless". Eric said O'Donnell would reimburse me for battery since it only had less than 15,000 miles. AAA changed battery, gave me battery printout and receipt. I went to O'Donnells and they got back to me 2 weeks later. Said they needed the battery. I called AAA and the battery was recycled. Why didn't Carlos or Eric tell me they would need the battery? AAA said all I needed was the printout and receipt.

Salesman Jeff was amazing! - ewenmoua00

Salesman Jeff was amazing! Super easy to work with, not pushy at all and took the time to understand what I’m looking for. Super easy going person. Definitely recommend his as your go to salesperson. He answered all my questions, took the time to explain all my questions to me, took notes of all my concerns on the vehicle I was looking at and most importantly, he made me feel comfortable and welcomed. I felt like a part of the dealership family after I left. Key thing about Jeff as a salesman, definitely not a pushy and rude person at all unlike 99% of the other salesman I have encountered during the search of my new vehicle, will be coming back here for a new vehicle when the wife and I am ready for another. Thank you so much Jeff!

Abe Miller and team are the BEST! - Robert

Abe Miller and team are the BEST! Abe knows my buying style and that I do my homework, so does not need to "salesman" me as much as other customers. Because of this it makes for an extremely enjoyable buying experience. He is on point tracking down any of my technical questions and great at finding every discount possible for me. Thank you Abe and team for another fantastic buying experience!

Thanks so much John monts for helping my son get an car - tracy48hall

Thanks so much John monts for helping my son get an car that he needed for work