4,459 California SRT Service Centers
Edward Gutierrez is always amazing and over exceeds - AMYCUNNINGHAM2027
Edward Gutierrez is always amazing and over exceeds expectations. He seriously cares about his customers
Rob is the best. - kevin_getchius
Rob is the best. He's always friendly and happy to answer all my questions. He advises me on current discounts deals. All around he definitely looks out for me.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Extremely friendly and helpful when it comes down to - Homih7
Extremely friendly and helpful when it comes down to customer service. Thank You very much
Parts Manager
Service Manager
Parts Consultant
I always come for my car service here , Celesta and - Rey
I always come for my car service here , Celesta and service team doing great work taking care of my car , I appreciate your amazing work , thank you
Assistant Service Manager
Assistant Service Manager-Hablo Español
The service from start to finish was professional, timely - Photo_jordan
The service from start to finish was professional, timely and the lobby was clean and the coffee hot. Check out was a breeze. I was well informed what my car would need next. Thank you
Service and parts Director
Service handled by emmillio. - bossdave302
Service handled by emmillio. Just a quick oil change but this was the quickest service I've received. Nice guy,had me on my way in half the time compared to other oil changes. This is how an oil change should be when a customer is waiting for their vehicle.
Great customer service Did the work on my car in a - GERRY_MUNDAY
Great customer service Did the work on my car in a timely manner Very professional staff easy to work with Was quoted a price for the service and that is what I paid
Professional and honors my decision with my car. - MARICARDENAS828
Professional and honors my decision with my car. Was very nice abd was straight to the point
John, was very helpful and reviewed my car service - sal23ramirez89
John, was very helpful and reviewed my car service history. He mentioned that I had already done the services I needed so it was good for another 2 services.
Great and fast service as far as the service department - alen.h
Great and fast service as far as the service department but the cashier needs to listen to the customer
Always a Five Star experience at AutoNation Toyota - GeoffreyNese
Always a Five Star experience at AutoNation Toyota Irvine! I especially enjoy the kind, honest and friendly service with a smile I always receive from Amanda in service. She is the best!!!
I had the pleasure of meeting,Mr. - LYDIA WILLIAMS
I had the pleasure of meeting,Mr. Enrique Chavarria(my service advisor)he was,extremely professional,polite,had an awesome personality & great work ethics!!!!!
They always do a good job they always listen to what I - UPATISRINGA
They always do a good job they always listen to what I need to check the fluids
Very positive experience! - Calzephyr56
Very positive experience! My car was quickly checked in, even though I did not have an appointment. Staff was friendly and helpful, listened to my concerns. Great communication and follow up from start to finish. Will return again.
Always a good experience. - cpswarthout
Always a good experience. Bryce was very nice and explained everything very well. I go to Folsom Lake dealership even though Roseville dealership is closer. Even though i was late for my appointment due to an accident that caused a traffic back up i still got in and out in reasonable time. The waiting room is very nice with free snacks and wiFi. I will continue to use Folsom Lake for my Hyundai vehicle’s care.
disappointed with extended time it took to complete what - james.aubuchon
disappointed with extended time it took to complete what was forecasted as a two hour service and repair. Ended up waiting six hours. Believe the delay was administrative, not actual service.
The cookies are good they give you waters and popcorn and - quisharigreen24
The cookies are good they give you waters and popcorn and coffee coffee isn’t all that great though
You ate friendly ,you did great job, I don't Have to - ricardopaez999
You ate friendly ,you did great job, I don't Have to wait too much time .thanks so much.
Friendly, accommodating, and Guranty tries to be - Bob
Friendly, accommodating, and Guranty tries to be knowledgeable about the current status and process. Thank you!
Great experience! - Rudiger
Great experience!! Highly recommended , took care of all my questions and car needs and was in and out
Drop in service was prompt and friendly. - JOHN.GiNA
Drop in service was prompt and friendly. I needed a ride home which was quickly provided as well.
Tire Specialist
It took 3 hours to patch a hole in the tire. - jenniezamora08
It took 3 hours to patch a hole in the tire. I could understand the time frame if they were busy but upon arrival, no one was in front of me and the garage service door was closed.
Great service from top to bottom. - Veronica
Great service from top to bottom. My vehicle was inspected from tires to any type of leaks. Love that they are honest and send me the video of what needs to be repaired.
Great professional service extremely nice and - IBARRAJR27
Great professional service extremely nice and informative. Very welcoming and detailed review of service performed.
So helpful and kind. - Barb
So helpful and kind. Really went the extra mile! I love Lithia and the staff.
Service Writer
Service
I came in without an appointment and they were able to - Sherylb1
I came in without an appointment and they were able to work me in and get my truck back to me quickly. Thank you for your help AJ.
I really appreciate the great service I received. - CALSUNSETS22
I really appreciate the great service I received. Thank you. My experience was a good one.
Parts Specialist
I’ve taken my BMW X5 to three dealerships in my area, and - SouthPawStyle
I’ve taken my BMW X5 to three dealerships in my area, and Long Beach BMW has consistently had the best pricing. The video from the show inspection was the most through compared to other dealerships. I also did not feel upsold or pressured into future maintenance items. My service advisor, Bertha, was transparent and friendly. An uber was provided for my transportation from/to the dealer. The work was completed by the promised time and in a reasonable duration. Long Beach BMW has gained a new service customer.
Thank you Alfredo from Service for taking care of us - NN
Thank you Alfredo from Service for taking care of us Friday 8/22/2025 you took care of our issue and took the time to call GM to make sure it was covered by warranty. Your hard work does not go unnoticed. THANK YOU!
Had to get our 2017 CX5 serviced. - ptdaryl48@gmail.com
Had to get our 2017 CX5 serviced. They did a great job, we would recommend them