2,909 California Used Car Dealers

This is by far the most uncomfortable and unprofessional... - Esmeralda.romero70@yahoo.com

This is by far the most uncomfortable and unprofessional experience ever. My boyfriend and I live 40minutes away from this location we met with a couple sales people yesterday and they reassured us that they would help us out in any way possible, with that in mind we came home and decided to go back today to purchase the car we had been eyeing out. Before we started any paper work my boyfriend specifically told our sales person more than 6 times to NOT run our credit more than 1 time AND again he reassured us that he would take good care of us and that he would make sure that wouldn’t happen.. but he did the total opposite. Long story short our sales person started helping other clients and didn’t pay attention to what his finance worker was doing because HE RAN BOTH OF OUR CREDIT more than 6 times!!! After we realized they had done that we were both STILL willing to work with them and we spoke to different sales people and they all refused to help us with better pricing.

The new GM Luke was fantastic! - Jcongi87

The new GM Luke was fantastic! I wasn’t unreasonable with my value for my trade in so he gave me exactly what I was looking for my vehicle and discounted his vehicle creating a great deal and there was no back and forth at all. Zero pressure from either him and the salesman and I was in and out within a couple hours. Very happy with my purchase and the process. Mind you I have been in the industry for 15 years and and know what things look like when go the way they should. Thank you GM Luke and salesman Jim!!

Always a pleasant experience with a nice waiting room and - JoAnn Y42

Always a pleasant experience with a nice waiting room and relatively quick service! I’m not afraid to go in there!

Nice and very cooperative people. - slimhoop42

Nice and very cooperative people. Would definitely recommend to friends and family, they are great.

I ordered a Bronco in march 2022 was told no dealer mark - Bradholzer

I ordered a Bronco in march 2022 was told no dealer mark ups I’ll be paying MSRP.. My bronco is arriving in a week or 2 and so far I am very satisfied how I’ve been treated. Robert has been very helpful. I will update once I take delivery of my new Bronco

I still haven’t received cancellation of maintenance... - SOPHIAMJACKSON88

I still haven’t received cancellation of maintenance package. Dealer told me it included 60k and 100k mile tune up but all it is was oil changed.

We are writing this email to express our sincere - Isabel Abundis

We are writing this email to express our sincere gratitude for the way we were treated by the staff at Norwalk Audi. We purchased a Q5 after an extensive search for the exact car I wanted. Alex, Pier, Joe and Ghazal (in that order) were patient, knowledgeable, and very competent when answering questions about the vehicle. From the start, Alex was helpful in narrowing down our wants and needs, all while being professional and specially not pushy. Just facts and let the car do the talking. Next, we were introduced to Pier, who covered the car features and took us on a test drive. He was able to showcase the features we didn’t even know we wanted and most definitely enjoy. He covered the options available to us without hesitation all while being thorough. During a short break in the process, my husband and I ran into Joe, the Service Manager. He was also patient answering our questions such as, what types of service an Audi might need in comparison to a BMW (current vehicle). We got lucky since he is new to the dealership transferring in from managing the service department at BMW. He was able to relate to my questions, comments and the comparisons to my beamer. Last but not least, we met Ghazal in the Finance Department. She definitely knows her job. She made us feel at easy during the most stressful but exciting part of the process. Ghazal was friendly, courteous and above all professional. She took time to review the contract and other options in detail to make sure all was clear. Thank you very much for making our car buying experience the absolute best possible and for employing such high caliber individuals to represent your dealership. Federico & Maria Isabel A.

The Maintenance Service or Service department when bring - TheHerm14

The Maintenance Service or Service department when bring your vehicles in is horrible. One of the worst cases happened to my 2024 Bronco Black Diamond Sasquatch. So I bring it in on a recall notice that I have. Since I was bringing it in I told them that the signal switch/control arm is sticking when I make my right turns, turning the left signal light on as the steering wheel comes back to a straight position. Alex my service advisor told me it will need to stay over night you should pick up by tomorrow. For Recall and fix. Tomorrow comes and I get a late text at end of work day saying that the Bronco need to stay due to part being in. Never advised me of the recall situation, so I said okay. 3rd day. 3rd day I called in sent a text. No reply and no answer back after I left Alex a message. I called 3 times with no reply or updates even after I talked to someone. Got no updates what so ever and my vehicle is now 3 days. 4th day comes along and I called in and still no answer after I talked to someone and they could not tell me of what is going on with my Bronco. Finally get a text late morning saying they got the part for the signal light issue and it should be ready. So the time comes to pick up my vehicle and it was so dirty after I left it cleaned and washed so I know when I left it nothing was wrong cosmetically. Due to the extreme amount of dirt due to all the construction going on right next door, I wasn’t able to notice anything really wrong. All looked fine. Switch operated fine. Now they just told me the recall was never performed due to the shocks not meeting recall requirements. Okay, so why the need to keep my vehicle. I could have picked it up and brought it back another time for switch replacement when part arrived. Well it didn’t matter cause they had it for the 4 days. So I took the Bronco home and decided to wash the vehicle. As soon as the water started to rinse the Bronco the scratch on the rear passenger window appeared. I saw a straight line going straight down the rear passenger window and I got heated. No way was that there when I dropped it off. It was all that dirt sediment that accumulated for it being parked on their dirt area of lot. Due to it being the Labor Day weekend I called the next day Saturday. No answer. Sunday I called twice no answer and left messages. Monday a holiday no answer. Finally Tuesday comes and called and I got a hold of Alex. He told me due to it not being reported after 3 days they may not be able to help. I said are you kidding me it was a Hokiday weekend and there was no response. So he told me to bring it in and that is what I did. He saw the scratch and their guy Francisco was looking it over hoping they can polish it off. Nope. It was a hard deep scratch and could not be removed and needed to be replaced. I told them this happened under your care and this need to be replaced. Alex told me no worries we will get the process going and get it replaced. Took some pictures. Then he texts me saying they need the Bronco for more pictures as they need to open it up to see if there is any damage to the track and that the track may have caused this. After The first discussion we agreed it had to be a granule that caught in the weather strip and scratch the glass, but he insisted that they needed to open the Bronco passenger door to look at the track. So I dropped it off again and this is my 3rd time there as I am seeing they are giving me the run around. He texted me saying that due to the track being fine and no damage that they couldn’t replace the scratched rear window. I told Alex that he knew and I knew and there guy Francisco knew that it was all the dirt sediment due to it sitting out their for 4 days. Alex told me he spoke to the manager and Ford and because it wasn’t the track they couldn’t replace not replace it. So I called Ford Customer Service to open a case and file the complaint of this unprofessional Service Department at Towne Ford. Terrible

Wonderful dealer - k.a.coy503

Amazing and very friendly staff, with very fair prices. I was completely satisfied with my visit and purchase. I would highly recommend purchasing a car from them as you will not regret it.

Josh, Ron and Tom are wonderful to deal with and... - julianmichalowski

Josh, Ron and Tom are wonderful to deal with and delivered an amazing 2020 Lambo. Thanks for everything and look forward to future car deals.

EchoPark Long Beach is the quickest and easiest car - Jakob S

EchoPark Long Beach is the quickest and easiest car dealership i have ever been to. Jaime has been incredibly helpful, friendly, patient and caring throughout the entire process, and has made me feel very confident and content with my purchase. It is safe to say that this is the most efficient way to acquire a good used car. I will definitely be recommending this place to others, and I will definitely return here when I am in the market for another car! Thank you for all your help Jaime!

One of the best dealership experiences that I have had in - frmrmarine1999

One of the best dealership experiences that I have had in a long time. Rico was a fantastic salesman along with the Finance Manager and finally with Gaston Diaz. The entire experience was great and would recommend them to anyone that is looking for a new car or used one...!

It was the best car shopping experience I’ve had to date. - Harden1490

It was the best car shopping experience I’ve had to date. Tyler was awesome to work with and I got to away with a new truck!

Worked with Matthew, great experience. - aracelivntura

Worked with Matthew, great experience. In and out quickly. Very nice staff. Got the car we wanted!

Fast and easy! - Rhea_moe

Rudy was very helpful and respectful during my first visit at the dealership. My goal was just to look around that day and he was respectful of that. He was not pushy at all. So, after looking at other options, I decided to return to the dealership and had Rudy assist me. It was a fast and easy transaction!

Very helpful in giving us a good review of each model of - smithmarylee19

Very helpful in giving us a good review of each model of Subaru and friendly service.

Thanks for the opportunity of a new car, everything was - marydanh

Thanks for the opportunity of a new car, everything was very easy, thanks to Dominic Gomez for the help he was awesome.

I bought the desired car in just a few hours as a result - Dianakaregishvili0

I bought the desired car in just a few hours as a result of the prompt and timely action of the team. Thanks!

Adrian in service always takes care of things for me. - RamonOrnelas

Adrian in service always takes care of things for me. Glad I found him. Thanks man.

Very Good Service. I like to honesty and fairness - Boris R Lopez

This was one of my best experience buying a car. All the sales team was very knowledgeable about the car and its features. I will definitely will recommend them to my friends.

Worst of the worst. - talefeatherproductions

Worst of the worst. Deal with these guys at your own risk. The sales manager was lying so bad he couldn’t look me straight in the eye. Called in for price and setup appointment to purchase an auto. Arrived and was given runaround by sales manager who informed me this dealership pays full msrp price from factory for their vehicles. Need I go further.

Jesse was my salesman, and was amazing! - Michelle McGowan

Jesse was my salesman, and was amazing! They had the car I wanted and there were no problems when I went to pick it up. Price was as promised as well as my trade in price. Thank you very much!

were very helpful and were able to work with me and i - kimberly.gutierrez1820

were very helpful and were able to work with me and i bought a brand new car

What an absolute pleasure and joy, spending time at this - A proud Volvo owner

What an absolute pleasure and joy, spending time at this dealership. Rolando together with his manager Jordan made is very easy, and stress free too come to a great deal beforehand. There was no back-and-forth for hours on end, nope it was so pleasant, we had already worked out the numbers, and only needed to look over the new vehicle, and run credit before sitting with the finance person. About 2 hours in and out, a lot of heartfelt laughter and just a good experience. The dealership is a nice and clean place, with some great tunes playing out over the speakers both inside and outside. Thank you for the great service, and super pleasant experience.

Absolutely avoid this dealership they will do anything to - bryanbswll

Absolutely avoid this dealership they will do anything to mislead you. My wife and I were very nervous. They got us to come inside when a negotiated price was fair, but when it went to the finance manager, they changed all the numbers around, slipped in new paperwork, and all new set of numbers, including warranties that we vehemently denied wanting, now we have to get a lawyer. Please avoid nobody needs this in their life.

Sales staff were professional, caring and patient during - robnettey

Sales staff were professional, caring and patient during my experience in purchasing a 2023 VW Atlas.

Excellent! - Sara G

If you are looking for a car, I would highly suggest you visit Elliot and Alex at Delano Family Auto. They were so helpful, honest and fair. The service has been outstanding. They will be our first stop when we are in the market for my husbands truck and I am confident we will once again be pleased with the results!

I have purchased a 2001 BMW Z3 from Cal West Motors last - erbaversion

I have purchased a 2001 BMW Z3 from Cal West Motors last month. It's a nice clean looking, low mile car and came with a clean carfax report. The dealer I had worked with, Brian Casey assured me that there were no issues with the car and that there mechanics do a thorough check of all vehicles before sales. The car drove smoothly and I trusted his word. A few days prior to going back to get my tags and registration from them, I had discoverd paper work from the previous owners mechanic that showed the car had issues that needed attention. upon receiving my tags from Brian, I had informed him of the preexisting issues, all he did was stare at me like a deer in headlights. Mike Casey, whome I belive is his father, came up and asked if there was a problem, in which I had calmly repeated myself adding that I was taking the car to my mechanic and would like to work out some type of compensation. He flat out refused and it was obvious, did not want to discuss it any further. I told him that tey would be getting bad social media reviews and his reply was "do what you have to do" and walked away. After the fact, I had gotten news from my mechanic that the car has a number of additional issues and needs north of $8,000.00 worth of work. More than half of what I paid for the car. This is an ourageus rip off by Cal West Motors. Criminal im my opinion. Will be definitely seeking legal consult on this issue.

Tony and staff are the best. - Gracie Morissette

Tony and staff are the best. They are very professional how they take care their customers. The showroom was very clean and very nice with a beautiful white jeep display. I told all my friends about this dealer. Thank you Tony and staff for taking care of me. You are the BEST!!!!!!😀⭐️⭐️⭐️⭐️⭐️

An Angel named Ryan in the service department is truly a - Dvlysh1

An Angel named Ryan in the service department is truly a blessing. I'm a travel Nurse and I have been trying to get in somewhere to get an oil change for almost 2 weeks with no luck. I called the dealership in Salinas and explained my situation that I am not from this area, commute pretty far, and there's a high risk of my car breaking down If I don't get an oil change due to the time restraints of the initial oil change alert. Even though there was no availability, Ryan went above and beyond and made it possible for me to get my oil change. He was truly pleasant, professional, hospitable and passionate about what he does and I am grateful for his kindness and hospitality. Thanks to Ryan, my next car purchase this year will be at the dealership he represents in Salinas California. Thank you again Sir for going above and beyond..... Lakeisha Garibay