Ken and the team at Jim ellis were awesome - Dustin1
We came in with no real expectations but we're blown away with how great we were treated. And everyone did everything to make sure we left satisfied. We left beyond satisfied.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Awesome Dealership - Arthur W Christy
It is by far a great buying experience, I was impressed with the no pressure sales team which made for a great no pressure deal ! I will continue my next vehicle purchase here.
Corvette - Joseph V Borocz
Great experience, could not have been better. From the first phone call about the vehicle, to the showroom, to everybody at the dealer. Shayne Harkins was the best! Go here for the best deal around.
LAST MINUET APPOINTMENT - PUMPKINPIERCE
I CALLED THE DEALERSHIP AT 2:30PM W/ A BREAK CONCERN AND WAS ADDED TO THE SCHEDULE FOR 3PM. ONCE I ARRIVED MY CAR WAS IMMEDIATELY TAKEN IN AND TOM ESCORTED ME TO THE WAITING ROOM AS IF I WERE A FIRST TIME CUSTOMER W/ NO KNOWLEDGE OF WHERE IT WAS LOCATED. THEY ARE ALWAYS VERY PROFESSIONAL AND ACCOMODATING.
Great and fast service! - LJones3297
ConNeilous Wiggins was a great salesman. Not pushy, he was very nice and courteous. I would definitely recommend this salesman and dealership. Other staff members were very helpful and nice as well!
Used Car Manager
In and out with blunt pricing up front. - DB
Josh Cazeres was our salesman in our most recent vehicle purchase. I have not purchased a new vehicle in almost a decade. One of the reasons is the truck I purchased almost a decade ago is still very reliable and I do not like dealing with car dealers - mainly due to the game, hassle and BS one receives up front when interested in a large purchase, not to mention the person(s) on the other side of the table who trying to make more than a few more bucks off of me. However, recently I was in the market and committed to looking for and purchasing a new vehicle, but still hesitant. I went to one dealership in southern Georgia where I work, and was impressed with the vehicle and the price they came down to, but not impressed with the "$579 doc fees" I was told "I had to pay", nor the factory stock warranty on the vehicle for the amount I was spending on it. I was then referred to Josh at Woody Folsom the next day at by my father-in-law who has dealt with him for years - therefore, the initial trust factor had been established without even meeting him. We drove a couple of hours north and when I met Josh, he was blunt and up front with me stating that "he wanted to work backwards and get me in what I wanted and with the right price", followed by "because I was military - I was going to receive employee rate pricing and not pay for "Doc Fee's" other than $75 for paper processing (or something like that). He then informed me that Woody Folsom Chevrolet and GMC also offered a lifetime warranty for their vehicles and provided me with the data to research it for myself. The dealership I visited in south Georgia a day prior informed me that I would get the employee pricing because I was military but was mandatory that I pay the "Doc fee's..." My reply to that salesman at that particular dealership in south Georgia was that I pay my bills and do not ask anyone to pay them for me, therefore I was not going to assist in paying the bills of a car dealership. Josh and Woody Folsom did not give me that run around whatsoever up front - therefore the secondary trust factor was then established. At that point, I decided to play ball with Josh and see what we could both work to accomplish and what I could drive off with per his assistance and efforts that would make us happy. I will say, the people at Woody Folsom moved fast once I decided on what I wanted and expedited the sale with quickness! - this is not a ding in any way, as my intent was to purchase what I wanted for the right deal - but just be ready to do business when it is time and for it to go quick. When I walked out, Josh even coordinated for my vehicle to get tint and an upgrade in the interior. I asked him, "is this all I have to do? are we good?" and he replied, "no sir you are good, we got everything and nothing needed from you, enjoy the truck - we will take care of everything for you on our end and deliver the truck to you when it is completed". The work Woody Folsom's pro shop did is amazing and the service I received from this organization was great (it would have been nice for Josh to throw in a tool box though... just saying - ha!). That being said, and to wrap this review up, the difference in making a large purchase and being happy and content are two totally different hemispheres. I am very much "happy" with my experience at Woody Folsom, and very much "happy" with the sales experience I had with Josh Cazares. I have already recommended several folks to visit them all out there at Woody Folsom. - DB
Great Experience - Michael Ross
Taylor was great to work with. He is very knowledgeable and easy to work with. I highly recommend him to anyone looking for someone who has a high customer service priority.
BDC Service Manager
Best Dealership Ever! Worth the Drive. - jennifer.p.gaultney
Ipurchase vehicles often, since I now own a business that has a small fleet. I purchased my first new car from Robert Goodwin many years ago. I live an hour and a half away from Cartersville, but I always check their inventory for the vehicle I am looking for. They have the best pricing, and on internet advertised vehicles they are usually prices at or below value, so there is not hassling and negotiating. Every truck and car I have purchased was like new. Most times, Robert knows who actually traded it and why they purchased another vehicle. They have an incredible returning customer business. I highly recommend them. I just call in and tell Robert what I'm looking for an he calls me when he has it. Robert is the nicest, most sincere guy you will ever meet. He been selling cars for over 30 years.
Great - Butch
Great experience and friendly service Mr Michael Norton went above and beyond to make sure that we were satisfied and made our buying experience a joy
Number 4 for me - Justjack41579
This is the fourth vehicle i have gotten from Nesmith in Jesup always very nice and friendly staff makes buying a car a lot less stressful. Krista Matthews Is the best sells person there she is always straight forward and never gives you a run around she will let you know what’s up in just a few mins and i like that it don’t take all day to get a car from y’all
Family feel from a family dealership! - VetCoach
I purchased my 8th vehicle over the past 20 years from Ed Daniels at Daniels Chevrolet in Swainsboro, Ga. from prices to customer service there is none better! Every aspect of this dealership is first class!
New GMC truck - Gadawg
I do a lot of trading I put a lot of miles on my vehicles so I trade every year. I do a lot of business with Jim Hardman, great people.
Roy Parker was great! - Jamie2007
We communicated to Roy that we only had a couple of hours and we ended up being in and out of the dealership in 2 hours. He didn't play games with us and he made the process as smooth as possible! It was a great car buying experience!
No Customer Service - 10STCHR51
Bought a 2015 GMC Acadia that I had already researched and chosen so, in actuality, did not need a salesman. Unfortunately I ended up with Lamont Sneed. As it was I only needed him to figure out the paperwork needed, however, I did ask that the tires be checked as they looked old to me and to insure that the vehicle was sent through their service department for a pre-purchase inspection. Mr. sneed assured me that the tires were checked and were fine and that his service department had gone over the vehicle thoroughly. 3 days after purchasing the vehicle I brought it in to Kauffman Tire for an inspection. Their inspection found that the tires were dry rotted and that all four rotors were severely rusted and beyond repair. The brake pads were worn well beyond acceptable limits. I immediately called salesman Sneed to inform him. He asked that I forward photos of my claim so that it could be presented to his salesmanager Hector Forkel. I documented their oversight but never heard back from them. Not even a "We're sorry but you bought it. You fix it!" I forwarded the photos and my complaint to the managers of the dealership, Henessy Headquarters and to GMC's National Customer Care department. Unfortunately it did not matter as these guys, after the sale, have no consideration for their customers. This has been my personal experience and I will never go back for a purchase nor will I return for service. Needles to say, I would not recommend this dealership to anyone.
Service - Carlos Mayorga
I have been here a few times. Never had a bad experience. Rudy Miranda is awesome he explained to me what was going on with my vehicle.
An Amazing Experience! - Rickytm5
I believe that the experience at a dealership starts with its people and it continues from there with the Delerships overall building, grounds quality and then it’s inventory.
NeSmith absolutely exceeds on all of these areas. They have the most friendliest personnel that I’ve ever seen, their building is beautiful, the exterior and interior are well maintained and best of all, they have athe largest inventory, diverse selection of automobiles and (custom) Trucks not found anywhere. I found that The Service and Parts Department continues and makes sure that your buying experience doesn’t stop there, they make sure that your new vehicle receives its necessary service on time, they also provide you with the installation of any additional accessories that parts may offer you or that you may want to enhance your new or used vehicle experience.
Thank y’all for a job well done !!!!
A GREAT EXPERIENCE - BigJoe
Eddie went far and beyond his duties to make us HAPPY!!!! We got a AMAZING Vehicle and still receive check up calls to make sure all is ok. We couldn't ask for anymore from a salesman, we got one that LOVES his job!!!!! And we're doo THANKFUL, we would definitely buy another vehicle from him and recommend him.
Great dealer experience - Jeff D
This dealer has always treated me like family. I wouldn't even consider buying elsewhere even if it saved a few dollars. The friendly personal service is priceless to me. No games no bait and switch like other dealer horror stories I've heard. If you're looking to buy a new or used car I couldn't recommend them more.
Flat tire change - Serge
Tire was not I stock. They ordered it on Monday morning and received it Tuesday at noon. Car was ready at 12:30. We’ll done
Best service! - Happycarbuyer
Thank you!That's was the smoothest purchase I ever made from a dealership. These guys are awesome! I definitely recommend anyone in the car buying need to come see you.
Happy with Henrick GMC - pstinson
Between Alee, Rod and the General Manager, I was treated very well when purchasing the Buick Encore and coming back a year later and trading it in for the GMC Terrain. I lost quite a bit on the Encore but not being happy with that car I had to take the loss although I didn't think it should have been that much of a loss, but to be happy with the last car I will ever buy again, I had to take the loss. I'm happier with this GMC than the Buick. Alee was very professional and Rod made sure that I knew all that I needed to know about my warranty. I have been very pleased with all that I worked with when purchasing both cars.
In for recall - Andy A Gentry
Recall preformed . Thank you for great service and making everything as easy as possible. Always a great job preformed by your wonderful polite and professional staff
Two visits--Tried to sell bogus repair: (Read Review) - Bob
I bought a used Silverado some years ago at another dealer. I went in for an oil change and was told I needed to replace my oil pan gasket for $300 and some dollars. I looked at the oil pan and it looked like someone had smeared oil on it--not seepage. I watched it for the next five years and never had a spot on the driveway or needed to add oil. I never went back until today. I called about replacing my airbag igniter and was told the part was there and scheduled appointment for the next day. When I showed up at the dealer they did not have the part and had no idea who made the appointment. They are 0 for 2 and will never have another chance with me.
Great Sales and Service at the Dublin Auto Outlet - edyer01
Matt & Sandy were very professional, courteous, & helpful on more then the deal itself. I believe they both deserve a raise. They went above an beyond the call of duty. They really took time and effort in finding the correct vehicle for my wife and I to drive home happy. I really want to thank them.
I purchased a 2018 traverse premier - Bill Parks
The people I worked with were very courteous and accommodating they had to find the vehicle I wanted and get it transferred to their dealership.
Summary of experience - Impala2018
My experience was very amazing. Mr. Brain and his team are great. He took very care of me. The process was quite fast for me. Mr. Brain was patience, respectful, and polite during the process. It me no time to purchase a new car 🚗 and walk out the keys 🔑. The customer service was excellent and the price of the vehicle was very reasonable for a new 2018. I recommend this dealership to purchase a new or used car.
Pressure free buying experience - Kimball
I hate everything that has to do with car dealerships but Carl Black Roswell Provided an amazing car buying experience. The time the sales person took to go over every feature of car really made me feel confident and the managers transperancy with the numbers was a breath of fresh air. Not to mention they gave me more on my trade in than anyone else was even close to offering!! Eric the manager is a A++ in my book and really values his customers.
Good people, personalized attention - rrauh
Had struts replaced on my 2013 Caprice PPV because a performance car shop in the Atlanta area botched putting on new Konis. One strut was cross threaded and the other was leaking. Childre Chevy found the problems, used extra effort to get the damaged parts off, showed me the situation in the shop and put new struts on correctly after sourcing the part for my rare (in the USA) Australian-built Chevrolet Caprice. These folks know their GM cars and pay attention to you. Recommend Childre over the huge high volume dealerships any day.
Great dealership - JJ76
Great experience ..I am very excited about me experience wit Capital always ready to go the extra mile..Over deliver is a great term to describe this dealership..
Always Great! - Matthew L.
Everytime I visit Walker Cadillac they are very friendly and listen to my concerns. They have done all the work on my vehicle so far and will continue to work on it.
Jimmy Britt Chevrolet Buick GMC
Franklin Chevrolet Cadillac Buick GMC