Just great from beginning to end - SANDRAP0
Bought the car in Athens. Wish I had bought from here. The dealership is high end just as the employees. Have had nothing but problems with car bought there in Athens and had to return many times. This dealership takes care of it the first time!
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Efficient - D.JACKSONT19
Elker was a great salesperson he answered all of my questions and concern correctly. The car was on the pricey side but overall I am happy with the car I got.
Internet Sale Manager
Jesse is great! - ColoradoGuy
Jesse is very friendly and easy to work with. He is honest with the numbers and works hard to get you want you want. I highly recommend him!
Great Service Group - TRITONDAVE
Carl Black has a great service group, which encouraged me to go to them when purchasing a new vehicle. I've used them exclusively for service since 2003.
Major Purchase - 1DUNE
The people were thoughtful and not pushing the sale
Bill understood this was a big decision with a huge amount of money for us.
New Vehicle Sales Consultant
New Car Sales Manager
A great experience - jackiecarter1004
I had a great experience here and would recommend to friends.The employees were very very helpful and answered all my questions with out hesitation.
Truck service - MICHAEL.MORRIS
Very good service and customer care.
Mechanic explained well the items and what was done.
Counter ladies were excellent and very helpful
I will definitely use the service department again.
Regular service - CHAD.ESTRADA
The customer service was great always is . I’m always treated with respect and importance . Always fixes my vehicles rapidly, and make sure to see if it’s covered under warranty. Always feel like he is honest.
Exceeded my expectations before and after the sale . - JohnLTZ
I have bought vehicles from Woody’s GM store in Baxley , Ram , Chrysler ,Jeep store in Baxley , Ford store in Baxley and the Nissan store in Vidalia, All off the chain amazing deals where they got me the exact vehicle I wanted , iAll therir stores provided a professional, friendly buying experience. . After the sales things only get even better , with a staff
of service people that have decades of experience in the industry and working for Woody . I am a extremely satisfied customer of Woody for sixteen years and would recommend them to anyone looking for a vehicle . John Hauger , Jesup , Ga
Great dealership - JJ76
Great experience ..I am very excited about me experience wit Capital always ready to go the extra mile..Over deliver is a great term to describe this dealership..
Worked me in quickly. - joelunchbox
Dropped Ion off without an appointment for alignment. I am very pleased that they were able to do it in less than 90 minutes. Alignment was done right the first time, too! Nice job!
Awesome customer service. - ERICGMC
I have the confidence that I can take my new 2018 GMC truck to Nesmith and they will take care of it like they promised.
Excellent and friendly service - Elizabeth
Master GMC Service Department is a customer oriented, friendly, and excellent service department. They know their cars, attend to details, and meet customer needs. I had a regular oil changed scheduled. Then, I had an unexpected appointment that was scheduled for a family member. I explained to the service department that I was under an unexpected time restraint. They listened and finished my service promptly so that I could take my family member to the appointment. In a world in which customer service and satisfaction has disappeared, Master GMC stands out in a crowd.
Awesome Alpha - Bryan Shi
Ed Daniels at Daniels Chevrolet goes above and beyond for all of his customers to help them find the perfect vehicle for them. We have been using this dealership for over 10 years! Not only will Ed find you the best vehicle for you, but he always gives the best prices! Go to Daniels Chevrolet and ask for Ed!!
New GMC truck - Gadawg
I do a lot of trading I put a lot of miles on my vehicles so I trade every year. I do a lot of business with Jim Hardman, great people.
An Amazing Experience! - Rickytm5
I believe that the experience at a dealership starts with its people and it continues from there with the Delerships overall building, grounds quality and then it’s inventory.
NeSmith absolutely exceeds on all of these areas. They have the most friendliest personnel that I’ve ever seen, their building is beautiful, the exterior and interior are well maintained and best of all, they have athe largest inventory, diverse selection of automobiles and (custom) Trucks not found anywhere. I found that The Service and Parts Department continues and makes sure that your buying experience doesn’t stop there, they make sure that your new vehicle receives its necessary service on time, they also provide you with the installation of any additional accessories that parts may offer you or that you may want to enhance your new or used vehicle experience.
Thank y’all for a job well done !!!!
Alignment/Paint,Auto Body - susan73
Jason Myers in the service department did an amazing job!!The auto body department on the other hand scratched the hell out of my brand new black Colorado instead of washing the truck first to correct a couple blemishes they buffed it dirty and scratched all up and they didn't take the blemish off the passenger door as they said they would now I have to bring the truck back again and hope for a positive out come!!
Absolute Trash - nrosa1
The good reviews on here are soo fake it's laughable. I have purchased multiple cars from Hennessy and they've been pretty decent, but the service center is absolute trash. Go read all the 1 star reviews, they're absolutely true. They lie to you and count on people just saying "yes" and not asking any questions. If they get a halfway informed customer in there who questions them, you can see the panic on their faces. They were supposed to grab the manager to speak with me, but I'm guessing the manager just told them not to charge me for the diagnosis and send me on my way, car problem NOT fixed, because that's exactly what happened. I have to say I'm a little surprised because service on the sales side has always been pretty good, but seeing how they take advantage of their customers in Service/Parts I will never return to Hennessy for anything. And I've purchased my last 3 cars here.
Battery replacement - NA
My car had set for a few month while I had surgery and then to rehab. After trying to jumpstart the car, I had it towed to the dealership any they diagnosed the problem and installed a new battery.
Great Sales and Service at the Dublin Auto Outlet - edyer01
Matt & Sandy were very professional, courteous, & helpful on more then the deal itself. I believe they both deserve a raise. They went above an beyond the call of duty. They really took time and effort in finding the correct vehicle for my wife and I to drive home happy. I really want to thank them.
great service - lenox
They were able to fix my vehicle within hours of being dropped off on a Saturday! Very nice service advisors and staff. The only place I would drop off my car for service.
Awesome Service - Carsalesheather2
We were able to look at several vehicles and drive them with no pressure to purchase. All of the vehicles were priced to sale. Our sales accociate made sure we got above and beyond what we needed to purchase the vehicle and whatever needed to be fixed. I was very happy with my experience with the dealership and my purchase.
New Purchase-We Love our new Enclave - Happy Enclave Owner
Thank you for assistance with the purchase of out new 2018 Buick Enclave. A special thanks to our sales representative, Kari Strickland. She was great! She worked very hard to get us a good deal and payments that suited our budget. We will definitely be recommending Five Star to anyone looking to buy a car.
We are also so pleased with our new Enclave. Perfect car for us!
A GREAT EXPERIENCE - BigJoe
Eddie went far and beyond his duties to make us HAPPY!!!! We got a AMAZING Vehicle and still receive check up calls to make sure all is ok. We couldn't ask for anymore from a salesman, we got one that LOVES his job!!!!! And we're doo THANKFUL, we would definitely buy another vehicle from him and recommend him.
They made my transaction easy - ttj0909
Iggy actually brought the vehicle to me while I was at work. He also took my trade back to be assessed. Mr.Lyons got all of the paperwork together so that all I had to do was sign. This transaction was smooth and easy.
This dealership is NOT TO BE TRUSTED - David & Nick
Before you read on, you must know that if you choose to deal with Rick Hendrick Buick GMC to purchase a car, you have an IQ problem! I worked with 3 members of staff to purchase a used Audi. Since I was from out of town, I trusted the salesman, sales manager, and general sales manager to provide accurate and trustworthy information on the car before I saw it in person. They stated the car was in near-perfect condition and assured me I would be delighted with it. After spending many hours finalizing the purchase agreement and financing, I flew from Florida to go to the dealership to take the car (they did at least pick me up at the airport). I found the car in terrible condition, and it was obvious that these 3 staff members had not even looked at the car. The front of the car required at least $3,000 in paint and body damage! I was left in Atlanta without transportation and what to do next. Rick Hendrick offered nothing to help me, not even a ride to hotel! I did find an excellent Audi, 1 year newer and at a lower price, at a nearby dealership. My son now has a safe and nice car, and Rick Hendrick still has their terrible car on the lot. I urge anyone interested in purchasing from Rick Hendrick to stay away!!
Still getting the runaround after 3 months! - NC consumer
My son purchased a used vehicle from Thigpen automotive group in early May of this year. Our lien company still has not received the title and we are unable to register the car in our state due to missing paperwork. He has tried calling multiple times with the promise that someone will return his call or that the person who completed his title paperwork "is out of office". We called once again today and got the same story that the person who completed the paperwork was not in. We've had to notify the lien company as well. Pieces aren't adding up as to what has taken 3 months to obtain this information. Still waiting to hear from them but the customer service has been extremely poor and very frustrating especially because we are out of state.
Two visits--Tried to sell bogus repair: (Read Review) - Bob
I bought a used Silverado some years ago at another dealer. I went in for an oil change and was told I needed to replace my oil pan gasket for $300 and some dollars. I looked at the oil pan and it looked like someone had smeared oil on it--not seepage. I watched it for the next five years and never had a spot on the driveway or needed to add oil. I never went back until today. I called about replacing my airbag igniter and was told the part was there and scheduled appointment for the next day. When I showed up at the dealer they did not have the part and had no idea who made the appointment. They are 0 for 2 and will never have another chance with me.
Great Car Shopping Experience - Vikki1234
We just purchased a 2019 Buick Envision and had a very good experience! Jon Carter in sales was great! He was friendly, knowledgeable, and professional.
In for recall - Andy A Gentry
Recall preformed . Thank you for great service and making everything as easy as possible. Always a great job preformed by your wonderful polite and professional staff
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