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Steve was great to work with on the purchase of our used... - shuremike
Steve was great to work with on the purchase of our used car. We were in and ou in less than an hour. The car was ready when we arrived, all we had to do was the paperwork.
Top Reviewed Specialists At This Dealership
Commercial Sales Manager
Virtually all my service related contact with employees... - DONBAKER
Virtually all my service related contact with employees occurred with Tanya Byers. Tanya was extremely courteous to me. She explained everything that I ask her to explain. In no way do I mean to be critical toward any other service related employee! I just had minimal contact with them.
New and Used Sales Professional
Tyler Deese is a wonderful sales person. He worked hard... - josephleonard2012
Tyler Deese is a wonderful sales person. He worked hard for a long time trying to find exactly why I wanted in my price range. Even after I left he still checked up on my purchase. I will always go back to Tyler first in the future.
Everyone was extremely nice and Chris Curry did great. I... - James R
Everyone was extremely nice and Chris Curry did great. I would highly recommend this dealership. Follow up after the sale has been great. I have had three follow up calls.
Lamont, Sam and Daniel are a great team! They found the... - JPINTOUCH
Lamont, Sam and Daniel are a great team!
They found the exact car I wanted at the price I researched! Pushed the paperwork through in a day. Delivered the car to my home, and provided excellent customer service! I appreciate all of the time they took to answer my questions! Thank you!
The service department is the worst I have experienced in... - MD’s 2013 Yukon
The service department is the worst I have experienced in my over 45 years of driving. I was charged 2 hours of labor for a 1/2 hour running board installation in October 2020 on my 2013 GMC Yukon and waited 4 hours to get my vehicle back. As I was driving away from the dealership, I noticed that my side impact collision warning lights were on so I returned to the dealership to repair and was told it would cost $975.00 to repair even though the warning system was operating normally when I brought the vehicle in.They would not take responsibility for the damage they caused when the vehicle was in their possession. I attempted to contact the service manager via voicemail and email without a response. I then took the vehicle to Athens Chevrolet and who repaired the vehicle for only $360.00. They indicated that the problem was caused when an electrical line was disconnected from the warning system when the original running boards were removed so the damage was obviously caused by the Hayward Allen service department. So I advise everyone in need of service to their GMC vehicle to go to Athens Chevrolet which maintains a professional, competent and honest service department.
GREAT PLACE TO BUY A CAR OR TRUCK PEOPLE ARE VERY... - LONEWOLF
GREAT PLACE TO BUY A CAR OR TRUCK PEOPLE ARE VERY HELPFUL AN NICE THEY GO OUT OF THERE WAY TO MAKE THING WORK. THE SERVICE DEPT DOES A GREAT JOB OF GETTING YOU IN AN OUT THEY DO A GREAT JOB, THANKS BEN UNDERWOOD
Ed was a pleasure to work with. He made the buying... - Stephanie
Ed was a pleasure to work with. He made the buying process stress free and we got a great deal. Shannon was also very helpful.
First class sales and service departments. Scheduling... - Pecan Farms
First class sales and service departments. Scheduling service is easy and the staff really works hard to accommodate various schedules and needs. They are the perfect example of what customer service is!
Rachel Crews is amazingly awesome. She was professional,... - rosalinddlovely
Rachel Crews is amazingly awesome. She was professional, knowledgeable, and friendly. She made sure I was sure about my choice of vehicle and would be able to leave with it.
My purchase was all done on line, very good... - gwilliswpi
My purchase was all done on line, very good communication, Nicole was very helpful even helped on her day off, delivered my new truck to my front door. Would buy from again.
Cynthia is ALWAYS a great listener and tells you up... - Hire.Marcia
Cynthia is ALWAYS a great listener and tells you up front about what can be done and very RESPECTUAL OF YOUR TIME AND PROBLEM. She makes sure she understands your situation and never gives false expectations. I am PLEASED EVERYTIME. BE BLESSED CYNTHIA.
Great customer service-explained everything to me-not... - David R Smith
Great customer service-explained everything to me-not long waiting and Ernie was exceptional and answered all my question regarding new vehicle.Very well pleased
Completely satisfied with the sales lady and buying... - carmichaelcn
Completely satisfied with the sales lady and buying experience. Completely dissatisfied with the representation of the truck I purchased. Bought a used 2019 Chevrolet Silverado with 21,000 miles. Paid over 43k with an extended warranty. After having the truck a month, the backglass is leaking, enough to stain the headliner. After doing a little more inspecting, I notice a spot in the paint on the rear quarter. Along with paint runs, sanding scratches, and overspray.. I was assured numerous times the truck was free of accidents or damage before buying. The Autocheck they provided also confirmed it was free and clear. After all this, I personally bought a carfax report, which in return shows damage reported while under the ownership of Nesmith Chevrolet. Now, all the dealership wants to do, is stand behind the Autocheck and not take responsibility for selling me a truck falsely represented and I’m left with a truck with diminished value! Wouldn’t recommend buying from Nesmith, spend your hard earned money elsewhere!
.My review to Jeff FenderBuick GMC Cadillac dealership. - memeb67
The Dealer ship is a very clean and nice place and the employees are all very friendly and helpful. the shop is very clean. There waiting room is very nice and clean.
My wife wanted a Blazer when they came out and she had... - Mike and Rhonda Hancock
My wife wanted a Blazer when they came out and she had her heart set on it. We Ended up purchasing one today April 3 2020 from Brandon Brown. Brandon is very knowledgeable and he answered all our questions with utmost respect and without any pressure. Highly recommend Prince Valdosta!!!!
I searched Nationwide for this vehicle this dealership... - Colonel
I searched Nationwide for this vehicle this dealership went out of their way to take care of business 500 miles away, literally talk about going the extra mile. The salesman Mark was an exceptional individual to deal with I would give this my best online vehicle purchase ever can't say enough about the delivery service risked their safety to bring me a vehicle that I needed, did everything online finance department was very helpful very easy going and customer-friendly the vehicle is everything we expected and more I would 100% recommend this team and definitely do business with them again thank you all that was involved in my sale thank you marky Mark and the funky bunch and thank you very much Eddie and Lynn for bringing it to us hope you make it home safe . First-rate a1 5 Stars Leonard Harris AKA The Colonel Daytona Beach FL
Very nice people. I had problems with my car after I... - Quinn W
Very nice people. I had problems with my car after I bought it and they fixed it right up free of charge! I’m very thankful and I love my car.
Very poor service. I jumped threw all the hoops and... - kb
Very poor service. I jumped threw all the hoops and offered to put money down over the phone. And still the truck was sold out from under me. I already went threw my bank and was approved. I did the loan application like I was asked to from the dealership. I talked to the financial department told them to be looking for it. and even after that truck was sold I still haven't heard from the financial department. Mr Avery and I had a conversation about the problem and I asked if he would be interested in buying my truck since I was gonna use it to trade in he said he would be interested in it and he would call me back. Well it's been almost a month since we talked and he won't even call or answer his phone.
Terrible customer service and very unresponsive.... - Suge Knight Jr.
Terrible customer service and very unresponsive. Contacted the dealer about a vehicle 2 weeks ago and received a text from a rep & she never followed back or responded to any text messages after the 1st day. 2ndly I recieved a email that claimed the dealership was closed and they would return my call as soon as they reopen. I had several co workers and family attempt to contact the dealer about the vehicle & the received no response as well. Lastly, there are 5-7 different numbers for the dealer and no one ever answered any of the numbers. Ive monitored the vehicle for several days & to my surprise today 9/23/2020 the vehicle was sold. So obviously either the rep I was dealing with wanted the vehicle for herself or one of the employees wanted it for themselves. SO if you look for a dealership that will keep all the best deals to THEMSELVES & leave the remaining trash vehicles to the public...COME TO PARKER CHEVROLET!!!(Suge Knight voice)
bad reviews? team was incredible to work with. located... - hankhunts
bad reviews? team was incredible to work with. located what i wanted, p/w over the phone, in/out in 30 minutes with new car! and that's with a trade-in as well. beautiful, clean dealership with great inventory. they bent over backwards to make the deal work for us
My husband & I went to RIverside on 11/7/2020 with a... - Shan
My husband & I went to RIverside on 11/7/2020 with a check in hand & intent to buy a $50k used 2019 Tahoe after working with TJ days prior. After inspecting the interior & exterior & test driving, we were ready to purchase, but before doing so, we pointed out two issues: chipped paint & scraches in several spots on the truck & need for an oil change due to no oil change being done Since April 2020. It's at that time that things when horribly wrong, in which our amazing, patient, helpful, & resourceful salesman TJ relayed our concerns to sales manager JR. JR immediately came over to us and thanked us for coming and told us that he didn't want to sell us the vehicle & indicated his rationale was because he didn't want us to be uncomfortable. He informed us that there was no need to change the oil and continued to thank us for coming and reiterated that he ddin't want to sell us the vehicle because he doesn't want us to be unhappy and have regrets. Let me indicate again, JR first words out of his mouth when he approached us was indicating the need to not sell us the vehicle & thanking us for coming, I know I was shocked & appalled too. What is more consists of the fact that, at no point in time did JR validate our simple concerns or offer options to try and resolve the issues & proceeded to talk about why he doesn't think we should buy the car, as he put it, "you guys seems to have a lot of problems with the car and I just don't think it's a good idea". This comment was blatantly insensitive & inappropriate & implied that expressing our concerns about a car with several chipped paints (with risks of rusting) & the issue of no oil change in seven months seemed to be unnneccessary & unimportant to JR despite the fact that there's a general rule of thumb, that it’s good to change a vehicle's oil every 3,000 miles/3 months, whichever comes first to avoid engine failure as a result of sludge build-up, but due to JR not seeing the relevance and need, he was not open to doing so. After hearing this, I agreed that there was no need to purchase the vehicle and we in fact would not & walked away. JR then came outside as if he was now interested & willing to take a look at the oil himself after seeing that we were no longer going to purchase the vehicle. He still determined that the oil looked fine, yet offered to get it changed. However, this came way after he insulted us & dismissed our concerns and politely declined to sell us the vehicle. Furthermore, we had what started out as a pleasant experience, all thanks to TJ & ended with a painful experience. Overall, I'm thankful that I didn't make the purchase because my time and money wasn't appreciated & JR blew a $50k deal simply because he didn't agree with the need to change the oil. Also, prior to going into the dealership to finalize everything, TJ & I were walking to the vehicle & JR passed by & asked TJ if it was a done deal because he had a customer that was interested. I told TJ his comment was fake & reminded me of a bad pick up line & whether or not there was someone interested or not, it was a rude & disrespectful comment to make & if it was his attempt to put pressure on us to buy the vehicle it didn't work & wouldn't have worked. One would have thought that after having this vehicle for seven months, one would have been willing to try & do all that was needed & reasonable to help meet the customers needs to ensure the sell, but JR did see it that way. Lastly, my suggestion to anyone is purchasing a vehicle from Riverside Buick GMC is, go where you're wanted and appreciated & treated with respect, kindness, & fairness & go where your concerns matters & needs are met. Prior to leaving, we thanked our salesman TJ for all of his help & told him verbatim what the sales manager JR said & how he cost him the sell & advised that someone work with him on his communication & interaction with customers. In hindsight, I should have known better because I had spoken with JR the previous day about a buyer's order & he told me that it was an inconvenience to be "doing all of that" & questioned me about not financing with the dealership.
Pathetic is the only word I can say to describe my... - Ronnie Bates
Pathetic is the only word I can say to describe my experience at Dublin Chevrolet. The absolute WORST service department I have ever used in my life. The service woman has CRS (can't remember xxxx) and the service manager just doesn't give a xxxx. The last dealer I would ever use and I would highly suggest you think twice before leaving your vehicle with them. They did absolutely nothing I had asked them to do. RUN!!!!
Rip off!!!!! - Mad Camaro
My wife drives a 2015 Camaro SS. Keep in mind my wife tells me to slow down when doing 90mph. She is the primary driver and is a very careful driver. Car came with Brembo brakes and for some reason one of the caliper seal broke after 3 years. That cost over $600 to repair. Then after that my wife was complaining about not being to take her key out the ignition. We would have to play with the steering wheel and gear shifter before it released. Took the car back to John Mikes Chevrolet and they said they would have to do some repairs with gear shifter that would cost $408. I told my wife to leave. I researched online and found that there’s a cable that’s connected behind the ignition switch that was causing the key release issue. It literally took me 10 minutes after taking out 3 screws around the steering column. Plus there looks to be a recall because of the same issue. Dealer decided to lie and tried to charge my $408. Will NEVER go back there again.
Due to no one attempt to contact me, my review is of few... - srpastor0
Due to no one attempt to contact me, my review is of few words.
I inquired about a 2020 GMC Sierra however no response. Terrible service. But that’s ok all things worked for my good. Found a GREAT deal elsewhere on a GMC Denali. The drive to Macon was well worth it.
Outstanding Service - tgb0601
Got wind of this dealer on CarFax's web site. Had already made plans to buy a vehicle from Carmax in Morrow-they never responded. We drove to Macon (45 min. ride) to look at a comparable car and were not disappointed at all! John Hall was awesome in getting everything together for the completion of the sale and Dan in finance was just as awesome in putting together a better deal than we had been promised at X. We were very pleased with everyone at the dealership and if the occasion arises in the future, we will check with these guys to make a vehicle purchase.
Sales experience to buy a new car was great. Mod... - Meekerrd
Sales experience to buy a new car was great. Mod followed up and stayed connected to help us find what we wanted. Atmosphere was low pressure and no games.
Purchased used car and told sales that because of age... - tamzabrumley
Purchased used car and told sales that because of age couldn't go to tag office was assured it was handled to see today that isn't true and will have to go to tag office with COVID to stand in line with the multitudes and I am 70 - very dishonest - would never purchase or use this dealership again!! Just interested in the sell....
Sales staff is great! Everyone in sales is friendly and... - Cory
Sales staff is great! Everyone in sales is friendly and knowledgeable of the cars and trucks they are selling. I used Jeff Jones to sell me the last 3 vehicles. Teri underwood in finance is great as well! She talked me into an extended coverage on my first vehicle and all since and glad she did! I had to go in for a water pump base warranty was up but since I had the coverage I only had to pay $100
Minnie Cooper has truly changed. I previously purchased 7... - perryq28
Minnie Cooper has truly changed. I previously purchased 7 vehicles in the past and felt that I received decent service. I purchased a 2019 GMC DENALI OCT. 2019. I totaled it 2 weeks later. She loved getting the commission, especially since I purchased a replacement truck just like I had before. These trucks are 70K each. I am sure she really loved the commission. I had a list of options that were promised to me. I called and called. NO RESPONSE. Once in a while she would answer and hang up on me. I would text & my wife would text her, No Response. I went into the dealership which is about 50 miles away, only to have her raise her voice and refuse to talk to me. I had to speak with her manager. Peyton Crosby is wonderful. He made things happen. I will not be doing business with Minnie Cooper again. Beware, once she makes the sale, she doesn’t want to follow through on things she promised in the deal. Her loss. If I could Rate Minnie Cooper and give her 0 stars, I would. She is a big disappointment.
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