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Professional, proficient, and courteous service - mwokeck
My first visit was without an appointment in order to get information. I returned once for further information, especially about Costco's Auto Program, and bought a new vehicle.
Top Reviewed Specialists At This Dealership
Fleet Manager & Delivery Specialist
Sales and Leasing Consultant
I can't say enough wonderful things about salesman Mark... - indianadriving
I can't say enough wonderful things about salesman Mark Jones and sales manager Mike Thompson. They have great personalities, they help us get the best deal, are honest, friendly and reliable. I will only buy my vehicles from Tom Wood Volkswagen!!!!
Sales and Leasing Professional
Ask for John Pittman! He's exceptional! Our A to Z... - leighbrookem83
Ask for John Pittman! He's exceptional! Our A to Z experience was amazing!!! Erika Cooper was awesome too in the Finance Dept! We are so happy!
Sales and Product Specialist
Sales Support Mgr
Sales & Leasing Specialist
Recently bought a used Kia Borrego and was very, very... - Sbmin
Recently bought a used Kia Borrego and was very, very pleased. Caril was the best and so was the financing. The only thing that I was not happy with is having to buy the "red safety kit". I will be back.
The mechanic that work on my vehicle stayed with it until... - Anthony Miller
The mechanic that work on my vehicle stayed with it until problem was resolved.There 2 that are great and they know who they are Thanks
Great through the years! - alanslightom
Outstanding in all regards. Sales, Service. Been a customer for 18 years and would go nowhere else. Have purchased a total of 3 new VWs here, the latest just yesterday. Excellent in every way.
If you are in the market for a new VW, Dreyer & Reinbold is the place. Ask for Donetta or Kelly. They won't steer you wrong!
Courteous, knowledgeable and prompt service - Borst
Purchased my car from previous owner of Mike Alsop Chevrolet. OnStar was installed and operational in the vehicle. Got an air intake system error, and was advised OnStar to take for repair immediately. Took to Alsop's multiple times and was sent on my way because they could find nothing wrong and to ignore the warning as a false computer reading. After getting error for the 4th or 5th time, I took it to Mike Raisor's in Lafayette and found within 4 hours of arrival that the air intake manifold had a large visible crack in it. I was given a loaner car while awaiting the part to arrive and to be installed. It was in in about a week and fixed the same day! Now that's what I call service.
I bought a used 2015 VW there and have had all the... - sandy1955.sh
I bought a used 2015 VW there and have had all the service done (oil changes etc) can gone on line schedule appointments and get in and out without any problems.
Buyer Beware and Verify - Deceptive - AY_TX
Initially I gave a 5 star review when I purchased my new Porsche in 2016 only to find out they were deceptive in that my warranty was 6 months less than the 4 years I was told because they internally reported it as a demo 6 months earlier even though I purchased it with only 14 miles new. I reached out to the GM no response, no apology from him directly, he had a salesperson call me to say they might be able to offer me a 3rd party warranty to cover the difference in time. The demo status didn't bother me because the vehicle didn't have any miles on it but I am definitely disappointed in not getting the full new vehicle warranty as expected and in the way it was not communicated to me upfront. Anyone can sell you a vehicle.........it is the service after the sale that tells the true culture of the dealership. The lackluster response when I brought it to their attention tells me that this isn't an uncommon practice her and/or once you've purchased a vehicle they simply don't care. Check everything before buying here.
Needed to get some work done on my VW Atlas. Anthony... - Elizabeth W.
Needed to get some work done on my VW Atlas. Anthony Murphy, in the service department, was very accommodating and made sure to explain the entire process to me. He let me know there was a chance the repairs could take longer than expected but he and his department came through and I got my car back on time! Highly recommend!
Great experience - Lauracar
Our salesman, Eric was especially accommodating, friendly and knowledgeable without being pushy. He went out of his way to even take care of minor details.
Blacklisted - Jkr1293
Gave a bad review one time for shady service practices. Went in to trade my car in and they tried to underpay me for my trade in and over charge for the car I was looking at. No negotiation or anything. Didn’t attempt to sell the car so I went to another VW dealer in Chicago and got the same car for 3k less and got almost 2k more for my trade in. Don’t waste your time or energy. They lost 2 sales by their actions.
Sales & Leasing Consultant
Tom Wood Volkswagen Noblesville