319 Iowa Used Car Dealers

Very nice friendly takes great care of you. - faithemmer15

Very nice friendly takes great care of you. Very clean thouro very happy and pleased

SCAM ARTIST. Sold me a truck but never warned me about... - Charles

SCAM ARTIST. Sold me a truck but never warned me about parts of the under carriage being broke and a bad rear axle. He is not part of the BBB for a reason! After 12 months he just has all negative feedback cleared. So happy I have a 345 Hemi I can only drive in town. Even wrote down the wrong VIN # on my paperwork. Happy and friendly guy because he knows he is getting paid. Will never buy a car online again!

Just bought our second vehicle from Tom Young at U-SAVE... - robertaskidds9

Just bought our second vehicle from Tom Young at U-SAVE BUDGET LOT. So pleased with Tom and his service..He really worked well with us and would definitely recommend his services..It's been a pleasure doing business with you Tom Young

Using the computer, was looking for a low mileage Town - jlatajat

Using the computer, was looking for a low mileage Town and Country van and Scott Family Motors had one. Problem, I lived in Minnesota and was nearly 3 hours away, one way. Was it worth the drive? I noticed the two crosses in the SCOTT name and decided to make the call. Made an appointment and was not disappointed. The van was clean, the body had no rust and the price was right and got a warranty too. Tim was very accommodating and made the purchase process easy. Would definitely recommend to family and friends.

The smoothest car buying experience in 45 years - doughtysh

A change in jobs led me to trade in my 2015 Silverado 2500 HD for a more fuel efficient truck. I searched and found one on an Enterprise lot in Kansas. I filled out a little online form indicating my interest in a particular truck. Within 20 minutes Josue Hernandez called me. I drove to the Enterprise lot in Urbandale so they could look at the truck I was trading in. I told Josue and Edin Suljic (finance manager) what I wanted and less than 90 minutes after filling out the online form I signed papers for the new vehicle. Josue secured the truck in Kansas and arranged to have it transported to his dealership. He kept me updated daily and on Thursday just after lunch he called to tell me that my new truck had arrived and was waiting for me. I cleaned out my truck and headed to the dealership. So, four days after clicking on something online for a truck in Kansas, I was driving the new truck. Josue was amazing!

I'd been waffling about getting a new truck, & Brianna - lackowitz

I'd been waffling about getting a new truck, & Brianna Close was very helpful in suggesting some used trucks even though I hadn't committed to a purchase. Once I DID commit, she was even MORE helpful in narrowing down the options until we found the right one. Also very patient adding Ford Pass to my very stupid smart phone. Brianna's an excellent communicator & very knowledgeable about the vehicles available. She works very hard to learn what you are looking for & to find that vehicle. Kyle (manager) was also very helpful filling in when Brianna was unavailable & showing us a few options & looking at our trades. Brian (finance) was great in getting us through all the paperwork & warranty options.

Very straight forward no hassle - Sir Russell

The sales staff was very friendly with no pressure. Enjoyed the time spent there. Had me in and out with knowledgeable staff. Bought used car for my granddaughter

Wife went in for a flat tire they sold her a new tire - Michaelquigley50

Wife went in for a flat tire they sold her a new tire which was not required. We bought this demo from the dealership and obviously there was an issue with the tire and they didn't disclose. Sales Great ! SERVICE RUN!!!!

2013 FORD F-150 - 4X4 PURCHASE - ryan123w

John was great to work with, and unit was as advertised when I arrived from out of town to purchase the truck. Thanks again for the help. Easy to work with and simple transaction.

5 V reference was the reason it was taken in. - GmcYukon

5 V reference was the reason it was taken in. Very thorough on the work that was performed.

A Miracle. CLM EVR - ProfessionalMosley

After years of purchasing used vehicle that put us down Rhoden gave us a chance even with our credit. Thank you so much. Many top name dealerships wouldn't give my family and I a chance. Now that a new company owns Rhoden, it's just not the same. I I ever own my own dealership I would call it Compassion.

Steer clear of this dealer - ManualDriver

If you care about your car and expect it returned to in the same condition you dropped it off you will be sorely disappointed, I know I was. I dropped my 335i off for two new tires and the used car sales manager - David Nixon - informed me his wheel guy owed him a favor for some work he had been sending his way lately and offered to refurb the front two wheels free of charge. Too good to be true? Turns out it was. When I went to pick up my car it was sitting outside with the doors unlocked, convenient for me to drop off my brief case before going in but incredibly stupid. So lets call that strike one. When I went to get back in the car I notice that the door sill and kick plate looks like someone had dragged dirty boots across its about 100x leaving permanent scratches to both the paint and plastic. The floor was also dirty but that is easily fixed with a quick cleaning of the floor mat. the wood on the center console was scratched and covered in a fine dust probably from the wheel paint / refurbishment. The radio had been messed with and finally it looks like someone had a drink in the cup holder and spilled on the center console. Lets bundle that all up and call it strike two. I pointed it out these issues to the service advisor - Linda Cramer - who in her defense apologized and offered to have it cleaned up. They were ablo to clean up the car to a certain point.... the dust and dirt were gone but the scratching and damage is permanent. When I got home I took a closer look all around the car and found that at some point in the day someone had scratched and nicked the drives door edge in two places and was a new door ding. lets call that strike three. Overall the response and accountability shown by BMW of Des Moines is the worst I have ever experienced. My car received more damage in one day then it has in the previous 3+ years. Its a shame because I truly love my car but cant hardly stomach the thought of ever having to return there for service again in the future.

Outstanding service and professionalism. Always... - Mexhawk

Outstanding service and professionalism. Always Courteous! Everything done right the first time. Getting a loaner makes service so convenient since i live in a different town.. They pamper me!

Purchase of 2016 F350 - LbSchafer

We had a wonderful experience working with Hawkeye Ford on our recent trade. Mike was super knowledgeable and great to work with, answered all our questions and was prompt on answering questions. We will definitely use them in the future again!

Would not recommend buying a car from these guys to... - dcolberding

Would not recommend buying a car from these guys to anyone. I bought a Nissan Altima with 60,000 miles from them a little over a month ago. Two weeks after buying the car the transmission completely went out. When I called the dealership they told me to get it towed to them and they would put a new transmission in it. I then had it towed back to Ames Cars (for $480). The next day Buddy called me and said that they would now only pay for half the transmission. So now, I have not only been out almost $14,000, but an additional nearly $500, haven't had a car for 3 weeks - having to pay to uber/lyft everywhere, and they still expect me to pay for half the transmission. Long story short... do not buy a car from Ames Cars. They will screw you over every chance they get.

I loved dealing with Brett he seems to be honest and - Mark from Arkansas

I loved dealing with Brett he seems to be honest and caring about his customers needs. If he gets another car I like I wouldn't hesitate to drive the 460 miles one way again. It's far but we'll worth the drive.

This dealer doesn't give ANY specific details about there - MelquanToney1226

This dealer doesn't give ANY specific details about there cars or the condition that it's in, the prices are great but customer service sucks, I wonder if this is a REAL dealership with lease or finance availability

New vehicle purchase - painted

We've just bought a new vehicle from the Dave Wright dealership in Marshalltown and it went so smoothly. Our sales person was so helpful, kind, and considerate. And there was no pressure whatsoever - which we really appreciate. Due to such a positive experience, we will definitely return in the future.

Contacted them about a vehicle by email, and never heard - lynnbibler

Contacted them about a vehicle by email, and never heard a word back from them. Not a good first impression!

Thanks For The Great Experience On My Recent Purchase - Dale Weeks

Great place to do business. Very honest and straight forward. I've know the family for many years. And this was my first purchase and I am very pleased. They represented the vehicle very honestly and had everything ready at my arrival.

I wasn’t going to do this but after today I feel the need - Jenjo

I wasn’t going to do this but after today I feel the need to. I recently purchased a used car from Billion. I only went there because I know the General Sales Manager and thought he would treat me fairly. Prior to going, I was pre-approved for a loan amount from my bank. I found the exact USED vehicle I wanted on the billion website, which was well within my price range. I sent this information, including the link to the vehicle, to the GSM prior to coming in. I get there, and instead of having me test drive the same make and model of vehicle I was interested in; they waste my time test driving NEW vehicles I did not want nor were in my price range. Which I explained during the test drives. They kept pushing and I continued to push back explaining this was non-negotiable and completely out of my price range. They did not care at all, and I had to get very firm. They finally gave-in to the USED car option but suggested other makes and colors at a higher cost. I was very specific on color, make, and price but they did not care. Finally, we settled back on the exact vehicle I had sent. They showed me a cost breakdown and I initialed it thinking that was set. No. They scheduled the car to be transferred to their dealership. A week later, they call and say my car is in and ready. I get there, and it's not even close to ready. The windshield has a massive crack across it, the car hadn't been cleaned and smelled like cat xxxx. I was not informed of this prior to pickup. Also, this isn’t my first time buying a car. I’ve bought both new and used vehicles from dealerships before (in other states) and never had this horrible of an experience. After showing me this mess of a car, they take me in to sign everything. A finance person comes over shoving warranties at me which I repeatedly said I did not want. They didn’t listen--just kept pushing. I became very stern and irritated because no one was listening to me. My budget wasn’t me being stubborn, it was literally all I could afford to still be able to feed my family each month. They didn’t care. I’m also pregnant after a full-term loss six months ago, and one of their finance people had the nerve to say, “oh our finance girl is pregnant too and also in a bad mood.” Disrespectful. My famously calm husband almost lost it then. After 2 hours, I’m offended, frustrated and just want to leave, so I said "fine" to everything, because they wouldn't stop at "no." They tell me to take the smelly mess of a car home and bring it back to have it fixed later. I wound up driving a loaner vehicle until my car was ready--would've rather waited in my trade-in. I had them sign something saying they would repair the damage and clean the vehicle before I gave them my down payment. They weren’t happy about that, but I was done feeling screwed over. I deserved to see a sale-ready vehicle before they got any cash-in-hand. They refused to use the bank I was pre-approved with, so I had to go through a different lender. But a month later I cancelled the warranties they shoved, and refinanced through my bank--now my payments are back in my price range. If Billion had respected my price limit, used the lender I was already pre-approved to use and delivered a sale-ready vehicle (I had already found for them), this would’ve been a much different experience. I sent an email to the GSM detailing how disappointed I was, and his response was “I’ll call you tomorrow.” Which he did, but then acted like nothing was wrong and didn’t address any of my frustrations nor apologize for my experience. I’m now 2 months post purchase, and there is a leak in the ceiling from previous damage to the vehicle. I called to see if they would do anything and the GSM, who I thought was a friend, started yelling at me for verbalizing frustration. Calling me "difficult and demanding." Then blamed me for not taking responsibility for my experience. Ok. I take responsibility for not lowering my standards before coming here.

We purchased a vehicle from Bob Brown on Merle Hay in - kyletipling

We purchased a vehicle from Bob Brown on Merle Hay in January. There were a few things that needed addressed on the vehicle and Marc, the salesman had told us he would check on the service requests in the system and get back to us. We called probably 15 different times (on different days, spread out) to try to get an answer and resolution on a few things that needed addressed. He would either dodge our phone calls or tell us to use our warranty instead. We ended up trading the vehicle in for a different one in August. The (not Bob Brown) dealership let us know that our unused warranty would be credited back in a prorated amount for what was left. We waited the expected amount of days for the check to come, and it never did. We have now called and visited Bob Brown on Merle Hay over five times in the last two weeks attempting to get an answer as to where the check is. We've not received a single call back and if we ever get to the manager, Tim, he says he'll check on it. We call back again, and we typically get voicemail now. I do not recommend this dealership at all, as it has been nothing but a chase and a headache. Their customer service sucks.

Purchased a vehicle with them recently, have nothing but - jmeyn2000

Purchased a vehicle with them recently, have nothing but great things to say about them. Answered all my questions promptly, where very flexible with timing and delivery. The car itself was purchased as-is, they take really good care of the vehicles as the car itself was in very good condition. After diagnostics and inspection, it came back healthy and well maintained. I know it is not every dealership's responsibility to fix or upkeep vehicles but they have done a good job in my experience. I have read the previous reviews before purchasing, but like most things on the internet, understand that other people's experience won't usually be like mine. I have nothing but good things to say about E & A.

As Always - pheasant

I have purchased many vehicles from Deters and as always they are the best dealership I have ever dealt with. From the sales to the service I could not ask for anything more.

No pressure - LB

This was the most no-pressure car experience I've ever had. Everyone was informative and helpful. In the end, I decided against a Mazda because the car just didn't fit me right. But this was the best deal and the smoothest experience I had in my car shopping and I would recommend this dealership to anyone looking for a new or used car. (I was buying new, but that option isn't offered on this review form, for some reason.)

This is the only dealership I would take my car to. - Happy Customer

A warning light came on (Service Engine Soon) and they pinpointed the problem and it hasn't been on since then. I also was able to get my car serviced at the same time.

Bad Company to do business - read ALL reviews before you - tabortonmt

Bad Company to do business - read ALL reviews before you buy - BEWARE !!! I would NOT buy from this company !!!- BEWARE !!!

Truly lo e this dealership responded quickly! - booberry2185

Truly lo e this dealership responded quickly! Prices excellent, just waiting for my taxes😁awesome 👌

Worst experience ever!! Truck engine blew 1 week out of... - matthewripley

Worst experience ever!! Truck engine blew 1 week out of sale. Dealer did not want anything to do with it. Turned in registration and title paperwork late. I have had an untradeable, unusable truck for over a month now.