Easy, Breezy, Beautiful - Denayeh
Rodney Thomas was amazing finding exactly what I wanted with all the amenities. He was also understanding and flexible working within my budget! Everyone I worked with was friendly!
Top Reviewed Specialists At This Dealership
Highly recommended - Robin
Awesome experience! Tod Bertram was our salesman and I would recommend him if anyone is needing to buy a new or used car. Tod went above and beyond to put us in the car and payment we wanted. Satisfied customer 😃
Service Department - Karen
The Honda Service Department has always been great in dealing with my Odyssey and me. I don’t recommend the detailing at the Honda part.
Great service at Sisk! - Lawson123
Very friendly & courteous staff tries hard to be sure you are satisfied with your experience so you will come back again & again for service & to buy your next new vehicle from Sisk Auto Mall.
Great experience! - LakenShepherd
David Lickliter and Todd Craft make the experience a breeze! They will do what it takes to have you drive away in the car you want!
Once they had the check, they don't care - Scott Murphy
Purchased a used van from Jeff Wyler Dixie Honda that was still dirty when I took possession. We picked it up and night so we didn't see the dirt until we got home and my kids clothes were black from the seats.
Salesman and manager on duty agreed to detail van again if I brought it back. The day I took it back the detail guy called in, but nobody told me for over an hour as I sat in the waiting room. Salesman and manager once again agreed to detail vehicle and fill up my gas tank for the inconvenience.
When I took my van back today, the manager on duty said there is no way they will detail the car now. After some conversation, I talked him into "cleaning" it. Now the van is still extremely dirty and will take me a long time to detail myself.
I will NOT go back to Jeff Wyler, once they have your check in hand they do not care about you. I will tell everyone I know to steer clear of this classless dealer.
Service - Gary2017
I have had our 2017 Honda Civic and our 2017 Honda CRV serviced at the Florence location of Wyler Honda. Henderson did a great job explaining the answers to my several questions . Their IT department did an excellent job reminding me of my appointment times and thanking me for servicing my cars with Jeff Wyler Honda.
Highly Recommend - Tankofamily
My husband and I worked with Kimberly and Alan. Once we decided on what vehicle we wanted I sent out emails to dealerships within a 100-mile radius asking for their best drive off the lot price for a 2018 Honda Elite. Kimberly emailed me back and asked permission to call me. She gave me as I asked a drive off the lot pricing for both 2017 and 2018 Pilot. This was the ONLY dealership to give me their best price the way I asked. Other dealerships wanted to know why I was going with Gates and said they could match or beat their price. I stuck with Gates because they gave me their best price first!
When we arrived at the dealership everything was just as promised. We did hit a snag as we decided to save a little money and go with the new 2017 they had remaining. On the test drive, however, something wasn't right with the new car. Alan rode along with us and agreed there was a concern. He promised to make everything right with that car. I was shaken and too nervous to purchase the car. Alan and Kimberly went above and beyond to make it right. We ended up with a 2018 in the same color and trim. We felt they were very fair and honest from beginning to end.
The only negative I will say that we experienced that the dealership could have communicated better on was our wait time to leave. We spent a lot of time waiting to finalize paperwork. It would have been nice to been informed of the timeframe so we could've left to eat dinner and then returned closer to the time they would need us.
Bottom line...we loved Gates Honda and will definitely call Kimberly first when looking to add another vehicle.
Wounderful experience - E.Mills
Robert Rountree is by far the best sales man! He helped me find a GREAT car, and most importantly it was affordable. He took his time with me and explained every minor and major detail I needed to know about the vehicle. His customer service was extraordinary.
Courteous service - Crv2
This was our second purchase from Don Jacobs Honda. We knew we wanted a Honda CR-V. Rob helped us find the right one for the price that worked with our budget. Everyone was so friendly.
Great dealership, great service, no pressure - elite1ceo
I've bought several vehicles from Gary Force Honda and will always come back to them in the future. From the sales to management to service they do a super job.
we've had our accord for two years, it has 41xxx miles on... - mudd86
we've had our accord for two years, it has 41xxx miles on it. my wife has it seviced regularly. today was the first time i went with her. someone from service brought the air cleaner in and asked if we wanted it changed. the filter was in terrible shape so i asked my wife if it had ever been replaced but she didnt know. i went out in the service department and asked and they told me no. i also asked if it had been checked before and he told me it is checked at every service. i told him i didnt think that filter got that dirty since the last service his reply was "well i dont know what to tell you". according to the owners manual the air cleaner should be replaced every 15xxx miles.
we take our car to honda to keep it in the best possible shape thinking honda service would take care of our needs.
obviously, we have been making a mistake!! i guess i should check it over, wonder what else has been overlooked!!
Great experience - David
I bought a used certified 12 accord
Everything was easy and no pressure from sales
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I took my Honda Civic in for an oil change and tire... - freelady
I took my Honda Civic in for an oil change and tire rotation. The service manager suggest I have the 25K mile service. My car has a 36K mile bumper to bumper warranty. The bill was $385.00. I was shocked. The less than 2 year old Civic had it's transmission fluid changed, brake fluid changed, a radiator flush and refill, brake inspection etc. These items were above and beyond the recommended maintenance on the Honda website and manual. My complaint was Herb Pistole, service manager, not disclosing this would be so expensive and not covered by my warranty. The quality of work was ok but excessive maintenance done. I tried to contact the dealership owner Mr. Sim Fryson. He had his assistant call me after I address a complain letter to him personal and confidential. I asked why Mr. Fryson would not call me personally, I was told he is a busy man. A less than 2 year old car should not be causing me stress. It has been over a week and the dealer has made no effort to correct this situation. I called two other local dealers. The price for 25K maintenance should be $89 to $119. I did contact Honda, the Kentucky Atty. General but have not yet received any response.
Sales & Leasing Consultant
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Senior Sales /Leasing Connsultant
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