Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Service rep was extremely courteous and listened to my... - kmmccauley3825
Service rep was extremely courteous and listened to my concerns. Kept me informed about the progress of my service.
Top Reviewed Specialists At This Dealership
Kevin made purchasing my car super easy. He was very... - Flanaganmegan
Kevin made purchasing my car super easy. He was very personable and helpful with all my questions. Definitely would recommend him to anyone looking to buy a mazda.
Was greet at the door by salesman showed to car I bought... - editzler1
Was greet at the door by salesman showed to car I bought and the rest was history
Digital Sales Expert
The WORST DEALER. AGREED ON THE CAR- GOT THE INSURANCE... - Chrisitna Johnson mba
The WORST DEALER. AGREED ON THE CAR- GOT THE INSURANCE AND LOAN VIA CREDIT UNION-I AM IN THE MILITARY. VERBAL AGREEED THAT I WILL ARRIVE AT THE DEALER W THE CHECK AND THE CAR WILL BE REMOVED FROM STOCK. WENT TO THE DEALER AND THEY TOLD ME THE CAR WAS SOLD!!! SHADY PEOPLE HERE- STAY AWAY
Helped me out when others wouldn't! I drove home same day... - Terri Archer
Helped me out when others wouldn't! I drove home same day with a 2017 Elantra when I didn't think anyone would help me. He was very upfront and honest and checked in on me during the process. A very straightforward standup guy.
Having gotten the runaround at another local dealership,... - Lesley M
Having gotten the runaround at another local dealership, I decided to check out Cook Mazda and received OUTSTANDING customer service and a great deal! Tavian was enthusiastic, friendly and knowledgeable and did whatever was necessary to find me the right car and help me through the process.
I had an awesome sales experience. Tonya Mickey is a... - Cerise1968
I had an awesome sales experience. Tonya Mickey is a wonderful salesperson. She was honest, friendly, kind, and very transparent throughout the entire sales process.
Best used car buying experience I have had in almost... - KC
Best used car buying experience I have had in almost 20yrs. There was no hidden agenda, sales person was down to earth. I had been to several other dealers and this was the first one that actually validated what my needs were.
My dad bought a NEW CAR there. Soul red paint is... - dadsmatter
My dad bought a NEW CAR there. Soul red paint is chipping-- an issue they should know about. Will do NOTHING. AVOID.
I worked with Paapa Grantson to buy a CPO 2021 Mazda CX-5... - avalentine
I worked with Paapa Grantson to buy a CPO 2021 Mazda CX-5 with my boyfriend, and we had an outstanding experience. He was knowledgeable, responsive, and, most importantly, kind; he was not at all pushy, as sadly most of the other car sales men who we tried to work with at other dealerships were. It was truly a refreshing experience.
As a first time buyer, I had done my research but was nervous about such a big purchase. I did not feel rushed, pressured, judged, or worried I was getting ripped off or was being taken advantage of as a young, inexperienced buyer. They price fairly, and are very transparent.
I actually asked Paapa why he wasn't more pushy / didn't call us relentlessly to follow-up when we sat on the decision, as that was what we had come to expect from our experiences at other dealerships. He spoke to the culture at Fitzgeral Annapolis, and how they take a different approach; they try to help each other learn about the products, so they are able to present you with good information, to help you. Though I am a young professional with limited working experience, seeing a healthy work culture speaks for itself -- when you're around good co-workers, you're able to treat your clients better and produce better results. That's certainly true of Fitzgerald Annapolis!
If you're looking for a lease, new, used, maintenance, or anything related to cars that Fitzgerald Annapolis does, I would HIGHLY recommend working with Paapa! (And if you can't get him, everyone seems great, so you really can't go wrong!)
Bad experience with management(Sales manager). Left bad... - Ted
Bad experience with management(Sales manager). Left bad test in my mouth. Don’t do business with them and go through dealing with this guy.
Absolutely horrible can’t get a part for 2 months 28000... - obmjwilliams
Absolutely horrible can’t get a part for 2 months 28000 miles no warranty
The service department shows poor judgement. In addition,... - JohnRT
The service department shows poor judgement. In addition, they have inconsistent pricing. These make trusting their work difficult. In addition, service times for items, such as tires, is months (unsure why, since I can get it down the street within a week).
Was held for 2 hours with no deal,and was told I would... - steaminginpa
Was held for 2 hours with no deal,and was told I would never get a new Mazda for the money I wanted to spend. Nice customer service right?
Went to another dealer about 20 minutes East and drove off in less than 1 hour with a new Mazda 3.
I will not go back to Sharrett Mazda to even look.
I do my homework on prices,and decide what I want to spend for the type of car,and model trim. I will not burst my budget just for a car that will loose around $8000 as soon as you leave the lot.
People buy with your head!!
Look past the shiny vehicle you DON'T need and think!!!
Avoid buyers remorse,because you will learn what it is.
All the while being a slave to that car you just bought.
They did not have much to pick from unless you wanted to buy all the bells/whistles.
If you buy there you just payed WAY too much GUARANTEED.
I laugh at their deceptive adds on the radio.
Heritage Mazda of Bel Air