70 Massachusetts Toyota Service Centers

Last week I went in for an oil change and upon my arrival - Rick

Last week I went in for an oil change and upon my arrival I was greeted by Curtis Jones - He was most courteous and after a computer review he informed me I was not due for an oil change, just a tire rotation - The option was mine and I decided to return at a future date to cover all required service - The reason for this review is Curtis could have sold me something I really didn't need at the time but he was honest and caring for me the customer, and that means a lot to me - Imperial Toyota has always been a pleasure to work with and Imperial should know they are very fortunate to have Curtis working for them as a Service Rep - Regards: Richard

Arrived for my appointment taken right away. - Plselm

Arrived for my appointment taken right away. Service was excellent, efficient and just as promised

The service advisors are very attentive to the clients. - tperkfam6

The service advisors are very attentive to the clients. Pleasant and super friendly. Would go again for service needs

Excellent service , professionals at work ! - Buck22459

Excellent service , professionals at work ! I will only bring my Toyota tundra there !! Thank you !

Came in for service on a my Land Cruiser which I did not - Hayes

Came in for service on a my Land Cruiser which I did not like and left in a 2025 tundra. Happy back in a truck.

Rick is very professional and service was done - Karen and Antoinette

Rick is very professional and service was done successfully in an hour and a half.

I have been a customer of Wellesley Toyota for a long - Awright34

I have been a customer of Wellesley Toyota for a long time now and John never fails to impress. Very knowledgeable, extremely helpful, and never pushy. Will always refer friends and family to Wellesley Toyota and John in particular!

Sean was friendly and he made the check in process quick - bossyton

Sean was friendly and he made the check in process quick and efficient. Didn’t have to wait long.

My husband and I have experienced fantastic service from - Debra S.

My husband and I have experienced fantastic service from this dealership since our purchase bk in 2016. We bring our rav in for serv here because we feel they provide honest service and hv proven dependable. Gerry Gorham asked how things were going. Very personable wth great sales expertise. Everyone there seems to wrk together for the cst!!!

The young man who helped me was nice, This location is - ericalynne2019

The young man who helped me was nice, This location is here I always go. Everyone is always pleasant.

Kevin was very friendly and professional! - crow.ss

Kevin was very friendly and professional! Whole experience went smoothly. My salesman Rick was GREAT as was Kevin! Tech who installed my accessories was lights out. Tire tech got me a new wheel lock key also. The whole staff seems to be on the same page, Top notch people and facility. Highly recommended!

We are always pleased with our service. - dmbernatchez@gmail.com

We are always pleased with our service. I find the service assistants courteous, professional,and efficient. We were happy with our service assistance with Rehan.

Excellent sales and financial staff exceeded my - GDELGADO53058

Excellent sales and financial staff exceeded my expectations and are happy with my car. Thank you

Richard Woolley is truly the gold standard for service - Jack

Richard Woolley is truly the gold standard for service advisors—his professionalism, expertise, and genuine care are unmatched. I’ve been bringing my Toyota to Woburn Toyota for service every three months because of the exceptional experience Richard consistently provides. From the moment I arrive to after-service follow-ups, he delivers best-in-class customer care—always attentive to every detail and fully focused on my specific needs. Richard has provided the best customer experience not just during the service itself, but also when I’ve returned with questions or follow-up needs. His level of dedication has made me a very loyal customer to Woburn Toyota. I now recommend him to all my friends without hesitation. He is a true asset to Woburn Toyota and sets a model high standard for the entire automotive service industry. If you’re looking for top-tier, personalized service, ask for Richard—you’ll be in great hands!

The man he will help you get in to a nice car no matter - Thompsonsunny96

The man he will help you get in to a nice car no matter what

I went in to get my car serviced and left very satisfied. - Csherwood

I went in to get my car serviced and left very satisfied. Everyone I dealt with was incredibly friendly and professional! They worked fast and efficiently which made my experience very smooth.

Bristol Toyota is the best. - Jim and Wendy

Bristol Toyota is the best. Been a long time customer since the early ninety's. Always professional and knowledgeable. Also the new kiosk is great and Christina was very helpful on how to use it if I had any questions. Thank u

I am writing because of my experience with Dominic in the - Drew

I am writing because of my experience with Dominic in the Parts Department. I looked all over for a center cap for the wheel of my Tacoma. The part was on back order. I called numerous Toyota dealerships to no avail. I even went to another dealership to find out it was the wrong part. I was told they had the part at Dartmouth Toyota. I drove over an hour to get the part. Dominic came out to my truck to not only see if it was the correct part, but he also helped me put on. It is tricky to put on and did not fit correctly. He figured out how to put it on and we learned that all the other center caps were put on wrong from my last tire rotation oil change at another Toyota dealership where it had previously been serviced. I was at risk losing all of my center caps. He went beyond the call of duty. We fixed all of them. He is an incredible employee and should be recognized. Great attitude!

They provided excellent service, were upfront about the - Nat

They provided excellent service, were upfront about the cost, and gave options. Phillip was very friendly and professional

I was very satisfied with service to my AC unit that had - fraser

I was very satisfied with service to my AC unit that had stopped working. Samuel Doucette was a very knowledgeable service provider whose advice I appreciated. The service itself took an hour less than the estimate for that particular job. Sam also found ways to reduce the initial price estimate, which was also much appreciated. My Tacoma has close to 150,000 miles, and I've been with Lia since I bought it at 10,000 miles, because I find the service and overall atmosphere consistently reliable.

Community ran dealership. - Candelo

Community ran dealership. These aren't just people behind a desk. These are your neighbors, your friends, family friends, etc. These are people who aren't just checking a block and collecting a check. These are people who give their best efforts.

The staff is always courteous and professional. - Otterd1115

The staff is always courteous and professional. I have received good service every time I brought in my car.

David Greenlaw is awesome! - tshurt

David Greenlaw is awesome! Very friendly and helpful without being pushy. He offered his recommendations and suggested things that could wait until the next visit, as well.

Christian the service manager is awesome. - dfoll30

Christian the service manager is awesome. Very organized and convenient service department that always delivers.

I have been doing business with this dealership for my - Sheytanian

I have been doing business with this dealership for my last 4 Toyota vehicles. The service department is second to none. PLEASE,PLEASE whatever you’re doing just keep doing it. I could not be happier.

I had to drop truck off to get serviced while I was out - Mikeameads

I had to drop truck off to get serviced while I was out of town They kept me informed while I was away and let me pick car up on Sunday and I payed on Monday morning which was refreshing

They explained what I needed, told me why and I trust - rochelle_mcfarland24

They explained what I needed, told me why and I trust them to do the right thing!

Had my 2010 FJ towed to Koch Toyota after serpentine belt - jwtew

Had my 2010 FJ towed to Koch Toyota after serpentine belt broke while in Leominster. Get a msg early next morning from Natasha Allen, Service Consultant. She got my FJ in, belt replaced and kept me informed of progress. Excellent tech work. Outstanding Customer Service, 5 Star. Natasha is the best.