89 Michigan GMC Dealers

Friendly and clean dealership, kept their word and - Kcfire

Friendly and clean dealership, kept their word and delivered what they promised. Would highly recommend.

I enjoyed the hospitality and friendliness of my - Canalalake

I enjoyed the hospitality and friendliness of my representative. Made it comfortable and inviting to do service.

Very good. - j_wagner_61

Very good. Will refer others, and be a return customer in the future Had a good experience

Great service! - Tim.lane4916

Great service! Dave Crowder was very detailed on new features of the vehicle! Highly recommend Dealership

Another good experience. - CC Express

Another good experience. Routine maintenance item (diesel fuel filter). In and out smoothly. Had a pleasant interaction with Gidget at the service desk concerning GM's TTPMS sensors for towing (reports tire pressures and TEMPERATURES to the information center). She spoke with the help center and we found out the system can handle up to 5 triple axle trailers. This system already saved our wooden boat on a long haul (blown inner seal on a trailer tire), so I'll be adding it to all our trailers. GM should promote the advantages of this system. Anyone that tows a boat or trailer on long hauls needs this peace of mind and real-time monitoring of every wheel. Even lets you see if the load is properly balanced by uneven heating on multi-axles setups!

They help us with everything we were looking for. - jyeomans

They help us with everything we were looking for. Found the type, year and color.

Have bought with this dealership for over 30 years, - denise_hankins

Have bought with this dealership for over 30 years, wouldn't go anywhere else! Sales and service department are great!

Very well done. - Kidsaf

Very well done. Thank you for being so attentive and professional. Keep up the good wirk

The service was great and Ashley kept me up to date on - maryslick7488

The service was great and Ashley kept me up to date on what was happening and on any delays.

Kelli Morland is a true professional! - Ralph

Kelli Morland is a true professional! She went above and beyond to put us in a new Buick! She was patient and concise and explained the entire process, Thank You to Viktor, KC, Matt and the staff for your help.

We highly recommend Champion in Brighton for their - Liz Knuth

We highly recommend Champion in Brighton for their outstanding customer service. From the time we entered the door, being greeted by the staff to the time we spoke with both the new vehicle and used salesperson, we were treated with respect with a no pressure approach. Our questions were answered thoroughly and professionally. Before we went to Champion, we went to four other dealerships and none of them came close to the experience we had at Champion. In addition, we were open to several different SUV brands like Honda, Toyota etc in addition to the Buick brand. The exceptional customer care we experienced at Champion sold us on the Buick Envision. Even after the sale, the salesperson remained available to answer our questions. I highly recommend the dealership which has trained their staff on the merits of customer service.

Horrid experience, first no one greets you as they are - Js

Horrid experience, first no one greets you as they are relaxing around the front desk having a chat like its tea time. Then, it took longer than it needed to as they finished their conversation. Next, Business development team told me to come look at a used car that was out for repair that was not even on their property. Thereafter, Used car sales manager Brent Morley got very offended, rude, and belligerent (even swore at me) when asking questions about the price. This behavior is childish and very unprofessional regardless of if I am right or wrong. I probably would have bought the car if he didn't go on an outrage over a question he did not want to answer about the vehicle. My sales person however, was as kind and as sympathetic as can be about the whole interaction, even if it was fake or not. If anything promote her to Used Car Sales manager as she knows how to be professional, kind, and act like an adult.

Went to Todd Wenzel today to get help with my wheels. - Painter Lady

Went to Todd Wenzel today to get help with my wheels. Although they were closed for service due to a power outage, they took a look at my issue and helped fix the problem right away! Can't thank them enough for going out of their way to help. Awesome team.

Chris Wise, Mike Skodak and the entire Wise dealership - swansonleadership

Chris Wise, Mike Skodak and the entire Wise dealership are the REAL DEAL! When my dream car, a 2015 ZO6, suffered a significant manufacture's failure, NOT covered under warranty, they went to work! Although the major repair still stung, they walked with me and got it back on the road! The entire RANDY WISE “family” are to be applauded! LEADERSHIP!

They're liars they tell you one thing and totally do - castonia1220

They're liars they tell you one thing and totally do another just all around not very professional they put a transmission in my truck one of the plugins on top of the transfer case was screwed up by them never knew it until I had another certified mechanic look at it and found the issue then I immediately took it back to Betten Baker in coopersville they replace the plug but didn't replace the part that it was plugged into knowing that it was faulting it out it's electrical part it's going to make the part go bad that the plug was plugged into was told that they would reimburse me to have the switch put in on top of the transfer case and everything else I paid to get done due to them not plugging the plug in properly went there for other times to get paid got the runaround and then today driving back and forth from Whitehall to coopersville they finally told me they weren't going to pay me crooks they are very good crooks and they do that to pretty much a lot of people I'm assuming they're certified transmission technician told me and his boss that the plug-in was not the issue and neither was the switch that it was plugged into kind of ironic how I went to a transmission specialist and he told me well if they didn't replace the switch that's where I would start and that's what I would say is wrong with it including the plug-in that they replaced already so I called the dealership the dealership said all they replaced was the pigtail for the plug-in not to switch they told me to go ahead and get it fixed and they would reimburse me because they couldn't just keep throwing money at it to figure out what it was I did all that put the switch in truck was fixed now they won't reimburse me for the $634 that they owe me and $0.38 I will never ever recommend this place to anybody friend family anybody that would even ask me they are crooks they don't stand behind their work they come up with excuses why it's all your fault not theirs not very professional in any way shape or form in the beginning they were to get me to go away and in the end they were nice and just pretty much told me sorry but my boss told me we're not paying for it okay let me talk to your boss oh I don't know where he's at he's not even in this building it's all a joke it's all a spin artist thing I'm pretty sure I'm not alone in all this big big joke I did however find the owners name address and phone number which I will be stopping over at his house to have a long discussion with him and spring lake they're in for a big surprise thinking I'm just going to roll over and die and give up on my money that is owed to me for something that they ruined not me or anybody else

This Dealer took great care of us. - Tommy555

This Dealer took great care of us. No pressure and everything we were told came true. All because of used car salesman Nick Feroce. Our used SUV is home now and we are totally pleased.

Purchased our Audi Q7 and love it! Sales process was very... - Abby

Purchased our Audi Q7 and love it! Sales process was very easy and the staff was great!

The service department is awful. - lanavanhoe417

The service department is awful. We bought two different plans, one for the car and 1 for the truck. First, you make an appointment and still have to wait depending on how many drive in oil changes there are. We’ve had 2 problems that we “know” of. The program was for oil, tire rotation and 27 point inspection. That is a laugh. One time they said they wouldn’t/didn’t rotate tires because we needed at least 2 new tires. First, they should come find you, ask if you still wanted them rotated. They have no idea what our thoughts are on that. Next..on the truck they checked every box on their inspection form. Not even a week later, husband was checking out something in the area of the filter and surprised there was a squirrel nest, complete with nuts etc. Had to have been for quite some time. Took pictures and actually took it in and service MANAGER says he’s sorry.Has a lot of new guys and they must have missed it. That is our problem? We paid good money for the plan expecting good and COMPLETE service. Brought the car in for service. We were having a problem with it making a squealing noise and a clunking noisewhen turning l. Asked them to check it out. Pick it up, said all was good, again inspection report had all things checked. Take it home, next day squealing/clunking noise still there. You tube university here we come! First thing to check, steering fluid. Well guess what, barely a drop in there - 2 days after service was done. Then you start wondering what else did they miss. Get the opinion email to fill out saying they hoped we could give them all 5’s. In both these instances we could not. Reached out by e-mail, NO RESPONSE. Actually got a second one, replied again by email- no response. In March I sent another e-mail. Response THANK YOU!!! (not sure for what)) Will NEVER take our vehicles to this dealership. (GRAND HAVEN)

After leasing a Buick, I never received any GM Rewards. - Mugrump

After leasing a Buick, I never received any GM Rewards. Called and texted several people at the dealership over a period of a few days about this issue. I never received a response until Shayla Kwekel called me. Her job is just to deliver cars to customers. But she took it upon herself to contact GM and get my rewards. She is the best. Thanks Shayla. Tom Maring

Stay Away - they advertise GM employee prices in a bait - n3yah

Stay Away - they advertise GM employee prices in a bait and switch scheme to get traffic. If they're willing to mistreat you before you are a customer by advertising false prices that they have no intention of honoring unless you work for GM, it would be logical that they will mistreat customers throughout the rest of the deal. I choose to do business with people who are more straighforward.

Carson Roat was awesome & kept me informed all week. - katim106

Carson Roat was awesome & kept me informed all week. This was my first time here. I will recommend you to my friends. I was disappointed that is wasn't covered under warranty because it ended in March. I was never notified of this so I'm not very happy about that. I know it isn't your fault, but you can pass this on to GM.

They were very friendly and very helpful. - Chelsea.mchugh

They were very friendly and very helpful. It made the process very smooth and enjoyable.

Had a good experience with Mike, Ron & Rick at Tinney in - Johnson.allyn

Had a good experience with Mike, Ron & Rick at Tinney in Greenville. Small town pride.

Full of lies. - Mike

Full of lies. First my oil change emptied half or more of the oil on my new concrete when I returned home, then they told me the oil filter gasket was bad..funny there was no oil on the filter. Oil leak was on opposite side. An employee promised to come and clean the concrete today..the day is half over,not a word. They won't see me again.

This is the 2nd time they had an excuse as to why the - bondo1954

This is the 2nd time they had an excuse as to why the work my 2016 Silverado was not done when scheduled. Fist time they kept it 2 days before even working on it. Excuse was 2 techs were on vacation. Appointment for this was made by them when they knew they would be short staffed. This time supposedly the tech that was going to repair a non working winshild washer pump when home sick. In all fairness they did get my oil changed and winshild wipers replaced. The worst part is I had to call them after 3 and a half hours to find out what was going on.

They worked with us. We were able to get an appointment... - mcmroost

They worked with us. We were able to get an appointment quickly. Fixed our brake issue in an expected time frame. Great experience. Thank you so much everyone!

Overall, a good experience - sportsjoe13

During the course of my purchase experience, we ran into some issues that can mostly be chalked up to coronavirus related. At one point there was a breakdown in communication and I almost walked away and bought my truck from a different manufacturer or dealership; however, Bob went above and beyond my expectations to make it right. Both he and Paul were at the dealership for about two hours after they closed figuring things out so I can get the truck on time. It also took longer for the paperwork to be completed than I was expecting; however, I believe this is mostly due to most places (secritary of state and banks) either not being open or working from home. After all things considered, I have been satisfied with the service from the sales dept.

Great too deal with Lisa got us in and out within a hour - shany989

Great too deal with Lisa got us in and out within a hour Thanks again

I can't express strongly enough to STAY AWAY! - bruce.collick

I can't express strongly enough to STAY AWAY! This is a long story, so I'll just hit the highlights. Quite some time ago, I was shopping for a used SUV. I had CASH in hand. I was looking over one at Moron er, Moran I was interested in. The sales guy slowly walks over, looked at me and said, and I quote "You can't afford this car." I vowed to never step foot on their lot again. However, recently I needed some warranty work done (purchased at another dealership of course) and jumped throuogh their hoops to get an appointment. The work was assessed, parts ordered and the job started. Several days into a job that was supposed to take 2 days, they gave me some story about it needing paint and it will be ready tomorrow afternoon. Several days later, I called for an update and was told the car was waiting to go for painting. Obviously someone was lying. When I finally went to pick it up, i noticed a HUGE SCRATCH. They tried telling me "It must have been there when you brought it in." It was NOT. Then they said, it must have happened when the part failed then. Then it sould be included under warranty, FIX IT. They basically refused and only buffed it out. It was too deep for that, but that was all they would do. There is much more to the story, such as the manager literally yelling at me and calling me a liar, accusing ME of trying to cheat them! I finally just walked away before completely losing my temper and ending up in jail. I will NEVER, EVER, do business with ANY of the SEVERAL dealerships Moran owns. I suggest that You stay away from these lying, cheating, miserable SOBs too. Tell all your friends too.

It was a pleasure doing business with Brad. - jstark

It was a pleasure doing business with Brad. Very professional and is very conscious about other people’s time. Thanks for everything.