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Chevy truck - ethanjthompson2018
I would highly recommend woodys for anyone looking for a good pre owned vehicle. Fair prices and good people. Ask for “Scoop” I highly recommended him, he’s honest and very helpful with any questions you may have.
Top Reviewed Specialists At This Dealership
Excellent Experience - Brooklynn
After visiting several other Dodge/Jeep dealerships in the area with less than ideal results, I came to this dealership after a recommendation from a family member.
Immediately upon entering the door, I was greeted and offered water. The staff is polite, professional, friendly and were laughing and joking with each other. Every conversation with me was met on a personal level as they shared information about themselves, their families and their personal experiences.
My salesperson, Kevin, was knowledgeable and the least amount of pushing. He answered all of my questions honestly and would locate an answer if he did not know. While I was there, the employees had lunch delivered, (buffet style), and I was even offered a plate of food for lunch.
The finance person, Brian, made the finance process a breeze. Nobody enjoys doing a lot of paper work but Brian made the process quick, easy and each piece of paper was explained in basic language so I knew exactly what I was doing. When I wasn't laughing, I was learning about the process and himself.
It did not stop after there. I ended up trading in my car and forgot an important item inside of it. I soon learned my car was taken to an auction house. Kevin was able to contact the auction house, locate the item and even mailed it to me with next day delivery so I wouldn't have to drive back out there.
I usually never write reviews, however, I feel its the least I can do after I was added to this, "family" for the day.
Love my new Jeep Gladiator ❤️ - Vera
Everyone was very helpful and nice! On a Saturday took my 2 young kids with me, Amanda let them watch YouTube videos about the new jeep I was wanting. They Loved it! When I went back with my husband Pete went over EVERYTHING with us on the Jeep. The financial person explained everything in detail for me. Definitely give them an A+.
New and Pre-Owned Sales
I thought my extended warranty was better - Dg
Hands free phone system does not work. The car is six years old with 91,000 miles. I never used hands free before but decided it was time to try it. This car has a history of radio/software related issues. An issue with the doors unlocking themselves when walking away from the car has never been solved after many visits over first few years of ownership. The radio has been replaced twice. In fact Chrysler gave me 16 free oil changes far all my trouble. I thought I was getting one of those only to find out there was A four yr expiration on those so I unexpectedly had to pay $60 for that. Checking out the bluetooth issue with the phone would have cost $149. If not covered, then I don’t lnow how much more. I therefore chose not to have it looked at. I would think that with all the softeare issues this car has had Royal Gate would have checked it out and got it working for frer. WRONG
Team Leader- Elite Certified Sales & MVP
Pre-Owned Vehicle Sales Agent
Sales & Leasing Agent
Professional - SFOXYLADY1
Kyle was very professional and my service was finished sooner than expected Drew at Enterprise was also very nice. Both helped to make a very pleasant experience.
Walt is Great! - meandsnowmen
One of the easiest car purchases ever. My only complaint would be the internet price was a bit deceptive. I get that you all need to be competitive, but I didn't like that the price advertised was not really the price you meant to sell the vehicle at, without some funky wording about trade assist. If that is the case then you should make it VERY clear that the customer is really going to spend $1000 more than the advertised price. The truck was still a good price, but when you think it's $1000 less, you like it even more. Loved Walt though :o) he is GREAT!!!!
Service - JnR
Darwin was helpful and courteous. He explained everything well in detail what work would be done to my car, and he explained what was needed to be done at the next service.
Exceptional customer service, great experience! - Arianna Gerber
I came in looking for two specific cars, and after test driving both, I was still torn at which was going to be the right choice for me. David sat down and broke down the finances with me, showed me all the features that differed between the two, and followed up during the whole sale for me to make sure everything was going smoothly. The interaction from start to finish far exceed all the interactions I have had at other dealerships-- incredibly respectful and helpful. Highly recommend working with David if you have the chance.
Senior Product Specialist
Great experience - jajohnsx2
My salesperson was easy to work with thanks Jason Shearer. Took time to explain the controls of the truck and showed use were everything on the truck was.
Customer seevice - msgret03
It is always easy to get a appointment and when you get there they get your vehicle right in. They explain everything and go out of there way to do what is right.
Fast and easy - huskerjared01
I quickly found the truck I wanted. Ram 1500. Delle was great and easy to work with. I was in and out in no time.
finally - James D
I have stopped at Auffenberg motors for years. I have never purchased anything from the dealership because of the sorry approach and gloomy attitude I received when I did stop. But now is different. There has been a complete change of attitude and atmosphere in the dealership. I met the new GM that actually lived in Alaska for some time. Great stories and great attitude. Very refreshing from the previous managers that were there. The good ole boy club gets old after a while. Stop by and see Ryan and his new crew. New Service manager, New Parts Manager, New office manager and last but assuredly not least a New Business manager and his name is ACTUALLY Ricky Bobby!!
Great new team-----
Get some advertising out there Ryan!!! People need to know you are there!!
best dealership i have been too - m5020
Save your time & money and just go deal with Andy at Bryant Motors, The best experience ive had buying a car. Andy found a new jeep for me because he didnt have exactly the one i was wanting on the lot. Got the jeep in the next day and i headed there. The jeep was exactly what he said and was already detailed and ready to go when i arrived, They looked over my trade in and we got a deal done, went through financing with Pam and was doing a walk through and back on the road in about 45 minutes. I will never waste my time going other places and will be back there for any future purchases i have!
Incredible customer service - Lynsey
I come for the maintenance of my car & wow they are amazing! So friendly and have started to recognize me! They always greet with a smile and always go above and beyond to take care of me! I am a single woman and have always been taken advantage of service places but not here! Highly recommend!!
Outstanding customer service - AshleyJ
Just wanted to say thank you to Josh. He really helped me out and answered any and all of my questions when I dropped in the other day. He was pleasant to talk with and had a lot of knowledge about the potential vehicles I am interested in. Will definitely be back. Thanks for all your help.
Great customer service! - Aliciab
We bought two new Fiats and Jonathan at Bayrid did a great job helping us find exactly what we wanted. Great customer service. Definitely will be going back!
Awesome service - DBERNEY
I could not have ask for a better experience great customer service Nathan is very good at what he does third car I have purchased there
EXCELLENT SERVICE! - surveypost
We have always received excellent service at this dealership. Wouldn't consider anywhere else. They have always went the extra mile when we needed it. We bought the last three vehicles from Wes Kuhs and he and the other employees have always been to our satisfaction. Friendly and helpful.
Top Notch - Jeff H
Great experience. They work so hard to get you exactly what you need. Worked with over seven different people at the dealership- true teamwork, each knowing their role and working it perfectly. We live nearly 50 miles away from the dealership but choose to make the drive due to the experience we have. Great job.
Thank You Car City - Jason Crist
I have always heard good things about Car City and now we are so thankful for you guys. My daughter was the winner of the beautiful Dodge Avenger that was given away for the I'm a Safe Driver program. This was the most amazing thing that has ever happened for us. You guys just made yesterday the best day of her life.
On time - rick & tina
They always deliver quality service on time as promised. The waiting area is always clean and good wifi connection and clean restrooms. Will bring my Ram back for service.
Nightmare - Sunshine
If I could leave zero stars I would.
After 3 weeks having a vehicle I purchased the salesmen texts me (yeah texts me) to ask for my paystub again. I said I've already given this and I can resend the same one but why? They say my financing fell through they want me to come sign a new deal with more down and more monthly a deal I never would've signed to begin with. They tried to blame it on me misrepresenting my work schedule and I said no you had my pay stub before I left nothing is new information. They now want me to come sit down and discuss. Wish me luck in returning what should have been a happy purchase and getting my down payment back! Unfortunately being as how 3 weeks had passed I'd already paid taxes and fees to the dmv and gotten the title switched to my name with a lien holder that apparently doesnt exist. To make it even weirder i got a welcome call from the lender saying my information and welcome package would be in the mail. I'm at a total loss never had a worse experience buying anything.
Amazing Service - Mariah shinn
Thank you Capital Chrysler for giving my husband and I a chance with a new vehicle. Also thank you to our salesman Orion Ferreira for helping us find a dependable family vehicle with so many safety features. I absolutely love my van!
Horible experance - Willis
These people are 100% on top of things when your looking but not once you have purchased. Careful purchasing anything here. You will have no support and won't even get all that was promised (Still not seen that owners manual). Bought from them 5 weeks ago and have less that one week of that where I was able to drive the car. Already have a bill above 2k for the repairs. I rate these guys like I would many of the used car lots. I won't say all of the used lots however because I have met many that were very good people to work with. Just be careful if you do find yourself having to deal with these guys. Don't assume because they are a new dealer that they will be there for you or you may find yourself learning a hard lesson.
Two thumbs up! - Dustib
Jan Hicks is the best salesman around. He worked with service and body to make sure my new pre-owned ride was looking good and ready to roll.
misdiagnosed 3x - carguy17
In an attempt to make an extremely long and frustrating story short, I'll only touch on some facts. I took my jeep to their on location repair center in Joplin in order to fix an ABS sensor light that kept comming on. Their diagnosis was a faulty gear shifter assebmly....so I paid to replace it. I took the car back very soon after we picked it up with the problem still occurring only for them to tell me that the ignition needed replaced....so I paid to replace it. Once more, I returned the car more frustrated than ever with the same problem. They told me two control modules needed replaced. You guessed right...I replaced them.
Here's is why I believe they possess a huge void in the morals department. It turns out they had been driving my car in order to replicate the problem...all good not a problem...what they did not expect was for me to drive by and find my jeep in a random driveway in a town 20 miles away. As it would turn out they left it as a LOANER for one of their other customers to use while they fix her car, with the keys in it unlocked. UNLOCKED! In conclusion nothing was fixed, the problem still remains and all I want is my money back. I was without a car the entire time they had it (two months or more all together),
If you're ok with them loaning out your car to complete strangers then go for it. I'll be looking anywhere else to take my business and recomend you do the same.
buying a new Chrysler. - Larry Turner
I was very happy with the whole process of buying my New Chrysler van, They had the exact van that I was looking for. Easy buying experience.
SUPERB Customer Service! - MVC "Most Valuable Customer
My experience at Marty Cancila on Saturday, August 31, 2019 was nothing short of IMPECCABLE! Mr. Cortez made me feel at ease, relaxed and like family. I entered the dealership in a nervous, uncertain mind frame but Mr. Cortez spoke with calmness, knowledge, professionalism, and without any pressure which made me feel like I wasn’t purchasing a vehicle, but actually building a relationship. Mr. Jordan added the toppings by making sure my BRAND NEW 2019 Dodge Journey was clean to his standards and I truly appreciate his efforts. Plus he did it with a HUGE smile on his face! OOOH…sorry I almost forgot to mention Mr. Mike “MY” finance manager who presented a contract I just couldn’t refuse. He took certain things into consideration most auto dealerships wouldn’t even think about. I’m looking forward to making some fond memories with my new truck thanks to the Marty Cancila Family. YOU GUYS ROCK!!! Be looking out for some referrals!
Amazing customer service and pricing - JANE STUMPF
We decided we'd look for another reliable vehicle and we went up 44 East. We stopped at several dealerships along the way. We hadn't searched for a vehicle in a while and, up until we stopped at Schicker's Automotive, we were shocked to see how customer service had taken a serious nosedive. Several places we stopped, either we were ignored all together, no one offered to help or they diddle-daddled around. But, Schicker's Automotive was unlike anywhere we stopped that day. From the moment we drove in their driveway, someone was right there and said, "Pull right on in!" From the get-go, I let our salesperson, Ken Briick, know our price range and even though we were looking for a used car, we were treated with the utmost of courtesy and respect. The process was easy and trading in our vehicle was easy, too. They were very organized and every single person there was polite, charasmatic and friendly. Ken even took our picture standing in front of our vehicle before we left. He also put gas in before we left! The whole experience was phenomenal. I would definitely go back. Their service is far superior! Jane and Aaron Stumpf
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