I had a mixed experience at Thoroughbred Ford in Platte - KC
I had a mixed experience at Thoroughbred Ford in Platte City. Overall, the dealership seemed professional, and I was happy with the vehicle I purchased. However, after the sale, I ran into a major issue: the key I received wasn’t the original key tied to the car, and it limited some features of the vehicle (speed limiter, volume limiter, and phone controls).
When I asked a salesman for help, he belittled me, used extreme profanity, and gave me zero confidence in the reliability of the purchase. He then hung up on me after saying he could not make decisions about a previous transaction, while also claiming he makes most of the decisions about truck prices on the lot.
Because of this experience, I will not be buying another vehicle from this dealership, and I do not recommend it to others.
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