640 Missouri Used Car Dealers

I have had two very disappointing experiences with - BirdieJane

I have had two very disappointing experiences with Pinegar Honda in Springfield. First, when I was shopping for a Honda CR-V in 2018, I test-drove a vehicle there and attempted to negotiate the price. Pinegar would not budge at all. I then contacted a Honda dealership in Jefferson City, and they sold me a comparable vehicle for approximately $3,000 less. Because of that experience alone, I decided I would not buy a vehicle from Pinegar Honda. More recently, I paid about $1,200 to have my vehicle’s air conditioning system repaired. Just 13 months later, the air conditioner has stopped working again. When I contacted the dealership, I was told I would need to bring the vehicle back in and pay another diagnostic fee before they would even look into the issue. After spending that much money on a repair that lasted barely over a year, I found that very frustrating and disappointing. Based on my experiences, I have lost confidence in both the dealership’s pricing practices and its service department. I will not be purchasing vehicles from Pinegar Honda again, nor will I be returning for future service work. I cannot recommend this dealership.

I had to file state complaints to get plates. - Isaiah

I had to file state complaints to get plates. I purchased a 2019 Audi RS5 Sportback from this dealership. The vehicle itself has been fantastic, and to give proper credit, the salesman did an excellent job throughout the actual purchase process. He picked me up from the airport, was professional, responsive, and made the buying portion easy. Unfortunately, everything after the sale became incredibly frustrating. The finance experience immediately left a bad impression. After declining the extended warranty, I was told, “Maybe you can’t afford this car.” That was an unnecessary and unprofessional comment simply because I declined an overpriced add-on product. I also left the dealership with the fuel tank essentially on empty, which felt like a pretty poor way to send off a customer who had flown in to purchase a vehicle. The biggest issue was the registration/title process. The dealership failed to complete the paperwork in a timely manner, leaving me driving on expired temporary tags while repeatedly trying to get answers and updates. The same finance manager also completes the registration paperwork, leaving the appearance that the registration was intentionally delayed (nearly 2 months after the purchase). Communication from management was extremely poor. During the week of the 27th, I called daily requesting to speak with the General Manager regarding the registration issues. Each time I was told he was either “in a meeting” or “too busy.” After repeated unanswered calls from my phone number, I immediately called from my wife’s phone and the dealership answered on the first ring. At that point, I knew I was being avoided instead of helped. I ultimately had to file complaints with the Missouri Department of Revenue Vehicle Bureau, the Missouri Attorney General Consumer Protection Division, and the Iowa Attorney General before the situation finally appeared to move forward. My 60 day temporary tags were expired for two weeks before I had valid plates. This entire situation could have been resolved with basic communication and professionalism. Instead, what should have been an exciting car purchase turned into weeks of unnecessary stress and wasted time. Again, the salesman did a great job. But the finance, management, and registration experience was unacceptable, and I would strongly encourage future buyers to stay heavily involved in every step of their paperwork process.

READ THE NEGATIVE REVIEWS! - Levi Smith

READ THE NEGATIVE REVIEWS!! This dealership has restored my faith (or lack thereof) in dealerships. As someone who has been turned off to dealerships and not used one in 10+ years, I took a leap of faith, and it cost me $500. At least that’s all it cost me. The truck in question is a 2016 F150 with 91,000 miles on it, stock ID: J812 VIN: 1FTEW1EF0GFA75408. Now, this dealer is 4 hours away from my house, and I had to travel to see it. The dealer asked me to place a “hold deposit” on the truck so it would still be there when I got there, which did alleviate my concern. I have since learned however that while this is a somewhat common practice it’s considered shady because most dealerships won’t hesitate to sell the vehicle out from under you and just return the funds to you. They will likely keep the money if you decide not to buy, padding their bottom line. So, I won’t make that mistake again. After arriving at the dealership I had to wait a bit for my salesman as he was helping another customer. Then, once he was available he gave me the keys to the truck. Once I had completed my inspection/drive I came to several conclusions; - The codes had been recently cleared - The transfer case had a MINOR leak - The truck vibrates between 75-85mph - The leadframe likely needs replaced - There is still an open recall for the PCM flash that protects the truck from rapid downshift from 6th to 2nd upon leadframe failure. - There are 2 codes locked in: U0452-82 and U0121-00 - The dealer did SOMETHING with the pano sun room, maybe replaced? Not sure. When I asked the dealership how flexible they were on price they informed me they were a “No-Haggle” dealership. Something that until that point had not been disclosed and I cannot find on their website. It is also just a low accountability move by dealers, in my opinion, it’s the “easy button.” Either way, at that point I told the salesman that I guess I would go home them. He asked what issues I had with the truck, I gave him the list above and he wrote down what seemed like all of the issues. He said he’d get a mechanic to take a look and have a chat with me. After a long period of waiting and just being left in the dark on what was going on, I texted the salesman that I was going to head home. At this point it was almost 2pm and I had another 4 hour drive ahead of me. He caught up with me, had the mechanic speak with me, and this is where it went even more sideways. The mechanic assured me what I was seeing on the transfer case was not fluid leaking from the transfer case, just “road debris.” Personally, I’d like to know how “road debris” sticks to the transfer case, but not the whole thing just around the mating surfaces of the casing halves. He then, assured me the two codes (which could indicate a CAN bus communication issue, or a blown fuse) were just issues with the PCM and it needed flashed at a ford dealership. When I tried to argue this he just assured me his code reader was more expensive than mine. When I asked about the vibration, that I was very specific about, I was told that he “got it up to 70mph” and there was no vibration. They wouldn’t test drive it faster than that because the local speed limit. Guess if you buy this truck you should just stick to 70mph or below. All my other concerns were largely ignored. When I got home and cooled off, I reached out and asked if since the experience was what it was, they would refund the deposit as a show of good faith, which they declined. Heed the warnings of the negative reviews. I’d not recommend this place to friends or family, I suppose if you’re local it may be ok, but if you’re traveling to this dealership from a ways away…just don’t. Don’t waste your time or money. They’re sneaky, disingenuous, condescending, they will absolutely sell you a truck with problems. If you try to ask about the problems, they will just try to convince you they’re not problems.

Cody is the best and when you think of professionalism I - Elloree

Cody is the best and when you think of professionalism I think of Cody. He helped us get all our recommended servicing done that our other dealer never went over.

Bones has been the salesman for all of my purchases from - sharoncaskey21

Bones has been the salesman for all of my purchases from Lou Fusz He is worth his weight and goal. He’s the perfect salesman.!!! he is definitely#5 His his knowledge,professionalism, and patience are are a tribute to this dealership Love your bones!!

This is a really bad time to need to purchase a new - mattnmegmom

This is a really bad time to need to purchase a new vehicle, but I had gotten to the point of not having a choice. Juliana Gillotti, Sales and Leasing Specialist really was so patient and spent the time to work with me to allow me to find the exact vehicle I was wanting/needing. I really appreciate the time and effort she showed in assisting me in the purchase. She was friendly and made the experience actually fun! If you are in the market for a new vehicle and/or a Toyota, I would highly recommend Juliana at Jay Wolfe!

Complimentary oil change today. - MikeJacobs1952

Complimentary oil change today.Dave was so courteous and kind.I have had some health issues,and Dave listened with compassion and heart,even suggesting a pain management doctor who has helped him.He got me out quickly and went beyond the call of duty.Fabulous rep of the proud Seeger family.

Rodney and Drew were both wonderful to work with! - jmarcus

Rodney and Drew were both wonderful to work with! Easy peasey and left us both smiling and loving the new vehicle!

My Forester's tire light came on. - Hauschultz

My Forester's tire light came on. After three service stations where the air inflator was out of service, I remembered Fusz, not a half mile away. I pulled, explained my problem. The service manager told me to pull forward. "Only take a minute. Go have coffee!" I stood behind the glass as he went from tire to tire, checked them all, brought them all back up and I went to thank him x100. He went so far as to tell what stations had digital pumps, gave me brand name of a tire inflator he keeps in his cars, and wished me a better afternoon. He told me the light would come off soon. I shook his hands, thanked him short of lottery money and a half mile later, the light went off! This is how service should be. Taking care of the customer first.

Took a pickup in for a recall repair on June 28th. - darrin.johnson

Took a pickup in for a recall repair on June 28th. Asked service people to look into a performance issue and give me a quote for repairs. Heard back pretty quickly with diagnosis and quote. I told them to proceed and asked them how long they would need vehicle. Service attendant said part a available and would have next work day and would get repair completed. Vehicle wasn't need immediately so left it there longer than what they indicated. After four days they said it wasn't ready, to give them a couple more days. After a couple more day I contacted them and vehicle was still not done. When I asked what the hold up was service personal said parts never got ordered, and it would take a couple more days before part would arrive. On July 5 I sent someone to go and asked if vehicle was ready for me to pick up. They replied NO, that part was in but not put on vehicle. There was only one vehicle in shop and no activity on or near it. I waited until Wed the 10 and called and asked if vehicle was completed and ready for pick up. Once again they replied NO, need a couple more days. Monday morning July 15 drove to dealership to inquire about vehicle. They told me that technician was on vacation for two weeks and i would have to wait until they returned. I demanded that they find a technician to complete the repairs on my vehicle and have it ready to pick up by wed the 17th or provide me the parts and i would complete it myself

The last two times we have been to Matt Ford we have had... - tigerfanruss

The last two times we have been to Matt Ford we have had bad experiences! We have left both times and went to other dealerships and gotten what we had asked for on trade in! Both times they tried to steal our trade in and both times we walked! Each time they said good luck getting better deal! Both times we went elsewhere and I received over $3000 more for my trades! Unbelievable experience! Then when you say something to them they have a million excuses!

I bought Toyota Prius, Angel Snow started talking to us... - destiram2000

I bought Toyota Prius, Angel Snow started talking to us but John completed the process. John is an amzing guy, very frinedly and polite. We are happy with his customer service and we will recommend this dealer for our friends and relatives. Over all very good satisfaction visiting ARC Store. All The Best Angel and John. Sincerely, Desti

THIS PLACE IS A TOTALLY SCAM. - hagan_heather1

THIS PLACE IS A TOTALLY SCAM. I BOUGHT A BRAND NEW 2022 KIA SELTOS PUT MORE MILES ON IT FOR THE TEST DRIVE. AFTER PURCHASE IT ALMOST IMMEDIATELY HAD PROBLEMS. All the warning lights would randomly come on and not go off. When I called the service department about it, they said it's not " throwing any codes" we don't know what the problem is. What??? It took the car freezing up on the highway when one of the warning lights caused my car to shut down and my husband losing his xxxx on the service department for them to figure out the problem was and fix it. Called them today because I noticed the foam tape seeping up from in between the window and the dash. Telling them I needed them to fix it because they were the only ones to remove the dash. They told me they didn't know what the problem was and it might not be covered by my warranty. What??? They removed my dash, they didn't do the job right the first time and replace the foam tape correctly!!! Now they want to charge me for their incompetence. Run far and fast do not go here!!!

Andre went above and beyond to make sure what I was - Laura Brosch

Andre went above and beyond to make sure what I was promised was done. He cares about providing top notch service to Spirit Lexus customers. He deserves a raise and a bonus!!

IM PJ AND I HAD A GLORIOUS EXPERIENCE COMING INTO THE - Paviellejones942

IM PJ AND I HAD A GLORIOUS EXPERIENCE COMING INTO THE HOLLYWOOD MOTORS. MR ANDREW AND MR DREW ASSISTED METO THE FULLEST. OUTSTANDING WORK OF ACCEPTANCE, THEY MADE A WAY TO WORK WITH ME IN THE MOST CRUCIAL HARDSHIP OF MY SEARCH. THE COMMUNICATION, WAS EXCELLENT!! THW HARD WORK DEFINITELY PAID OFF BIG TIME. I SO APPRECIATE THEM TO THE FULLEST. IF YOU ARE IN NEED OF A GREAT DEAL AND CAR. DONT BE AFRAID TO PULL UP ANS SPEND YOUR PAYCHECK WITH THW MOTORS OF BEST.

I love this dealer ship for many reasons first starting - Adriana sos

I love this dealer ship for many reasons first starting at the costumer service I love the help and I love the car prices with down payments!

"Exotic Motors made my car-buying experience truly - smith3

"Exotic Motors made my car-buying experience truly exceptional! From the moment I arrived, the team was friendly, attentive, and clearly knowledgeable about their inventory. They have a fantastic selection of luxury vehicles, each one pristine and well-maintained. My salesperson took the time to understand my needs and walked me through every option with patience and expertise, making sure I felt completely comfortable. The financing process was seamless and efficient, and they worked hard to get me a great deal. I couldn’t be happier with my new car and the service I received at Exotic Motors. Highly recommend them for anyone in the market for a luxury vehicle!

I had the pleasure of connecting with Thomas today after - Tylsmi1029

I had the pleasure of connecting with Thomas today after months of searching for a vehicle that would fit the whole family with twins on the way. He was wonderful, respectful, and never made me feel like I was being pushed to by. He got me in the vehicle I wanted and at the price I wanted. This was days after I was told I’d need thousands down to get to the payment I wanted. Justin also worked very hard to get me where I needed to be. He was just a wonderful and respectful as Thomas. It’s the best car buying experience I’ve had.

Eddie and Stacey were amazing and worked hard to get me - Ashley Kimble

Eddie and Stacey were amazing and worked hard to get me in the car I wanted. Eddie was very through and made sure I understood everything I was signing. I definitely recommend JD Byrider to others.

Extremly Helpful!!!! - jason12

My salesman, Mike, who deals in the Internet Sales side of the dealership, went above and beyond!!! I have to have a breathalyzer in my vehicle which adds many hoops to jump through when it comes to purchasing new car. Mike work with me and seemed to understand what all had to be done in order for me to get this car. He even drove the new car to the "breathalyzer" auto service which is over a hour away just to make things so much easier on my wife and I! Cant thank you enough!!!

My daughter loves her car Dakota did a great job finding... - Nancy Garver

My daughter loves her car Dakota did a great job finding the right car for her

When the engine blew in my truck, I had it towed to - caldwrd

When the engine blew in my truck, I had it towed to Bayird West Plains. Since I live 11 hours away, I figured I would trade it in on a new truck. After negotiations and agreeing upon a price, all that was left was to fill out the paperwork. When they came back, they informed me that the price was going to be $2,000 more than what we had agreed to. These guys were really trying to take advantage of a guy that was broke down a long way from home trying to get home for Christmas. I have tried to talk to the GM on many occasions but he refuses to take my calls or even respond by email. Beware of doing business with these guys.

Everything went well and it was a very pleasant - easydogdogsugar

Everything went well and it was a very pleasant experience. The office was clean and relaxed

Dave Brown was my salesman. - kentjohnson2428

Dave Brown was my salesman. He was great to deal with on buying a car. No pressure whatsoever. Would buy from them in the future.

This dealership is not honest at all. - Sdima

This dealership is not honest at all. Bought a car to find out they erased the codes for a bad transmission. Also found the shocks and struts were bad even though a safety inspection stated all was good. A lot of fraudulent activity going on at Import Motors. Save yourself the headaches and financial misery by staying away from this dealership.

Sales was awesome. - Chemhauler

Sales was awesome. Very good experience. Very knowledgable and accomidating. Pleasurable experience all around. Would recommend to anyone

Great place to buy a car! - bcooktina

Great place to buy a car!! The team works together well and will get you in a car. A huge thank you to Chris for working out my finances and getting me a very good deal on my car. If you’re looking for nice friendly people and a great car please come check them out asap.

Worked with Mike Bozzi , he was amazing and made sure I - Silvey.kristen

Worked with Mike Bozzi , he was amazing and made sure I got exactly what I wanted !! Thank you so much!

THIS PLACE IS A SCAM THE ENTIRE COMPANY THEY SELL RINKY - Nunya

THIS PLACE IS A SCAM THE ENTIRE COMPANY THEY SELL RINKY DINK CARS TO VULNERABLE PEOPLE, AND DUMP A HONKER ON YOU WITH NO REMOSE THEN DONT EVEN BOTHER TO REPAIR THE JUNK CAR THEY SOLD YOU SAVE YOUR MONEY AND TIME GI SOMEWHERE ELSE OTHERWISE YOU WILL BE MISSING WORK AND SPENDING HOURS AND HOURS IN THEIR SERVICE LOBBY TRYING TO GET THE RINKY DINK BROKEN DOEN CLUNKER THEY SOLD YOU FIXED THERES NEVER ANYONE IN THE SERVICE DEPARTMENT AND THEY DONT ANSWER PHONE. DONT WALK RUN AS FAST AS YOU CAN TO ANOTHER DEALER THEY WILL SCAM YOU BEWARE THESE ARE SCAM ARTISTS WHO WILL SELL YOU A CLUNKER JUNK CAR WITH NO REMORSE

Was a great experience buying a car from here. Irfan was... - Vmoreland

Was a great experience buying a car from here. Irfan was really busy, but made time for me and my wife when we were looking for the car she wanted. Very happy with our RT CHALLENGER!