Great experience, superb customer service! - FollowerOfJesus
Besides the whole length of the process of getting a new car, which probably takes a while anywhere you go, everything was terrific! Kevin and Andy deserve raises!
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my service experience - signgoddess
It was as it always has been and as I expect it to be for the future--great and everyone treated me appropriately and with genuine friendliness
We experienced trouble with our truck while on vacation - Lucky Dog
The service department at Fallon Ford was very professional and understanding of our problem of being on the road and having car trouble. They got our truck in, even though it wasn't a Ford, accurately diagnosed the problem and ordered the needed part through the fastest supplier. If I lived in the area I would buy a Ford just because their service department is awesome!
Terry is an asset to any dealership or company. - CYNTHIA ROBINSON
A few years ago my husband met Terry at the Hyundai dealership, where he was working prior to Ford. He had a great experience & was very satisfied with Terry's genuine and helpful nature. When we decided to trade my first Explorer in for an F150, we were delited to find out that Terry had joined the Gaudin team! Once again he assisted in getting me into an F150 that I was very happy with & provided superb service. He is always very sincere & listens to what you're requesting in a vehicle, as opposed to other salespeople who just want to make a sale. When my truck lease was coming up, we went back to see Terry yet again to get my current 2018 Explorer. We will continue to go to Terry for our future vehicle purchases because of his superb service!
A surprisingly pleasant experience. - JLCALKINS3
Everyone we dealt with was knowledgeable and professional. They took their time to make the deal comfortable for us. They've been great since the sale as well, answering questions quickly etc. I have already recommended Jones West to my friends.
Bob rattled off facts about Ford trucks and compared them to GMC like it was second nature. He has obviously taken the time to really learn about Ford and is clearly a believer in what he is selling.
Jill & Allen
Clockwork Sale - Don'tpressurePat
I had looked before, decided I wanted to drive a 150 , 4 wheel drive used truck with turbo charge. Here came the salesman as I looked around, introduced himself. He asked "exactly what was I interested in and what features was I looking for? I was glad to tell him and he knew just where to find the criteria I outlined... no BS, no superfluous questions. Thereafter he kindly offered practical information and let me think and evaluate, drive.
The vehicle WAS exactly what I asked for and nothing but clear answers all of the way. There was no fumbling with the followup calculations and he encouraged us to go home and evaluate what our possible trade-in was worth and said a refundable deposit would hold the car until the next day. So we deposited and made appointment for next day. Brian did nothing to "turn off" our impression of him and just allowed us to make our own decisions, always ready with knowledgeable answers to questions. Tom stepped in to do the final paperwork most efficiently and meanwhile Brian had new vehicle prepared, set up our phones to blue tooth, keys all of the physical change over details when we bought.
Awesome dealership - Marnie
If you are in need of a new vehicle or RV go see Dave! Best experience we have ever had, quick and stress free! Thank you Dave! Marnie
oil change/check up - Lindat
friendly professional service that exceeded my expectations. We were early and taken in right away. The service didn't take long and the price as within what we were told.
Bought a truck - Pauliewaug
Kelly Ruddle was very thorough with our new purchase. I’ll be going to see her to buy another truck I’ll be looking forward to working with Kelly again
Great deal on a new F-150 Pickup truck - Truck man
I shoped around all over from California, Arizona, Reno and Las Vegas, NV. I never was offered the type of deal I got from the Lee family dealer ship in this small little hicka billy town where the girls are as mean looking as the old miners in the 1920's. I dealt with a young good looking gentelman by the name of Kraig Lee. I told him if he could get me a certain colo truck on the options. He did a locater and had me what I was looking for the next day. I could not believe that a dealer ship would go the extra 300 miles to make me a better deal than the 5 Ford dealerships I had visited.
With service like this I hop to deal with these honest hard working Lee boys on my next purcahse.