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Erik Watkins is our salesman very helpful ,... - Benrow06
Erik Watkins is our salesman very helpful , knowledgeable, respectful , accommodating and highly recommended . And I’m looking forward to work with him Again.( My next car Bronco).
Top Reviewed Specialists At This Dealership
Internet Sales & Leasing Consultant
While I know their job is to sell product, I never felt... - damarrone
While I know their job is to sell product, I never felt like I was being sold. They were communicative and answered my questions when asked fairly straight forward. Looking forward to experiencing their service side when the time arrives.
Sales & Leasing Consultant
Commercial Vehicle Consultant
Despite some reviews referencing Jone West Ford and maybe... - Smitty
Despite some reviews referencing Jone West Ford and maybe their employees, Corwin Ford is not Jones West. They are much different and better.
I purchased/ordered a new truck. I don’t buy new very often and rarely deal w dealerships, but this purchase was a pleasant experience. Chris Winberg was great and helpful. Despite some confusion in the sale discussion and process, he and his manager put it all together in a great way. Their concern for making it right and putting the customer first is what makes this review so easy.
Corwin is nothing like the former Jones West because of the great attention and service Chris provided.
General Sales Manager
They were wonderful, my truck overheated and even though... - linda arata
They were wonderful, my truck overheated and even though I didn't have an appointment they got it in as fast as possible which was heat as it was 100° and I had my sofa with me
They are the absolute best when it comes to custom... - DBlank
They are the absolute best when it comes to custom service. Friendly Ford will move mountains to have your vehicle in top shape. The managers Bill and Chris are outstanding examples of complete customer service. Thanks for following up on my request and even if I showed up a month later you both had everything documented. Chris handled my request, which was complicated,within minutes.
Representatives like Bill and Chris is why I have purchased 3 vehicles from Friendly Ford.
Gentlemen, thank you.
Made me wait 2 hours for a oil change. Then told me it... - lsb13734
Made me wait 2 hours for a oil change. Then told me it would be another 2 hours. One of the service advisors started to argue with me and then call me a fn
xxxxxxx. Took back my car and left. This man needs to be
Terminated. I'm a senior citizen and do not need to disrespected.
Terrible. My car died at 55,000 miles. It’s covered under... - 2 boysmama
Terrible. My car died at 55,000 miles. It’s covered under warranty which also covers rental car costs. But only after they diagnose the problem which won’t happen for7-10 days. So until then they told me I was xxxx out of luck. And if they will cover a rental it has to be a Ford from the place across the street that has no fords available. Thanks for nothing. My vehicle is a xxx and so is the customer service!!!
Great deal on a new F-150 Pickup truck - Truck man
I shoped around all over from California, Arizona, Reno and Las Vegas, NV. I never was offered the type of deal I got from the Lee family dealer ship in this small little hicka billy town where the girls are as mean looking as the old miners in the 1920's. I dealt with a young good looking gentelman by the name of Kraig Lee. I told him if he could get me a certain colo truck on the options. He did a locater and had me what I was looking for the next day. I could not believe that a dealer ship would go the extra 300 miles to make me a better deal than the 5 Ford dealerships I had visited.
With service like this I hop to deal with these honest hard working Lee boys on my next purcahse.
Called the company first and spoke with a sales... - Magnum
Called the company first and spoke with a sales professional named Jessica who was excellent over the phone - but they didn't have the vehicle I wanted. It's June 2021... so we're in the middle of C19 shortages for everything in the world... including people (labor) and cars.
Over the next couple months I worked with Jessica, Robert, Casey (Maintenance), Albert, and even Mr. Gallagher himself... and they all bent over backwards to both help me, and make sure I ultimately ended up with what I wanted.
I have purchased hundreds of cars over the years - usually cash, I rarely finance, and I can write I was extremely surprised to find this type of service in Elko, NV. This is easily the best service I have ever received from a car dealership - ever.
Newly retired, registered nurse bought an RV and my... - Nature nurs4u
Newly retired, registered nurse bought an RV and my engine light came on. I was going through from Yellowstone traveling down to the West Coast for my first time and very discouraged to see my engine light on. I don't know how to heal a car and I had to go somewhere that I could trust. I went to the grocery store and everybody told me to go to Ford Ken Garrif dealership and they'll help you right out. I found it easily, drove right up met with the diesel mechanic Christian and immediately hooked me up to find my problem and was out of there within 30 minutes. When I went through salt lake City I saw Ken gariff we can help you all over poster boards up and down the highway from Yellowstone through salt lake City. I thought don't know much about that dealership but I do have work trucks but the new RV I had was not a Ford truck. I thought no way can they help me. Broke down in mesquite check engine light and that's where I had to go to get help. They treated me like I was part of the family. Alone and stressed and worried as well as discouraged. Christian the diesel mechanic and the management were awesome people. It was 112 that day and Christian did not have air conditioning in his garage all I can say is my guardian angels from Ken Gariff Ford in mesquite deserves air conditioning. You would have guessed they are the happiest people on that team. Friendly easy and cool-minded people. I was not taking advantage of and I observed nothing but professionalism. The management was awesome the people were awesome. Yes guardian Angels do exist even at car dealerships