26 New Hampshire Ford Dealers

The dealership was very helpful and fair I felt good - timothykelly807

The dealership was very helpful and fair I felt good after my purchase I liked the no haggling no fees process would recommend to a friend

Service write up was quick and easy. - ichabot

Service write up was quick and easy. Breakfast in the cafe was great. Repair information and vehicle wash was great

Have been with this dealership for years. - BobH

Have been with this dealership for years. I trust their expertise when it comes to doing work on my vehicles

Extremely welcoming staff in a very pleasant environment. - Tinkbaileynh

Extremely welcoming staff in a very pleasant environment. I appreciate the detailed explanations of my cars needs with no pressure. I especially am very impressed with Vickie Kaspszak whose warm and welcoming presence makes me feel confident about the decision decisions I have to make. She is an asset to Grappone Ford because of the way she treats customers and her expertise in explaining the process. I feel that I get the same type of service from her that she would give two members of her own family.

Great experience. - Fordsusan55

Great experience. Listen to my needs and apply it to the right vehicle for me.

Steve Landers and Tyler Martin found me the perfect - hollynina85

Steve Landers and Tyler Martin found me the perfect vehicle to replace my old one.

I was looking online for several weeks looking for a new - CrazyRobCustoms

I was looking online for several weeks looking for a new F150 when I came across the one with everything I wanted. I decided to go buy on a Sunday around 3pm. i walked in and met Mike " Salty" Saltman. I can't say enough about how relaxing and pleasant the environment and the experience was. Mike was great, very knowledgeable. Stayed past closing to make sure I had all the information I needed. I picked my new truck up two days later. The finance experience was excellent and fast also. It was my first visit to Salem Ford, and it won't be my last. Thanks Mike!

8/21/2025. - DrB B

8/21/2025. I entered the dealership and was met at the door and connected with Anthony the sales representative. My challenge to Anthony was I purchased a car three weeks earlier in under two hours, and I wanted to be in and driving away with a New F350 that Saturday at 2 pm in under 3 hours. Anthony started the timer on his cell phone. Anthony showed me four F350 and covered the details of each indepth and focused on my needs as a buyer. During the process, Anthony shared his prior military service with me. I was dealing with a fellow veteran. With Anthony’s help, I decided which F350 was right for me….in 43 minutes according to Anthony’s phone. We quickly agreed on a price and began the paperwork prep process which took 75 min. We finalized documentation while the vehicle was gassed and prepped. Anthony surrender the keys to me after pulling my new ride up to the front door, washed and warming up. I passed along my appreciation to Anthony and the Sales Manager for the prompt, courteous and streamlined service they provided over the past 2:40 h. Anthony at McFarland Ford in Exeter NH, Thank you again for a great buying experience and helping me locate the 2025 F350 that left the factory with my name on it!

Dave was outstanding. - Kingwjoel

Dave was outstanding. Was a great experience working with home. Had always returned emails and phone calls in a timely manner. Thank you

Had a great truck buying experience at Nucar Plymouth, - dwmason48

Had a great truck buying experience at Nucar Plymouth, Zack was outstanding in every way, no pressure sales tactics. I hadn't bought a new vehicle in over 17 years and was a little apprehensive about it. The whole transaction was seamless. Zack and his associates were very professional and accommodating. Thanks for all your help. Pat and Don Mason

I recently wrote a bad review but since then this place - Spider

I recently wrote a bad review but since then this place stepped up help me out got me on my way the owner and one of the salesmen explained what had happened in the miscommunication I thought it was very awesome of them to do that and I changed everything in my first review I do recommend this place

The dealership at Hillsborough Ford was not as stressful - nancy

The dealership at Hillsborough Ford was not as stressful as I had anticipated. We had previously purchased an Explorer from them and knew we wanted to use them again. Everyone at Hillsborough is wonderful and we are happy to return.

AVOID AT ALL COSTS. - sgro.chris

AVOID AT ALL COSTS. I rarely leave reviews, but my experience with Best Ford in Nashua has been incredibly frustrating and concerning. Been servicing my Ford for years at this service center, everything from oil changes to routine service items. In April, I brought my 2022 Explorer in for a $2,000 out of pocket repair (sun shade). Upon receiving the vehicle back 5 days later, the repair was not only failing, the techs working on the car broke numerous other parts on my vehicle including, but not limited to: 1/ Interior pillar trim left loose/rattling 2/ Damage to the seatbelt trim causing the seatbelt to fray 3/ Third-row power functionality no longer working 4/ Cargo lighting failure 5/ and general sloppy behavior with leaving behind screws, a headlamp and even a tool in the vehicle upon returning to me. After escalating the issue, the dealership took the vehicle back again for 10 calendar days. During that process, I was informed additional damage had occurred to the headliner during repair. I was told the vehicle was otherwise "safe to drive" and picked it up - only to discover water leaking into the third-row area immediately after going through a car wash. The vehicle has now returned to the dealership yet again for another issue that did not exist prior to service. I'm now in contact with Ford Corporate to escalate the matter. I understand that repairs can sometimes be difficult, but accountability, communication, and quality workmanship matter - especially when customers are paying significant out-of-pocket costs and trusting a dealership with their vehicle.

Just in for service. - rich53

Just in for service. Very pleased that Joe Reardon is back as a Service Manager. He has taken excellent care of me for many years. Have been an Autofair customer since 2012 and have sent many friends and family to the Dealership and will continue to do so.

Good service, great people …easy to get a appointment. - Wentworthmoody1

Good service, great people …easy to get a appointment..what more could you want in a dealership !

Today I called Lebanon Ford about new Ford Edge - frechettd

Today I called Lebanon Ford about new Ford Edge availability since I was coming from 90 miles away. As promised the vehicle was there and ready for me to test drive. I arrived at 2:30pm and test drove the car while they inspected my potential trade in. The new car was exactly what I wanted and their trade in offer was in line with book plus they offered me incredibly good financing. By 5:30pm all the paperwork and transfers had been done and I was on the road home. I hate to waste time so by God if felt good to deal with professionals.

This is, without a doubt, the best experience one could - gwitkum

This is, without a doubt, the best experience one could hope for when in search of a new or used car.The moment we arrived, instead of being "attacked" by a swarm of sales people, we were warmly greeted by Chu Lassor, who encouraged us to take our time and look around and that she would be right there, should we have any questions. No pressure, no sales pitches, she just gave us the chance to look at the extensive inventory on our own. We found a few semi-finalists and then sat with Chu. She offered knowledgeable info about color choices, trim levels and was just so great at helping us to find the vehicle that was perfect and the Sales Mgr. was just as polite and easy going and it was clear that this was a family atmosphere where they are not just trying to make a sale. It is worth the drive from anywhere to actually be treated like a friend and now I know why and how Hampton Ford Hyundai earns so many 5 star reviews, so here's one more. My car was beyond clean and Chu helped us out so much and is such a sweet person. I will absolutely return for future cars, service and just to say "hello". Sincerely, Glenn Witkum Salem NH

Thank you Ann for responding to my post and I can - Tonydubois237

Thank you Ann for responding to my post and I can appreciate the situation regarding specialty vehicles. But, I think you need to look at this from another perspective. Joe customer spends several hours shopping and building a vehicle within a specific budget and gets a MSRP. Now Joe understands its a "suggested" retail price and may differ from the actual price. But when "Joe Customer" brings this MSRP to the dealership he's told he can't purchase this vehicle at that price but has to pay 5,10 or 15k above said MSRP. Sounds a little like a bait and switch doesn't it? I find it unethical and not being truly honest with your customers. I did find a local dealer that will sell me this vehicle at MSRP. They don't feel the need to take advantage of their customers that way. I think thats exactly whats you're doing. Is that 5or10k you make on this one vehicle worth losing potential customers in the future. Just because you can charge more do you really think you should? Personally I think you need to reevaluate how you do business concerning these types of vehicles.

This is my first new truck from MacDonald Ford and could... - rsmsr001

This is my first new truck from MacDonald Ford and could not be more surprised. Trade my truck every 3 years at most stopped and talked with Mary MacDonald and Mark the sales manager with a great price and just a great experience. Would tell everyone to go here for a wonderful car buying experience. Oh yeah I have been using the garage with 100% positive results. Robert M

On 11/1/2024 my 2024 F-150 XLT 3. - Nate G

On 11/1/2024 my 2024 F-150 XLT 3.5L EcoBoost was towed to Ford of Claremont due to it breaking down and Ford of Claremont being the closest dealership within 50 miles. They assessed my truck and found that there was a Technical Service Bulletin for the turbo/intake on the 3.5L EcoBoost. Ethan in the Service Department at Ford of Claremont refused to provide me with a loaner vehicle stating that they did not have inventory. I explained that my truck broke down 3.5 hours from my house and I need a vehicle to get home, conduct my daily functions, including going to and from work, as well as caring for my 2.5 year old child. Ethan in the Service department refused to provide me with a loaner vehicle. I explained that I'm aware that any vehicle on their lot can be put into loaner status and he stated that wasn't true. I also explained that Ford has the ability to provide a rental car through Enterprise car rental if they do not have inventory and he stated he'd never heard that before. This repair was covered under warranty, and I was entitled to a loaner, Ford of Claremont refused to provide one for me. My Ford Customer Advocate called Ford of Claremont on 11/4 and directed them to provide me with a loaner, they refused. I picked up my vehicle on 11/15/2024 and attempted to drive it home on 11/16. I made it 35 miles and it broke down again, with the same issues that I had on 11/1. When I called Ford of Claremont on 11/16, the service department was closed and I spoke to someone in sales. He suggested that I drive the vehicle (that was broken down) to Grappone Ford in Concord, and that was the only help he would offer. Ford of Claremont did not take care of me as a Ford customer, they created substantial hardship and stress for refusing to provide me with a loaner or rental while they worked on my vehicle. I had to pay $300.00 to a friend to drive me back to Maine on 11/3, pick me up on 11/15 to get my vehicle in NH and then pick me up in NH again and bring me to Maine when it broke down on 11/16.

Great Customer Service and Selection of Vehicles! - Maggie

I worked with Harold JR and he couldn't have been more helpful through the car buying process. I bought a new Explorer and they didn't have the one I wanted on the lot, so they were able to get me the vehicle I wanted in just a few days. Harold was pleasant, patient and professional through the buying process. I have been back for regular service check ups and their team is efficient and does a nice job! I would highly recommend going to M&M Ford in Epsom, NH!

My 2016 Toyota tundra limited due for it 84000 mile - 2016TUNDRA

My 2016 Toyota tundra limited due for it 84000 mile mateniance. Everything was taken care of in a timely manner. Truck is A-Ok.