very good service. - cherry
Alyse, was so great giving us a very good welcome and clear information about the cars they have. She listened carefully about our needs and expectations. We left the dealer with the right car for us. Gary, in the Service Department gave us a very fine attention and he made sure that the car we bought was in great shape and ready to run. Mark, in the Management Office, gave us the right information we needed and great deals for the car protection. We are very pleased and satisfied.
Top Reviewed Specialists At This Dealership
Great services - DJSAGA718
if you need a car Brooklyn Mitsubishi can put in one. this is my second time coming back an one again these guys never faked on me yet.
Excellent Sales Department - Dina Erne
I specifically worked with Rick Riola and I could't be happier with my results. He was very patient
since I was unsure what I really wanted. In the end I got a great vehicle that fit my budget.
The extra customer service and making sure I was happy with every aspect of my experience was a plus too!
Amazing Car Buying Experience at Your Dealership!!! - Angie Beane-Howard
Amaury, our salesman and the entire staff was very friendly and professional. My wife Angela Beane-Howard who leased the SUV from your dealership was extremely happy with her overall experience from start to finish.
Mr. Ray Torres saved the day! - Ivana Reimer
I called and set up an appointment with Pamela to see a 2012 Mustang. When I arrived I was greeted by Mr. Torres. He immediately took care of us. Pamela was no where to be seen, nor did she have the car prepped prior to our arrival.
There was a series of mishaps in viewing the car from missing keys to a dead battery. Mr. Torres worked tirelessly to correct the issues. With some patience on both sides, we were able to drive the vehicle and finally ended up reaching a more than fair deal on the price of the vehicle. After the deal was settled, we had a few more hiccups in the final steps. However, Mr. Ray Torres take care of us at every step. Through his professionalism, we are the proud owners of the 2012 Mustang. If you are thinking of buying a used car visit Mr. Torres at Victory. You will be in good, trusted hands!
Brian Sheedy - New Car Purchase - Anna
A month ago I walked into your dealership and had the pleasure of meeting your Sales Manager Brian Sheedy.
As I wanted to be sure that I was purchasing the right vehicle for myself, I had returned on several occasions to speak with Brian and to test drive the vehicle. On all accounts Brian was patient, understanding, personable and extremely knowledgeable about the vehicle and warranty information. I purchased my 2015 Mitsubishi Lancer as a direct result of working with Brian.
I would 100% recommend my family and friends to shop Dutchess Mitsubishi and to work with Brian on all future vehicle purchases.
I also had the privilege of working with a young man who processed my paperwork for the vehicle (please forgive me, as I do not remember his name), but he was very informative, organized and took time out of his schedule to go over all aspects of my vehicle with me.
Unfortunately, the only drawback to my experience was dealing with your Finance Manager. I felt the he was rude and lacked any compassion or understanding for my situation and was unwilling to seek other avenues or alternatives to assist me. The truth is, ONLY after speaking with Brian again and ensuring that I would not have to deal with the Finance Manager directly, did I decide to make my purchase. Brian truly went out of his way to assist me.
Thanks Brian for making my decision easy!
~ Anna Burns
Awesome Buying experiance - Timothy5665
Sam Hersam was great at Burdick Mitsubishi!! The car was always ready for me to come and test drive it. Even allowed me a loaner car while they switch my snows to the new car. I would highly recommend Sam and Burdick Mitsubishi! This would be my second Lancer purchase from them and both experiences were fantastic! Thank you Sam, Mike, and Mike!
Noelle was wonderful - Tammy Tedrow
Best car buying experience ever . Staff is knowledgeable and friendly. Noelle made sure I was getting exactly what I wanted .I would definitely recommend this dealership
Awsome Experience - charles a avery
went because of an ad i heard on the radio expecting there was gonna be some fine print but to my surprise there was not it was the easiest experience buying a car i have had and i have bought quite a few.
My recent and past purchases - Virginia Angier
I purchased a new outlander sport yesterday at this dealership. This is my third purchase from them. I have always received the best deal possible and have never had an issue or problem. The salesman yesterday ( Matthew Ramos) was excellent. He went over every detail of that vehicle and made sure I had no questions. His knowledge of the car, his friendliness and humor made my purchase enjoyable. The service team has always been wonderful and I have developed a good relationship with all. I have been driving mitsubishi vehicles since my first 2005 outlander. I have owned 2 outlanders and 2 outlander sports. My son is now an outlander sport owner also. Happy family.
Amazing - Jenn
I can't say enough great things about my expirence at Smithhaven Mitsubishi. Jonathan our salesman was super knowledgeable and reviewed everything with us. He made us feel comfortable like we were buying a car from an old friend. So happy with our purchase :)
Great experience - Dgibbs1015
My salesman Freddy was great. I got the car I wanted at the price I was comfortable with! I have got a car from island motsibishi before and I recommend them to all my friends and family.
Outstanding experience from the first encounter! - Vinkia23
From the moment I brought my old car to the service department for an evaluation my stress started to diminish! When I decided to get another vehicle I was offered options that were good for me and tons of personal attention. They were fast, honest, and had me in a new car in less than a week! This dealership treats you like family, gives you a great deal without having to fight for it, friendly service and no stress! They are true professionals that know their business well! Thank you!!!
price and service as advertised - DLM
I had decided after pricing quite a few midsize suvs, that the Mitsubishi Outlander stood out about the rest. The equipment and 10yr warranty package stood out way above the rest price wise. Someone told me that if I wanted to price one, I should call Potamkin Mitsubishi and ask for the General Manager Jack. When I called I actually spoke to Jack. He answered all my questions, gave me an out the door price on my suv, and set the appointment. When I arrived I meet with Jack, he introduced me to the salesman Nelson Nunez, he went over the outlander with me, and 90min later I was driving home. Just like Jack said it would happen. Everyone was so laid back and nice. Great experience
Excellent Dedication To Customer Service. - CarmenB
I went to LaSorsa to service a recalled part for my car. It was my first time there & being a woman by myself at a dealership had me a little anxious. However, Manager John Zahra & Advisor John Irizarry went above & beyond to provide me w/ excellent customer service that put me at ease. My car was serviced promptly & w/ quality care.
Awesome deal - Patty18
The service was great, Chris Crespo was awesome and he took his time to make sure that I was happy.. definitely recommend people to buy from Chris.
Great Service again from Healey - ljr2017
We came in to buy my Daughter a car as her previous car was totaled from a deer accident. I called up Salesman Rob Dana who I had bought from before asking to look at an Outlander Sport. We got there and he had one ready to go for a test drive. We liked the car and he worked very hard to get us the best deal. He found us the exact model and color we wanted. He explained everything to us about the car. Great Salesman. I have had some bad experiences purchasing cars from other dealers but I would buy from Healy again! The whole staff was great.
TERRIBLE RUDE PEOPLE - adfadsadsadfa
Bill in the repair department was a total jerk and completely rude. Not to mention he is incompetent. The guy called me on 2/28/2018 and started yelling at me for no reason. I couldnt get him to stop talking and listen to me. I was attempting to tell him about an error message i had taken a picture of. He would not let me finish speaking.
This is a terrible place to do business with and Bill in the repair department should be fired immediately.
Do Not Buy Here - Killer67
Very shady business practices are on full display at this dealership. Starts with the classic bait and switch of advertising cars at low prices which assume you will finance the vehicle to get advertised price and ends with them deliberately charging a higher price of the vehicle at sale, and being deceitful about disclosing the price charged (they bury it in the finance document). They are scam artists with zero business ethics who look to screw the customer at every opportunity.
This company is the reason used car salesman have bad reputa - sfwfsdf3333
This company is the reason used car salesman have bad reputations. These people are pure trash, absolute bait and switch hustlers. Be warned if you deal with them, you WILL get ripped off.
Car was purchased at Yorktown Mitsubishi, NY inlate... - jrofz24
Car was purchased at Yorktown Mitsubishi, NY inlate November and picked up the following evening. Since it was dark out already, there was a quick inspection. Several months later we noticed a very small piece of molding (worth $50) was missing near rear tire. When the service dept. was asked to replace the piece, I was told I must have been in an accident for it to come off. I explained that there was never an accident nor any scratches or marks in the area indicating any damage to cause piece to come off. They rudely explained to me that it was held in by 2 screws underneath and a rock must have pulled it off. After hearing such a rediculous statement I asked the man how a rock could possibly have pulled the piece held in strongly by 2 bolts off without my knowing and he reponded that there is no scientific reasoning he can give me. The man was rude and treated me as if I was an ignorant woman. He exclaims that the car did not leave his shop without the piece. I understand it was a simple mistake and an easy piece to miss because it was so small. If Mitsubishi really cared about their customers, they would pay the $50 for their obvious error and fix the truck. I will continue the fight with them until it is fixed and would not recommend them to anyone else. Their policies are not geered to make their customers happy. Instead they try and lie any way they can to save themselves $50
In New York
General sales Manager