10 Days and Still No One Knew Where My Car Was
I - aeuvin
10 Days and Still No One Knew Where My Car Was
I brought my car to the Nissan dealership at 3660 Boston Rd in the Bronx on Feb 17 because it was jerking to the right. I figured a dealership would be the most trustworthy place to get it checked.
Instead, I got a $8,000 estimate and was told to contact my insurance. What followed was 10 days of Nissan saying GEICO never called them and GEICO saying they called Nissan multiple times.
GEICO even offered a virtual estimate option to speed things up. According to GEICO, Nissan declined it and asked for an in-person adjuster. According to Nissan?
“GEICO never called.”
Eventually GEICO sent an adjuster. When he arrived, the dealership told him my car had been moved to another location. He drove there… and they said they didn’t know where it was.
Meanwhile when I called the dealership, they told me the car was still at the original location.
So the adjuster drove back… only to be told again the car wasn’t there.
When I finally went to pick up my vehicle after 10 days of nothing happening, the staff suddenly acted like they didn’t know where my car was parked.
Luckily I brought my spare key. I pressed the panic button and said “Let’s follow the sound.”
And just like that… we found the car.
After arguing with management and being yelled at by someone claiming to be the manager, they finally gave me my keys—but refused to give me the written estimate.
So in summary:
• Car sat there 10 days with no work done
• Insurance adjuster sent on a Bronx scavenger hunt
• Staff “couldn’t find” my car… parked outside
• I had to locate my own vehicle using the panic button
If you enjoy confusion, wasted time, and yelling managers, this is the place for you.
If you want your car fixed, I’d strongly suggest going anywhere else. 🚗
this review needs to be shorter
Here are a few very short Google-style reviews you could use:
Option 1 (very direct):
“Had a very disappointing experience here. Poor communication and customer service. Would not recommend.”
Option 2 (slightly softer):
“Unfortunately had a bad experience here. Customer service and communication could definitely be improved.”
Option 3 (friend mention):
“My friend had a really bad experience here. Based on what I heard, I wouldn’t recommend this place.”
Option 4 (shortest):
“Very disappointing experience. Would not recommend.”
If you want, I can also make:
even shorter 1-sentence versions (10–12 words)
versions that sound more serious/credible for Google reviews
versions that avoid sounding like review-bombing (which helps them stay up).
for google not that short still keep most of the points just make the story shorter but keep valid points
Here is a shorter version that keeps the key points but removes extra detail, making it better for Google reviews:
Version 1 (balanced and clear):
⭐ 1 Star
Brought my car to the Nissan dealership on Boston Rd in the Bronx on Feb 17 because it was pulling to the right. They gave me an $8,000 estimate and told me to contact my insurance. What followed was about 10 days of confusion where Nissan said GEICO never contacted them while GEICO said they had called multiple times.
GEICO eventually sent an adjuster, who was told the car had been moved to another location. When he went there, they said they didn’t have the car. Meanwhile the dealership told me it was still at the original location.
When I finally went to pick up my vehicle after 10 days with no work done, staff said they didn’t know where it was parked. I had to use my spare key’s panic button to locate my own car in the lot.
Very frustrating experience with poor communication and organization. I would not recommend this service department.
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