159 Ohio Ford Dealers

Terry was great it was 20 degrees outside and it never - mattmatney316

Terry was great it was 20 degrees outside and it never bothered him like the other dealers we went to. Go see Terry Howard

Preston made the whole process very easy and he was very - Jay Horrigan

Preston made the whole process very easy and he was very knowledgeable on the vehicle I purchased. Very satisfied.

They are friendly, especially our salesman Mr . - GDVHINGENOA

They are friendly, especially our salesman Mr .Paul. Their professional attitude and knowledge of their product is above the standard

We appreciate your service , always knowledgeable and - Robert

We appreciate your service , always knowledgeable and thorough on your service. Always there for us

Very professional yet laid back and friendly. - Joe

Very professional yet laid back and friendly. Tony Henegar was awesome in sales and finance was responsive when I had questions. No complaints!

The service dept. - TIMSJ

The service dept. was fine. They contacted me about a service recall, set it up took care of it all. They were friendly, courteous, and quick about it.

NEW OWNER SAME FACES. - bill baker

NEW OWNER SAME FACES.COCHRAN MAY BE GOOD BUT SAME PEOPLE FROM FRED MARTIN FORD

.Excellent job on our first oil change. Explained - Dctlhurley84

.Excellent job on our first oil change. Explained everything that they completed. That also explained the future needs on our F150, ties and brakes. Thank you for good work! ' l

Thanks Tiffany for your help. - jenningslouis22

Thanks Tiffany for your help. You are always so helpful and professional! And thanks to the whole team!

In my 40 years plus of purchasing vehicles, buying a car - JDB

In my 40 years plus of purchasing vehicles, buying a car became my least favorite thing in life to do. My recent experience with Gary at Valley Ford has reinstalled my faith in humanity, specifically buying a car. Gary and the team at Valley Ford made the experience by far the best and least stressful experience I have ever had buying a car. Gary handled the sale with professionalism, class, and a keen sense for making his customer feel valued, all without the normal stress I have usually experienced buying cars. You all should be extremely proud of your team at Valley Ford of Huron, and rest assured, I will recommend friends and family come to your dealership, whenever they are shopping for a vehicle.

Justin was great salesman. - Nmbr2rick

Justin was great salesman. Took care of me and all my needs. First class. I will be back.

No thrills! - KINGFAMLIY4

No thrills! Came in and told them what I was looking for in a truck. They had the truck. They got the deal done.

Porter's takes care of my agency cars. - Joseph

Porter's takes care of my agency cars. The service I get from them is the best in our area.

Drake was outstanding. - Jinju624wes

Drake was outstanding. He was very knowledgeable. Everything went very smoothly. Would deal with him anytime.

I had a Ford Ecosport and it has a recall and I’ve been - calliea07

I had a Ford Ecosport and it has a recall and I’ve been without a car for about 3 months. Antonio was such a big help getting me into a new 2023 Escape. I wasn’t expecting to get a newer car just wanted to see what my options were. Antonio was patient and I thank him for that.

STAY FAR AWAY! - Mike G

STAY FAR AWAY!!! The only thing worse then their sales staff, is the service department!!! They will be nice when you are buying from them, but if you have a problem, forget it!! Their service department continually missed diagnosed, an engine coolant intrusion into the cylinders for about 6 to 8 months, which is a common problem on Ecoboost engines. WAKE UP LIBERTY!! They are only interested in selling you a car, NOTHING ELSE!! I'm sure they would have been perfectly fine misleading me, until my warranty was up, and I would have to pay out of pocket. The salesman I bought the car from was only interested in selling me something else, and didn't care about the 40k problem he already sold me. I'm so glad I decided to go somewhere else. DEFINITELY WILL NOT RETURN TO LIBERTY!!

Service is excellent, and employees are very helpful and - brianmckee

Service is excellent, and employees are very helpful and courteous. I would highly recommend. Thanks

I had the pleasure of working with Jesse Melick on - bm.tornadoes

I had the pleasure of working with Jesse Melick on purchasing a new to me truck. I looked at a couple smaller mid size vehicles but I told Jesse that I really wanted a full size truck and the options I wanted. He showed me a few on the computer that met my requirements and promptly brought the one I selected to the showroom. He explained the features and operation of the essential functions before allowing me to test drive it. Once I decided to make the purchase, Jesse wrote up the deal and presented it to me for approval. It then went to finance who got me a pretty good rate and completed the sale. The truck was detailed before I took possession. Overall the entire process was fantastic and stress free. Thanks Jesse for the professionalism and courtesy during the entire process.

Awesome Dealership! - shuttinger

Awesome Dealership! They are "just that easy". They went above and beyond to get us the Bronco my wife wanted. Nick Pinardo is awesome and by far the best I have ever delt with. He has a great personality and was very easy to talk to. I have bought a ton of cars in my life and this whole experience was the best ever. The whole process was "just that easy!"

Bob, Brian and Jose were such a great help. - EGARCIA31

Bob, Brian and Jose were such a great help. They worked everything out with me and made sure I got the vehicle I wanted at a good price!

They failed to top off the fluids management has changed - larryesco

They failed to top off the fluids management has changed hands at least once since I've been there last hopefully that helps straighten things out for them.

We used Terry Hendricks Ford because they were close to - Scott.r.bonser

We used Terry Hendricks Ford because they were close to our home and we like a great relationship close bye to for any issues. We were dissatisfied with the no family experience. The other vehicles we purchased seemed to have a dealership that wanted our future participation. Terry Hendricks only wanted a sale. In fact they knew very little about the vehicle we bought and provided inaccurate information. Shame on US for using Terry Hendricks. Look at their comment history! It only shows a few last sales. I will never use Terry Hendricks Ford in the future or recommend them.

I am going to skip to the chase here. - walterbryant35

I am going to skip to the chase here. I purchased a ford f150 xlt on 06/28/25 from John hinderer ford. The process to get to this point was hectic but we won’t go there. I was supposed to receive a check for $318 and change for the recent service I had completed at John Hinderer Honda on my trade-in vehicle. The factory keypad code was not in the vehicle like I was told it was. Since 06/28/25 I have tried reaching out to the “manager” and the “financial manager”. They keep telling me they are working on it. Recently, the “manager” screens his calls and has the receptionist send me to the financial manager who never calls me back, never follows up and never follows through. I spoke to him today about why a $65,000 truck comes with lane keep assistant but doesn’t have adaptive cruise control. I asked him how much would adding this cost me. He said he wasn’t sure but he would call me back in a few. Well, its now 11:30pm I’m guessing he won’t be calling me back with answers to any of my concerns. Monday I will be visiting John Hinderer Honda and will be requesting to speak to whomever took over for John. I have never been treated so poorly and will never again buy from any John Hinderer locations. My calls are getting ignored/screened, my voicemails aren’t getting returned, my money hasn’t arrived, my door lock code hasn’t been found and I can’t get an answer on something as simple as how much something costs. DON’T BUY HERE.

Robert and Ryan were easy to deal with and knowledgeable, - chuckklarejr

Robert and Ryan were easy to deal with and knowledgeable, the truck purchase was easy and hassle free. Never any problems with Cronin Ford of Middletown

I had the best time today! - jmlacy23

I had the best time today! I knew what kind of car I wanted but Matt really helped me pinpoint! He took the time and made me feel valued! I cannot recommend him enough!

Roy's did a real good job showing us around and letting - Jamie

Roy's did a real good job showing us around and letting us test drive what we want!

Today my elderly mother took her 2020 Ford Escape in for - chris64brmc

Today my elderly mother took her 2020 Ford Escape in for factory service. She was treated poorly by one of two service personnel and he was very inattentive to her needs or concerns with the vehicle. After a short time period, she was advised her vehicle service was completed but found no reason for the service display wrench icon, speculating that her oil simply needed changed. This vehicle was purchased new from Waikem Ford & has less than 17,000 miles. She was charged $90 for an oil change & tire rotation. The service rep also failed to deduct a $10 service coupon she presented prior to the vehicle being serviced, promising to make it up to her "next time." After speaking with her today, I can assure the Diehl management team both in Massillon & Butler PA she nor any other member of our family will patronize any of your dealerships again for service or sales. We have long supported the Waikem family of dealerships having lived in the Massillon area for over 55 years. My wife & I personally have purchased over 12 new & used cars from Waikem over the decades but no longer. Perhaps Corinna Diehl needs more stringent oversight of the Massillon operations to ensure the total lack of concern to customers is remedied but any corrective action will be too late for us.

Great online experience! - champellecollins

Great online experience! Fast, easy & Matt made the process seamless! Vehicle was delivered to my home with NO issues! Thank you Nick Mayer you helped me pull off in my dream car.