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Excellent service manager!!! - VIOLET.SPAGNOLO
I originally had issues getting my Lincoln serviced in a reasonable amount of time. Sean, the service manager personally called me twice to make things correct and make sure I was a happy customer. Mr.. Klaben runs an outstanding dealership and its very obvious why his service manager goes out of his way to make certain his customers are well taken care of. There is a reason why they are so busy, they are GREAT at what they do!!
Thank you again Sean for your outstanding customer service!!!
Buying a car - jphillips12
Best experience we have had buying a car. Well worth the drive. We will definitely go back there to buy our next vehicle. Excellent customer service!!!!
Top Reviewed Specialists At This Dealership
Recommend - michaelbagdassarian
Awesome would recommend to Family and freinds Great My purchase was made possible because of your knowledge of the subject cars; the high level of professionalism and service you provided me; your integrity; and the high reputation of your that dealership Thank you
Paul Misch gave us fantastic pricing & customer service! - lyssnr
We were thoroughly impressed by the attention to detail Sarchione Ford gave us! They were attentive & certainly didnt make us feel pressured or unwelcome (like some places). They were excellent on their pricing. We drove 6.5 hours to buy from here & I'd certainly do it again! Ask for Paul Misch when you go, he was great! We purchased a 2019 Ford F350 XLT & he was sure to show us all the bells & whistles.
The best and most trustworthy dealership! - TLR53
Let me start off by saying I work in the automotive industry and I could fill a book with the horror stories I’ve seen happen to innocent, unsuspecting buyers. That said, I know a good dealer when I see one and the crew at Fairway Ford is beyond exceptional!
I’d spent months looking for a 2011-2012 SuperCrew Raptor with specific options in flame blue metallic in CA but all the ones I found were either at a dealer that was shady and would play games or the truck was in terrible condition and not as advertised once inspecting it in person. So I broadened my search and found this truck at Fairway.
I was skeptical about contacting a dealer on the other side of the country, but since they had excellent reviews I decided to reach out to Jaison since his reputation seemed solid. Well let me tell you, Jaison is the most honest salesman I’ve ever met in my life! (Don’t forget I work in this industry) Jaison and the crew at Fairway Ford made me feel like family. I asked a ton of questions (I think the current email count is 55) and we emailed back and forth. Jaison even allowed me to have the vehicle inspected by a third party to ensure it was up to par. After the inspection showed the car was up to snuff, I made him an offer and we were able to meet halfway at a price we were both happy with. So I purchased a plane ticket and went to Ohio from CA.
When I arrived from the airport, Jaison had the truck right in front freshly detailed and gleaming with a full tank of gas! He promptly met me in front, showed me the truck, and allowed me to put my luggage in the truck and we went to do the paperwork.
Normally the finance office is where they get you if they hadn’t already, nope not at Fairway. Chris had me in and out of the office with a gigantic smile on my face, paperwork, and a handshake in less than 10 min. No attempts to sell me undercoating, accessories, hidden fees, fake taxes, delivery charges, nothing!!!! The deal Jaison and I had discussed over the phone and email was exactly what I paid! No games and I received my deposit back on the spot!
The truck took us home without missing a beat!!! We had a memorable cross country epic road trip!!! Fast forward a week later and I realized the door code and the fuel funnel were missing and the spare tire had some damage to the tread from the previous owner. I contacted Jaison and explained my findings, and he immediately responded with an apology and instructed me to go to the nearest dealer to get those items taken care of and send him the bill. I did as instructed and three days later a check showed up in the mail, no questions asked!!!! Normally after a used car sale is done the salesman will try and ghost you after the deal is done, not this one!!! Jaison and Fairway Ford is one of the last few fair and honest dealers!
If you’re on the fence about getting a new or used car and don’t know which dealer to work with, that was me, stop looking and give these guys a call!! You won’t be disappointed and you’ll be hard pressed to find a better deal elsewhere!
THANKS FAIRWAY FORD AND JAISON!!! You guys made my dream truck a reality!!!!
20 Years With Carl! - Janet
I keep my cars for 9-10 years, & they just keep going. I keep coming back because I love the focus when it first can out then the Fiestas! Most of all I keep coming back to Carl Easley! He is knowledgeable about the vehicles but never pushy. Carl always remembers me even if it has been several years since I have seen him. I might have to keep my red pepper Fiesta longer than 10 years because it is the last year for the small cars at Ford. I highly recommend Carl Easley & Krieger Ford. Oh yes, I also in years past owned a pinto & a Mustang convertible.
New Vehicle Sales Consultant
Pre-Owned Vehicle Sales Consultant
Commercial Account Manager/Sales Consultant
New truck - Ilovemytruck
I called Chris and told him what I was looking for. He had a couple of trucks ready to test drive when I got there. I changed my mind a couple of times on which truck I wanted information on. He didn’t hesitate whenever I called and was more than willing to go the extra mile to accommodate me.
New and Used Sales
2013 F-150 - Mp F-150
My experience could not have been better. Drake was awesome, very professional one of the best salesman I have ever worked with. He was very informative and trustworthy. If you want someone you can trust Drake is your salesman. When it is time to purchase my next vehicle, Drake will be the first person that I will contact. I was in and out with a new vehicle in 1.5 hrs, doesn’t get in better than that.
Wonderful. Personable. Extremely helpful - Erose
I had David Cox help me find my beautiful car. He explained it in a way that I could understand since I’m not a car person. He was great and I highly recommend him.
Pressure... None here! - KBryant
I have always dreaded buying new cars..walking on a dealership lot and feeling like a guppie circled by sharks. salesman are always high pressure and they want you to buy what they have on the lot, rather than what you really want. I can honestly say that didnt happen here at Kistler. I was able to look around and a salesman greeted me when i was ready. When i asked questions about one of the cars that the salesperson couldnt answer, rather than winging it, they introduced me to a salesman that had the answers. Steven was extremely knowledgeable about the Mustang i wanted to buy. And he bent over backwards to ensure that i got everything I wanted. I have purchased 3 New vehicles from 3 different dealers in the past 7 years. After this experience I believe i have found the dealer i am going to stick with. Not only was there no pressure to buy but the salesman do not get paid commissions. Which was a huge shocker to me. I felt bad at fiirst thinking the other salesman greeted me and Steven ended up with the sale. But then was told there are no commissions which really explains the low to no pressure buying experience. I have never been one to tell people where to shop for a new car.. but after this experience.. if you are looking for a new Ford, Go to Kistler Ford! If you are looking for a New Ford Mustang Go to Kistler and Ask for Steven!!
Pre-owned Sales and New Car Specialist
New and Used Product Specialist
New & Used Product Specialist
Quick and painless! - Douglas
I did a lot of research on Ford Mustangs and looked at other dealerships and actually went to a few other dealerships and drove cars. I saw this one online and went to the dealership to drive it. James got a copy of my drivers license and I fille I did a lot of research on Ford Mustangs and looked at other dealerships and actually went to a few other dealerships and drove cars. I saw this one online and went to the dealership to drive it. James got a copy of my drivers license and I signed a form and he gave me the keys and I took off on my own to drive it. There was no pressure at the end of the test drive and I told him I would get back with him. A few days later when I told him I wanted the car he worked with me on the price and I was satisfied with the bottom line price. I traded in a Kia soul and they gave me a good price for it and I was only in the finance managers office for not more than 5 minutes signing paperwork. Then I was on my way with my car. It was so smooth and easy and quick. I've bought a lot of cars in the past and I would say this is one of my best experiences if not the best!
Used Car Sales Consultant
Used Cars Sales Consultant
General service and loan vehicle - holland.dean
Dealership has provided vehicle service as they agreed to do along with quality loan vehicles. They have kept me informed as to vehicle needs and services provided. If anyone is looking for a Lincoln product this is the dealership to check out.
Customer Relations Manager
Wonderful service from the team - Olivia
I came in to buy a vehicle and then to exchange a vehicle and I was treated so well. The people who helped me had outstanding customer service. My salesperson Josh Darrah was knowledgeable and patient and answered all of my questions. Jason in finance was fast and great. Jonika was personable and friendly, Josh rice and Zach were very nice. Everyone was respectful and I didn’t feel pushed. Even the manager checked on me to make sure I was happy. I will certainly come back and refer them to my friends and family.
First Class Service - Nick Phillips
Ron and Matt made this transaction painless. They were knowledgeable, fast, straight forward and easy to deal with. I highly recommend their services to anyone who wants to be treated like a valued client.
great day - quiz
The staff where very knowledgeable , and friendly. Will come back for service when needed. When i;m ready for a new truck you will be my 1st stop
Internet Sales Manager
Great experience - Happy buyer
Toby and Pablo were very informative about the truck. I came from 2.5 hrs away. Toby had the truck ready for me to drive. He answered all my questions. He made the whole process quite easy
Great job - collins489
David did a great job for us, answering every question we had and making the buying process an informed one. He was patient with me, and showed me every vehicle I was interested in. He even helped get the trade-in done when my old car's alternator decided to stop working right there in the parking lot. We'd recommend David to anyone looking to buy a car or truck!
Great Service - Bob & Karen
We were treated very well by Kerry Ford. They even fixed something we had taken to another dealer to fix and obviously the other dealer hadn't fixed. We always go to Kerry Ford for our oil changes. They are quick and fair with their prices.
Heather is great to work with - amanda
I have been having issues with my Ford Focus ( everyone at the moment) and Heather my service tech was great to work with. I recently put in a review of ford as the company and how I was disappointed about how ford (the brand) not the dealership was falling the customer. I wanted to make sure Heather was noted for being incredible helpful with my car woes. I was happy to have Mike Castrucci Ford help me with my car. My previous review i did in an email survey was based off my previous experience where I bought my car.
New Vehicle Sales
Pre-Owned Vehicle Sales
Satisfied with the experience. - John Phipps
This was the 3rd vehicle we have purchased from this dealership over the years and are happy with the experience and the car so far.
I just bought ANOTHER car from Todd - garagedoors7248165177
I traded in my Envoy for a Fusion last month. Love the car! I was not the easiest to get approved but they not only stayed within my budget, but called me back a couple days later because they found me a lower payment! Ask for Todd, he'll make sure you're taken care of.
New/Used Vehicle Specialist
New Escape - Kuehnle
We purchased a new Escape a few weeks ago. Dick Barrick was our sales Consultant and as usual Dick was outstanding to work with. Frankly, Dick is the main reason we keep coming back to Beechmont Ford.thanks Sick.
Patient and helpful - MarcyD
What we thought we wanted when we started our car search and what we ended up needing in a vehicle changed drastically throughout the process. The sales staff was extremely patient and helpful along the way. They listened to our needs and provided guidance and suggestions, without being pushy. They were always friendly, and made us feel like we were their top priority.
Great people, excellent service! - Travelin' pair
Service center fixed our tire. Ladies in service are awesome. They were fast and friendly. Best customer service I've seen in a long time. I highly recommend the service department.
Oil change - Zelda
Courteous service staff. Oil change included tire rotation and fluid refills. Also free car wash! No appointment needed and I was in and out in under an hour.
Trustworthy - candyz
The only dealership that I will take my vehicle to for service. I know I can trust Chuck to give me the "real deal" about what needs to be repaired when my vehicle is having an issue. They won't try to sell you something you don't need.
Excellent Experience- Tom Jr went the extra mile! - gobrowns12
I recently purchased a Ford F150 (my first truck!) from Mark Thomas Ford. This was my first vehicle I bought from them, and after my experience I will be a long time customer. Tom Jr. made everything simple, and I felt like I was a priority to him. He got back to me quick, and was up front about everything. What impressed me the most is that he realized how special this buying experience was, and he wanted to make it perfect for me. Just to sum it up, I watched him go into the service department and he helped put my bed liner and vinyl cover on. He was in the back of the my truck getting his hands dirty when he didn't have to. I look forward to working with Tom in the future!
Very Customer-Service Oriented! - CynthiaC
It has been over 30 years since I have purchased a new vehicle, so I had a bit of sticker shock. But the folks at Mathews were so professional, accommodating and worked with me on the pricing. The sales manager, PJ, went above and beyond to make the deal work for me. And then on top of that arranged for a spray-in bed liner (since I bought a new truck), and installed the tonneau cover that I bought online free of charge. They, so far, have been very easy to deal with and I can't say enough good things about them. I would, without a doubt, highly recommend Mathews Ford for anyone looking for a new or different vehicle.
Professional, friendly and convenient - dks
Staff was professional, friendly and courteous. Everything done in a nice, timely manner. I arrived early but was taken in early and service completed very timely.
Financial Services Manager
Klaben Ford Lincoln
Klaben Ford Lincoln of Warren
Sarchione Ford Of Waynesburg
Terry Henricks Ford
Sales & Leasing Consultant