31 Oregon Jeep Dealers

I had outstanding experience at the dealership from start - sam12lbc

I had outstanding experience at the dealership from start to finish. The Staff particularly Jeremiah Ostrander, were incredibly professional. They were knowledgeable, Transparent, courteous, patient, well informed and made me confident, at ease throughout the entire process.

We hauled my vehicle over to Newberg on Sunday afternoon. - menace72457

We hauled my vehicle over to Newberg on Sunday afternoon. Let a message on the drop of envelope. I rec'd a phone call early Monday morning from the service dept indicating that they would be pulling my truck in to the service bay that morning. Approx 2 hrs later I rec'd a call letting me know that my truck was ready for pickup. They were quick and thorough in diagnosing the issue. Thank you again Newberg Dodge.

My 2020 Ram 2500 had an exhaust system failure where the - Greg

My 2020 Ram 2500 had an exhaust system failure where the system failed to regenerate and continuing to drive it was not an option. The truck was dropped off just before closing on Tuesday night. I got a call mid afternoon mid Wednesday saying it was ready to go. Thankfully it was under warranty and many parts were replaced. ⭐️⭐️⭐️⭐️⭐️ to Trevis, the service manager, his crew and the parts department. I did not expect it back this fast but most thankful that it is. Thanks to all those who had a hand in getting my truck back on the road

Just wanted to say thanks, to Bryan and Cameron at - Al

Just wanted to say thanks, to Bryan and Cameron at Roberson's for taking care of my truck.

Best car buying experience I've ever had. - Keith97freeman

Best car buying experience I've ever had. Juan was so easy to work with and never pushed what so ever. He knew every feature of the car and wanted to make sure we were happy start to finish. Matt in finance made literal magic happen. I got a brand new car without having a 800 credit score with a reasonable interest rate and ZERO down. I wish every car purchase went this smoothly. It literally took an hour at most and we were on the road. Buying your car from Auto Ranch is worth the drive. It really really is.

The guys there are a real help they went above and beyond - BrandonR

The guys there are a real help they went above and beyond to make sure I got what I wanted, super friendly and they want to make sure you’re happy when you walk out.

In short words, AMAZING AND GODSENT! - keotiasmith84

In short words, AMAZING AND GODSENT! Thankyouuuu 🥹💗🙏🏽🤞🏾💪🏾🎉 I was down and OVER the process of car shopping. This company, Thad and Coalton specifically restored my faith. Now I have an SUV that my family can depend on! A true prayer answered! Again thank you to this hidden gem!

Kayla Bruno was instrumental in my online purchase of a - DisabledVet

Kayla Bruno was instrumental in my online purchase of a new 2023 Pacifica Platinum Hybrid. I live in Florida and Kayla personally sent me pictures/video of my vehicle. Her team scheduled transportation and one week later my car arrived damage-free to my home.

where to start. - Koviatt

where to start. Told 72hr took 2weeks.told need extra labor due to prior tampering/ until i told them im original owner then Omar confessed they broke a part-said couple days, several times.no rental due to non warrenty work even tho they broke part.I GOT FEES back from rental i had got else where only because i pointed out that fact. Still charged $1000 more than quote.i provided parts for non warrenty work and had recal done also.After 2werks of calling and being told basically xx about the part they broke not being there yet- i did my own inquery and found out was on natinal backorder and not available until June 16th - service date was march 28. Why not just tell me truth from the start ?? Ooh Because no rental car !! String u along just like i read on another review. Reason they told them good until 100k is that is there end of warrenty..So i pick up jeep on 16th finaly . Was not until 2oth(fri) i look Under hood before going to Bend on weekend..FOUND 3 Different locations -MISSING BOLTS, and every clip for wire harnesses were Un Done - COOLANT LEVEL in the container was way below EMPTY . Look in and see it just enough to cover the hole in middle. Then Found another 2x missing bolts . And OMG Missing Right Side Fuel Rail cover ( heat sheid bassicaly - main engine cover insulation now is sagging in middle also. I called and texted Omar Vargas several times and sent photos and videos . No Reply until Monday morning where he rather chipperly said on voice mail, sounds like you didn't like our services much , give me a call.. Well xx no I'm not dealing with him ever again.. go look on your workbench and should see an Engine cover and 5 bolts . So i went and bought the cover from Dick Hannahs jeep in Vancouver and the only two bolts they had in stock .$48cover n $5 each bolt . Had my own cooolant already and used 1/2 jug of that .. so because i had recal work done also ( hpfp ) i filled a complaint for refund from FCA and awaiting their response..i have everything documented from text to voicemails .. the final reciept and original quote screenshot. Good thing because on the final reciept he decietfully wrote in the Originsl Quote catagory 0.00 as if it was not provided. Ha! I have it !! And also mentioned broken part yet written saying "found briken part, recommended replacing" ha ! Wrong agsin, i have text and voice mail confirming they broke it and shows No charge for its replacement.Ill close with this , If i had not checked before my trip , they would be replacing my engine via my attorney handling all this for me. Its been a week now i gave for them to reach back to me about all this xx.. are the bolts sitting on my engine block somewhere ? Where's the cover part they did not put back on ? Toss. It out once realized or simply just didn't give a xx cuz it was sitting in their bay 2wks for at max 72hr job ,, Which i added originally, was to remove and replace my intake manifold which service manual declairs 4.6 hr labor . and the fuel pump said 6 hrs , yet in the end i was charged 11hrs labor for intake r-r .. and listed the hpfp recal work they charged 2 hrs only to fca. Yet was told and extra day easy for that originally. Look it up - YouTubers lay it all out ,, Dealer services labor max is 5 hr due to skilled workers and proper tools - a DIY job lists at 11hr - that's doing it at home !! FREE ! So they told me because was tinkered with before is why extra time in labor ( xx !! Never had serviced before for anything except oik changes and all at dealerships -documented ) so Omar trying to cover his xxx with his bosses and charged extra labor to make it look legit . I agreed to pay the extra time via phone call on 2nd day becuase i needed my Jeep back asap,, knew it was xx and went in next day to see for myself, was told was scrathes on a wire clip like attemots to get it undone - i was silent a moment - then told them xx - and explained as i said here , thats when the confession came about the broken part. fkrs

Big thank you to Allan! - leticia

Big thank you to Allan!! I can't tell you enough times how grateful we are, if you need a vehicle, Allan is your guy, he isn't your typical salesman, he listens to your needs and does everything he can to help your situation. I was worried about my credit, but they made it happen. Thank you all again!

Fast and efficient. - julio.avila1

Fast and efficient. Great price for a brand new vehicle. They stayed open till 3hrs after closing

Shop area cluttered and dirty. - adkmorrow

Shop area cluttered and dirty. Price quoted for additional work outrageously high. Good customer care.

After more than two weeks of silence, missed follow-ups, - Josh G

After more than two weeks of silence, missed follow-ups, and vague non-answers, I’ve completely lost faith in Lithia Dodge of Eugene. I brought in my vehicle expecting professional service. What I got was a black hole of communication and a service department that operates like customer updates are optional. When I finally received a message from Jimmy Schaberg, it was full of excuses: “We can’t fix it without parts…” “I’m sorry the communication was delayed…” “We ordered your part without a deposit...” So now I’m supposed to be grateful they finally did the bare minimum after two weeks of nothing? No timelines. No accountability. No proactive communication. And no follow-up on the personal property left in my vehicle. Just weak apologies and a pat on the back for doing what they should’ve done on day one. Let me be clear: this is not a communication problem. This is a culture problem. Their service department clearly doesn’t value customers’ time or trust. If I hadn’t pushed for answers, I’d probably still be waiting in silence while my vehicle sat untouched. I’ll never be back. And if you care about your time, your property, or being treated like more than an inconvenience—take your business anywhere else.

Easy in and out! - Peggy

Easy in and out! John took care of everything. Great communication. I would recommend Lithia to others.

Steven is a very friendly and approachable dealer, - Benjamin

Steven is a very friendly and approachable dealer, helping me throughout the entire process, finding a car that's just right for me, explaining everything I had questions for, and securing a great deal in the end. The process isn't technically over since I have yet to receive my plates and all, and it was clear that all the typical marketing strategies were used as incentives for me to be more inclined to purchase, I didn't feel pressured or rushed at all. To be clear, I'll edit my review if any undesirable things come up, but at least for now I'm very happy with my purchase and recommend them for a good experience.

Took my Dodge for service, I was assisted by John - girlimport02

Took my Dodge for service, I was assisted by John Retzlaff, he was refreshing and assuring, also great follow up. He even took time to help me with an issue that the dealership I purchased the car from needs to address by advising them what the issue that they found and what needs to be fixed.

Worked with Craig on a Jeep Wrangler. - sammichlady

Worked with Craig on a Jeep Wrangler. Craig is very professional, but takes really good care of his customers. Ended up not buying the Jeep, due to having the same thing. Expect the difference was model trim . If anything changes on my end, I’ll definitely keep Lithia CDJR Grants Pass on my radar.

Great staff and service. - moparmack64

Great staff and service. I got a fair trade for my car and love the Ram 3500 that I purchased.

Have used this dealership for the last 3 oil changes and - marcus.gomez

Have used this dealership for the last 3 oil changes and service and the service department employees seem to always be dismissive and have no empathy or compassion. I will be looking for a new location to service my truck due to their outrageous pricing for an oil change and tire rotation. I just had my invoice, and it cost me with a veteran's discount $411 dollars for an oil change and tire rotation. The pricing has gone up 110 dollars from 6 months ago. I wouldn't mind spending extra for good service but again, the service department employees have zero customer service skills.

Arianna Walker and the entire sales staff was great to - Crowero

Arianna Walker and the entire sales staff was great to work with. Our buying experience was the best we were ever had. We will be back in the future.

First time using this dealer, needed a recall service - Nico

First time using this dealer, needed a recall service completed for my Ram. Rich in the service department was kind, professional, informative and got me in within a week! I will come here for future Ram services.

To me after you purchase a vehicle it is paramount that - larry.litberg

To me after you purchase a vehicle it is paramount that the follow up service is top notch. I have brought my Jeep into Mr. Nathan Todd and he has been straight forward, honest and extremely service oriented. I highly recommend this dealership from sales through to service. Thank you so much Nathan.

I have always been treated very well here at the... - Sheila.B

I have always been treated very well here at the dealership the service department goes the extra mile to take care of customers even if they purchased their car else where. I was promoted to write a review after my experience with Dick Hannah Dodge in Vancouver, WA where I have for the last twenty years had purchased and serviced my vehicles there. After todays visit Lum has a customer for life here’s what happened today: I have spent the last twenty years at Dick Hannah purchasing various vehicles some disappointing service some good. Today Saturday November 13, 2021 I stopped by the dealership in the am Shawn approached my vehicle I mentioned that I did not have an appointment, however; my check engine light was on for two days and asked if they would have time to check the engine needed reassurance that there was no major problem for me to get back to Long Beach, WA. Shawn said he could get me in and the cost to look at it would mean a few hours and $175 for diagnosing plus costs for repair Shawn did mention it would be fine as long as the check engine light is not flashing. I did make it back to Warrenton, OR and stopped in at Lums Jeep dealership I spoke to the service department and explained about the check engine light they asked me to wait a moment then they can take a look to give me a diagnosis well guess what 15 minutes later I had the diagnosis and saw where the squirrels were eating my wires where #5 was misfiring made an appointment to bring the car back in for Lums to fix the vehicle there was no charge and no pressure in where I take my car to get it fixed. I live in Vancouver, WA, however; I will dive to Warrenton, Ir to have my car repairs done and purchase of my new vehicle. The difference? Dick Hannah’s moto is “Believe in Nice” Lum’s “Believe’s in service” This has not been the first time at Lums when I’m in town and needed to have one of my vehicles looked at they were always right there to help and at most no charge. Lum’s you have a customer for life!

Legacy Dodge 5 * Review - cargaldavis

I would like to recognize Legacy Dodge as a 5 star Dealership based on my experiences. I have never had a more positive auto buying experience ever! They didn't have exactly what I wanted so they looked elsewhere; finding the truck I wanted in Washington. I got an excellent deal, and I know that as I had done some price checking. Robb Gregory, Sales Associate, and Nick, Auto Appraiser, were fair straight and upfront, without any playing any games. They delivered the truck to me and gave me a loaner to drive while I waited for mine to get here. The entire team including finance were friendly! I recently went to the dealership to get my mirror replaced and spoke to James in Parts, who was professional and courteous in getting the mirror ordered and scheduling me to get it fixed. The Service Department as well were courteous, friendly and efficient. It is obvious that the mission of this dealership is courteous customer service. I highly recommend Legacy Dodge to everyone!

They wrote I responded but after that I never heard back - ballardkl

They wrote I responded but after that I never heard back from them eve t sent another email

I would not do business here guys live a year later the - Donaldw30

I would not do business here guys live a year later the transmission goes out transmission cost is $7000. Their answer to me was well. It had a little bit of life left into it this pick up I have always babied because the first day I drove it. I said it was slipping a little bit. They said it was perfectly fine. That's what it does. I'm not a mechanic so I took their word, a little behold it goes out. I've babied this since I bought it. I only tow when I need to. It was a 2015 ram 2500 with a 6.7 diesel engine state of Oregon not supposed to sell deleted diesels and let be hold I found out this one was deleted. The legacy never told me that it was deleted they just told me I didn't have to use def. And as somebody that's never owned a diesel I didn't know. So I'm wondering if this had to do anything to hurt why the transmission went out if it was a program right or anything? nobody has reached out to contact me about anything to make this, right? The response was well it must had a little life in the transmission since it lasted over a little bit over a year. Thanks legacy never will do business with you guys. I will let everybody know what type of company you guys are. I will leave reviews everywhere that I can to make sure that nobody has to go through what I've gone through. Here is their exact response We are sorry to hear about your transmission issues. It's very hard to estimate the life of a transmission if it is shifting through the gears correctly and the fluids look right. Since you purchased the truck a year and a half ago, it clearly had some life left in it when you bought it but a big unexpected expense like that is frustrating at best. I assume from this that you did not buy the warranty we offer all customers when they buy a used vehicle and It sounds like you may have already gotten it repaired Really do they think most people have $7000 just lying around

Best Auto Purchase Experience Ever - Dovet

Carl Cooksey was my Sales Assistant in the purchase of a new Jeep. It was a pleasure working with Carl. He made things run smoothly, paid attention to detail and really knew his stuff. I would highly recommend this dealership to anyone. Everyone I met was respectful and courteous. They all went out of their way to make buying a car from them the best experience ever. Thank You!