Best customer service ever! - Sod buster
We had the best sales person, James. He was professional and respectful. I will definately tell everyone I know to go see James to buy a Jeep Cherokee. We are absolutely thrilled with our purchase!
Top Reviewed Specialists At This Dealership
Quick and easy - Tpspence
From the point of making internet inquiries to signing the paperwork at the time of purchase, our salesperson Johnny was great! We got exactly what we were in the market for at the price we were willing to spend. Mopar or no car!
A service Thank You to Ryan - DebbieS
I was visiting Newberg Oregon and to my dismay my tire pressure was low on my new Dodge Durango. The dealership was just down from my hotel. I stopped to see if they could diagnose the problem. It was later in the evening. The service dept was swamped. But Ryan was there to give me excellent service. Had the repair done on my tire and car back to me in no time.
He is a gem of an employee. I live in California and have a long drive home. Ryan thank you for taking the time to offer me such great service.
Fast, easy, and helpful! - Hood
Betsy is very helpful and patient. We looked at multiple choices, betsy looked up prices, features, and was not pushy at all, We just went to look and didnt buy that day and she still took the time to help us find the one we wanted knowing we were only looking. When we went back to purchase the process was very quick, she took the time to show us how to go through all the features in our new car and is just very pleasant to talk to. It was like buying from a personal friend instead of a sales person. She is wonderful.
Oil change - ERICKSK
Everyone was courteous and professional. The waiting area was clean and comfortable. I only had to wait about twenty minutes For the service to be completed.
Internet Sales Manager
Went the extra mile, literally - Mark C
As an out-of-state buyer I was apprehensive about car shopping online and working with a sales specialist via email, text and phone, but the folks at Dick's were very helpful.
Sales Specialist David Chenot worked through the week, including on his days-off, to make sure the deal went smoothly. And he literally went the extra mile by picking me up at the train station and driving me to the dealership to pick up the vehicle!
And my 'new,' used vehicle was delivered freshly detailed and looking like new.
Great customer service, nice people, and great price my vehicles.
Fleet and Internet Sales Manager
Vehicle service at Lithia - Shovel_83
Had a wonderful experience at Lithia Dodge in MedfordOR. Greg Janky once again provided superb service and made sure everything was done right. This is our third vehicle from this dealership. When it's time to buy again we will use Lithia Doge again.
Professional And they care, and M Tv - Cvn786
Their professionalism is above reproach and most importantly they are there when you need them!will you all be listen and may work with you and help you and when you ask them to do something they do it I consider them the best of the best and that's based on 10 years of service and having things done that needed to be done and things it in all that you have and regular maintenance never heard a bad word about them either post script there what we hope all automobile dealers are or should be these guys do it Chester Morgan Dill Leonhardt
Very good service - Lloyd1245
The dealer and salesman was great they where very helpful on averything talked to us in very good mannerism answe all question with out giving us xxxxxxxxx about what it could do like the experience very much
A refreshing truck buying experience - The Meg
I would rather go to the dentist than spend time buying a vehicle. Cottage Grove Dodge and Jeremy Ralston completely changed my mind! We were treated with respect and our best interests were paramount. Goodbye gigantic chain store dealerships; hello Cottage Grove Dodge!
Legacy Dodge is by far the Best Dealership - RAM2017Owner
Legacy Dodge made the Car buying experience fun and easy! The guys in the sales department are 10's they know what they are talking about and they make this the only dealership that I'll buy cars from in the future
Completely Positive - MDParson
Friendly, professional service. Learned for the first time that we had a air filter for the inside air of our passenger compartment. The filter was dirty and expensive to replace, but so worth it for better air to breathe. Nice waiting area. Thanks!!!
great - KFSher
Great service great people. Trust them to not sell me some thing I don't need. Always friendly. Service is fast and done right. John and Albert are the best!
Austin Warr @Smolich is your go-to for your new car - Rheyman
Recently purchased and new car from Austin at Smolich and I couldn’t be happier. Typically, I’ve hated the process of purchasing a new car and “the game”. This was one of the few
times that I purchased a new vehicle and didn’t feel pressured, stressed or irritated with my sales person.
Besides being very knowledgeable about all of the vehicles as well as my trade in, he is very personable and makes you feel welcome. He even offered to hand wash our new car if we wanted and followed up with a phone call a few days later to ensure of satisfaction. I highly recommend him to anyone looking for a new car.
Great Service - Dave1963
Bill Rush did a great job fixing my issue. Good communication and they finished when they said they would.. Comfortable waiting room. And good coffee.
Satisfied Customer-Excellent communication with Mr Barnes - russhansen
I got a call from the General Manager Brian Barns said that he would void my contract and refund my down payment and also give me documentation saying that my credit union would be paid off because the loan has already been "Funded"
I am very happy and satisfied that this will be done and I want to give HIGH PRAISE TO MR BARNS FOR MAKING THIS RIGHT. I am supposed to go into the Dealership Monday, December 17, 2018, and have the transaction voided and then I will add to my review but at this time I WOULD RECOMMEND THIS DEALERSHIP TO DO BUSINESS WITH BECAUSE THEY WILL MAKE YOU HAPPY AND WORK WITH YOU THANK YOU MR BARNS VERY MUCH A++
Five star rating for your service department! - Pjcoop
I have been coming to Urness motors service Department for service and repairs on my Jeep for several years. They were always so courteous and knowledgeable and quick! I give them a 5-star rating for their courteous, efficiency, speedy services and knowledge!
Lease Experience - Amie
Found a lease online that suited my circumstances. Walked in with the terms, they ok'd it immediately, chose a vehicle offered under the lease, test drove, signed and done! Was super easy, thank you so much! Amie
Ram 2500 Laramie - westarchery
Quality experience.. Everyone involved helped a great deal. Brandon spent a great deal of time making sure I understood the ins and outs of the truck. His time was greatly appreciated. If I needed another vehicle I would surely request his assistance.. thanks
Fast, efficient, and friendly - TJ Miller jr.
Though I didn't buy my truck here (got a killer deal on mine from a Subaru dealership who didn't know what they had), I went here for some recall work back in August.
There was a slight mix-up in my appointment, but they literally squeezed me in, and had me in and out in under an hour. I needed to borrow the wifi for work, and the sales staff went out of their way to ensure that I had a quiet place to work, and ensured that I got connected with no issues.
Would highly recommend St Helens CDJR - they may be a country dealership that sells more trucks than cars, but they make sure that the country hospitality and work ethic shines through.
Customer Service was awful - Smariana
Purchased a Jeep from this dealer as well as had my first Jeep serviced there. The worst experience in all departments that I have ever experienced. No one takes responsibility. They tell you what they think you want to hear and never follow through. Regret going there. Will drive out of town to go to another dealer to service my vehicle.
Sold my daughter a used car that lasted a week. - Merri French
Lithia of Grant's Pass is the worst kind of dealership! Please do your research. My daughter is out $7000.00. We told them we came to them because they were a large company, with advertised pristine used cars and excellent service mechanics. Three mechanics later, over 20 calls to Lithia
5 trips to Grant's Pass (2 hours from us) and so far they refuse to do anything. The shakiest sales tactics I've ever seen. Please don't ever go there
Also rated F at BBB
Read all 2000 comments from Sara Frenchs FB page
I guarantee you'll never walk in there.
I took my 2007 Jeep Grand Cherokee in because my TPMS... - AlexKloewer
I took my 2007 Jeep Grand Cherokee in because my TPMS light was on and blinking, according to my owner's manual I needed to take it in to get scanned. Knowing, only certain places have the appropriate scanner, I took it to MTM because I used to know the former service manager and always had positive results from taking my vehicle in. As soon as I take it in, after making the appointment by phone and explaining my problem and having the person agree that I need to have it scanned, the man at the who takes my keys says the TPMS light means the tire pressure needs to be checked. Obviously, I have already been to Les Schwab numerous times and my tire pressure is fine, also I had looked into before making an appointment. After insisting my tire pressure is fine and that it needs to be scanned, he takes my keys. Anyway $200 and one sensor replaced later, I pick my car up. As soon as I drive it off the lot, the light comes back on. I take it back after work to get scanned because no one answers the phone after I'm halfway back to work. They scan it and said codes needed to be reset but that it is now fine. I drive off the lot again and the light comes on again. I call to make another appointment. I take it in for another scan and they call me back and tell me that now my right front TPMS sensor has gone out and it will be another $200 to replace. I prefer to have no blinking lights in my dash, so I agree to have them order the part. Yes, I did ask whether my left front sensor had even needed to be replaced and they said that yes it was an odd coincidence that the left front one went out and then the right front one went out. That appointment was on March 22, 2013. I have not heard from them since then. It all seems rather fishy now. If possible, I would take your car for servicing elsewhere. I still have a TPMS blinking light in my car. I was willing to pay for the other sensor to be fixed and they never called me back after ordering the part. I was never rude to them, but now I am pretty angry and unsatisfied.
GREAT CUSTOMER SERVICE - DodgeGuy
This dealership went above & beyond my expectations! I came in for an routine oil change & shock replacement and left with a smile. While getting the service for my Dodge Truck the Tech Mr. Brian Potter noticed some leaks that needed immediate attention. From his further inspection these were in my opinion & his critical that would have caused a major problem for me on my return trip home. He got on his computer found the parts to install (some parts in inventory some not). That is not all, the Owner found out my situation and at his expense brought the parts in by sending his staff to get them from a surrounding town(s). It was repaired the same day! My hat is off to this Dealership!! In my opinion they are the 'Gold Standard' of Dealerships and others could learn how it is done from them!!!
I highly recommend this Dealership!
Lithia Chrysler Jeep Dodge of Eugene