Low coolant light - Budderfli87
When we brought our recently purchased new to us truck in for a low coolant light that kept going off following a few refills we were met with very professional and personable staff that quickly diagnosed the problem, presented potential solutions, and then took care of it for us.
Top Reviewed Specialists At This Dealership
Lead Sales Professional
Internet Sales Consultant
Great Group of People - Big D
My situation was unique. John Henry the sales manager listened and with Nate's help came up with a solution that helped me out. I was very impressed with how well it all went. I would not hesitate to recommend Newberg Dodge.
Great Experience with Jeff Coe - Happy Customer
Jeff Coe helped us get the absolute right car (a 2015 Jeep Cherokee Limited) for the right price. Wonderful to work with and we highly recommend asking for Jeff when you get there. He knows his inventory and he knows his vehicle features.
Fleet and Internet Sales Manager
DEALERSHIP CRITIQUE OF THE - Radwoman
Alan was very helpful and patient. People in the dealership were nice and did not pressure us. We enjoyed working with all those involved in purchasing our truck. Will recommend this dealership to others. Thanks again to Alan for all of his help.
Bill and Lee
Mike was truely the best representative ever to us. - clydeandmindy
Mike solved our insurance problems with clarity and complete satisfaction for us. He went far beyond customer service standards to see that we were taken care of with our insurance company. Thanks Mike!
No BS - Larry Miles
I have bought a lot of cars in my days, but these guys are the best. They are thorough, they explain everything so that anyone can understand it. I never felt pressure to buy!
Internet Sales Director
Buying a car - Dnh833
This was a very friendly dealership that was eager to answer all our questions. When we went in to talk about a car we brought the entire family in and they were friendly to all of us even my children.
General Sales Manager
Professional And they care, and M Tv - Cvn786
Their professionalism is above reproach and most importantly they are there when you need them!will you all be listen and may work with you and help you and when you ask them to do something they do it I consider them the best of the best and that's based on 10 years of service and having things done that needed to be done and things it in all that you have and regular maintenance never heard a bad word about them either post script there what we hope all automobile dealers are or should be these guys do it Chester Morgan Dill Leonhardt
Very good service - Lloyd1245
The dealer and salesman was great they where very helpful on averything talked to us in very good mannerism answe all question with out giving us xxxxxxxxx about what it could do like the experience very much
GREAT CUSTOMER SERVICE - DodgeGuy
This dealership went above & beyond my expectations! I came in for an routine oil change & shock replacement and left with a smile. While getting the service for my Dodge Truck the Tech Mr. Brian Potter noticed some leaks that needed immediate attention. From his further inspection these were in my opinion & his critical that would have caused a major problem for me on my return trip home. He got on his computer found the parts to install (some parts in inventory some not). That is not all, the Owner found out my situation and at his expense brought the parts in by sending his staff to get them from a surrounding town(s). It was repaired the same day! My hat is off to this Dealership!! In my opinion they are the 'Gold Standard' of Dealerships and others could learn how it is done from them!!!
I highly recommend this Dealership!
Best service I've ever had with a car dealership. - mkdtaylor2010
Jeremy was so awesome to work with. Got us what we wanted with no Hassel. Definitely will be recommending this dealership to friends! Thank you!
Legacy Dodge is by far the Best Dealership - RAM2017Owner
Legacy Dodge made the Car buying experience fun and easy! The guys in the sales department are 10's they know what they are talking about and they make this the only dealership that I'll buy cars from in the future
Great service - Leegeo57
The kind of people are always courteous and answer all questions. They are fast and they do a great job. The shuttle drivers were also very pleasant
Professional service... - JWagner
I felt very comfortable at the dealership. DJ has tons of personality, knowledgeable and is a nice young man. Lovvvveeee my new car, which is my dream car!! The Sales Team was very easy, friendly and professional. I tell everyone I bought it at Lithia Dodge!
Quick and easy - RWS
I found the hole process to b very easy,Chad found the car that fit me and my family very fast. He and Shannon found the right price rang I was looking for. I would and will recommend Jim Smolich Truck center in Redmond to friends and family.
Best Dealership hands down!! - Jana83
Blaize and her team really worked hard yesterday to make my husband a very happy mam. He had been trying to do a trade in for a newer Challenger for weeks and no one was willing to work with him on getting the price for trade in he needed to get his new car. Lithia of Portland really came through. Blaze not only continued to push things through to who ever she had to to get that great deal but also worked to make our stay with our two children a good one. Thank you all for your hard work and making us feel so welcome. I will be back!!!
Amazing customer service! - VanessaS
Beaverton northwest Jeep Chrysler Dodge has the most friendly and helpful staff! Whenever I go in they get me in and out as soon as possible and they call with updates along the way.
I would highly recommend anyone to go here!
Service Dept. - Dodgey
I'm a preferred customer at Ron Tonkin and have heartburn with the service dept. I call to try to make a
appointment to have a recall taken care of. They say they have to order the parts. It's been a month and a half and no call from them. I call last week to see if the parts came in. Of course I have to leave a message and they don't call back. I call today and it is the same thing, no call back. I've done business in the past with them, and they are terrible at answering the phone in service. I'm going to give them 1 more chance tomorrow, if the same thing happens, I'm done with them. I've complained about this to the Service Manager last year, Apparently nothing has changed. I've bought 3 cars from them in the past year. What I'm mostly upset about is them not answering the phone in service and not communicating back to the customer, maybe they should hire some more people. I hope they read this.
Spectacular, over & above service from Linda & Gary - renea.whitney1968
3/3/17 I have received on all of my visits to CH Urness Motors spectacular, over & above awesome service from Linda in the Service Department. Gary my tech found and replaced the part needed for my drivers side mirror in record time. My walk in experience with Teri in Service Department 2 weeks ago was aweful, she was snappish and rude....but Linda made up for it, Linda is excellent in Customer Service and her job. Thank you Linda & Gary for getting my 2015 Dodge Ram pick up fixed. It was a pleasure working with both of you..especially since my vehicle had been into the I-5 Dodge in Centralia, Washington and I received such crappy service from them, I even had to take pictures of my own vehicle to drivers seat & side mirror for the warranty job and was told that there was no way that it would ever get approved even though there was no damage by me they were factory issues that were covered under my warranty...especially since my truck was 3 years old and had approximately 31,000 miles on it. I will never return to I-5 Dodge in Centralia, Washington, they put on the warranty side mirror and it still didn't work! So, I took it to CH Urness Motors and they got the inspection done, ordered the part, and got me in for an appointment and repaired the problem with no issues or hassle. Thank you Linda. Renea Whitney
Zero pressure, open and honest environment - Dnadoc
Bobby was very helpful, he guided me through the process, and found me a great deal on a new vehicle that the other dealers thought was too good to be true. I would without hesitation buy my next vehicle here.. Thanks guys!
Its a new and improved St Helens Auto - kathief
This St Helens Auto Center is not your mama's St Helens Auto. New owners /management and staff have really changed everything here. I bought from the "old guys" and can admit they were too shady for me, resulting in many problems ,including distrust and "never agains"
We heard that things had changed, so we visited the lot and found what we wanted.
I purchased my Journey here in 2017, and have had zero issues.
Keith Weisgerber in service has always been a polite, cheerful and experienced guy! Always in and out in quick time for oil changes and and such, and he keeps me informed of wait length or any questions-for example--he found me on the lot, showed me the cabin air filter and asked if I wanted replaced. And if so, its about $XX dollars. Seeing it made me say yes.
Service dept is usually a bustling place, so some patience is required for narrrow lanes and parking, but the fact they are busy is usually a good thing!
Great Customer Service - Small Dealership/Inventory - karlaq
Customer Service Great. Dealership/Property/Inventory seemed small. Prices listed on autos seemed extremely high. Almost scared me away. But with all the rebates and incentives, the price seems manageable. They may want to list some of the rebates and incentives on the autos.
Horrible Service and Rude Parts Manager - Xdream
The service manager is very rude, values his time more than the customers, refused to give me his name, refused to give me Corporates number, was suppose to set up a recall on airbags that could potentially kill someone in my vehicle and instead hung up the phone on me.
I took my 2007 Jeep Grand Cherokee in because my TPMS... - AlexKloewer
I took my 2007 Jeep Grand Cherokee in because my TPMS light was on and blinking, according to my owner's manual I needed to take it in to get scanned. Knowing, only certain places have the appropriate scanner, I took it to MTM because I used to know the former service manager and always had positive results from taking my vehicle in. As soon as I take it in, after making the appointment by phone and explaining my problem and having the person agree that I need to have it scanned, the man at the who takes my keys says the TPMS light means the tire pressure needs to be checked. Obviously, I have already been to Les Schwab numerous times and my tire pressure is fine, also I had looked into before making an appointment. After insisting my tire pressure is fine and that it needs to be scanned, he takes my keys. Anyway $200 and one sensor replaced later, I pick my car up. As soon as I drive it off the lot, the light comes back on. I take it back after work to get scanned because no one answers the phone after I'm halfway back to work. They scan it and said codes needed to be reset but that it is now fine. I drive off the lot again and the light comes on again. I call to make another appointment. I take it in for another scan and they call me back and tell me that now my right front TPMS sensor has gone out and it will be another $200 to replace. I prefer to have no blinking lights in my dash, so I agree to have them order the part. Yes, I did ask whether my left front sensor had even needed to be replaced and they said that yes it was an odd coincidence that the left front one went out and then the right front one went out. That appointment was on March 22, 2013. I have not heard from them since then. It all seems rather fishy now. If possible, I would take your car for servicing elsewhere. I still have a TPMS blinking light in my car. I was willing to pay for the other sensor to be fixed and they never called me back after ordering the part. I was never rude to them, but now I am pretty angry and unsatisfied.
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