Simple friendly deal - Don

Dealing with Alan McKinney is always easy and the deal was excellent. The finance manager was very personable and professional. I would recommend this dealership to anyone wanting a great price and simple no nonsense deal.

Kyle is your go to guy! - Burkeybl

Easiest deal I have ever made. Kyle was helpful and efficient. I will go back there when I buy my next truck. Fast and friendly.

Jeremy DeHaven = Happy Customer - Max

Jeremy responded quickly to my initial interest in finding the vehicle that I wanted, answered my questions and gave me detailed vehicle information to help me decide exactly what I wanted. He kept in touch throughout the process of locating the vehicle and was very helpful throughout the purchasing process.

No BS - Larry Miles

I have bought a lot of cars in my days, but these guys are the best. They are thorough, they explain everything so that anyone can understand it. I never felt pressure to buy!

My new challenger! - RIBNURSE

It was a great buying experience. Everyone was professional and patient during my selection of purchasing. They worked with me to get paperwork signed. Great experience

Buying a car - Dnh833

This was a very friendly dealership that was eager to answer all our questions. When we went in to talk about a car we brought the entire family in and they were friendly to all of us even my children.

Professional And they care, and M Tv - Cvn786

Their professionalism is above reproach and most importantly they are there when you need them!will you all be listen and may work with you and help you and when you ask them to do something they do it I consider them the best of the best and that's based on 10 years of service and having things done that needed to be done and things it in all that you have and regular maintenance never heard a bad word about them either post script there what we hope all automobile dealers are or should be these guys do it Chester Morgan Dill Leonhardt

Very good service - Lloyd1245

The dealer and salesman was great they where very helpful on averything talked to us in very good mannerism answe all question with out giving us xxxxxxxxx about what it could do like the experience very much

GREAT CUSTOMER SERVICE - DodgeGuy

This dealership went above & beyond my expectations! I came in for an routine oil change & shock replacement and left with a smile. While getting the service for my Dodge Truck the Tech Mr. Brian Potter noticed some leaks that needed immediate attention. From his further inspection these were in my opinion & his critical that would have caused a major problem for me on my return trip home. He got on his computer found the parts to install (some parts in inventory some not). That is not all, the Owner found out my situation and at his expense brought the parts in by sending his staff to get them from a surrounding town(s). It was repaired the same day! My hat is off to this Dealership!! In my opinion they are the 'Gold Standard' of Dealerships and others could learn how it is done from them!!! I highly recommend this Dealership!

Needed a used pickup - Jean Fields

We have bought two vehicles from Jeremy Ralston we told Jeremy we needed a pickup and when he got one in he called us and we bought it . The people there are very helpful that's why we always go back there

Legacy Dodge is by far the Best Dealership - RAM2017Owner

Legacy Dodge made the Car buying experience fun and easy! The guys in the sales department are 10's they know what they are talking about and they make this the only dealership that I'll buy cars from in the future

Albert is great! - William Rhodes

I have had great service at this dealership. They send reminders when my car is due for servicing. They make recommendations about items that need attention, without pressuring me to have it done right then. I have been working with Albert on my most recent trip, and he has gone above and beyond for figuring out a 'mystery' problem with my car. It has taken a bit of time, but he has been patient, and aggressive towards a solution. Very satisfied.

Awesome Experience with Skylar! - Josie P

I purchased a Dodge Charger RT at this dealership and it was by the far the best experience yet! Skylar was great when it came to the car buying process and I recommend everyone go see her!!

Amazing car buying experience. - manditeske

My husband and I came in to meet with John Hagen after receiving a letter of pre-approval of a new or used car. When we got there, John was still with another customer and so we dealt with Shawn Penny. (Great guy by the way!). After looking on Lithia's website, we found a 2017 Nissan Rogue that my wife was interested in. We were able to test drive that as well as a Jeep Renegade and while she liked both vehicles, we ultimately decided on the Rogue. We then began the process of seeing if we qualified for the Rogue, which we were. I have to say, my wife was very excited and happy! It was exactly what she was wanting and looking for. We were taken care of from the time we stepped onto the lot, when we were qualified, signing papers, to when Shawn handed us our key. We even received a Congratulations/Thank you card from Shawn which we both thought was very kind. I have to say, it made the whole car buying experience that much nicer. I know that we will definitely recommend Lithia to our family and friends when they are looking to buy a new (or used) vehicle. Thank you very much for the exceptional service and look forward to dealing with you all again in the future!

Easy negotiation - RipleyinBend

Our experience with Austin et al at Smolich Motors was great! They worked with us to get us a deal we could afford on the vehicle we wanted.

Spectacular, over & above service from Linda & Gary - renea.whitney1968

3/3/17 I have received on all of my visits to CH Urness Motors spectacular, over & above awesome service from Linda in the Service Department. Gary my tech found and replaced the part needed for my drivers side mirror in record time. My walk in experience with Teri in Service Department 2 weeks ago was aweful, she was snappish and rude....but Linda made up for it, Linda is excellent in Customer Service and her job. Thank you Linda & Gary for getting my 2015 Dodge Ram pick up fixed. It was a pleasure working with both of you..especially since my vehicle had been into the I-5 Dodge in Centralia, Washington and I received such crappy service from them, I even had to take pictures of my own vehicle to drivers seat & side mirror for the warranty job and was told that there was no way that it would ever get approved even though there was no damage by me they were factory issues that were covered under my warranty...especially since my truck was 3 years old and had approximately 31,000 miles on it. I will never return to I-5 Dodge in Centralia, Washington, they put on the warranty side mirror and it still didn't work! So, I took it to CH Urness Motors and they got the inspection done, ordered the part, and got me in for an appointment and repaired the problem with no issues or hassle. Thank you Linda. Renea Whitney

Love my jeep - B&J Jeep

Nice place to purchase a jeep. Salesman was respectful & very knowledgeable about vehicle. Finance had to look for better rate on loan. When we purchase additional products we were offered a lower interest. It would have been nice to know that ahead of time. We did get a low interest rate plus the nice pkgs of service & extended wuarranty.

Great dealership & personnel - Dick E

At the age of 73, this was the best car buying experience I've ever had. Salesman research looking for exactly the right car, no high pressure sales, then after purchase assistance getting the car home, since I'd driven 100 miles to the dealership, because the the excellent treatment I had received over the phone. Highly recommend this dealership and the personnel. A close friend purchased a vehicle here a few weeks ago. Her impression mirrored mine.

The service manager at the shop is a liar - Perry

I made a 9 o'clock appointment to get my truck looked at spoke with Kenny Knutson when I arrived at the dealership I was told that they wouldn't be able to look at my truck until that afternoon when I asked why I was told that my appointment was at 8 o'clock and I was an hour late not true after further questioning the Service manager I was told there was also leftover work from the previous day I'm 62 years old not senile my appointment was set at 9 o'clock I did not let them work on my truck after lie to me I would not trust them to do nothing I'll never go back

Fantastic Experience! - Glage07

Renee Lang was fantastic to work with. She was very honest during the entire process. I ended up with a vehicle I love, at a great price, and a wonderful experience. I highly recommend this dealership. Be sure to ask for Renee Lang!

Our great Sales Consultant - Jbmart

Tim Garcia has been the best sales consultant we’ve ever had. I can guarantee you that he is the most compassionate, understanding, and easy to work with. He also made sure to walk us through everything to make us comfortable with our decision. He wasn’t one that made us feel pressured about purchasing. I am beyond happy we got to work with him and with our purchase! Thank you Tim!!

Horrible Service and Rude Parts Manager - Xdream

The service manager is very rude, values his time more than the customers, refused to give me his name, refused to give me Corporates number, was suppose to set up a recall on airbags that could potentially kill someone in my vehicle and instead hung up the phone on me.

I took my 2007 Jeep Grand Cherokee in because my TPMS... - AlexKloewer

I took my 2007 Jeep Grand Cherokee in because my TPMS light was on and blinking, according to my owner's manual I needed to take it in to get scanned. Knowing, only certain places have the appropriate scanner, I took it to MTM because I used to know the former service manager and always had positive results from taking my vehicle in. As soon as I take it in, after making the appointment by phone and explaining my problem and having the person agree that I need to have it scanned, the man at the who takes my keys says the TPMS light means the tire pressure needs to be checked. Obviously, I have already been to Les Schwab numerous times and my tire pressure is fine, also I had looked into before making an appointment. After insisting my tire pressure is fine and that it needs to be scanned, he takes my keys. Anyway $200 and one sensor replaced later, I pick my car up. As soon as I drive it off the lot, the light comes back on. I take it back after work to get scanned because no one answers the phone after I'm halfway back to work. They scan it and said codes needed to be reset but that it is now fine. I drive off the lot again and the light comes on again. I call to make another appointment. I take it in for another scan and they call me back and tell me that now my right front TPMS sensor has gone out and it will be another $200 to replace. I prefer to have no blinking lights in my dash, so I agree to have them order the part. Yes, I did ask whether my left front sensor had even needed to be replaced and they said that yes it was an odd coincidence that the left front one went out and then the right front one went out. That appointment was on March 22, 2013. I have not heard from them since then. It all seems rather fishy now. If possible, I would take your car for servicing elsewhere. I still have a TPMS blinking light in my car. I was willing to pay for the other sensor to be fixed and they never called me back after ordering the part. I was never rude to them, but now I am pretty angry and unsatisfied.