Amazing Vehicles and even better Sales Staff - 311 Construction
Great staff, had me in and out with my new truck without any bs, I would highly recommend this dealer and their staff. Don’t waste your time anywhere else.
Top Reviewed Specialists At This Dealership
Lead Sales Professional
Great experience! - Tim Kerslake
Kyle made the purchasing experience extremely quick and easy. He was very helpful, and worked with my schedule. I had a short window of time available to see the car, so he took it upon himself to drive the car to my house with all the paperwork. Quick and easy. Best experience working with a dealership ever.
My super cool hybrid mini-van - MarkS
Jeremy was great to work with. Very low key with a nice sense of humor. We figured out the model and specs that I wanted and figured out a price with no hassle. Jeremy ordered the car, kept in touch, and called me when it came in. And he showed great respect for my headless Barbie figurine who now rides on the dashboard of my awesome new hybrid min-van.
Fleet and Internet Sales Manager
No BS - Larry Miles
I have bought a lot of cars in my days, but these guys are the best. They are thorough, they explain everything so that anyone can understand it. I never felt pressure to buy!
Internet Sales Director
Easiest Car Buying Experience - Steven Kirschenmann
I recently found myself in the painful process of shopping for a quality vehicle. I was looking for something very specific and I was having an extremely difficult time finding it. After getting the run-around from multiple dealerships, large and small, I ended up contacting Hermiston Dodge and spoke with Sean Blakeman and Chelsie Chavez. After our first discussion, I quickly realized that my experience was going to be a positive one.
We ended up making a deal almost entirely over the phone. My truck was brought to my house for the test drive with all of the paperwork drafted and ready for signatures, in the case that I decided to make the purchase. The truck ended up being better than I expected and the lack of pressure and stress over the deal was almost indescribable. I had no idea that buying a vehicle could be so simple. I will seek them out first the next time I am looking for a vehicle.
Great to deal with...2018 Jeep Grand (Summit) Awesome - RON54
Great prices,.. extremely good on product knowledge... I worked with Dane Paddock and I would highly recommend you ask for him...as he help provide a great experience in purchasing my new 2018 Jeep Grand Cherokee (Summit)....FYI.. the Jeeps awesome!
Professional And they care, and M Tv - Cvn786
Their professionalism is above reproach and most importantly they are there when you need them!will you all be listen and may work with you and help you and when you ask them to do something they do it I consider them the best of the best and that's based on 10 years of service and having things done that needed to be done and things it in all that you have and regular maintenance never heard a bad word about them either post script there what we hope all automobile dealers are or should be these guys do it Chester Morgan Dill Leonhardt
GREAT CUSTOMER SERVICE - DodgeGuy
This dealership went above & beyond my expectations! I came in for an routine oil change & shock replacement and left with a smile. While getting the service for my Dodge Truck the Tech Mr. Brian Potter noticed some leaks that needed immediate attention. From his further inspection these were in my opinion & his critical that would have caused a major problem for me on my return trip home. He got on his computer found the parts to install (some parts in inventory some not). That is not all, the Owner found out my situation and at his expense brought the parts in by sending his staff to get them from a surrounding town(s). It was repaired the same day! My hat is off to this Dealership!! In my opinion they are the 'Gold Standard' of Dealerships and others could learn how it is done from them!!!
I highly recommend this Dealership!
Great buying Experience ! - Sheepdog
Jeremy was our sales person and a pleasure to work with, my wife and I felt like we were family and he was providing us great information which led to us purchasing our truck. Kelly helped us to reach an agreeable price that closed the deal. Paul wrapped it up with detailed review of our documents. Great sales team which will definitely bring us back and totally recommend their dealership.
Legacy Dodge is by far the Best Dealership - RAM2017Owner
Legacy Dodge made the Car buying experience fun and easy! The guys in the sales department are 10's they know what they are talking about and they make this the only dealership that I'll buy cars from in the future
Very good experience, excited. - Ivan Kudriavtsev
Very fast parts delivery, everything is done ahead of schedule, payed less than expected. My experience was very positive, I will recommend Lithia to my friends.
They found everything I wanted and needed...plus! - Kim Oakes
They helped get the price Right, the coverage as well as found everything I wanted in the right vehicle. They even gave me what I need for my trade in.
buying a new car at lithia chrysier roseburg or - carguy jim1941
they were friendly knowledgeable about what they were doing I have bought three new chryslers at this dealership 206 208 218 Joel Schuyler was involved in all three
Great Dealership - K
Jake help me buy a used Audi A4. He was very friendly and knowledgeable, and made sure to go over everything I needed to know about the car before I bought it. 10/10 customer service.
Nightmare - Patrick Sprauer
For unknown reason will not get a second key for my Ram truck. They told me they couldn’t find it when I picked vehicle up. Said the would send it out immediately but have not done it for over two months. May have to buy one from another dealership as I will not return to their lot. I am 60 yrs old and never have been treated like this by a car dealership. When asked to talk to manager the response was, “We have lots of managers”.
Premium "old fashioned" family service! EXCELLENCE A+ - applevalley
Just purchased second RAM EcoDiesel 1500 4x4. Best auto buying experience we evert had. Traded in our 2014 Ram eco diesel and Urness beat all the "hot shots" in Idaho, Portland, and Grandview. No contest. Finance, Service, trade-in, product knowledge, and team spirit. Follow up service through out the time we owned our 2014 Dodge Ram Ecodiesel was first class. They always did what they said they would. They are so popular locally that sometimes ya got to make appointment but, they are right on top of things. If you want someone in your corner telling you what you should know. The meaningful things of buying and service .....We have had nothing but premium experience. We felt that not only did we get the fine 2017 Ram ECODIESEL, we go the C. H. Urness family team of service. When we needed service they were front an center.
2018 jeep - Notcool
I have a plate problem I got charged twice I was told I would have to wait. I will wait to see how fast this gets resolved, So far so good will see how long this will take.Ive head my problems with this dealer but I have to say that give them time thay will make things write but thay shouldn't happen in the first place.
Dishonest - anonymous
We bought a brand new dodge challenger from this dealership 1 year ago. They would not disclose the interest or loan length or total sales price to us until we were about to sign papers, even then, we were shuffled. One guy said the other guy should have shown us, then the other guy says he didn't have the information. Even as we are signing and reading, they were still having a hard time coming up with the specifics of the loan and costs. We felt completely taken advantage of, and our financial requests ignored. Now a year later with not even 7,000 miles on the car or the first oil change. It needs MAJOR repairs. All new belts, new alternator, new water pump. They basically fell apart inside the car. So on top of a lousy loan, bad service, we also got a lemon. When it was supposed to be a brand new car. the say the least the service with Dodge and these people has been BAD.
Amazing! Great service! Extatic!!! - Dodgemama
Today i got a a great car when i was expecting to leave dissapointed . They helped me strived endlessly all day to get me into my dream car! A 2015 dodge dart blackout with 24,000 miles on it. Im a single mother who works and dosent make alot. I had such great fast service it was incredible i would highly recommend talking to monte when you have enough for a down payment and he will get you on the road again. They all worked together to help me and he even drove my old car to my house to help me out and went as far as meeting my whole family! They treated me like i belonged there and the whole managment team works so well as one💚💜💚💜💚💜 I love my new car thank you to everyone at dodge💜💚
Warning - Susan
I'm writing this review as a warning to others. I never write them but I felt obligated to do this one. I wud hate for what happened to us to happen to anyone else. So just think long and hard about buying from these people. Not only r they thieves, which is bad enough, but they r dangerous people to put your trust in. They sold a vehicle that, if not caught in time, could have killed people. This is coming from our own mechanic that, thank god, did catch it before anything horrible could happen. Not only to her but possibly others on the road as well. If u do still choose to shop there please do NOT just go by what they tell u about having thorough inspections done on every vehicle! They r either completely lying or they have extremely unqualified inspectors. Or, which is my personal opinion, they knew and did nothing. So if u value your life and the lives of your loved ones, have it checked out by your own mechanic. Your life is not worth the gamble
"A friendship in the works" - Doug32
Thank you Northwest Jeep for making my wife's dream come true with her new Trailhawk! The best product and customer service on the planet. Thanks Mika for fighting for top dollar for my trade. You're my new best friend!
Horrible Service and Rude Parts Manager - Xdream
The service manager is very rude, values his time more than the customers, refused to give me his name, refused to give me Corporates number, was suppose to set up a recall on airbags that could potentially kill someone in my vehicle and instead hung up the phone on me.
This dealerships sales staff are polite and quick to... - sltram2500
This dealerships sales staff are polite and quick to respond to all inquiries buy anyone whether buying or not.
I was looking to change from a fwd to an awd within a month of closing a deal on a 2009 Saturn vue and the original dealership
would not reply to my inquiry about a car that had just arrived on their lot, so went to the Hanigan dealership websites and found a nice 2011
Dodge Journey AWD that I thought wasn't a AWD but point of fact was it is and was what I wanted and it still had tons, of PT warranty on it
and the price was what they said it was on the dealership website. After checking with the finance company the deal was closed after only
a couple days and with a very good interest rate at that. I now have a factory type warranty for 7 years and 100000 that cover all parts and wear and tare to go with it. A no deductible factory powertrain for 2 1/2 years and a bumper to bumper for the a 7/100000 as the Journey is a Chrysler certified.
I recommend this dealership to everyone around the local area as well as the United states and Canada.
I took my 2007 Jeep Grand Cherokee in because my TPMS... - AlexKloewer
I took my 2007 Jeep Grand Cherokee in because my TPMS light was on and blinking, according to my owner's manual I needed to take it in to get scanned. Knowing, only certain places have the appropriate scanner, I took it to MTM because I used to know the former service manager and always had positive results from taking my vehicle in. As soon as I take it in, after making the appointment by phone and explaining my problem and having the person agree that I need to have it scanned, the man at the who takes my keys says the TPMS light means the tire pressure needs to be checked. Obviously, I have already been to Les Schwab numerous times and my tire pressure is fine, also I had looked into before making an appointment. After insisting my tire pressure is fine and that it needs to be scanned, he takes my keys. Anyway $200 and one sensor replaced later, I pick my car up. As soon as I drive it off the lot, the light comes back on. I take it back after work to get scanned because no one answers the phone after I'm halfway back to work. They scan it and said codes needed to be reset but that it is now fine. I drive off the lot again and the light comes on again. I call to make another appointment. I take it in for another scan and they call me back and tell me that now my right front TPMS sensor has gone out and it will be another $200 to replace. I prefer to have no blinking lights in my dash, so I agree to have them order the part. Yes, I did ask whether my left front sensor had even needed to be replaced and they said that yes it was an odd coincidence that the left front one went out and then the right front one went out. That appointment was on March 22, 2013. I have not heard from them since then. It all seems rather fishy now. If possible, I would take your car for servicing elsewhere. I still have a TPMS blinking light in my car. I was willing to pay for the other sensor to be fixed and they never called me back after ordering the part. I was never rude to them, but now I am pretty angry and unsatisfied.
Hermiston Chrysler Dodge Jeep Ram