90 Tennessee Ford Dealers

Professional and polite honest people! - JBRINDLEY0

Professional and polite honest people! A real pleasure to work with for all our trucks.

We had a great experience at this dealership, our - Sam and Sue Hershberger

We had a great experience at this dealership, our salesman Kevin Hamker was great. We went with the intent to possibly buy another used ford which we drove a couple of them, but was not sold on what we drove. Kevin was very patient with us when we told him what we wanted to spend and the amount of the payment we wanted to be at. We decided to drive a Jeep Compass and we liked it, but decided to think about it over the weekend. What we like is that Kevin was not pushy (which we don’t like) when we told him we would call him Monday and let him know if we decided to buy the vehicle or not and he was fine with that. We did end up buying the vehicle and we are very happy with it. We would recommend this dealership if you are looking to purchase a vehicle.

Persistence without the high-pressure sales tactics. - Scott K.

Persistence without the high-pressure sales tactics. That would perfectly describe my salesman Scotty and how he was able to help me negotiate one of the best deals I have ever gotten on a vehicle. And I've bought (too 😆) many vehicles over the years. I thought there was ZERO chance of getting what I needed for my trade-in towards the new Ford Maverick I was wanting in order to make a deal possible. And initially, I was right. Scotty's sales manager stepped up and made me a very fair offer for my car, but the numbers still weren't working for my budget. I was about to leave when the sales manager asked me to give him a little more time to see what he could do for me. He came back out and absolutey BLEW MY MIND 🤯 with a bigger offer for my trade which made getting the Maverick possible! Even Scotty looked shocked! 😅 Now I have no idea how he was able to do so, and I'm not promising he can do it for you as well. But if you are buried in negative equity on your car but wanting or needing something else, then go give Scotty and his manager(s) a chance to work something out for you.

We had a great experience buying a SUV for my daughter. - betha_tn

We had a great experience buying a SUV for my daughter. The sales team helped us find a dependable, safe and in budget SUV. If you are looking for an honest and dependable dealership go see them. Gabe Smith was our sales person and he was respectful, friendly and helpful.

After an incredibly frustrating experience at another - Dbell901

After an incredibly frustrating experience at another dealership, Danny and the team at Homer Skelton Ford in Millington completely turned things around for me. From the moment I walked in, I was met with a warm, family-friendly atmosphere that made all the difference. The level of customer service I received was truly exceptional, and by the end of the day, I knew I had walked away with a fantastic deal. This experience reaffirmed that I’ll never go back to a corporate-owned dealership again. I absolutely love my brand-new Ford F-150, and I’m looking forward to working with the service department in the future. Thank you to everyone at Homer Skelton Ford for making this such a great experience!

I wish they would Give an appointment time for routine - jerialwoodall

I wish they would Give an appointment time for routine maintance, like oil chances, that they know how long it takes. The appointment time for check in is useless. That's the only reason o didn't give them 5 stars. Explanations, communications and professionalism is good.

Great salesman Ryan Hutson was not pushy he let us decide - cindydenyes

Great salesman Ryan Hutson was not pushy he let us decide what we wanted.Best experience I have ever had buying a vehicle. and trading in our truck.

Chris and the staff are amazing, they worked with a - ehart179

Chris and the staff are amazing, they worked with a problem that I thought I wouldn’t get out of and got me into my dream vehicle. I would recommend this dealership to everyone I know. Thank you Chris and Crew.

They are very kind and helpful with the purchase of the - prestongilliam6

They are very kind and helpful with the purchase of the vehicle and very knowledgeable about the vehicle

Great dealership to buy a vehicle or have work performed - chrisnlentz

Great dealership to buy a vehicle or have work performed on your vehicle the staff is always polite and considerate

Excellent service. - John

Excellent service. They diagnosed and repaired the fuel pump problem and replaced one of my outside mirrors on my Mercury Grand Marquis. Very courteous, knowledgeable, and professional staff.

I recently purchased a 2020 tacoma trd sport, and I had - allyrutayisire0710

I recently purchased a 2020 tacoma trd sport, and I had an amazing car buying experience with Seth and the sales manager at Jonson City ford, they are honest and care about peoples needs,Seth also kept in touch with me even after we close the deal, such a kind hearted dude, I highly recommend This dealership. Thanks Seth.

Couldn’t be happier They have been great every time I - Kevin

Couldn’t be happier They have been great every time I have my truck serviced. The 1 time I had a problem with the fuel system it was repaired free of charge. Ford of Murfreesboro lifetime warranty paid off

Placed trust in their Body Collision Shop from accident - Markerbryan

Placed trust in their Body Collision Shop from accident repairs of over $7000. Only to discover the new wheels they installed was damaged and leaking air. Photo below clearly show new wheels and no road damage and leaking air bubbles from wheel not tire. Was told would take over a week to get wheel and there are not paying for rental due to new faulty parts. Their manager from that department would not return my phone call and when I called back after said lunch time. He had his employees relay and would not take the call. Will be calling their GM Larry upon his return to office to see if he will accept my call and address this matter. If no response will move this further up the legal process.

We were supposed to meet with a salesman named Jacob on a - MB234

We were supposed to meet with a salesman named Jacob on a Ford Expedition but he had to run an errand . Instead we met with a saleslady named Hailey who seemed okay in the beginning. She had the vehicle ready to show us and when we asked about the price and incentives she stated that they just received the car on lot and there were no incentives on the vehicle. They were asking $85k msrp on the vehicle by the way and my husband stated that we saw the same vehicle in Murfreesboro for $80k. Her attitude change from nice to extremely rude and she rudely stated they could not take any money of the vehicle. I for one WILL NOT be returning nor would advise working with this sales lady, Hailey!!!! That was terrible representation of the business and that is not how you politely decline a customer. She definitely does not need to be working in customer service. Long story short we left right after the attitude change and I called to speak to someone which I spoke to another salesperson named Kris who had only been there for 2 weeks. Kris seemed nicer but I would not return to the dealership, I rather continue shopping at another Ford dealership. I have been a long standing loyal Ford customer and have never been treated like this until now .

Everyone was very helpful and willing to get us a great - Arnoldjr1960

Everyone was very helpful and willing to get us a great deal . We were satisfied.

I hd my car in roughly 4 months ago for losing - dmcd3055

I hd my car in roughly 4 months ago for losing acceleration. I was promised it would never happen again and if it did it was covered under warrantee. I lost excleration and the wrench came on and then the engine warning light. I immediately contacted the service team and was assured it would be handled. A week went by t=with no effort to contact me or give any sort of update. I finally called and to say the least I raised my voice over the lack of service. Promised it back COM monday. They delivered as promised but charged me 2k saying that a radiator hose had leaked on a sensor and once the fluid evaperated off the system reset. The games that are played to avoid keeping the promise I was given by Jason. Mike was absent in the responsibility to keep the customer informed. So here I am on the road and its happening again in less than a week. Not sure that I would trust them to boil a pot of water!! Adding insult to injury they charge you 3% if you use your credit card.

Fairway Ford has the absolute best staff in both sales... - williefrye

Fairway Ford has the absolute best staff in both sales and service. I just purchased a new 2022 F250 and the customer service was top notch. This is the 6th new vehicle I've purchased from them since 1993 and purchased a used car for my son there too. I've used their service department for many years and always had great results. Alan Drinnon is an absolute pleasure to work with and John King takes a great deal of pride in his dealership. For my personal purchases, I wouldn't go anywhere else.

They will sell you a "Lemon Law" buy back car without - bbrads53

They will sell you a "Lemon Law" buy back car without actually telling you and then want you to take the loss....Quote from a person that they sold a lemon law car too..."On 12/12/22, my car was towed to Mtn. View Ford Lincoln. I was told by them that the car was in horrible shape, that it should have never been sold due to the previous history of problems." Let the buyer beware....

The service time was great. - dtomlinson007

The service time was great. Them getting me in quick was great. The staff was awesome.

Casey and the crew are the best. They go out of their way... - Stacey.hodge1967

Casey and the crew are the best. They go out of their way to help find the right vehicle and the right deal!

King Cotton provided a great experience. - Jeffrey775

King Cotton provided a great experience. Keith was very helpful throughout the process. The sale price was a good deal.

Terry Phillips stayed late to help get us in a great - Pegasus71

Terry Phillips stayed late to help get us in a great truck with a great deal. They are making every effort to bring this dealership to the top.

You're service department is awful. - bmark021474

You're service department is awful. What is the point of taking online appointments if when the customer shows up you just tell them that if they drop their car you will look at it in a week or so? I made appointment last week to have my car looked at. I have a transmission code popping up. You're service page asks for all details pertaining to why you are bringing car in. So why would nobody call me to let me know that you wouldn't be able to honor the appointment and would need to keep my car for a week or longer?? When I asked service writer why they took appointment and didn't call she said she just looks at appointment not the reason. She was rude and I didn't appreciate it. Ive been trying not to drive car much in case it's a big issue. I drive it all the way from my house to dealership for appointment I made last week and I get told you can't look at it for over a week? If it was going to be big repair I was considering buying a car from Barnett. I will be sure to let everyone I Know not to bring their car to Russell Barnett or to buy a car.

Had a very quick and easy time with the purchase of our - prov4us

Had a very quick and easy time with the purchase of our 15 passenger van for our church. We received great service and all was ready for us when we arrived. Cliff Wright was awesome for us.

My wife and I met Trevor Lund to look at and maybe order - Empire

My wife and I met Trevor Lund to look at and maybe order a new Bronco on Sept 30, 2023. We spent about 4 hours talking and looking at Broncos. We eventually decided to buy a new 2023 Bronco on the lot and ordered an another 2024 Bronco. Trevor also prayed with us after our purchase. Trevor is a great salesman and man to deal with. I would recommend Trevor to all my friends and family. I consider Trevor a good friend. Also, we have just purchased 3 new Nissans for our rental fleet, and will buy many more in the future. Larry M

We came all the way from Springfield Tn to pick up the - pupchurch1960

We came all the way from Springfield Tn to pick up the Navigator L we wanted. We had already been on the phone with Thomas getting him to send pictures and asking all kinds of questions. Thomas White was great, he had the Navigator all clean and ready to go when we got there the paper work didn't take long at all. We really appreciate everything they did he even set up our phones and door locks for us so my husband and I could talk to each other on the way home we were in separate cars at this time.. We will be recommending them to all our family and friends.

not so great of a deal needs 4 tires. - johndeere110

not so great of a deal needs 4 tires. listed as a prius4 far from that. its a prius 2 missing options that the add said it had feel cheated as car was not as they said it was way over blue book value no safty inspection done no oil change done cant drive car with 4 bad`tires. send email they dont return phone calls so now i got others involed i am sure they dont care be warned the add may not be for the car car may be unsafe to drive off the lot and make sure you look car over they tell you its ok to make the sale dont trust the sales man word for anything i was told they dont care if i ever come back greed over truth dont be a fool like me and fall for the fake add this is not the first car they used a add that didnt fit the car just to make money

My Salesman is Spot On with Great After Service Helping - YOGI

My Salesman is Spot On with Great After Service Helping Me Thru All The New Gadgets The Ford F-150 Has To Offer. The Financial Individual Is Also Terrific Explaining My Payments and Buyout Offer. The Technicians In The Garage Are Highly Skilled ! Offering Me A Pickup For My Vehicle. Thank You Jeff Mahan AT Joe Mahan Ford Paris Tennessee. I WILL MOST CERTAINLY BE BACK IN THE FUTURE.

We went in to buy a new 2013 Ford Fusion. The sales lady... - David&Maria

We went in to buy a new 2013 Ford Fusion. The sales lady would not answer our questions regarding trade in value but keep trying to run our credit. When I told her I wanted to know what our trade was worth before we were doing anything else she brought another guy out. I assume he was the sales manager. He would not give us any straight answers either. They wanted to run our credit in order to finish the deal. Eventually they did say we were upside down in our trade which we already knew. I responded with we do not have a deal until you tell me how much negative equity we have. He said we did not sell you that car. You were the ones stupid enough to buy it. They were both rude and arrogant to us. We ended up going to another dealer who gave us a very fair trade in value and helped us buy our new 2013 Ford Fusion.