Excellent personal service - KATO
Braulio Perez spoke with me on the phone, sent me a video of the car and had it ready to go for a test drive when I got to the dealership. He was very helpful and personable. I would definitely recommend Braulio and the dealership.
Top Reviewed Specialists At This Dealership
Excellent - Gina1980
Such great service Cynthia brown was so helpful answered all my questions took great care of me and got me the car I wanted I recommend her to anyone who is looking for a car so pleased I won’t go any where else
Great car buying experience, the salesman was very helpful! - SonyaD
Everyone from the receptionist to the salesman was very polite and professional. My salesman, Jeff, was very knowledgeable of the vehicle that I purchased and was able to answer all of my questions. The dealership was very busy on the day that I purchased my vehicle, but despite that, I was able to complete my transaction and drive off in my shiny new car in almost no time! I have purchased 3 vehicles from Ford Lincoln of Franklin and I highly recommend them!
So helpful and very very nice. I will definitely return - Debra Jennings
I came prepared which was helpful. Bring your pay stubs and ID they will help u.fund a vehicle that's rite for you. Thank you Newtown Chevrolet
Ford & GM Specialist
Pleasant Experience - LindaJ
Purchasing a vehicle from Joe Bateman was a real pleasure. He was very tentative and listened to what we were looking for, so we ended up getting exactly what we wanted. Great car buying experience.
Internet Sales & Leasing Consultant
Sales & Leasing Consultant
Used car purchase - Elmer Fudd
This is our second used car purchase from this dealership and each time it was super easy. We left knowing that we would be taken care of in any future services and purchases.
Great experience - Fire51
We we wanted a used Escape. And spoke with Ken Godwin, the internet manager, When we arrived ken had the keys for the vehicles in which we were interested..We decided on a 2017 titanium..In the office there was no 4 square sheet just a straight no nonsense deal.A couple of items needed attention . The manager David Faulkner, was in the finance office,again no games, We were at the dealer for less than 3 hours. The Escape was picked up the next day. The items of my concern were addressed and the car was very well detailed. If there were 10 stars that is what they would get
We are very pleased. - Jcooper28704
We purchased a used 2014 Ford Flex from this company. It had 39,000 miles on it and it was exactly what we were looking for. We had the balance of the factory warranty left, a lifetime powertrain warranty, and we purchased a 5 year bumper to bumper warranty. We had it for two months and decided to take it on a vacation to Florida. On our way down the engine locked up. We had the vehicle towed to a local dealership in Savannah,GA. The local dealership said the damage wasn't covered due to excessive engine sludge. We had the car serviced the day before leaving on vacation at a (local to us) shop that services all of the fleet vehicles for the company I work for. I asked them how the oil looked and the said it looked fine. So Gateway Ford sent their tow truck from Tennessee down to Savannah,GA to get our vehicle, ordered and installed a new engine, and paid the dealership in GA for the work they had done. It did take a few weeks but it didn't cost us anything. Gateway Ford came through for us in a big way. Thank you again, Kevin and all of the others involved! I would definitely purchase another vehicle from these people.
Great place to buy a vehicle. - 67shelby
Golden Circle Ford is a great place to buy a vehicle. We are multiple repeat customers. Doug, Thomas, Ray, and Rick are all awesome. Great experience. Awesome customer service. Would totally recommend.
We had a wonderful experience - Debra Morgan
Everyone was very helpful and very courteous 'sales man was very knowledgeable he helped us pick out a beautiful van we love it Brandon Walker even bought our dinner just want to say thank you to Brandon forgiving us such a great experience in buying a van thank you Brandon Walker
Fantastic! Never was treated like just another number. - Dirtwork doug
Absolutley recommend anybody looking to buy their next Ford Superduty to give these ole boys a call. Simple, never felt like I did at the other (Walmart) dealerships. Made me want to tell all my friends about them!!!!
My new Ecosport - Sher
Just bought the new Ford Ecosport from Russell Barnett in Winchester Tn. Have bought many cars from Russell Barnett. We make a point to buy from our favorite salesperson, Rudy McConnell who's been there for many years. We trust him to get us the best deal possible.
Our experience with the service department is excellent. You could not ask for a better service manager than Chris Mantooth. He will go over and beyond to help you with any problem or service for your car. Go here first. Ask for Rudy.
Great Experience - Jerry
I have purchased cars from Russell Barnett since he first opened in Tullahoma and I have always felt he gave me the best deal and stood behind it once it was over. He was always straight out honest and gave the best service you could ask for as the years passed and he added other dealerships with more salespeople he bestowed those same values in them. You will never regret dealing with Russell Barnett Automotive Dealerships.
Service - lindas
The service department and team are great. I was in and out within an hour so I didn't have to take any extra time off from work.
Third purchase - Bryan S
I have had 3 GREAT experiences purchasing from Ted Russell Ford Parkside. TM, Cougar and Court all three worked their magic to get my great new car purchase the way I needed. You can't expect more than what they do. Thanks so much guys!!
"Excellent Service" - - Butch Schwoyer
My wife and I had the pleasure of working with David Minor and Friendship Ford. We previously visited Ford dealerships in Johnson City, TN and Asheville, NC. David was very professional, courteous, and went the extra mile to assist us in finding the best truck that fit our needs. He was totally knowledgeable of every truck we looked at both new and used. David's communication skills are worth noting, and he was available at any time whether at work or home to answer our questions and/or concerns. I'd also like to add a special note as to how courteous everyone working at the dealership was. Every time we would be entering or leaving the showroom the employees would open the door for us and acknowledge us. My wife and I would definitely recommend Friendship Ford to anyone looking to buying a vehicle.
Service Department complaint - Upset customer
I have tried 4 times to get a price on a tune up, from the Service Dept. Left my number with 2 different ladies. Have never been contacted back. This truck came off the lot at Johnson City Ford. The sales staff was great, but to have trouble with service department will make me never trade there again. You don't stand behind your product.
Service experience - peerlessvolfan
Had 2 great experiences here. My recall service was quick & getting my car re-synced was completed fast. Friendly and attentive help. Most appreciated! Thank you, Lenoir City Ford!
Great Service - DonnaB
We have used this service department for oil changes or repairs for the past 7+ years. We have always been treated well but more importantly they do a good job. Last week I happened to be driving nearby when my tire pressure light came on. I drove to Lonnie Cobb service door.
Within minutes Chris had check the pressure and added air and I was on my way. Chris Becker, Kelby Newsom and Kevin King thank you for great service!
Every thing was good. - CED59
I had very good service. They helped me to fine the right car that fit what i wanted to buy, at the price that i wanted to pay.
Service - Ford
Rhonda and your service department are what keeps me coming back. I feel confident in their ability to answer any concerns I might have! Thank you!
Bought 2018 Ford Fiesta, trustworthy salespeople - cpfeiffer_84
Absolutely trust Town & Country Ford. Jeff Callahan was super cool and helpful. I got the right car for my situation and know that they all worked their hardest to get me the best price on a car loan. This is the 2nd car I've purchased from them and will definitely recommend them to friends.
Amazing dealership - Charlotte Forrester
I have bought several vehicles from this dealership over the years. Won’t buy from anyone else. The Taylor family runs their business with great integrity. They stand behind their vehicles. They always want you to know how much they appreciate your business. They always provide the best service and are very courteous. Phillip Vallee is a wonderful salesman and very knowledgeable. Thanks so much for making buying a car such an awesome experience.
Great Service - FPayne
Had to take my Explorer in to get the heat fixed in the driver seat. Tanner was awesome. My appointment was at 7:30 and I was out by a little after 8:00. I have always had great service at Ford of Murfreesboro and I wouldn't want to go anywhere else.
Great Experience! Great Salesman! - SmokinJoe
Bought a new Ford Fusion, my payment actually went down. I highly recommend the dealership. Everyone was friendly and professional. I spoke with Becky in the Internet Department and she had everything ready. My salesman Ryan had the car I wanted cleaned up and ready for me to sign the paperwork. I highly recommend this team.
Always as expected - JJ
Appointment made for an oil change. As always, I was greeted promptly with a smile. In and out in about 30 minutes. They do a nice job.
Great caring and service - Retired Soldier
I worked with Shawn Allen what a wonderful sales person. He took time and showed us ratings for particular vehicles, listened to our wants and needs and then showed us the vehicles that met our wants and needs. He then followed up with a call to see how the vehicle (F150 pickup) worked for us and whether the vehicle we purchased met our needs. A true caring individual not your usual salesperson.
Best Ever - Steve
Best car buying experience ever. Found an F-150 at Bates after about 3 months of searching. Drove from Franklin Kentucky to buy this truck. Mike Mohr was super to work with. I did not like pressure salesmen. Mike let me look around with no pressure. Didn’t try to sell me something different than what I was looking for. Was in an out and on the road in about 2 hours. Wasn’t one of those 5 hour ordeals. All three gentlemen I worked with were very professional and easy to work with. Will definitely go back. Thanks Mike for a great buying experience.
wonderful - Strom1234
They were able to service my car that day; drove me to work and back to the shop to pick up my car after they were done. Price was ok, I guess I can't complain when it was mostly maintenance and no big issues.
Out-of-state loyal customer - diggit
I bought my MKS about 6 months ago from Jacky Jones totally over the internet end phone. I am 100% satisfied with my purchase the car was and is as described by my salesman Nelson f. A minor issue developed a day after the car arrived and Jacky Jones stood behind it 100%. The process was simple and straightforward. Nelson handled everything including shipping the car from Georgia to New York and all at fair prices. I am now starting shopping for a pre-owned Lincoln MKS and it is a no-brainer to bring my business to Nelson at Jacky Jones Lincoln. Truly what I consider a win-win relationship.
Ford Service Advisor
Newton Ford South
Ford Lincoln of Franklin
GM Service Advisor
Newton Chevrolet Buick GMC
Financial Services Manager
Financial Services Director