Excellence - jdodd18
Cleveland Ford was a pleasure to work with throughout the whole process. They were able to arrange financing and had the deal ready to go before we even got to the lot. I would recommend them to anyone in the area.
Top Reviewed Specialists At This Dealership
Awesome - Tidwell24
My experience at the dealership was fantastic. I received great service from the sales team members and they got me in the right car. I would recommend buying a car here to everyone.
Ford & GM Specialist
Great Experience Buying a Car from Out of State! - ArkansasCarBuyer
We are from out of state and recently purchased a car from Miracle Ford, our salesman Chase Rennie was very professional & knowledgeable, It was a very smooth experience everyone at the dealership was very nice to work with. Highly recommend Chase & Miracle Ford!
Best ever in 50 years - The Duke
Gary's a very professional salesman who knows how to talk to people with respect, dignity and a no pressure attitude. He's a good guy.
Awesome people to work witj - Sperry456
Could not have been better. It was great from the start. The sales team and management work excellent to work with and the whole process went really smooth.
Purchase F 150 - MD 11 Retired
I had to place a "Build to suit" order to get the color and options I wanted. The dealership told me it should take six to eight weeks for the build. It took twelve. Possible reason is the order was placed two weeks before Christmas. I was told Ford shuts down for a portion of the holidays to retool.
Mackenzie did an outstanding job of working with me to fulfill the order and make sure I knew everything I needed to know about the vehicle upon delivery. Friendly helpful folks at LC Ford.
Buying a Ram - calmar3543
My wife and I went to the dealership and were met by Mr. Mickey Dolan. He asked a lot of questions, our wants and desires. He indicated that he was up to the task of finding us the right Dodge Ram. He asked if we wanted something to drink and made ourselves feel comfortable. We did look at quite a few vehicles and finally found one. The buying process went without a hitch and the staff made us feel like we were their only customer.
Great people! - 1954harley
It was an extreme pleasure buying my new Escape from Charlie Rogers Ford. I did an online search for the vehicle I wanted. I found it here, late Friday night. I emailed the dealership with a few questions and by 9:30 am on Saturday Curtis had answered my questions. We pretty much completed the deal online. The following Monday I drove an hour to the dealership to complete the deal. I was out by noon. No high pressure sales pitch. I received exactly what I wanted at the agreed upon price. I don't know who is responsible for ordering the cars or color schemes, but whom ever does it, hit a home run with this one. Every place I have been over the past week, I have received at least one compliment about the color.
Rex is the finance manager and he found me the very best deal I could possibly get thru Ford Motor Credit. Very pleased with my purchase. I encourage any one looking to buy a new or used automobile check these guys out. I don't think you'll be disappointed. These people do not believe in high pressure sales.
Great service experience - Danny j Pike
Adam the service manager made my service experience very pleasant. Did everything promised and
double checked to make sure completed.
I first took my truck to Autonation Ford on Mt Moriah in Memphis.I will never go back there as the service writer Jonathan nor the service manager Brian seemed to care about my concerns on a truck with only 7000 miles on it.I voiced my concerns as to the service received and was told by Jonathan that's why he drove a Toyota.
Once again only praise for the service at King Cotton to Adam and his team.
2nd time customer - Robin Self
This is the second vehicle I bought from a Russell Barnett dealership. I was extremely satisfied both times. I had been to several other dealerships and the salesman were either way too pushy or did not help us at all. When we got to Russell Barnett Ford everyone was helpful and no one pushed us to make a decision. Jason Davis was the salesman we worked with. He was helpful and answered all our questions. We ended up buying a 2014 Chevy Equinox and we love it! I have already shared my positive experience with several people I know that are looking for cars. Russell Barnett will always be my first stop when I am looking for a car!
Purchase of 2018 F-150 - JimO
A great experience. Was looking for a new King Ranch in the Atlanta area (where I live) and was a complete hassle. Told my son who lives in Union City of my plight. He suggested Union City Ford since he had just bought a new vehicle and how well satisfied he was...no drama
Met his rep, Steve, and consmated the entire process in less than 30 minutes...with a great price! Literally shook hands and the truck was ordered AND they facilitated the install of 2 after market items
So simple and no drama. Will by our next vehicle from Taylor Ford
"Excellent Service" - - Butch Schwoyer
My wife and I had the pleasure of working with David Minor and Friendship Ford. We previously visited Ford dealerships in Johnson City, TN and Asheville, NC. David was very professional, courteous, and went the extra mile to assist us in finding the best truck that fit our needs. He was totally knowledgeable of every truck we looked at both new and used. David's communication skills are worth noting, and he was available at any time whether at work or home to answer our questions and/or concerns. I'd also like to add a special note as to how courteous everyone working at the dealership was. Every time we would be entering or leaving the showroom the employees would open the door for us and acknowledge us. My wife and I would definitely recommend Friendship Ford to anyone looking to buying a vehicle.
GREAT!!! - Cynthia Pipkin
For someone who was not interested in buying but out of curiosity about a piece of mail that. I had received. The outcome was great. I am now the proud owner of a 2017 Ford Fiesta S.
Got a new truck - Vehicle of my dreams
Kevin is truly the Face Of Ford. He was professional yet kind. His knowledge exceeded our expectations. It was amazing to deal with someone of his experience level. He spent time after the sale to explain the options and ins and outs of our beautiful new Ford Truck. We appreciated his loyalty to Ford.
Great Service - DonnaB
We have used this service department for oil changes or repairs for the past 7+ years. We have always been treated well but more importantly they do a good job. Last week I happened to be driving nearby when my tire pressure light came on. I drove to Lonnie Cobb service door.
Within minutes Chris had check the pressure and added air and I was on my way. Chris Becker, Kelby Newsom and Kevin King thank you for great service!
new car - Deano58
This was 1 st new car I love my new ford escape thanks for all your help
Was looking at a used subaru with 90,000 miles thought about it for a few days
and just decided to get a new one thank you Sandra
Awesome Experience Multiple Times! - BradMizer
They have a large selection and small town values. Everyone is knowledgable, honest, and helpful. The difference is easy to see if you have ever looked at the big city mega dealers. I highly reccomend them.
2014 Ford Focus Hatch! Great Deal!! - yourmama
Enjoyed the experience. No pressure, very easy to talk to! Mike Mohr seem to go out of his way to get me the deal that I was hoping to get. He seem like a straight shooter. No run around, just ask me what I wanted and went to work on getting it for me. So anybody out there looking for a great experience when buying a vehicle. Go check these people out. You won't be disappointed. I'm sure all the sales personal are great, but I know for a fact, that if you tell Mr. Mohr what your looking for. He'll do everything he can to make it happen! Thanks Mike! Keep doing what you're doing!
Long time family customer done wrong - Rich-E D.
Well the first car I remember being bought from a dealership was a 1986 Ford Escort GT hatchback bought from this location, fast forward through life and my mom was bringing the old Escort to trade in for a 2003 Focus shes had for over 10 years. I decide one day to trade in one of my project cars for a pickup truck and the recommended salesman found the exact red Dodge Ram I have always wanted within my budget. Even went out of town to pick it up and bring it back and I didnt even haggle the price just paid in full. That warrants the 2nd star for the rust free low mileage Red Ram. After driving the truck for a few days it has obvious issues such as no front brake pads, just metal carving into the rotor, has a horrible vibration at 30-35mph and feels like the U-joints are worn. Simple things really but low and behold I take it in for the inspection that I was told would be about 45min-1.5 hours. At the 3 hour mark had to ask what was going on and was told work was being done that I didn't authorize, (its my truck now as its paid in full.) Finally the service manger came in after nearly 4 hours to tell me they replaced a licence plate bulb and I needed a new multi function switch. Well the multi function switch works just fine, on the Ram you can flash high beams or turn them completely on by pulling the lever just a bit more. I`m an auto enthusiast and just a parts specialist not a ASE cert. tech but I`d at least put the effort into inspecting the actual issues but they didnt even seem interested in anything I had to say. I will never go back for even free parts or service, I dont trust the people working on vehicles there.
Excellent Service - bigdaddy1
I called Randy I was going out of town and my Truck was not running right. Randy said to bring it in to service and they would check it out.
Randy came and explained they had checked it and what they had found.I agreed to fix it right then . I have been a customer of Randy's for years. He is very professional and job is always done right.
Most friendly dealership - delan37091
Best dealership experience I've had. Been dealing with them since 2002. Very friendly atmosphere. Always pleasant and considerate when it comes to service or advice. Will advice Lyons to other's in need of a vehicle.
"Excellent" - Mark
Purchased an F-150 truck from Joe Centers. He was outstanding in every way. He made the purchase easy, has excellent knowledge of the vehicles, spent all the time we required of him to show us all features of the vehicle including setting up all our devices to interface with the Sync w Ford Touch. I'll buy from Joe again. As far as the dealership goes they had what I wanted at a fair price; however, I recommend coming with pre approved financing to get the best rates from a local bank or credit union. The lender they use, especially on weekends, has very high rates.
Very accommodating - Gerald Martin
The Ford guys were very friendly and helpful. Got credit approved and loan done in no time. Mark Donohue got me an awesome deal. Very happy with purchase.
Excellent service all around - A8owner
Although Marshall Mize is a volume dealer, the interest and helpfulness shown by their sales staff stands out despite the continuous flow of customers through a very busy dealership. I would especially single out Shannon Sapp and Sebastian Gray for their service well beyond expectations. They are both a credit to the dealership and to the reputation of Ford Motors.
Great place to buy a Truck - Art C
It was fun and a great place to buy my truck. Ask for Kenny Eastman in sales. He will make it a good time and make it fun.
Honda Accord - Princess#1
Good experience with the purchase of our 2014 Honda Accord. We had 2 salespersons, that helped us out, Drinnen Hayes, Frank Radics, and the manager, Cole Fisher. Just a tip, make sure you do your homework before going to any dealer.
Great service! - Cinful895
Brought my truck in for service and new tires. They were very accommodating and also gave me a ride back to Farm I could get my animals taken care of while they worked on my truck. For the most part I have always had good service from Landers Ford. They have taken good care of my 2002 truck
Great buying experience - Cliff Wilson
I was very impressed with Russell Barnett Ford and the entire buying experience. Everyone was great to work with and went the extra mile to ensure we had a smooth process.
Service desk staff A++ but service manager ZERO! - Wk
The current service manager/director (Steve McHenry) is the rudest individual that I have ever encountered!
Not only was he rude to me but also to other customers there waiting on their car. The ladies working the service desk were so nice and actually apologized for the way Steve M. treated and talked to me.
I love the sales staff, the service desk ladies and owners BUT STEVE M. (service manager) needs to be fired or at least given a job in which he does not interact with customers!
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