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Service department is amazing! - Zach B
This dealership continues to knock it out of the park. The service department was incredible. They had me in and out in less than one hour, and I didn’t even have an appointment! The team they’re communicated with me every single step of the way as they fixed the issue for me.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Great experience! - Alcoa
Terry Maddox was the utmost professional. Quick to respond, honest, and helpful. I had to travel from out of town and everything was taken care of and ready to go when I arrived.
General Sales Manager
Ford & GM Specialist
New ride - Ajv335
Had a good time buying a vehicle here that I recommend anyone who is looking for a vehicle go in and see Cameron at Miracle ford
Sales & Leasing Consultant
Sales & Leasing Consultant
Recall repair - debra
The service department got my vehicle in and out within hours. Justin was Friendly and didn't try to push other repairs. we dropped off the vehicle overnight and it was ready by 11:00 am the next day
Amazing - csuppa
Cecily helped us with getting a new truck, she is great and helpful even answered our questions after our purchase. Everyone at the dealership is very helpful!
Tom Phillips - susan.wallace
Tom Phillips was very nice and showed me all of the cars features before I left. We've bought many cars from Two Rivers and they have never disappointed.
Overall a good experience - B
Overall, this buying experience went smoothly. I agreed to most numbers by phone and went in to clarify a few small details. I met the owner and we went back and forth about price face to face, which I value. The feeling of watching a salesman go to their manager behind a closed door, or the famous clear glass is not customer friendly, so I was glad to see this dealership doesn't deal like that.
The finance manager, Doug, explained everything well and the signing process was quick. I wasn't pressured to buy warranties I didn't need, which is something very common with most dealers.
Unfortunately, I had mentioned to the salesman the new truck had a shake in the steering wheel. He assured me it would drive out in a few miles, but if it didn't they would take care of it. The shake didn't drive out, the back up camera and screen didn't work properly, and there were scratches in the steering wheel keys and dashboard.
The service department kept my new truck from Monday to late Thursday replacing the entire navigation/backup screen, replaced the radio, replaced plastic pieces on the dash to fix the scratches, replaced a front tire to fix the shaking, and I have to take it back for someone to fix two other scratches on the dashboard. Overall this isn't the experience you'd expect with a brand new vehicle. Who do you blame though, the dealer or the manufacturer?
Overall I'd buy from this dealer again, but would probably inspect the truck a lot more before signing the paperwork. The non-pushy atmosphere is one I prefer, plus the salesman was a trooper and kept me updated throughout the service issues. They seemed like honest people, which are words that don't normally go hand-in-hand with a car dealer.
New and Used Sales
Above and beyond - Julescarlover1975
JD and Cleveland Ford will continue to get the business for my vehicle needs. He stayed after hours to make sure i got the car i wanted. He was helpful and very professional. Thank you all for the help in my vehicle purchase!
Wonderful Rachel - Ken darley
Went to look at the Ford truck's. Meet with wonderful Rachel Haggard. This lady was great. Not only was she friendly and easy to talk to but was very patient with my questions. When a final decision is made I will definitely be seeing this lady again.
New car purchase - Sandyb
This summer when we purchased a new car we had the pleasure of dealing with Patty. She made the whole experience so easy and stress free. When we purchase another vehicle, we hope to be able to buy from her again. She is definitely the best car salesperson we have ever seen.
Excellent!!! - wayne123
My experience with Wyatt Howe was great. He was very nice and professional, he explained this very well with myself and my wife and answered every question we had to our satisfaction. He was great!!!
We had a wonderful experience - Debra Morgan
Everyone was very helpful and very courteous 'sales man was very knowledgeable he helped us pick out a beautiful van we love it Brandon Walker even bought our dinner just want to say thank you to Brandon forgiving us such a great experience in buying a van thank you Brandon Walker
Out-of-state loyal customer - diggit
I bought my MKS about 6 months ago from Jacky Jones totally over the internet end phone. I am 100% satisfied with my purchase the car was and is as described by my salesman Nelson f. A minor issue developed a day after the car arrived and Jacky Jones stood behind it 100%. The process was simple and straightforward. Nelson handled everything including shipping the car from Georgia to New York and all at fair prices. I am now starting shopping for a pre-owned Lincoln MKS and it is a no-brainer to bring my business to Nelson at Jacky Jones Lincoln. Truly what I consider a win-win relationship.
Service - Mac
I always get great service. This is why I keep coming back. If the service wasn’t good I would take my truck somewhere else. No one else has worked on it.
Great Sales Experience - GregHBNA
The people at Lyons Ford in Lewisburg, TN are down to earth in a small town environment. The staff is very friendly an very easy to work with. They had the best price on a F150 I was pursuing. They made the sales process very comfortable with no pressure. They wanted to make sure I had the right vehicle that suited my needs. I have not yet had a service experience to rate
Thanks Rob, Ryan, and Julia.
Outstanding - Effiecampbell
Very satisfied with this dealership. They made my last car buying expierence very outstanding. Salesman Jason Davis along with the whole staff was very professional and made sure we were taken care of in the car buying expierence.. highly recommend
Service - Larry
This dealership has always met my expectations. Staff is friendly and willing to listen to better understand my concerns. The technical staff is professional and performs their task in a timely manner.
Hassle free great deals - Chris p
If your in the market for a new car or truck , shop around but don’t buy until you check out the guys at Golden Circle Ford ,! Glad I did saved thousands yes I said thousands over others “best deal “
Problem Solved - Steve
Problem was with the auto start. It was a complicated find with electronic testers, etc. Called Ford Engineering for continued search. Found that a connector was corroded or loose.
General maintenance and recall - Mimi
Excellent service. I had scheduled my regular oil change and maintenance along with taking care of a recall on my 2016 Ford Explore. When I called the dealership to set up the appointment we were able to set a date and time that was convenient for me and them. When I arrived they were ready and greeted me and made me feel important and respected. Since it was going to take several hours they took me to where I needed to go. It would had been nice to have loaned me transportation but it worked out good. Over all it was a good day I was concerned about the recall but they eased my mind. With how they will take care of it. Thanks Mike Stansberry
Fast, Friendly Service - Smith, Rochelle
My car’s oil change light calls for one but Ford’s friendliness, fast service, comfortable seating and interaction with my son reminds me where.
Great experience - Bucshott22
Homer Skelton Ford took excellent care of me. Janet was a great sales lady and worked hard to earn my business. I will definitely be back.
Great experience - Bellaboo
Excellent customer service. Ra, our salesman, was very informative and helpful in making our decision. Prices were competitive and best in the area. Thanks Guys!
Lenoir City Ford...don’t go anywhere else! - SKF1976
Bought my third vehicle from Lenoir City Ford. Each time, made long drives to get there (1000+ miles this time).
With this place, you tell them what you want. You take pics if trade in, and let them do their thing. This time, traded 2018 F150 STX on 2019 F150 XLT. Within couple hours, got deal I wanted. Went there, signed papers and left with new truck. As always, less that one hour spent there. 0% APR helped, especially as dealer where I live tried charging 6% with same lender!
Service continues after purchase. My home county is way slow with tags, so temp tags were about to expire. What does Lenoir City Ford do? They overnight me new temp tags to Texas! Yes Sir/Ma’am, they are that awesome!
Ask for Pete Clay, and he will take care of you! Don’t buy somewhere else just to regret it!
Great Service - DonnaB
We have used this service department for oil changes or repairs for the past 7+ years. We have always been treated well but more importantly they do a good job. Last week I happened to be driving nearby when my tire pressure light came on. I drove to Lonnie Cobb service door.
Within minutes Chris had check the pressure and added air and I was on my way. Chris Becker, Kelby Newsom and Kevin King thank you for great service!
Great service experience - ScottK
Zach Carter always takes great care of me with multiple Ford vehicles to be serviced. I get honest, knowledgeable advice and he is very respectful and professional. Bottom line is I trust Marshal Mize Ford!
New F350 Purchase - JohnnyD
I would strongly recommend Town & Country Ford as a place to shop for a new Ford. Bill Thorne was very down to earth and easy to deal with. The dealer was diligent in finding rebates even after we had settled on a price! They save me another $2,000.
Stress free buying experience. - parker035
I had the most stress free car buying experience in my 50 years of buying cars.
Our salesman, Rudy McConnell, was very helpful; not pushy at all. He gave us very fair trade-in value for our car (didn't have to dicker at all on the trade-in value or final price). We purchased a 2019 Edge SEL.
The entire buying experience only took about two hours from deciding on the vehicle we wanted, test drive, purchase and driving it home.
I highly recommend Russell Barnett Ford and salesman, Rudy McConnell.
Review - Truckguy
The people were friendly and answered my questions with no problems. They knew their products well and helped me understand the way they worked. I plan on doing more business here.
you had what i wanted - cmh4055
joey knew what I was looking for and call me when you got this in and work a good deal for me I love the truck has every thing I wanted and more
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