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What a wonderful experience! 👍 We will always do... - Cassie Russell
What a wonderful experience! 👍 We will always do business with Ford of Cookeville from here on out. It was a seamless, fun and fast process. We could not be more pleased with the entire process as well as Mr Lyle who made it happen and was great to work with. He was patient in letting me be picky and made sure I had multiple options and left with what made us happy. Thank you so much to Ford of Cookeville and we will see you for our next purchase! ❤️
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Everyone was very nice. The operation ran very smoothly.... - lukeshightech
Everyone was very nice. The operation ran very smoothly. No complaints on my behalf. Definitely use this dealer and sales person at alter dates!
Ford Master Certified Sales Consultant
Service at Two Rivers is great. They are quick and get... - Hhesters_11
Service at Two Rivers is great. They are quick and get you in and out. Lonnie is up front and honest. We came in from out of state and would do it again!
New Truck Manager
The most helpful, sweet group of people to work with!... - Haynes A
The most helpful, sweet group of people to work with! Having our 4 month old with us, we felt very welcomed and comfortable. Thank you for taking care of our family and going beyond “customer service” and being personable and professional.
Sales & Leasing Consultant
Sales & Leasing Consultant
Brought car in because it wouldn't start - had to have... - STEVED45
Brought car in because it wouldn't start - had to have towed. The tow driver was very nice and cheery and the technicians and people in the office treated me extremely well as they always do. Turned out battery was dead and both were replaced under warranty.
New and Used Sales
Mtn. View Ford made my 2 hour trip to their dealership... - Rmas101
Mtn. View Ford made my 2 hour trip to their dealership worthwhile. No surprises upon arrival and Billy was great to work with. Very friendly team that listened to what I had to say.
Great to deal with. I bought an Eco Sport. Just what I... - kttlkit
Great to deal with. I bought an Eco Sport. Just what I needed. Everyone was easy to work with. Got a good deal. I will be back for by 5,000 oil change.
I have talked with Matt Combs on several occasions he is... - Tlscott525
I have talked with Matt Combs on several occasions he is professional, knowledgeable and treats me like FAMILY! What a wonderful place to do business with.
Great, Helpful, Professional!!! People you can trust!!!... - gjspraggins
Great, Helpful, Professional!!! People you can trust!!! My next auto shopping experience will definitely include Lonnie Cobb Fore and Mr. Charles Yawn. The Man in the hat.
Have gone to this dealer for service since I bought my... - SONNY
Have gone to this dealer for service since I bought my vehicle 10 years ago. Always had great service and done in a timely manner. All counter people are always polite, friendly and courteous.
Best experience I've ever had buying a car. I live nearly... - Nikonjosh33
Best experience I've ever had buying a car. I live nearly 2 hours away and have bought my last 3 cars with them. I have referred 3 friends to them that have bought also.
I am more than pleased with the way I was treated and... - Dolores
I am more than pleased with the way I was treated and with my purchase
Awesome place to do business with! My family has bought... - lonnieshonda97
Awesome place to do business with! My family has bought many cars with them. Will do business again with them when something else I see comes up!
Great staff - knowledgeable and pleasant! The process... - Sheri
Great staff - knowledgeable and pleasant! The process didn't take that long and they worked hard to accommodate our requests and pricepoint.
Codey posey and other Cody were amazing and helpful.... - Anthonysandoval1994
Codey posey and other Cody were amazing and helpful. Deals were great. Service was fast.
The service was absolutely excellent. This dealership has... - Kbates146
The service was absolutely excellent. This dealership has an excellent sales department which is very knowledgeable, helpful and ready to accommodate the customer.
Have a very good experience. They made the process as... - Cherishlawson11
Have a very good experience. They made the process as smooth and quick as possible.
I CANNOT express my displeasure enough with the Union... - macyearley1997
I CANNOT express my displeasure enough with the Union City TN Ford Service Department (Taylor Ford Lincoln). We started having issues with a 2014 Ford Focus in March of 2021 that we actually bought brand new at Union City TN Ford Dealership. The first time we took the car to the Union City Ford Service Department to check the issue, they stated that they found nothing wrong. Then, on a trip to Memphis, the car broke down and we had it towed back home. After taking it back to the Union City Ford Service Department that originally said nothing was wrong with it, they then stated it was the faulty clutch A and B and was not covered on our warranty and would be $796.50 for repair and it would take about a week. After the Union City Ford Service Department made the repair and gave the vehicle back to us, it ran for about 2 days and started the same thing. We immediately took it back to them to check it out. The Union City Ford Service Department THEN stated it was the TCM transmission clutch module and WAS covered under the warranty, but the part was on a Nationwide Backorder and they would call us when part came in, which is understandable due to the Pandemic. So now it’s September and the Union City Ford Service Center has never called, and would always seem like we were inconveniencing them when we called during the last 4 months, checking ourselves if they had heard anything. But still, no part. Ford Customer Care has told us that the TCM is a recall issue and we are eligible for a rental and issued us a rental claim # and advised us to contact our Union City TN Ford Service Department and let them know, and to also request a reimbursement claim for the original $796.50 repair that was charged to us that didn’t repair the car. So guess what happened when we made that call to Union City TN Ford Service Department? We got no help, on either the rental car or the reimbursement claim. So, if anyone has been considering purchasing or having service work done at the UNION CITY TN FORD DEALERSHIP or SERVICE DEPARTMENT, just know that we HAD been repeat customers and look how they have treated us. Just think if you were a first time customer……
Great experience at Bates Ford. The sales experience was... - James
Great experience at Bates Ford. The sales experience was great with no pressure. All the employees we interacted with were friendly and willing to assist. We love our new vehicle.
Zach was super helpful and got top dollar for our trade... - jennaelawson
Zach was super helpful and got top dollar for our trade as well as put us in a bigger vehicle for our little girl. Overall great experience!
Yes they was very friendly people they did a very quick... - Stonett
Yes they was very friendly people they did a very quick job for me.Thanks again
I called and talked to Josh Booker about a 2021 Ford... - HFisher
I called and talked to Josh Booker about a 2021 Ford Expedition Max I had seen online. It was at one of their other stores, but he had it ready for me the very next morning. The whole team at Golden Circle made the buying process easy! I've always had a great experience with them. This makes my 3rd vehicle from there, and their excellence service is why I continue to do business with them!.
This is my second vehicle purchased at Lander's... - envrengr
This is my second vehicle purchased at Lander's Collierville. Tom Scism helped with my purchase on both occasions. I would recommend both Tom and Lander's Ford to anyone looking to purchase a new or used vehicle. Tom is courteous and has the customer's best interest in mind. All you need for a quick hassle free experience is a realistic expectation for your trade in value and the new car's fair market value.
I shopped multiple dealers, and Morristown Ford was the... - alicemclements
I shopped multiple dealers, and Morristown Ford was the most responsive, had comparable if not a little lower pricing than other dealers, and got us in out very quickly, knowing we had a long drive to get home.
Cody Tackett was my salesman when I bought the 2020... - msgvergith
Cody Tackett was my salesman when I bought the 2020 Ranger, he did a great job with helping during the negotiation process!
Let me start this off by saying that I didn’t buy some... - Bamboozled
Let me start this off by saying that I didn’t buy some beater expecting it to run like a Benz. I bought a vehicle that was more than $35,000 from this dealership and was swindled into buying somebody else’s problem. I went to this dealership expecting a reliable vehicle that wouldn’t immediately need routine maintenance done (rotors past Fords recommended replacement width causing the car to sounds like a freight train screaming as it’s trying to stop) or have internal engine problems (lifter noise that sounds like gravel bouncing around my engine bay) and a couple other issues. I get it’s a used vehicle and there are going to be normal wear and tear things but these are things that shouldn’t have passed their “inspection” process. I spoke with a sales manager before I bought the vehicle and was assured if there was anything major mechanically then it would be fixed. I had said i wanted something checked out before I bought the vehicle but due to it being late Sunday, the service department already closed. Tristin told me to come back another day and whatever concerns i had would be put to rest with them inspecting further and fixing whatever issues there were. Maybe a day or two goes by and brakes are screaming and engine is making weird ticking noise. They inspect and say it’s nothing and the engine has a lot of moving parts and the brakes were good. Take it to an independent mechanic who said rotors should have been replaced months ago and the engine noise is my lifters which would cost more than $1000. Bring it to their attn and now I’m getting the run around. Same said sales manager says he will pass it up the chain and see what happens. 1 week goes by and nothing. Won’t return contact. I then call the GM, Jeff, who says it’s the first he’s heard of the issue. He says he will look into it and get back with me. About a week goes by and still nothing from either one. So I stop by the lot to see what going on and am met with a level of disbelief, like I should have forgotten about this issue they have tried to brush off. Same sales manager storms off into the office saying there’s nothing he can do about it under his breath to his colleague, unable to muster the courage to actually tell me that. Colleague then calls me in to the office and says I would have to come back another time bc the service manager was out and it was his problem. And there attitudes were great until after I purchased the vehicle. Then I was just a problem. Thanks for selling me somebody else’s problem Town and Country. Have no idea how you have been in business this long.
Great company to deal with most of all I must recommend... - Slimes Fay
Great company to deal with most of all I must recommend Mr Edrick Freeman is very knowledgeable, helpful and determine to accomplish his goal. Between me and my daughter we give him a ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Salesman was great, listened carefully and then showed me... - Tedn208
Salesman was great, listened carefully and then showed me exactly waist I was looking for. The buying experience went smoothly and am very happy with purchase.
Great service. Everything done professionally. Work was... - Bud
Great service. Everything done professionally. Work was excellent. I highly recommend this dealer to everyone.
Ryan is wonderful as is Michael and Jamie. The whole... - sjmesser1970
Ryan is wonderful as is Michael and Jamie. The whole staff makes you feel like family. I'll never go anywhere else for a vehicle or service on my vehicle 🇺🇸❤️🤍💙
Financial Services Manager
Sales Manager/Financial Services Director
Sharp Motor Company Inc.