159 Texas Buick Dealers

I rarely comment positively or negatively about - pdt160

I rarely comment positively or negatively about companies. However, today I had the unique opportunity to meet truly competent professionals at Gabriel/Jordan Buick GMC in Kilgore, Texas. Yesterday, I brought my vehicle to the Gabriel/Jordan Buick GMC Service Department to have some minor damage looked at and to request a quote. I met with Chris (the service director) and Adam (the service advisor). Adam was attentive and listened carefully to my concerns. He then offered me several options and was genuinely helpful throughout our conversation. Even when I was struggling to use the Keurig in the waiting area, Debbie (the office administrator) kindly came to my aid without any hint of annoyance or frustration. Today, I returned to the service center to have my vehicle repaired. I was greeted like a longtime customer and was impressed by the professionalism, authenticity, and patience of the staff. Unfortunately, I encountered an issue with my company's credit card that could have been very stressful. However, Essie, Debbie, and Paula worked together to resolve the issue on my behalf, and I was grateful for their advocacy and assistance. They went above and beyond, even though they had no prior relationship with this company. Thanks to their teamwork, I felt like more than just a customer - I felt like a valued client. In a world where it can often feel like everything is going wrong, I wanted to share my positive experience with Gabriel/Jordan Buick GMC . The team there made me feel like family and their positive culture and exemplary service was truly remarkable. As a first-time service customer, I couldn't be more impressed with the level of care and attention they provided.

Made service appointment to have struts replaced on my - dhtex

Made service appointment to have struts replaced on my Chrysler 300. On the appointed day I drove 40 miles to the dealership. Arrived early, reviewed what was needed and left. In three hours I called to check to see what time it would be completed. Later learned that the parts were not there and would take 3 to five days to get there. I have made other arrangements (for less money) and have no plans to return to Premier Autoplex.

Kyle is an awesome young man,third vehicle from him . - Holywildlarry

Kyle is an awesome young man,third vehicle from him .I will be back.Thanks for making buying vehicles so pleasant.

Urine poor customer service! They place you in voice mail... - Eyes Wide Open

Urine poor customer service! They place you in voice mail jail. No departments pick up a call. Must be nice to count profits and leave people wondering if this is Third Word outfit parading as an Auto Dealer.

Do NOT go here if you are wanting to get warranty work - Melisa

Do NOT go here if you are wanting to get warranty work done. Unless you can be without your vehicle for days. I had an appointment, dropped my car off at 7 am, and 11 hours later they still hadn't even looked at my car. I will never ever go here for any work or vehicle purchases in the future

Great Experience - Sportsman

I had a great experience buying a 2013 Ram from Barrett in sales and Isaac in finance. I came from Amarillo for a better deal. Truck Town's prices are very competitive and they let me use a loaner vehicle so they could inspect my new truck to make sure it was ready to hit the road. No hassle no hard sell. I tell everyone to go to Truck Town Lamessa.

Peter was helpful in the purchase of my new vehicle I... - Whatever

Peter was helpful in the purchase of my new vehicle I will definitely be coming back to him on my next purchase. I do recommend peter!

Showed different vehicles and. - mcknightcindy

Showed different vehicles and. Test drove several finally decided on the GMC 2023 Acadia. Awesome

Great service! - Gustavo Esquivel

Great service! Mr. Munoz did a great job making sure the whole process of purchasing my truck was stress free. I highly recommend him if you're looking for a new vehicle.

I recommend using Ernesto Ramirez as your sales... - Amandas04

I recommend using Ernesto Ramirez as your sales consultant! in my opinion the best! Gave me the best deal!! He answered all my questions, he also follows up with me all the way in Abilene!!

nice folks, worked with me and helped me get what I - cschmidt1129

nice folks, worked with me and helped me get what I needed. Christian Weeks was my sales person and he was very nice and helpful. Would definitely revisit when we are in the market again.

I had my vehicle worked on and everyone was very nice and... - sadler.lonnell

I had my vehicle worked on and everyone was very nice and helpful! I was in and out pretty fast.

Zack was such an awesome salesman, he took the time to... - kkirkman

Zack was such an awesome salesman, he took the time to show me around & helped me through every step of buying my very first car on my own! He got my payments where I wanted them & just created an awesome friendly environment! Thanks Zack for all you did!

This is an excellent dealership! - Big Mac

This is an excellent dealership! The staff is very friendly and eager to help you out!

This was the 1st dealership, and I have been to many, - lbjjack1

This was the 1st dealership, and I have been to many, that I was in and out in less than 1 1/2 hrs. Unbelievable they had everything ready and was even able to test drive without asking. They are very nice and professional.

Trade in values at this dealership are low by 20-30% - tjtex

Trade in values at this dealership are low by 20-30% compared to other dealers. Model to model comparison. The sales person was fine but whoever sets up the trade in values is way offbase.

All saleperson are friendly and helpful. I will recommend... - brianvan136

All saleperson are friendly and helpful. I will recommend Midland GMC to family and friends Best place to buy cars in west Texas,.please ask for Paulino or Daniel.

great salesmanship. great deals - Treytreytrey

Great sales person. Wonderful selections. Very friendly atmosphere. Unbelievable prices on there inventory. Upon arrival we were completed and out of there in a very short amount of time. They were very prompt and very considerate. Also service was very helpful and did a wonderful job detailing our vehicle. Thanks to you all. We would definitely recommend you to everyone.

First time I ever financed a car and I had a great - beka

First time I ever financed a car and I had a great experience with ted!!! Went to bat For me several times and did everything he could to help me!! Will definitely be returning to Dow and recommending to friends!

The dealership is okay but cars. - WiilieD

The dealership is okay but cars.com sucks! Bruner Dealership sold the vehicle 3-weeks ago but it wasn't reflected on cars.com. Very misleading

I had a good experience with the salesman at their auto - Carey P Sr

I had a good experience with the salesman at their auto motive. I would recommend anyone to go through the same process you will get treated, right

Quintin did an absolutely awesome job from start to - Charles Manley

Quintin did an absolutely awesome job from start to finish with our Ford Expedition. I don’t usually like buying vehicles and he provided us the absolute best customer service and made the paperwork process seamless. I would recommend him to anyone!!!!

This is the second car I purchased from this dealership. - tammy.davenport

This is the second car I purchased from this dealership. All of the people I have worked with - Robert Reck, Kathy, Carla Lewis were professional and knowledgeable. I live several hours from the dealership and have worked with them entirely through the phone and messages! They knew what I was looking for and were able to deliver! I will be back the next time I need to purchase a vehicle. And - if I am in Hearne, I will stop by to meet them in person! Thank you, Robert, Kathy & Carla for your professionalism and hard work!

We were looking for a truck and looked all across Texas.... - Rarshaiz

We were looking for a truck and looked all across Texas. I found the truck we bought on ebay from this seller but i think they go by Gulf Coast Chevy now but the address is for this dealer off google maps. May be a name change. Anyways after working through ebay with Todd Baker We did a surprise drop in since it was close to where we live. After taking a test drive we came back and made a deal that we just could not let go. While we waited for finance to go through we decided to leave the dealer to go to Lake Jackson. I think they were worried we would not come back but they did not chase us down or try to keep us there (unlike some dealers i know). They called us while the wife and I were eating lunch and gave us the scoop and we told them done deal we will be back shortly. Long story short this was the best and least hassle free buying experience we have had yet buying a vehicle. Everyone was was great to work with. If you check them out ask for Todd and tell him the Pennington's sent you.

Always do the dealerships job to protect yourself - Disappointed70

I purchased 3 vehicles from Gloff. My first 2 were great.... My 3rd purchase was horrible. My car was totaled by the hail storm.. Gloff did not have the vehicle I wanted so was told to find one and they would handle the rest. Two months later I found out the car they delivered to me had frame damage and had been stolen which was all listed on the VPN nbr. I take some fault since I did not run a car fax however I trusted Gloff to handle everything since they were my Car guys. They charged me 1695.00 to fix the frame which was not fixed correctly. I have been thru 2 sets of tires then was told they would charge me 54.00 to put on my license plates When I asked the owner to make it right here is his solution. I put down 3500.00 , transfer 7,000 from my loan into another loan and make payments of 350.00 for 6 years. I have all proof and paper work to back up my claims. I learned a hard lesson trusting Gloff Ford. Please do not go with what they tell you. Always do their job for them. I am now stuck with a car I gave 16,00" for that is worth roughly 5500.00.

Mark Harris responded to my online inquiry and met me at - randall.bingaman

Mark Harris responded to my online inquiry and met me at the dealership. The truck was just as described and the process was seamless between sales and finance!

They had my car for 8 days and only fixed one of the 3... - Amos77833

They had my car for 8 days and only fixed one of the 3 issues and then charged me again to look at my car

I was very happy with my experiance at this dealership.... - jwmchamp

I was very happy with my experiance at this dealership. Everything about the experiance was wonderful and I would highly recommend using this dealership when considering the purchase of a new or used vehichle.

I went here to service my truck and ended buying a car... - Christophergehlen

I went here to service my truck and ended buying a car that day also. Everyone was so nice and considerate! I have really come to appreciate this dealer.