159 Texas Buick Dealers

purchased a vehicle online from Ancira as they had the - thor

purchased a vehicle online from Ancira as they had the exact match when I went to build a custom SUV. happy with the outcome. only advice - if trading a vehicle, get a few quotes on selling/trading from other dealers - will make your negotiations with Ancira or other dealers easier

Rachael was awesome. - Tiorick65

Rachael was awesome. From my arrival to departure kept me posted on the progress of my truck.

Jason in service dept is the one i always ask for. - Lell78413

Jason in service dept is the one i always ask for. He is prompt, courteous and dependable.

Servic was quick and the team members address polities - rook588

Servic was quick and the team members address polities and helpful. I enjoy doing business with Don Hewlett Chevrolet.

Shout Out to Shamaley Buick GMC for the exceptional - cesarnolasco77

Shout Out to Shamaley Buick GMC for the exceptional service on my GMC 2500HD! From the moment I walked in, the staff was attentive and knowledgeable, making the whole experience smooth and stress-free. Highly recommend!

Have traded here for years and they are always a great - Bob

Have traded here for years and they are always a great group to work with.

My fluids on my vehicles are not monitored and topped - gloworm1181

My fluids on my vehicles are not monitored and topped off., causing my sensors to display

Good service and service attendant was very considerate - hambone1950

Good service and service attendant was very considerate in explaining what needed to be done.

Kevin, our salesman was very nice. - gina_green21

Kevin, our salesman was very nice. The guy with financials was rude. I feel like the process overall could have been much quicker.

Shop does not honor warranty work. - Coachhay63

Shop does not honor warranty work. Spent a lot of money 2 months ago on my transmission with them, had the same problem 2 months later and went in and they refused to cover any repair cost via the warranty on prior work.

Gunn automotive handled my service very quick and - Rlbailey.439

Gunn automotive handled my service very quick and performed in a friendly and professional manor. I will definitely take my vehicle when needed.

I bought my truck last year 2023 GMC Denali 3500 1 ton - Roy636

I bought my truck last year 2023 GMC Denali 3500 1 ton pickup truck cost me $100,000 on 4/22/2024 I was towing my 5th wheel home from a job 350 miles away took me 2 fuel tanks to get home check engine light had turned on and truck goes in limp mode. So I call the dealership, set up an appointment to see what’s the issue with my truck, so they tell me bring in the truck on 4/24/2024 so the diesel mechanic can diagnose the issue, next thing I know I get a message from dealership it’s gonna be $14,013.65 to fix your truck not once was told what the issue was I’m like ok I have warranty on the vehicle mind you I only have 25k on the odometer. They tell me we’ll warrant doesn’t cover metal shavings in your fuel system so I was like I didn’t put metal shavings in my fuel tank and isn’t that the reason there’s a fuel filter and they said well the filters aren’t 100% and could let particles into your fuel system so you must have put some bad fuel from somewhere and I told them well I don’t know any fuel stations that would have metal shavings in the fuel pumps so I told them I heard that GM fuel pumps have had issues they said sir we used to have issues with the CP4 pumps but we use the DP4 pumps now so that shouldn’t be the issue per the service manager Ramon so I told him well maybe my pump is the lemon of all the pumps out there he said no sir we believe you put bad fuel in your fuel system. The fuel is clean but has metal shavings I said ok but when a fuel pump starts to fail and go bad it pumps metal shavings in the return lines back to the fuel tank and of course that’s why there’s metal shaving in the fuel filter and that’s where the metal shavings could be coming from he said no sir we believe you have bad fuel I said ok can you break open the fuel pump to see what’s inside the Hi Pressure Fuel pump and see what it looks like inside he said we can’t we have to get authorization from GM so I called the GM Warranty Department to see if they could help me out with this issue and basically there going off of what the mechanic is saying so now they want me to pay for diagnosing my vehicle which is costing me $2242.50 to just remove the fuel pump, they haven’t checked inside the fuel rail or engine to see what the damage is and the never gave me the engine codes until I asked for them which was last week 5/2/02024 and yet to tell me what the $14,013 is for. So basically is you buy a new vehicle and have issues don’t bother to take it to Gay Buick in Dickinson Tx, because there gonna say your at fault for your vehicle issues. The Warranty is a joke because they go off what the Technical Institute of Technology Graduates say especially if you have a diesel truck, watch out cause apparently Buccees and Chevrons and all these other diesel fuel stations have bad fuel in there systems with metal shavings that caused my truck to go into limp mode and warranty doesn’t cover anything in the fuel system.

Very friendly and good customer service. - dbjohnson57@comcast.net

Very friendly and good customer service. They worked with me On-Line and made my drive from Humble, TX to Weimer, TX worth the trip. Only 3 weeks into my deal so time will tell if this rating will change. Really enjoying my new truck....!!!!!

very friendly, needed to be dropped off and picked up - beliacardona

very friendly, needed to be dropped off and picked up from work. very efficient . vehicle done quickly

Great service by management, the sales team and the - RobH

Great service by management, the sales team and the service team. They communicate very well through each step of the process.

I really enjoy this location it's super close to me. - crystaljeffcoat91

I really enjoy this location it's super close to me. Aaron is a great asset to this location he always makes sure I am taken care of and I don't feel like just another number there. Keep up the great work !

Bill was so great he help us every step of the way and - cholomklassen

Bill was so great he help us every step of the way and helped us find exactly what we were looking for Tom Hager From finance was also awesome very fast very friendly explained everything in a way we understood awesome guy

My ervice was friendly, efficient and knowledgeable. - wb1679

My ervice was friendly, efficient and knowledgeable. They went above and beyond to make me happy.

Only got an oil change. - Memahmz

Only got an oil change. No waiting and great service as a female I had alot of questions and they did not get all inpatient with me.

Mike and Troy were very helpful and took care of all my - michaeltang6649

Mike and Troy were very helpful and took care of all my needs for my used car purchase!

Great selection, and friendly staff. - bemcbrunette

Great selection, and friendly staff. Worked with me to find me the right vehicle. I would definitely buy from here again.

***CALL FAVOUR FOR YOUR NEXT ANYTHING! - Bryan “Zig Zag” Claypole

***CALL FAVOUR FOR YOUR NEXT ANYTHING!!!*** My career has been motorcycle sales, early on, my mentor had us read Carl Sewell’s book “Customer’s For Life” in “book club”. That book had always stuck with me as a guide on how to approach a sale, even if THAT SPECIFIC book wasn’t directly about about sales, more how to treat a customer in general. Under promise, over deliver. When I saw my new truck at a Sewell dealer I was low-key excited, as a hustler to go meet some hustlers, and see if they lived up to what was pushed, HEAVILY, in the book. Hands down I was beyond impressed. I showed up looking like some kind of biker trash gremlin 2 days in a row, and Favour treated me like a human. I wasn’t there looking at the most expensive vehicle, far from it. But I was treated with the same respect I’d assume someone would receive from someone buying a vehicle 20x the cost It was a rad, and fair experience, and I genuinely am grateful to have been able to learn a little bit more from these guys, but more importantly Favour nailed exactly what I’d learned from Mr. Sewell’s book in the first place. Favour, and the rest of the team at Sewell 100000% earned a customer for life.

This dealership does not stand behind what they sell. - Ryand

This dealership does not stand behind what they sell. The service Department is dishonest and not willing to make things right.

Customer service was great and very informative. - BOOMER

Customer service was great and very informative. I would definitely come back and recommend it

If I could give negative stars, it would be more clear - Lisamoved

If I could give negative stars, it would be more clear how awful my experience had been with Gateway

The service department is very inexperienced. - Samboo85

The service department is very inexperienced. My truck would turn over but wouldn’t start after coming out of the grocery store. I had it towed to Jerry’s because it was so close even though I had a bad experience with them already. 1 week in they said they still couldn’t diagnose the problem. After two weeks they said it was the wires and spark plugs. Cost $1300 almost $800 of the was “labor”. Then called and said that didn’t fix it that I would need a new engine, $9800. I laughed because the last place I’d ever install an engine would be there. They said well we can’t get it started still. Three weeks after taking it in I picked it up and took it home. Replaced the battery the ruined and it started right up. Drained the gas because I figured bad gas was the problem in the first place. Put in new gas and it runs like a charm. In conclusion, I’m out: $300 towing fees $200 battery the ruined $1300 in parts and labor it didn’t need at all. Over bad gas 🤣🤣 They said I needed a new engine. RUN!!!!!! There’s a reason their reviews are terrible!!!!!

Great Customer Service, Awesome Atmosphere, Best - Txthrobred

Great Customer Service, Awesome Atmosphere, Best Experience purchasing a Vehicle, since I bought my 2005 GMC from this Dealership, A++ Why I returned here to make a purchase !!

Do not do business with these people. - jeffhals23

Do not do business with these people. I spent 10 days or so back and forth negotiating the price of a used car with them over the phone (out of town buyer). We finally agreed on a price, and they told me they would send me the paperwork the next morning to sign. When I followed up the next morning after not hearing from them, I was told they sold the vehicle after agreeing to a deal with me. The agreed upon price with me was only $400 below their current asking price, so they basically sold the car out from under me for maybe an additional $400. I understand we did not have anything signed, but it just shows you their word means nothing. Just know that as an out of town buyer, whatever agreement you may have with them doesn’t mean anything unless you’ve signed the papers you’re at their mercy to send to you. They will sell a car out from under you if someone walks in the dealership and wants to pay just a little bit more. I will never know for sure, but it is even possible they used my agreed upon number as leverage to get the next customer to pay more for the car. It is honestly just a sad way of doing business, but that’s apparently who these people are.

They practically gave the vehicle to me. - ttiratto

They practically gave the vehicle to me. I never got such a great deal. This vehicle drives like a dream and real low interest

Very satisfied with Sales and service! If anybody is... - Boom

Very satisfied with Sales and service! If anybody is looking for great service please give Neessen automotive a call for all your sells needs and Service needs!