I would review this dealerships service department a 0 - Ruben Alanis
I would review this dealerships service department a 0 star if i could, Ive taken my truck to this dealership 3 times in the past 25 days for a random misfire check engine light and it was a horrible experience each time, because I'm a repeat customer of this dealership and bought vehicles from them it really sucks. The first time they couldn't find the issue, so they reset the check engine light, i brough it back 2-3 days later for the same issue. After 3-4 days of troubleshooting, they said my truck needed a ECM update which cost 190. I drove the truck 2 days and brought it back which was a mistake i should've gone anywhere else. They were not able to replicate the issue or find anything. The third time which currently my truck has been there almost 2 weeks, the service manager was involved and told i was going to get a rental i have not heard anything in 5 days for a rental or update from my truck, unfortunately this kind of service sucks and should not be okay GM. I was also told they wanted to charge me 550 for spark plug replacement, and when i asked if they had pulled them and saw a burnt spark plug or oil i was told nope they never pulled them and after discussing with the service manager he said it himself that it sounded like they were guessing, which is ridiculous. The people there are not very accommodating and do not care that i have not had my truck for going on a month now. Do not bring your vehicle here if you want it fixed.
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