17 Texas INFINITI Dealers

I have dealt with many dealerships over the course of my - bobby Napa

I have dealt with many dealerships over the course of my life. From buying vehicles for my business to personal vehicles. The experience that I had with infinity of Boerne had to be one of the easiest smoothest and time saving transactions I’ve ever encounter. The dealership employees, no matter what department were always courteous, helpful and made sure that we are being taken care of and that somebody was helping us. I would definitely recommend this dealership to do business with. The discount I received was very generous and we didn’t have to haggle back-and-forth. Finance department did a a great job explaining all features and benefits of different service items and I truly felt they had my best interest.

Great experience every time. - BETHWELSH

Great experience every time. Service appointments are expedient and professional! Tony Brown always explains each service option. He is professional and always courteous!

At Infinity, the service and attention to deal is always - Mariagarza

At Infinity, the service and attention to deal is always their priority. They always strive to please their customers.

My only dealings with Austin Infiniti were with the - nancyp

My only dealings with Austin Infiniti were with the exceptional service department. They provided great service and nice seating area with a coffee bar. I would recommend Austin Infiniti to my friends and family.

Nice salesperson. - sgoods210

Nice salesperson. Still don’t think they gave me a fair offer on my trade. A local dealership offered 3k more but I REALLY wanted the vehicle I purchased. The vehicle was the best price I had been able to locate so I am happy about that part.

Great service and very knowledgeable about this - Tonyfk

Great service and very knowledgeable about this vehicle Took very good care of us and will definitely would recommend to others

Great service every time. - Mivette89

Great service every time. There have been a few times my car has been returned with new interior and exterior scratches, but other than that, I have been happy with the service.

Our experience didn’t start off on the right foot — the - Kelly Allen

Our experience didn’t start off on the right foot — the first impression was less than ideal, and we were honestly feeling a bit disappointed. But then Roxanna stepped in, and everything changed. Her genuine appreciation for customers and her clear commitment to maintaining Sewell’s reputation for building strong relationships truly stood out. She treated us like family, listened to our concerns, and went above and beyond to ensure we were cared for. Thanks to Roxanna, we left feeling valued and respected. She's a true reflection of what Sewell stands for and why we purchased our vehicle.

This would have been the 7th car I purchased from this - Iamspecialed2

This would have been the 7th car I purchased from this dealership in a 10 yr time span, however when my paperwork was in finance JEREMY sold the car from under me What a disgraceful dispicable unprofessional Way to run a business and this was done by a manager no less I am beyond disappointed in how dishonest a manager behaves in a high end dealership as this one is.

I am a long-time customer who has just completed the - David Johnson

I am a long-time customer who has just completed the purchase of my sixth vehicle from West Houston Infiniti. Until now, I have been consistently pleased with the professionalism and transparency at this dealership. Unfortunately, my most recent experience with Assistant General Manager Jose has left me deeply disappointed. During my transaction, I traded in a one-year-old vehicle with substantial funds due back to me from pre-paid warranty and maintenance programs. Without prior disclosure to me or my salesperson (with whom I have worked on all six purchases), Jose applied the majority of my refund from these programs toward the price of my new car to "make the deal work." I was not made aware of this until I reached the finance department after all paperwork was signed and the trade-in was completed. At that point, when the numbers did not add up, Finance explained that my refund had been used to discount the price of the car as part of the deal. I was then told that if I wanted extended warranty and maintenance coverage on the new vehicle, I would need to pay for them again, out of pocket, or roll into my note. When I contacted Jose for clarification, he was initially unable to explain where the money came from. Only after I specifically asked if he had applied my refund to the deal did he confirm this, and then attempted to justify it. I find this lack of transparency and communication unacceptable, especially from someone in a leadership position. As a loyal customer, I expected more honest and straightforward treatment. I am requesting a thorough review of my transaction and a clear explanation of how my refund was applied. I would appreciate your prompt attention to this matter and a resolution that reflects the standards I have come to expect from West Houston Infiniti.

Good and friendly , Shane Curry helped us with our - juarezp

Good and friendly , Shane Curry helped us with our decision on our new vehicle, thanks Shane

My family has been repeat customers at Southwest - adthree

My family has been repeat customers at Southwest Infiniti for the past 10 years + but it's safe to say that will no longer be the case after the experience I had last week with the service department. Last Monday, I brought my 2015 Q50 in for a 4 wheel alignment service. While completing the service, they found that one of my control arm was in need of repair and due to this they could not complete the service. Yet, I was still charged full price even though they did not fully complete the service and when asked if I could bring the car back the next week after getting the control arm fixed, I was told that I would be charged again even though I never received the service that I paid for in the first place. This experience has been very frustrating and I have expressed my concern to the dealership but they have not been willing to resolve my concern. My only desire is to have a full alignment completed on my vehicle since that is the service I paid for; not a partial completion. As it stands today, the management of this facility agrees with collecting funds without providing the service. Therefore, if you were considering bringing your vehicle to this location for your needed repairs, you may want to reconsider. I would truly hate for you to have a similar experience since they are satisfied with charging full prices for doing half the work. It just appears that collecting the $400+ fee was more important to them than doing the right thing.

Joe at Bert Ogden Infiniti, is simply the best General - Lecmcqueeney

Joe at Bert Ogden Infiniti, is simply the best General Manager around, anywhere! I can not get over how, honest, nice, and helpful he is. I have had a really tough situation, and he has walked me through it step by step, and is taking such good care of me. I am so grateful! Thank you, Joe 🙏

Quick reposnse! - Andy G

Quick reposnse!! Offered a fair amount for my trade and vehicle purchased was less than market price. Sales/finance guys were great to work with and super accommodating.

Bought multiple cars from McGavock Nissan which happens... - Brit

Bought multiple cars from McGavock Nissan which happens to own Infinity of Lubbock also. Amazing service at both dealership. Fair pricing, no pressure and the service department’s really take care of you. Chris Attanasio is the best salesman I’ve ever worked with. We have purchased 3 Nissans from him and we decided we wanted an Infinity he treated us like family. Cannot say enough about these 2 dealerships and Chris. Top notch!!! If I could give more than 5 stars, I would!!!! Brit