Highly recommend - bbwaterfowl18
Contacted Tim about the truck and worked everything out over the phone. Within minutes I was meeting with Logan for the test drive. Went over the truck and again within minutes I was driving it home. These guys are down to earth and are nothing like the "typical annoying salesman" that you encounter at most dealerships, in fact they are opposite. I've already recommended them and will definitely do business in the future!
Top Reviewed Specialists At This Dealership
A great car buying experience - Jbg2552
For it being my first time buying a car it was pretty interesting. Vincent made sure I got what I wanted. There was a few hiccups but he handled it in the best way possible. I would definitely send others to him if they need to get a new car.
COMMERCIAL & LEASING Sales Associate
Senior Sales Agent
Senior Sales Executive
Great Service Dept - 99 PU
I purchased a 2012 Impala from Ken Houtz Chevy based primarily on the great service department. I have known the service manager for many years and he is one of the best I've had the pleasure to deal with in my 55 years of owning and driving cars.
I purchased the extended warranty on the Impala knowing with confidence that the warranty would be honored.
I went in for a fuel injection system service - jkea_2000
Ms. Tammy is a very caring person and she ensures everything is taken care of before leaving with your vehicle. Outstanding Customer Service. Awesome job.
Long Distance Purchasing Experience - SAFE4NOW
I was helping my brother and sister-in-law to purchase a vehicle that they took over a year to choose the best make and model for their family.
As I am in Dallas Texas, having a long distance discussion can sometimes be difficult , that's assuming you are even taken seriously.
The team at Suttle were professional and informative the entire time. Very helpful and straightforward.
Thank you for your help during this buying process!
General Sales Manager
Awesome service ! - Mel
Awesome service. Go beyond means to get it done ! Friendly. Carol was wonderful to work with ! Thank Ryan for going to pick vehicle up .Enjoying my 2018 Buick Encore .Thanks a bunch !
JUST AWESOME - Cassady
From the beginning of purchasing our vehicle to service MidPoint is just top notch. Friendly, informative, factual, and just great customer service. I recommend them to anyone! And, most importantly, I love my vehicle.
Pleasurable experience - Rogers
Robert Kirkpatrick was very helpful in helping me to decide which vehicle was best for me . Not a lot of pressure to buy. Very professional.
Another exceptional performance - cbfarmer
Jim Childress and Felicia Schultz are a remarkable team that make the car buying experience enjoyable and painless. Everything that they do is designed with the customer in mind and hey haven't forgotten any details! These folks are truly an asset to the Colonial Auto Center and we give them a 6 star rating on a 5 star scale.
Steering wheel noise and routine matinence of 2016 GMC - LeighGMC
The service department worked diligently to fix the noise , very clean oil change, no oil spills. Great job by the Service Manager and his team. THANKS!
When in NY why not go to VA for a Jeep - DinUpstateNY
I just want to say that the team at Shenandoah Motors went above and beyond through the whole process. I had done my due diligence in knowing the make, model, and some "extras" that I sought, however, to find that package in non-xxx rust bucket for a price that was reasonable in upstate NY for a Jeep Unlimited was like watching a one legged unicorn run. It just doesn't happen. Everything is over priced for what is demand, but to find it in a manual 6 speed, with a hardtop to boot. I didn't mind taking my search to the next logical step, and extended my radius. I found an amazing Jeep, in a spectacular head turning color, and immediately submitted an online app for credit approval. Now the boys at Shenandoah had their work cut out for them. They perserveered, got me the financing that put me not only in the vehicle that I wanted, but a payment that I was ready to make. This is leaps and bounds ahead of my local dealers abilities, 640.00 a month-get outttaaaaa herrrre. Beyond that became their unending friendly approach to sealing the deal and getting the job done. They mailed up my documents, while I'd love to say seamless there was a snafu, but the guys at Shenandoah quickly made it right, and alls well that worked out well, I got a cheap and easy flight down, showed up to the dealership and signed a couple of documents and out the door with my shined up and gassed up new ride. Honestly, from one person shopping out of state to another, definitely work with this knowledgeable and aim to please team! If you're near the Front Royal, VA area well then by all means take advantage of your proximity, because Pete Talley is a great Finance Guru to get you what you want, Trey did a great job and even Robbie was super friendly as they sent him (an hour away to Dulles) to chauffer me right to the dealership. Really a great buying experience, but even better when you have a no non-sense get you what you want dealer!
Dara from Upstate NY
Simple and straightforward - Fmellette
Charlie was easy to work with. The dealership pulled no punches. Overall a pleasant and drama free experience. I definitely recommend these guys and Charlie if they have a vehicle on your shopping list.
Good Experience - Buck
This was a very good buying experience. I Dealt with Stu, Bruce and Don who each took all the time needed for me to get answers to all questions. I would go back. Carl
No Hassle, No Haggle, Lowest Price, Great Sales Experience - Scott B
I had been looking for a new pickup for a few months. The online process is quite exhausting. Most dealers you contact either don't respond or only respond once. When a friend recommended I take a look at Haley GMC Airport I was amazed at the low advertised price. They had the truck I wanted so when I contacted them I was connected to Janet Pineman. She led me through the easiest new auto sales process I have experienced. It was actually refreshing not to have to do the sales price dance with this dealer. They were over $1500 less than any other dealer's advertised price. Janet was great to work with and delivered a great truck in record time. I will definitely use Haley GMC Airport for my future purchases. Please call Janet for a great buying experience.
A PLEASURE TO DO BUSINESS WITH - walt0303
EXCELENT PEOPLE TO DEAL WITH. THEY DID WHAT THEY SAID THEY WOULD DO.
I WAS TREATED WITH KINDNESS AND RESPECT. NO PROBLEMS AT ALL.
A VERY SMOOTH TRANSACTION.
Lacrosse - NRHZ
Went the extra mile to obtain verification that seat belt computer was covered by warranty. Promptly made repairs to locate why the car would not start—shorted cell in battery
Excellent - CJVA
I was in the market for an SUV and decided to purchase a Chevrolet; and I am so glad I did. The entire process was smooth and stress free. The whole Chevrolet team was polite and helpful.
Absolutely no customer service! - Geezod
Went to look at cars, walked around at least 20 minutes outside. Thought maybe they wete short staffed because of the holiday so we went inside. 3 people hanging around a desk, 1 at a desk, one busy with customers. We stood there with no acknowledgment, hello or any eye contact from any employees for at least 5 minutes before we walked out and drove away. No customer service at all.
A great service advisor, Mr Jeff Carson - Paulie and Carmela
Two months ago while driving in Virginia my 2011 Buick Lucern broke down. I was 50 miles from my home. I called AAA and they towed my car to the closest GM dealer which was Lindsy Buick GMC. I spoke with service adviser Mr. Jeff Carson. I told him I had mech. breakdown insurance, and notified that company of where the car was. Mr Carson had all my information on how to contact that company. Jeff provided me with a loaner car. It was determined that the motor had seized.
Jeff collected all of my receipts for maintenance, and gave them to the insurance company. He explained to their vehicle inspector the cars problem, and that a new motor was needed.
The insurance company said that my receipts were not enough proof that the car was maintained. Jeff again faxed all my detailed receipts to them He fully explained to them the good condition of the vehicle and the complete and detailed receipts I had.
The insurance company relented and authorized the repairs. If not for Jeff going the extra mile, I would have had to pay a very large bill to replace the car's motor. While a new motor was ordered, Jeff kept me up to date on the repairs progress. I had full use of the loaner car I received from him. He was always professional and informative concerning my car.
Because of the service from Jeff and Lindsy Buick GMC; if and when I buy a new car, I will go to this dealer. It was a pleasure to do business with them. Honesty, professionalism and hard work is still around at a dealer and service dept. like this one.
Excellent Experience! - AlexisH
Thank you Jake and Christian for all your help. I'm really enjoying my Kia and will highly recommend Charlie Obaugh to anybody that is looking to buy a Kia.
Fantastic - apanella
Our experience at Buick GMC of Woodbridge could not have been better. We bought a 2019 Yukon XL last week and we are so pleased with the excellent customer service, professionalism and honesty (and that's hard to find at a car dealership). Joann guaranteed us a fantastic vehicle at a fantastic price, and she delivered with absolute perfection. We would go back and purchase from them in a heartbeat. Scott, Tony and every single person that we encountered were friendly, helpful and made the experience a pleasant one instead of a painful one. Buick GMC of Woodbridge is fantastic, I would recommend this dealership to anyone and everyone. Ask for Joann, she is the BEST.
Excellent domestic experience. - BOUGHTIT
I went to Koons Tysons Chevrolet Buick GMC looking for the advertised great prices on some great trucks. What I received was a great buying experience carried out by an excellent sales team. Sales representative Alexander Alecxih started it off with great customer service skills, both personable and professional. He was attentive, interested, and knowledgeable without his performance feeling contrived. That was followed up by a well-rounded veteran experience as given by his sales supervisor Ryan Thompson. Southern bred, and well adjusted to city folk, Ryan completed the experience and left me completely satisfied with my purchase. I could go on to talk about James in service, or my finance specialist who did all the paper/computer work; but, I'm trying to be brief. But just let me say...I do believe they're available for a repeat performance!
Terrible experience - Password777
My 2011 Chevy Traverse engine failed right on cue at 101,000 miles (100k warranty) I happened to be near this dealership so I had it towed there and left it with Mike Seed.
The next day one of the salesmen called me (prior to anyone from service) and said they heard my car was a complete loss and would love to show me a new Traverse! I told him this was news to me so I called Mike and asked him what happened. Mike said the engine blew, I asked for more details and he said he could charge me to have it removed and identify exactly what went wrong or I could take his word.
The next day I drove to the dealership and asked to speak with a salesman about possibly trading our car in towards something else. I was told I would get $2000 in trade in value for my car. While walking around the lot the salesman told me that cars are really only expected to get about 100,000 miles and my experience with the blown engine is to be expected, in fact, that's why they offer engine lifetime protection plans! THIS IS THEIR SALESMAN! At this point I didn't want another Chevy/Buick product, instead, I asked for something for what was left of my car. It had new tires put on 2 weeks prior to engine failure, so the car should be worth something, particularly to a Chevy dealer. I left 5 messages with Bruce Palansky and 4 days later he called me back and offered $400!! He told me he's not in the parts business...so rude.
Not once during my entire experience with this organization did anyone express remorse or empathy for my 7-year-old car becoming a total loss, Mike Seed is only worried about the rental car bill, Palansky is not in the parts business, the salesman and sales manager only want to show me the new Traverse. At no point did anyone, who are all representatives on Chevy, give a rip. The first person that said anything remotely nice was the VW salesman at Fitzgerald who sold me my new Atlas.
And finally today I asked a used car buyer to come by the lot, he met with Mike Seed and others and his comment to me was he has never seen such poor customer service!! This is a guy that drives around looking at beat up cars at locations all over the city and he was shocked out how poorly HE was treated!!
All I wanted was $1000 for what's left of my Traverse, and a vehicle you represent. Instead, I was treated terribly at every interaction.
And after I emailed the general manager part of his lukewarm and half hearted response was “At this point , I would like to say that I spoke with everyone and none of this happened, but I spoke with everyone, and all of this happened.” I’m sorry, what?
AVOID THIS PLACE AT ALL COSTS.
wonderful - johnny k
met with douglas Williams,very professional,fun,and a great guy.i did buy a 2019 acadia.everything went great.had no essue's and enjoying my new car.
Dishonest, terrible service - Bigtravg787
Look over what you buy because these guys have no problem selling you a lemon. We bought a new vehicle from them that had a defect that they knew about and did not disclose to us and when we went to have the problem addressed they gave us bogus solutions. Buyer beware do not buy from Haley Farmville it’s a overall bad decision
I was not even sure I needed a new vehicle until I came... - Fking775
I was not even sure I needed a new vehicle until I came and visited this lot. I worked with Christian Bradberry who was very helpful and knowledgeable. Christian listened to what I told him and brought me to a vehicle that was more than suitable to my needs, and I got it for a STEAL!!! I got a truck that was almost a decade newer and barely had to finance anything for the deal they gave me on my 93 S10. I strongly recommend Bob Huff Chevrolet Buick GMC and Christian Bradberry if you need any type of vehicle.
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